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HomeMy WebLinkAbout11/10/2015 03 2015 Citizen Survey ResultsITEM TITLE: SUBMITTED BY: SUMMARY EXPLANATION: See attached. Resolution: Other (Specify): Contract: Start Date: Item Budgeted: Funding Source/Fiscal Impact: Strategic Priority: Insurance Required? No Mail to: Phone: APPROVED FOR SUBMITTAL: RECOMMENDATION: ATTACHMENTS: Description D G i fizen SLJIrW..y Memo lrorn C' W D 2015 vm1b iRXSLJIIGS D 2012 2015 R.1-SLAIS D GXX�.Jt <)Jphlk, SUbgrOUIPS BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT 2015 Citizen survey results Tony O'Rourke, City Manager Ordinance: Contract Term: End Date: Amount: Item No. 3. For Meeting of. November 10, 2015 City Manager Upload Date Type 10/14/2015 Cbmar Memo 10/14/2015 Cbmar Memo 10/14/2015 Cbmar Memo 10/2f.V2015 Cbmar Memo MEMORANDUM To: Honorable Mayor and Members of the Yakima City Council From: Tony O'Rourke, City Manager Date: September 16, 2015 RE: 2015 Citizen Survey highlights The National Research Center (NRC) recently conducted Yakima's third annual Citizen Survey. The NRC randomly selected 3,000 households in the City of Yakima and mailed surveys to them in order to receive feedback on what residents like and dislike about Yakima, as well as to identify areas that need improvement. About 4% of the 3,000 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Last year 5% were returned. The overall response rate was 26 %, the same as 2014. District Council response rates varied from 40% for District 6 to 15% for Districts 1 and 2. As in past surveys, the final results are weighted to reflect the demographic profile of the residents of the community. This is an important method to adjust for potential non - response bias. In addition to the scientific, mail -in survey, the NRC is also conducting a non - scientific online version of the survey so more residents can provide feedback related to City services and functions. The results from the online survey will be available in the next couple of weeks. Following are some of the highlights of the 2015 Citizen Survey. Assessment method o Multi- contact survey o Representative sample of 2,868 households 0 4% margin of error 0 735 surveys were returned; 26% response rate ■ 743 surveys returned; 26% response rate in 2014 ■ 762 surveys returned; 27% response rate in 2013 ■ 837 surveys returned, 29% response rate in 2012 • Overall 2015 ratings trended more positive than 2014 in the following areas: • Overall feeling of safety • Customer service o Police services o Fire services o Desire to remain in Yakima o Crime prevention • Areas that reflected a lower rating over 2014 included: • Overall built environment • Community openness and acceptance • Housing options • Overall direction • Treating all residents fairly • Street repair • Survey respondents identified public safety and the economy as the top priorities for the Yakima community in the coming year. • Community quality overall (excellent /good) 2012 2013 2014 2015 • Overall image 19% 21% 20% 19% • Yakima as a place to live 49% 50% 52% 55% • Overall appearance 29% 28% 30% 28% • Public Safety (excellent /good) 2012 2013 2014 2015 • Overall feeling of safety N/A 23% 29% 31% • Feel safe in neighborhood during the day 77% 74% 76% 78% • Feel safe in downtown during the day 62% 60% 60% 63% o Been the victim of a crime 26% 29% 25% 27% o Crime prevention 22% 22% 28% 32% • Built environment (excellent /good) 2012 2013 2014 2015 • Overall built environment N/A 36% 39% 34% • Overall natural environment 49% 56% 54% 50% • New development 39% 33% 38% 35% • Land use, planning, zoning 28% 27% 28% 22% • Economic Development (excellent /good) 2012 2013 2014 2015 o Overall economic health N/A 24% 26% 25% o Vibrant downtown N/A 21% 22% 20% • Shopping opportunities 39% 37% 32% 33% • Employment opportunities 15% 19% 27% 27% • Governance (excellent/good) 2012 2013 2014 2015 • Overall direction that Yakima is taking 28% 31% 38% 30% • Quality of City services 45% 47% 46% 46% • Value of services for taxes paid 27% 26% 32% 27% • Customer service N/A 49% 43% 53% • Individual services (excellent /good) 2012 2013 2014 2015 o Fire 84% 83% 82% 87% • Garbage collection 79% 81% 81% 80% • Ambulance /EMS 83% 79% 79% 85% Council Districts — the margin of error for the survey is plus or minus 4 %, however, for each of the seven (7) Council districts the margin of error rises to approximately plus or minus 15% due to smaller sample sizes. • District 2 tended to give the lowest ratings for the overall quality of life and Yakima as a place to live, while District 5 gave the highest rating. • Residents in District 1 and 5 gave the highest ratings for overall feeling of safety, while District 2 was the lowest. • Respondents in District 5, 6, and 7 felt most positively about police services and fire services, while respondents in District 2 felt least positive. • Residents in District 4 and 5 gave the most positive ratings while residents in District 1 gave the least positive ratings on the overall customer service provided by the City of Yakima. • Residents in District 1 and 2 gave the highest ratings for a vibrant downtown, while residents in District 6 and 7 gave the lowest ratings. 2012 2013 2014 2015 o Sewer service 71% 63% 68% 69% o Bus service 62% 59% 61% 56% o Drinking water 64% 61% 58% 62% o Police 54% 54% 53% 60% o Public information 48% 47% 46% 46% o Street repair 22% 19% 46% 31% o Parks 56% 57% 54% 54% • Storm drainage 46% 37% 41% 47% • Recreation programs 43% 40% 45% 45% o Animal control 28% 26% 31% 32% • Code enforcement 15% 15% 16% 16% • Crime prevention 22% 22% 28% 32% • Street lighting 41% 40% 47% 45% Special topics 1. How important (essential /very important) is it that the City invest in each of the following: 2013 2014 2015 a. Public safety 90% 91% 93% b. Economic development 90% 91% 89% c. Infrastructure improvements 75% 77% 77% d. Parks and recreation improvements N/A 67% 70% e. Code and sign enforcement N/A 60% 58% f. Community events /activities 56% 60% 56% Council Districts — the margin of error for the survey is plus or minus 4 %, however, for each of the seven (7) Council districts the margin of error rises to approximately plus or minus 15% due to smaller sample sizes. • District 2 tended to give the lowest ratings for the overall quality of life and Yakima as a place to live, while District 5 gave the highest rating. • Residents in District 1 and 5 gave the highest ratings for overall feeling of safety, while District 2 was the lowest. • Respondents in District 5, 6, and 7 felt most positively about police services and fire services, while respondents in District 2 felt least positive. • Residents in District 4 and 5 gave the most positive ratings while residents in District 1 gave the least positive ratings on the overall customer service provided by the City of Yakima. • Residents in District 1 and 2 gave the highest ratings for a vibrant downtown, while residents in District 6 and 7 gave the lowest ratings. f � f III au" Id II I `II , ort :.. ("^„ The National Citizen SurveyT" © 2001 -2015 National Research Center, Inc. The NCST" is presented by NRC in collaboration with ICMA. NRC is a proud member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. Mum M 3 M As part of its participation in The National Citizen SurveyTM, the City of Yakima conducted a mailed survey of 3,000 residents. Surveys were mailed to randomly selected households in July and data were collected through August 14, 2015. After the official data collection period was over and the data were reported (see the report, The National Citizen Survey: Community Livability Report, Yakima, WA, 2015), the City made available a web -based survey to its residents through a link on the City's website. Visitors to the site were able to complete the survey during September and 449 surveys were received. This report contains the results of this administration of the web -based survey and have not been weighted to current population estimates of Yakima. n The following pages contain a complete set of responses to each question on the survey, excluding the "don't know" responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with "N = "). Please rate each of the following aspects of quality of life in Yakima: Excellent Somewhat likely Good Very unlikely Total Fair 19% N =79 Poor Total 27% N =114 Yakima as a place to live 10% N =44 43% N =191 12% 1 N =50 34% N =150 14% N =61 100% N =446 Your neighborhood as a place to live 30% N =131 42% 1 N =186 21% N =93 7% N =33 100% N =443 Yakima as a place to raise children 9% N =37 36% N =153 33% N =139 23% N =98 100% N =427 Yakima as a place to work 7% N =33 34% N =149 40% N =176 19% N =83 100% N =441 Yakima as a place to visit 12% N =53 30% N =134 31% N =137 27% N =119 100% N =443 Yakima as a place to retire 14% N =57 34% N =143 27% N =114 25% N =102 100% N =416 The overall quality of life in Yakima 8% N =35 42% N =189 36% N =162 13% N =60 100% N =446 abe Quest on - Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Total Overall feeling of safety in Yakima 4% N =16 32% N =139 34% N =144 30% N =129 100% N =428 Overall ease of getting to the places you usually have to visit 23% FN=97 52% N =220 20% N =85 5% N =21 10061. N =423 Quality of overall natural environment in Yakima 14% FN=60 44% N =188 31% N =133 11% N =47 100% 1 N =428 Overall "built environment" of Yakima (including overall design, buildings, transportation systems) parks and 3% N =11 23% N =100 50% N =213 24% N =103 100% N =427 Health and wellness opportunities in Yakima 10% N =43 36% N =153 36% N =151 18% N =76 100% N =423 Overall opportunities for education and enrichment 7% N =28 41% N =173 35% N =149 17% N =73 100% N =423 Overall economic health of Yakima 2% N =9 23% N =99 45% N =192 29% N =124 100% N =424 Sense of community 4% N =18 24% N =103 39% N =166 32% N =136 100% N =423 Overall imaae or reputation of Yakima 1% N =4 11% ' N =46 35% ' N =149 53% ' N =227 100% ' N =426 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Total Recommend living in Yakima to someone who asks 19% N =79 35% N =149 19% N =79 27% N =114 100% N =421 Remain in Yakima for the next five years 47% 1 N =191 25% 1 N =103 16% 1 N =66 12% 1 N =50 100% 1 N =410 N Please rate how safe or unsafe you feel: Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Total In your neighborhood during the day 48% N =204 31% N =130 10% N =43 8% N =32 4% N =15 100% N =424 In Yakima's downtown /commercial area during the day 31% ' N =131 1 34% N =142 12% N =50 17% N =71 1 7% N =28 100% N =422 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Total Traffic flow on major streets 9% N =36 46% N =194 =71 33% N =137 =62 12% N =51 100% N =418 Ease of public parking F15% 1 N =62 ' 37% N =150 ' 27% N =108 21% N =87 100% N =407 Ease of travel by car in Yakima 21% N =89 49% N =202 25% N =105 4% N =18 100% N =414 Ease of travel by public transportation in Yakima 6% N =13 30% N =62 34% N =72 30% N =62 100% N =209 Ease of travel by bicycle in Yakima 3% N =9 17% N =45 33% N =87 46% N =120 =14 100% N =261 Ease of walking in Yakima 8% N =32 =7 31% N =119 =71 41% N =158 20% N =78 100% N =387 Availability of paths and walking trails 11% N =44 34% N =137 37% N =148 18% N =72 100% N =401 Cleanliness of Yakima 3% N =11 27% ' N =113 41% ' N =169 30% ' N =124 =48 100% ' N =417 Overall appearance of Yakima 1% N =5 24% N =100 45% N =186 30% N =126 =50 100% N =417 Public places where people want to spend time 3% N =11 =9 27% N =112 =75 41% N =169 29% N =118 100% N =410 Variety of housing options 5% N =20 1 21% 1 N =78 1 44% 1 N =163 1 29% 1 N =106 1 100% 1 N =367 Availability of affordable quality housing 6% N =22 21% N =75 38% N =134 35% N =126 100% N =357 Fitness opportunities (including exercise classes and paths or trails, etc.) 15% N =63 46% N =190 33% N =136 5% N =21 100% N =410 Recreational opportunities 16% N =64 44% N =178 27% N =109 14% N =58 100% N =409 Availability of affordable quality food 13% N =52 45% N =187 28% N =118 14% N =59 100% N =416 Availability of affordable quality health care 11% N =43 38% N =152 35% N =140 16% N =65 100% N =400 Availability of preventive health services 13% N =51 35% N =135 39% N =149 13% N =52 100% N =387 Availabilitv of affordable quality mental health care 8% N =22 27% N =78 38% N =111 28% N =82 100% N =293 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Total Availability of affordable quality child care /preschool 8% N =16 35% N =71 31% N =62 27% N =54 100% N =203 K -12 education 8% N =24 ' 40% N =126 ' 33% N =103 ' 20% N =63 100% N =316 Adult educational opportunities 7% N =23 37% N =124 40% N =133 15% N =51 100% N =331 Opportunities to attend cultural /arts /music activities 13% N =50 36% N =140 34% N =132 17% N =65 100% N =387 Opportunities to participate in religious or spiritual events and activities 27% N =83 52% N =162 17% N =52 5% N =14 100% N =311 Employment opportunities 2% N =7 19% N =71 51% N =186 28% N =102 100% N =366 Shopping opportunities 6% N =22 31% N =124 39% N =156 24% N =94 100% N =396 Cost of living in Yakima 13% N =53 41% N =164 33% N =133 12% N =48 100% N =398 Overall quality of business and service establishments in Yakima 5% N =19 45% N =181 38% N =150 13% N =50 100% N =400 Vibrant downtown /commercial area 2% N =9 19% N =75 41% N =163 38% N =150 100% N =397 3 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent No Good Not at all Yes Fair Used Yakima recreation centers or their services Total Poor Observed a code violation or other hazard in Yakima Total N Overall quality of new development in Yakima 7% N =25 30% N =115 =399 39% N =149 N =293 24% N =92 100% N =381 Opportunities to participate in social events and activities 10% N =41 38% N =148 N 36% N =142 N 16% N =61 100% N =392 Opportunities to volunteer 25% N =89 53% N =185 52% 19% N =68 3% N =10 100% N =352 Opportunities to participate in community matters 14% N =50 42% N =148 100% 30% N =107 =391 14% N =51 100% N =356 Openness and acceptance of the community toward people of diverse backgrounds 6% N =23 21% N =79 35% N =133 =393 38% N =147 N 100% N =382 Neighborliness of residents in Yakima 10% N =38 ' 30% N =118 38% N =147 =394 22% N =86 100% N =389 Please indicate whether or not you have done each of the following in the last 12 months. 2 times a week or more No Once a month or less Not at all Yes Used Yakima recreation centers or their services Total N Observed a code violation or other hazard in Yakima 16% N =62 84% N =337 100% N =399 Household member was a victim of a crime in Yakima - 73% N =293 Visited a neighborhood park or City park 27% N =108 100% N =401 Reported a crime to the police in Yakima 61% N =245 16% 39% N =156 100% N =401 Stocked supplies in preparation for an emergency 62% N =247 19% 38% N =152 100% N =399 Contacted the City of Yakima (in- person, phone, email or web) for help or information 52% N =209 N 489% N =190 100% N =399 Contacted Yakima elected officials (in- person, phone, email or web) to express your opinion 68% N =273 N =180 32% N =127 100% N =400 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Yakima? 2 times a week or more 2 -4 times a month Once a month or less Not at all Total Used Yakima recreation centers or their services 9% N =35 15% N =58 37% N =145 Attended a local public meeting 39% N =155 22% N =84 70% 1\1=263 100% N =375 100% N =393 Visited a neighborhood park or City park 13% N =52 31% N =120 40% N =159 16% N =62 100% N =393 Used Yakima public libraries or their services 6% N =23 19% N =74 26% N =104 49% N =194 100% N =395 Attended a City- sponsored event 2% N =7 13% N =52 46% N =180 39% N =152 100% N =391 Used bus, rail, subway or other public transportation instead of driving 3% N =12 3% N =12 7% N =28 87% N =341 100% N =393 Carpooled with other adults or children instead of driving alone 11% N =43 17% N =68 19% N =75 53% N =208 100% N =394 Walked or biked instead of driving 12% N =47 18% N =72 21% N =84 48% N =188 100% N =391 Volunteered your time to some group /activity in Yakima 15% N =59 22% N =87 24% N =95 39% N =153 100% N =394 Participated in a club 9% N =37 21% N =84 19% N =74 50% N =198 100% N =393 Talked to or visited with your immediate neighbors 45% N =177 29% N =115 17% N =68 8% N =30 100% N =390 Done a favor for a neighbor 23% N =89 31% N =120 35% N =137 12% ' N =47 100% ' N =393 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other 2 times a 2 -4 times a Once a month household members attended or watched a local public meeting? week or more month or less Not at all Total Attended a local public meeting 2% N =7 6% N =21 22% N =84 70% 1\1=263 100% N =375 Watched (online or on television) a local public meetina 4% 1 N =14 1 12% 1 N =45 30% 1 N =117 55% 1 N =215 100% 1 N =391 all Please rate the quality of each of the following services in Yakima: Excellent Good Fair Poor Total Police services 15% N =53 49% N =175 27% N =96 9% N =33 100% N =357 Fire services 35% ' N =114 1 54% ' N =173 jo§b ' N =33 1% N =3 100% ' N =323 Ambulance or emergency medical services 30% N =92 53% N =164 14% N =44 2% N =7 100% N =307 Crime prevention 3% N =9 26% N =89 1 36% N =124 35% N =120 100% N =342 Fire prevention and education 13% N =36 53% N =152 28% N =81 6% N =16 100% N =285 Traffic enforcement 5% N =16 41% N =139 31% N =104 24% N =81 100% N =340 Street repair 6% N =22 30% N =111 32% N =122 32% N =121 100% N =376 Street cleaning 8% N =31 42% N =158 30% N =113 19% N =70 100% N =372 Street lighting 6% N =21 48% N =180 35% N =134 11% N =43 100% N =378 Snow removal 6% N =19 47% ' N =155 30% ' N =98 17% ' N =56 100% ' N =328 Sidewalk maintenance 2% N =8 25% ' N =89 37% ' N =132 36% ' N =131 100% ' N =360 Traffic signal timing 4% N =16 30% N =110 35% N =130 30% N =111 100% N =367 Bus or transit services 7% N =13 34% N =59 37% N =65 22% N =39 100% N =176 Garbage collection 31% N =114 51% N =185 17% N =61 1% N =5 100% N =365 Recycling 10% N =31 22% N =70 23% N =71 45% N =143 100% N =315 Yard waste pick -up 27% N =78 45% N =128 21% N =60 7% N =20 100% N =286 Storm drainage 8% N =25 41% N =131 38% N =123 13% N =43 100% N =322 Drinking water 25% N =92 46% N =168 22% N =82 6% N =23 100% N =365 Sewer services 24% ' N =84 49% ' N =172 ' 25% ' N =89 3% N =9 100% ' N =354 Utility billing 16% ' N =58 _ 44% ' N =159 _ 30% ' N =109 9% N =33 _ 100% ' N =359 City parks 18% _ N =66 48% _ N =174 26% _ N =92 8% _ N =28 100% _ N =360 Recreation programs or classes 11% N =29 40% N =105 376/. N =98 12% N =31 100% N =263 Recreation centers or facilities 9% N =26 41% N =114 36% N =98 13% N =37 100% N =275 Land use, planning and zoning 5% N =15 20% N =57 36% N =106 39% N =113 100% N =291 Code enforcement (weeds, abandoned buildings, etc.) 2% N =8 12% N =41 38% N =132 47% N =162 100% N =343 Animal control 5% N =16 28% N =88 ` 42% N =134 26% N =82 100% N =320 Economic development 4% N =12 22% N =74 41% N =140 34% N =115 100% N =341 Health services 9% N =32 39% ' N =133 ' 40% ' N =135 12% ' N =39 100% ' N =339 Public library services 26% N =75 46% N =132 26% N =75 2% N =7 100% N =289 Public information services 9% N =28 42% ' N =130 ' 37% ' N =114 13% ' N =39 100% ' N =311 Cable television 9% N =24 1 30% ' N =85 40% ' N =111 21% ' N =60 100% ' N =280 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 4% N =9 25% N =56 44% N =97 26% N =58 100% N =220 Preservation of natural areas such as open space, farmlands and greenbelts 5% N =16 34% N =111 40% N =130 21% N =68 100% N =325 Yakima open space 5% N =17 28% N =88 46% N =145 21% N =66 100% N =316 City- sponsored special events 11% N =36 38% N =122 37% N =117 14% N =45 100% N =320 6z Please rate the quality of each of the following services in Yakima: Excellent Good Fair Poor Total Overall customer service by Yakima employees (police, receptionists, planners, etc.) 12% _ N =42 41% _ N =144 32% _ N =113 14% _ N =50 100% _ N =349 Overall, how would you rate the quality of the services provided by each of the Excellent Good Not at all the following issues in the next 12 months: Fair important important Total Poor 22% N =78 37% N =130 Total 7% N =25 100% N =353 The value of services for the taxes paid to Yakima 4% following? Excellent Good N =104 Fair N =145 Poor 23% Total =79 The City of Yakima 4% N =15 39% N =142 N =29 37% N =134 19% N =70 100% N =361 The Federal Government 4% N =15 33% ' N =112 The job Yakima government does at welcoming citizen involvement 41% ' N =141 21% ' N =73 100% ' N =341 The State Government 5% N =16 ' 37% N =127 N =336 42% N =144 ' 17% N =58 100% N =345 Yakima Countv Government 3% N =10 ' 36% N =121 =195 40% N =134 ' 22% N =73 100% N =338 abe 1.- QueSion 1.2 Please rate the following categories of Yakima government performance: Excellent Good Not at all the following issues in the next 12 months: Fair important important Total Poor 22% N =78 37% N =130 Total 7% N =25 100% N =353 The value of services for the taxes paid to Yakima 4% N =12 1% N =2 10061. N =349 31% N =104 43% N =145 23% N =79 100% N =340 The overall direction that Yakima is taking 8% N =29 22% N =79 28% N =99 41% N =146 100%T-11=353 The job Yakima government does at welcoming citizen involvement 4% N =12 20% N =66 32% N =106 45% N =152 100% N =336 Overall confidence in Yakima government 1% N =4 13% N =48 31% N =110 55% N =195 100% N =357 Generally acting in the best interest of the community 1% N =5 18% N =63 27% N =96 54% N =190 100% N =354 Being honest 2% N =8 22% N =73 25% N =83 51% N =174 100% N =338 Treating all residents fairly 3% N =10 19% N =65 23% N =80 55% N =189 100% N =344 Please rate how important, if at all, you think it is for the Yakima community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Yakima 64% N =231 29% N =106 6% N =21 1% N =3 100% N =361 Overall ease of getting to the places you usually have to visit 21% N =74 43% N =156 30% N =109 6% N =20 100% N =359 Quality of overall natural environment in Yakima 34% N =122 41% N =147 23% N =83 3% N =10 100% N =362 Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) 30% N =107 42% N =152 26% N =93 3% N =10 100% N =362 Health and wellness opportunities in Yakima 33% N =119 45% N =164 19% N =69 2% N =9 100% N =361 Overall opportunities for education and enrichment 40% N =143 42% N =150 17% N =61 2% N =7 100% N =361 Overall economic health of Yakima 58% N =209 37% N =133 6% N =20 0% N =1 100% N =363 Sense of community 41% N =146 41% N =147 16% N =58 3% N =9 100% N =360 Please indicate how important, if at all, it is for the City to invest in each of Very Somewhat Not at all the following issues in the next 12 months: Essential important important important Total Code and sign enforcement 22% N =78 37% N =130 34% N =120 7% N =25 100% N =353 Job creation /economic development 52% N =181 36% N =127 11% N =39 1% N =2 10061. N =349 1.1 Please indicate how important, if at all, it is for the City to invest in each of Never Number Very 24% Somewhat Not at all Always N =156 Total the following issues in the next 12 months: Essential important important important Total N =27 Road improvements 32% N =113 42% N =148 19% 25% N =87 1% N =5 100% N =353 Parks and recreation improvements 27% N =96 44% N =155 0% 25% N =88 3% N =12 100% N =351 Community events /activities 21% N =75 40% N =142 N =206 33% N =117 1 6% N =21 100% N =355 Public safety /police services 64% 1 N =227 27% 1 N =96 8% N =29 1% 1 N =2 100% N =354 How often, if at all, do you do each of the following, considering all of the times you could? Never Number Rarely 24% Sometimes Usually Always N =156 Total 24% Recycle at home 11% N =39 N =26 8% N =27 N=4 19% N =67 19% N =69 43% N =152 100% N =354 Purchase goods or services from a business located in Yakima 0% FN=1 3% N =12 14% N =48 58% N =206 25% N =88 100% N =355 Eat at least 5 portions of fruits and vegetables a day 4% N =13 11% N =38 38% N =134 31% N =108 17% N =60 100% N =353 Participate in moderate or vigorous physical activity 2% N =8 12% N =42 33% N =116 32% N =113 22% N =77 100% N =356 Read or watch local news (via television, paper, computer, etc.) 2% N =6 6% N =22 10% N =37 32% N =113 50% N =178 100% N =356 Vote in local elections 3% N =12 2% N =7 4% N =13 21% N =73 70% N =249 100% N =354 Would you say that in general your health is: Percent Number Excellent 24% N =84 Very good 44% N =156 Good 24% N=86 Fair 7% N =26 Poor 1% N=4 Total 100% N=356 17- Ques D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 7% N =24 Somewhat positive 24% N =85 Neutral 47% N =167 Somewhat negative 20% N =73 Very negative 2% N =8 Total 100% N =357 7 What is your employment status? Percent Number Working full time for pay 60% N =213 Working part time for pay 10% N =34 Unemployed, looking for paid work 3% N =10 Unemployed, not looking for paid work 1% N =4 Fully retired 26% N =93 Total 100% N=354 abe 19- QueSL on Do you work inside the boundaries of Yakima? Percent Number Yes, outside the home 55% N =196 Yes, from home 9% N =32 No 36% N =126 Total 100% N=354 How many years have you lived in Yakima? Percent Number Less than 2 years 6% N =23 2 to 5 years 8% N =27 6 to 10 years 10% N =36 11 to 20 years 13% N =46 More than 20 years 63% N =226 Total 100% N=358 Which best describes the building you live in? Percent Number One family house detached from any other houses 84% N =300 Building with two or more homes (duplex, townhome, apartment or condominium) 11% N =41 Mobile home 4% N =16 Other 0% N =0 Total 100% N =357 Is this house, apartment or mobile home... Percent Number Rented 17% N =59 Owned 83% N=293 Total 100% N=352 E About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 9% N =31 $300 to $599 per month 13% N =44 $600 to $999 per month 26% N =88 $1,000 to $1,499 per month 28% N -97 $1,500 to $2,499 per month 18% N -60 $2,500 or more per month 6% N -22 Total 100% N =342 —Ob 24- ueSL on D10 Do any children 17 or under live in your household? Percent Number No 68% N =241 Yes 32% N=112 Total 100% N =353 Are you or any other members of your household aged 65 or older? Percent Number No 68% N=243 Yes 32% N=112 Total 100% N =355 How much do you anticipate your household's total income before taxes will be for the currentyear? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 10% N =33 $25,000 to $49,999 24% N -83 $50,000 to $99,999 34% N -115 $100,000 to $149,999 18% N -61 $150,000 or more 14% N =49 Total 100% N =341 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 91% N =319 Yes, I consider myself to be Spanish, Hispanic or Latino 9% N =32 Total 100% N=351 is What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 2% N =6 Asian, Asian Indian or Pacific Islander 2% N =6 Black or African American 1% N =4 White 93% N =319 Other 6% N =22 Tom >-v p cee 100- s -_ . respondents co_ a _e ec_ more _ -n one opt on In which category is your age? Percent Number 18 to 24 years 3% N =11 25 to 34 years 13% N =46 35 to 44 years 19% N =66 45 to 54 years 18% N =65 55 to 64 years 24% N =86 65 to 74 years 18% N =63 75 years or older 5% N =16 Total 100% N=353 What is your sex? Percent Number Female 55% N =190 Male 45% N =156 Total 100% N=346 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 60% N =215 Land line 17% N =61 Both 22% N =80 Total 100% N =356 10 Resuonses -nauk -na `k on t knoW The following pages contain a complete set of responses to each question on the survey, including the "don't know" responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with "N = "). Please rate each of the following aspects of quality of life in Yakima: Excellent Good Fair Poor Don't know Total Yakima as a place to live N=44 43% N=191 340/1 0% N=1 100% N=447 Your neighborhood as a place to live 1=131 42% N=186 210/, 1% N=446 Yakima as a place to raise children 8% N=37 34% N=153 31% N=139 22% N =98 5% N=22 100% N=449 Yakima as a place to work 7% N=33 33% N=149 39% N=176 18% N=83 2% N=8 100% N=449 Yakima as a place to visit 12% N=53 30% N=134 31% N=137 27% N=119 1% N=6 100% N=449 Yakima as a place to retire 13% N=57 32% N=143 26% N=114 23% N=102 7% N=30 100% N=446 The overall quality of life in Yakima 8% N=35 42% N=189 36% N=162 13% N=60 0% N=2 100% N=448 ue.s. on Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Don't know Total Overall feeling of safety in Yakima 4% N=16 32% N=139 34% N=144 30% N= =1 100% N =429 Overall ease of getting to the places you usually have to visit 23% N=97 52% N=220 20% N=85 5% N =0 100% N =423 Quality of overall natural environment in Yakima 14% N=60 44% N=188 31% N=133 11% N =47 0% N=1 100% N =429 Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) 3% N=11 23% N=100 50% N=213 24% N=103 0% N=1 100% N =428 Health and wellness opportunities in Yakima 10% N=43 36% N=153 35% N=151 18% N=76 1% N=5 100% N =428 Overall opportunities for education and enrichment 7% N=28 40% N=173 35% N=149 17% N=73 1% N=6 100% N =429 Overall economic health of Yakima 2% N=9 23% N=99 45% N=192 29% N=124 1% N=4 100% N =428 Sense of community 4% N=18 24% N=103 39% N=166 32% N=136 1% N=3 100% N =426 Overall image or reputation of Yakima 1% N=4 11% N=46 35% N=149 53% N=227 1% N=3 100% N =429 Please indicate how likely or unlikely you are to do each of the following: Very likely Somewhat likely Somewhat unlikely Very unlikely Don't know Total Recommend living in Yakima to someone who asks 19% N=79 35% N=149 19% N=79 27% N=114 0% N=2 100% N=423 Remain in Yakima for the next five years 45% N=191 25% N=103 16% N=66 1 12% 1 N=50 1 2% N=10 1006/o 11 Please rate each of the following characteristics as they relate to Yakima as a whole: Somewhat Neither safe nor Somewhat Don't Please rate how safe or unsafe you feel: Very safe safe unsafe unsafe Very unsafe know Total In your neighborhood during the day 48% N =204 31% N =130 10% N =43 8% N =32 4% N =15 0% N =1 100% N =425 In Yakima's downtown /commercial area =16 46% N =194 =71 during the day 31% N =131 34% N =142 12% N =50 17% N =71 7% N =28 0% N =1 100% N =423 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Don't know Total Traffic flow on major streets 9% N =36 =16 46% N =194 =71 33% N =137 =62 12% N =51 0% N =0 100% N =418 Ease of public parking 15% N =62 36% N =150 26% N =108 ' 21% N =87 1% N =5 100% N =412 Ease of travel by car in Yakima 21% N =89 =23 49% N =202 25% N =105 4% N =18 0% N =1 100% N =415 Ease of travel by public transportation in Yakima 3% N =13 =50 15% N =62 17% N =72 15% N =62 50% N =207 =14 100% N =416 Ease of travel by bicycle in Yakima 2% N =9 11% N =45 21% N =87 29% N =120 37% N =156 100% N =417 Ease of walking in Yakima 8% N =32 =83 29% N =119 38% N =158 =52 19% N =78 7% N =28 100% N =415 Availability of paths and walking trails 11% N =44 33% N =137 35% N =148 17% N =72 4% N =18 100% N =419 Cleanliness of Yakima 3% N =11 27% N =113 40% N =169 30% N =124 0% N =1 100% N =418 Overall appearance of Yakima 1% N =5 24% N =100 45% N =186 30% N =126 0% N =0 100% N =417 Public places where people want to spend time 3% N =11 27% N =112 40% N =169 28% N =118 2% N =9 100% N =419 Variety of housing options 5% N =20 19% N =78 39% N =163 25% N =106 12% N =51 100% N =418 Availability of affordable quality housing 5% N =22 18% N =75 32% N =134 30% N =126 15% N =61 100% N =418 Fitness opportunities (including exercise classes and paths or trails, etc.) 15% N =63 ' 45% N =190 33% N =136 5% N =21 2% N =8 100% N =418 Recreational opportunities 15% N =64 43% N =178 26% N =109 14% N =58 2% N =8 100% N =417 Availability of affordable quality food 12% N =52 45% N =187 28% N =118 14% N =59 1% N =3 100% N =419 Availability of affordable quality health care 10% N =43 36% N =152 34% N =140 16% N =65 4% N =17 100% N =417 Availability of preventive health services 12% N =51 32% N =135 36% N =149 12% N =52 7% N =31 100% N =418 Availabilitv of affordable aualitv mental health care 5% N =22 19% N =78 26% N =111 20% N =82 30% N =127 100% N =420 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Fair Poor Don't know Total Availability of affordable quality child care /preschool 4% N =16 18% N =71 15% N =62 13% N =54 49% N =198 100% N =401 K -12 education 6% FN=24 ' 32% N =126 ' 26% N =103 ' 16% N =63 20% N =81 100% N =397 Adult educational opportunities 6% N =23 31% N =124 33% N =133 13% N =51 17% N =70 100% N =401 Opportunities to attend cultural /arts /music activities 12% N =50 35% N =140 33% N =132 16% N =65 3% N =14 100% N =401 Opportunities to participate in religious or spiritual events and activities 21% N =83 40% N =162 13% N =52 3% N =14 23% N =92 100% N =403 12 Please rate each of the following characteristics as they relate to Yakima as a whole: Excellent Good Once a month or less Not at all Fair Used Yakima recreation centers or their services Poor N Don't know Total N Employment opportunities 2% N =7 18% N =71 47% N =186 N =293 26% N =102 N 9% N =34 N 100% N =400 Shopping opportunities 6% N =22 N 31% N =124 N 39% N =156 62% 24% N =94 1% N =3 100% N =399 Cost of living in Yakima 13% N =53 48% 41% N =164 100% 33% N =133 Contacted Yakima elected officials (in- person, phone, email or web) to express your opinion 12% N =48 0% N =1 100% N =399 Overall quality of business and service establishments in Yakima 5% N =19 N 45% N =181 N 37% N =150 N 12% N =50 0% N =2 100% N =402 Vibrant downtown /commercial area 2% N =9 19% N =75 41% N =163 N =208 37% N =150 N 1% N =4 100% N =401 Overall quality of new development in Yakima 6% N =25 N 29% N =115 N =188 37% N =149 N 23% N =92 5% N =18 22% 100% N =399 Opportunities to participate in social events and activities 10% N =41 N =153 37% N =148 N 35% N =142 9% 15% N =61 2% N =10 19% 100% N =402 Opportunities to volunteer 22% N =89 N 46% N =185 45% 17% N =68 2% N =10 12% N =50 8% 100% N =402 Opportunities to participate in community matters 12% N =50 23% 37% N =148 1 31% 27% N =107 35% 13% N =51 11% N =45 100% ' 100% N =401 Openness and acceptance of the community toward people of diverse backgrounds 6% N =23 20% N =79 33% N =133 37% N =147 5% N =18 100% N =400 Neighborliness of residents in Yakima 9% N =38 29% ' N =118 37% ' N =147 21% ' N =86 3% N =13 100% ' N =402 Please indicate whether or not you have done each of the following in the last 12 months. 2 times a week or more No Once a month or less Not at all Yes Used Yakima recreation centers or their services Total N Observed a code violation or other hazard in Yakima 16% N =62 84% N =337 100% N =399 Household member was a victim of a crime in Yakima 73% N =293 Visited a neighborhood park or City park 27% N =108 100% N =401 Reported a crime to the police in Yakima 61% N =245 16% 39% N =156 100% N =401 Stocked supplies in preparation for an emergency 62% N =247 19% 38% N =152 100% N =399 Contacted the City of Yakima (in- person, phone, email or web) for help or information 52% N =209 N 48% N =190 100% N =399 Contacted Yakima elected officials (in- person, phone, email or web) to express your opinion 68% N =273 N =180 32% N =127 100% N =400 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Yakima? 2 times a week or more 2 -4 times a month Once a month or less Not at all Total Used Yakima recreation centers or their services 9% N =35 15% N =58 37% N =145 39% N =155 100% N =393 Visited a neighborhood park or City park 13% N =52 31% N =120 40% N =159 16% N =62 100% N =393 Used Yakima public libraries or their services 6% N =23 19% N =74 26% N =104 49% N =194 100% N =395 Attended a City- sponsored event 2% N =7 13% N =52 46% N =180 39% N =152 100% N =391 Used bus, rail, subway or other public transportation instead of driving 3% N =12 3% N =12 7% N =28 87% N =341 100% N =393 Carpooled with other adults or children instead of driving alone 11% N =43 17% N =68 19% N =75 53% N =208 100% N =394 Walked or biked instead of driving 12% N =47 18% N =72 21% N =84 48% N =188 100% N =391 Volunteered your time to some group /activity in Yakima 15% N =59 22% N =87 24% N =95 39% N =153 100% N =394 Participated in a club 9% N =37 21% N =84 19% N =74 50% N =198 100% N =393 Talked to or visited with your immediate neighbors 45% N =177 29% N =115 17% N =68 8% N =30 100% N =390 Done a favor for a neighbor 23% N =89 1 31% N =120 35% N =137 12% ' N =47 100% ' N =393 13 Thinking about local public meetings (of local elected officials like City Council or Excellent Good County Commissioners, advisory boards, town halls, HOA, neighborhood watch, Fair etc.), in the last 12 months, about how many times, if at all, have you or other 2 times a 2 -4 times a Once a month household members attended or watched a local public meeting? week or more month or less Not at all Total Attended a local public meeting 2% N =7 6% N =21 22% N =84 % N =263 100% N =375 Watched (online or on television) a local public meeting 1 4% FN=14 12% N =45 30% N =117 55% N =215 1 100% N =391 Please rate the quality of each of the following services in Yakima: Excellent Good Fair Poor Don't know Total Police services 14% N =53 46% N =175 25% N =96 9% N =33 6% N =23 100% N =380 Fire services 30% N =114 ' 46% N =173 ' 9% N =33 1% N =3 14% N =54 10061. N =377 Ambulance or emergency medical services 24% N =92 43% N =164 12% N =44 2% N =7 19% N =73 100% N =380 Crime prevention 2% N =9 23% N =89 32% N =124 31% N =120 10% N =40 100% N =382 Fire prevention and education 1 9% N =36 40% N =152 1 21% N =81 1 4% N =16 1 25% N =96 1 100% N =381 Traffic enforcement 4% N =16 37% N =139 28% N =104 21% N =81 10% N =37 100% N =377 Street repair 6% N =22 29% N =111 32% N =122 32% N =121 2% N =6 100% N =382 Street cleaning 8% N =31 41% N =158 30% N =113 18% N =70 2% N =9 100% N =381 Street lighting 6% N =21 47% N =180 35% N =134 11% N =43 1% N =3 100% N =381 Snow removal 5% N =19 41% ' N =155 26% ' N =98 15% ' N =56 14% ' N =54 100% ' N =382 Sidewalk maintenance 2% N =8 23% N =89 35% N =132 34% N =131 6% N =22 100% N =382 Traffic signal timing 4% N =16 29% N =110 34% FN=1M 29% N =111 3% N =11 100% N =378 Bus or transit services 3% N =13 15% N =59 17% N =65 10% N =39 54% N =205 100% N =381 Garbage collection 30% N =114 48% N =185 16% N =61 1% N =5 4% N =17 100% N =382 Recycling 8% N =31 18% N =70 19% N =71 38% N =143 17% N =64 100% N =379 Yard waste pick -up 21% N =78 34% N =128 16% N =60 5% N =20 24% N =92 100% N =378 Storm drainage 7% N =25 35% N =131 32% N =123 11% N =43 15% N =57 100% N =379 Drinking water 24% N =92 44% N =168 22% N =82 6% N =23 4% N =16 100% N =381 Sewer services 22% ' N =84 45% ' N =172 23% ' N =89 2% N =9 7% N =26 100% ' N =380 Utility billing 15% ' N =58 42% ' N =159 29% ' N =109 9% N =33 5% N =19 100% ' N =378 City parks 17% _ N =66 46% _ N =174 24% _ N =92 7% _ N =28 5% _ N =19 100% _ N =379 Recreation programs or classes 8% N =29 28% N =105 26% N =98 8% N =31 30% N =115 100% N =378 Recreation centers or facilities 7% N =26 30% N =114 26% N =98 10% N =37 28% N =105 100% N =380 Land use, planning and zoning 4% N =15 15% N =57 28% N =106 30% N =113 23% N =88 100% N =379 Code enforcement (weeds, abandoned buildings, etc.) 1 2% N =8 11% N =41 35% N =132 43% N =162 10% N =38 100% N =381 Animal control 4% N =16 23% N =88 35% N =134 22% N =82 16% N =61 100% N =381 Economic development 3% N =12 19% N =74 37% N =140 30% N =115 10% N =39 100% N =380 Health services 8% N =32 35% ' N =133 35% ' N =135 10% ' N =39 11% ' N =42 100% ' N =381 Public library services 20% N =75 35% N =132 20% N =75 2% N =7 24% N =90 100% N =379 Public information services 7% N =28 34% N =130 30% N =114 10% N =39 18% N =70 100% N =381 14 Please rate the quality of each of the following services in Yakima: Excellent Good Somewhat important Not at all important Fair Poor Poor Don't know Don't know Total The City of Yakima Cable television 6% N =24 38% N =142 23% N =85 30% N =111 =70 16% N =60 25% N =94 100% N =374 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 2% N =9 15% N =56 26% N =97 16% N =58 41% N =154 4% 100% N =374 Preservation of natural areas such as open space, farmlands and greenbelts 4% N =16 =144 29% N =111 9% 34% N =130 100% 18% N =68 14% N =55 100% N =380 Yakima open space 4% N =17 =73 23% N =88 38% N =145 =378 17% N =66 16% N =62 100% N =378 City- sponsored special events 10% N =36 =5 32% N =122 =63 31% N =117 =96 12% N =45 15% N =57 100% N =377 Overall customer service by Yakima employees (police, receptionists planners etc.) 11% N =42 =8 38% N =144 =73 30% N =113 =83 13% N =50 9% N =33 100% N =382 Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Somewhat important Not at all important Fair Poor Poor Don't know Total Total The City of Yakima 4% N =15 N =12 38% N =142 29% 36% N =134 19% N =70 4% N =16 100% N =377 The Federal Government 4% N =15 The overall direction that Yakima is taking 30% N =112 N =29 37% N =141 19% N =73 10% N =37 10061. N =378 The State Government 4% N =16 N 34% N =127 The job Yakima government does at welcoming citizen involvement 38% N =144 15% N =58 9% N =33 100% N =378 Yakima County Government 3% N =10 32% N =121 N 35% N =134 19% N =73 11% N =40 100% N =378 Please rate the following categories of Yakima government performance: Excellent Good Somewhat important Not at all important Fair Overall feeling of safety in Yakima Poor N =231 Don't know Total N =106 The value of services for the taxes paid to Yakima 3% N =12 1% 29% N =104 N 40% N =145 21% 22% N =79 6% N =20 30% 100% N =360 The overall direction that Yakima is taking 8% N =29 Quality of overall natural environment in Yakima 22% N =79 27% N =99 40% N =146 3% 2% N =8 100% N =361 The job Yakima government does at welcoming citizen involvement 3% N =12 N =152 18% N =66 29% N =106 100% 42% N =152 Health and wellness opportunities in Yakima 7% N =27 100% N =363 Overall confidence in Yakima government 1% N =4 13% ; N =48 30% N =110 N =143 54% N =195 N =150 1% N =5 100% N =362 Generally acting in the best interest of the community 1% N =5 17% N =63 26% N =96 52% N =190 2% N =9 100% N =363 Being honest 2% N =8 20% N =73 23% N =83 48% N =174 7% N =24 100% N =362 Treating all residents fairly 3% N =10 18% N =65 22% N =80 52% N =189 5% N =18 100% N =362 Please rate how important, if at all, you think it is for the Yakima community to focus on each of the following in the coming two years: Essential Very important Somewhat important Not at all important Total Overall feeling of safety in Yakima 64% N =231 29% N =106 6% N =21 1% N =3 100% N =361 Overall ease of getting to the places you usually have to visit 21% N =74 43% N =156 30% N =109 6% N =20 100% N =359 Quality of overall natural environment in Yakima 34% N =122 41% N =147 23% N =83 3% N =10 100% N =362 Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) 30% N =107 42% N =152 26% N =93 3% N =10 100% N =362 Health and wellness opportunities in Yakima 33% N =119 45% N =164 19% N =69 2% N =9 100% N =361 Overall opportunities for education and enrichment 40% N =143 42% N =150 17% N =61 2% N =7 100% N =361 15 Please rate how important, if at all, you think it is for the Yakima community Very Somewhat Not at all to focus on each of the following in the coming two years: Essential important important important Total Overall economic health of Yakima 58% N =209 37% N =133 6% N =20 0% N =1 100% N =363 Sense of community 41% N =146 41% N =147 16% N =58 3% N =9 100% FN=3W Please indicate how important, if at all, it is for the City to invest in each of the following issues in the next 12 months: Essential Very important Somewhat important Not at all important Total Usually Code and sign enforcement 22% N =78 37% N =130 N =39 34% N =120 7% N =25 100% N =353 Job creation /economic development 52% N =181 43% 36% N =127 100% 11% N =39 1% N =2 100% N =349 Road improvements 32% N =113 N 42% N =148 N =206 25% N =87 1% N =5 100% N =353 Parks and recreation improvements 27% N =96 44% N =155 25% N =88 3% N =12 100% N =351 Community events /activities 21% N =75 40% N =142 2% 33% N =117 6% N =21 100% N =355 Public safety /police services 64% N =227 27% N =96 8% N =29 1% N =2 100% N =354 How often, if at all, do you do each of the following, considering all of the times you could? Never Number Rarely 24% Sometimes Usually Always N =156 Total 24% Recycle at home 11% N =39 N =26 8% N =27 N=4 19% N =67 19% N =69 43% N =152 100% N =354 Purchase goods or services from a business located in Yakima 0% N =1 3% N =12 14% N =48 58% N =206 25% N =88 100% N =355 Eat at least 5 portions of fruits and vegetables a day 4% N =13 11% N =38 38% N =134 31% N =108 17% N =60 100% N =353 Participate in moderate or vigorous physical activity 2% N =8 12% N =42 33% N =116 32% N =113 22% N =77 100% N =356 Read or watch local news (via television, paper, computer, etc.) 2% N =6 6% N =22 10% N =37 32% N =113 50% N =178 100% N =356 Vote in local elections 3% N =12 ' 2% N =7 4% N =13 21% N =73 70% N =249 100% N =354 Would you say that in general your health is: Percent Number Excellent 24% N =84 Very good 44% N =156 Good 24% N=86 Fair 7% N =26 Poor 1% N=4 Total 100% N=356 M. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 7% N =24 Somewhat positive 24% N =85 Neutral 47% N =167 Somewhat negative 20% N =73 Very negative 2% N =8 Total 100% N =357 What is your employment status? Percent Number Working full time for pay 60% N =213 Working part time for pay 10% N =34 Unemployed, looking for paid work 3% N =10 Unemployed, not looking for paid work 1% N =4 Fully retired 26% N =93 Total 100% N=354 Do you work inside the boundaries of Yakima? Percent Number Yes, outside the home 55% N =196 Yes, from home 9% N =32 No 36% N =126 Total 100% N=354 How many years have you lived in Yakima? Percent Number Less than 2 years 6% N =23 2 to 5 years 8% N =27 6 to 10 years 10% N =36 11 to 20 years 13% N =46 More than 20 years 63% N =226 Total 100% N=358 17 Which best describes the building you live in? Percent Number One family house detached from any other houses 84% N =300 Building with two or more homes (duplex, townhome, apartment or condominium) 11% N =41 Mobile home 4% N =16 Other 0% N =0 Total 100% N =357 —0-be Que.L on D08 Is this house, apartment or mobile home... Percent Number Rented 17% N =59 Owned 83% N=293 Total 100% N=352 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 9% N =31 $300 to $599 per month 13% N =44 $600 to $999 per month 26% N =88 $1,000 to $1,499 per month 28% N -97 $1,500 to $2,499 per month 18% N -60 $2,500 or more per month 6% N -22 Total 100% N =342 b ues on —10 Do any children 17 or under live in your household? Percent Number No 68% N =241 Yes 32% N=112 Total 100% N =353 Are you or any other members of your household aged 65 or older? Percent Number No 68% N=243 Yes 32% N=112 Total 100% N =355 IV] How much do you anticipate your household's total income before taxes will be for the currentyear? (Please include in your total income money from all sources for all persons living in your household.) Percent Number Less than $25,000 10% N =33 $25,000 to $49,999 24% N =83 $50,000 to $99,999 34% N =115 $100,000 to $149,999 18% N =61 $150,000 or more 14% N =49 Total 100% N =341 Are you Spanish, Hispanic or Latino? Percent Number No, not Spanish, Hispanic or Latino 91% N =319 Yes, I consider myself to be Spanish, Hispanic or Latino 9% N =32 Total 100% N=351 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) Percent Number American Indian or Alaskan Native 2% N =6 Asian, Asian Indian or Pacific Islander 2% N =6 Black or African American 1% N =4 White 93% N =319 Other 6% N =22 Dt >ay exceed o 3 a-_ . reSpondents co_ a _e ec_ more m-n one opt on In which category is your age? Percent Number 18 to 24 years 3% N =11 25 to 34 years 13% N =46 35 to 44 years 19% N =66 45 to 54 years 18% N =65 55 to 64 years 24% N =86 65 to 74 years 18% N =63 75 years or older 5% N =16 Total 100% N=353 Ese] What is your sex? Percent Number Female 55% N =190 Male 45% N =156 Total 100% N=346 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 60% N =215 Land line 17% N =61 Both 22% N =80 Total 100% N =356 20 Yakima Citizen Survey Key Findings 2012-2015 Policy Questions ( "essential" or "very important" responses) How important is it that the City invest in the following areas in the next 12 months? Public Safety Economic Development Infrastructure /Roads Codes & Sign regulations Community Events 2013 2014 2015 S10 S10 S10 90% 91% 91% 90% 93% 91% 90% 92% 91% 87% 89% 88% 75% 85% 77% 73% 77% 74% 76% 85% 60% 55% 58% 59% 56% 59% 60% 53% 56% 61% Quality of Life and Government Performance Questions ( "excellent" or "good" responses) Your neighborhood as a place to live Yakima as a place to live Services provided by the City of Yakima The overall direction that Yakima is taking Value of services for the taxes paid Overall feeling of safety Customer service Feeling of safety in the downtown 2012 2013 2014 2015 S10 S10 S10 S10 61% 68% 74% 72% 61% 73% 65% 72% 50% 45% 50% 51% 52% 54% 55% 53% 45% 40% 47% 51% 46% 46% 46% 35% 28% 18% 31% 39% 38% 38% 30% 30% 27% 37% 26% 31% 32% 37% 27% 35% NA 23% 28% 29% 33% 31% 36% NA 48% 54% 43% 58% 53% 53% 62% 58% 60% 64% 60% 64% 63% 65% Rating of Government Services ( "excellent" or "good" responses) Fire Services Ambulance Services Garbage Collection Drinking Water City Parks Police Services Public Information Services Storm Drainage Recreation Programs Public Parking Street Repairs Crime Prevention Code Enforcement 2012 2013 2014 2015 S10 S10 S10 S10 84% 84% 83% 87% 82% 88% 87% 89% 83% 75% 79% 85% 79% 84% 85% 83% 80% 85% 81% 84% 81% 85% 80% 82% 64% 72% 61% 75% 58% 74% 62% 71% 56% 56% 57% 62% 55% 67% 54% 66% 54% 52% 54% 61% 53% 58% 60% 64% 48% 44% 47% 51% 46% 49% 46% 51% 46% 50% 37% 54% 41% 48% 47% 49% 43% 48% 40% 54% 45% 52% 45% 51% 37% 40% 40% 51% 43% 47% 36% 52% 22% 11% 19% 18% 46% 59% 31% 36% 23% 19% 22% 23% 28% 30% 32% 29% 15% 12% 15% 13% 16% 18% 16% 14% Legend S= scientific results 0= online, non - scientific results Ya ki m a, WA (-. 0 il,.i "i p a ii " � I s�)ns by, (,3ec)grap III 'c Subgroups �C:: ) R A 2015 NRC National Research Center Inc 2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.corn • 303-444-7863 1 11111755/1 Leaders at the Core of Better Communities 777 North Capitol Street NE Suite 500 Washington, DC 20002 icrna.org • 800-745-8780 The National Citizen SurveyTM (The NCSTM) is a collaborative effort between National Research Center, Inc. (NRC) and the International City /County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. This report discusses differences in opinion of survey respondents by Council District. Responses in the following tables show only the proportion of respondents giving a certain answer; for example, the percent of respondents who rated the quality of life as "excellent" or "good," or the percent of respondents who attended a public meeting more than once a month. ANOVA and chi - square tests of significance were applied to these comparisons of survey questions. A "p- value" of 0.05 or less indicates that there is less than a 5% probability that differences observed between District are due to chance; or in other words, a greater than 95% probability that the differences observed are "real." Where differences were statistically significant, they have been shaded grey. The margin of error for this report is generally no greater than plus or minus four percentage points around any given percent reported for the entire sample (735 completed surveys). For each District, the margin of error rises to approximately plus or minus 15 percentage points since sample sizes were approximately 44 for District 1, 45 for District 2, 89 for District 3, 92 for District 4,132 for District 5, 197 for District 6 and 136 for District 7. he National Citizen Sur veyTM L . n S f e District District District I Percent rating positively (e.g, excellent/good) District I District 2 District 3 District 4 District 5 District 6 District 7 Overall The overall quality of life in Yakima 36% 23% 52% 31% 64% 51% 56% 48% Overall image or reputation of Yakima 30% 20% 23% 16% 20% 13% 19% 19% Yakima as a place to live 50% 38% 60% 35% 68% 60% 60% 55% Your neighborhood as a place to live 30% 26% 61% 45% 70% 89% 84% 65% Yakima as a place to raise children 35% 19% 45% 25% 45% 52% 53% 42% Yakima as a place to retire 41% 26% 47% 33% 55% 40% 45% 42% Overall appearance of Yakima 38% 21% 26% 26% 35% 23% 30% 28% Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall feeling of safety in Yakima In your neighborhood during the day In Yakima's downtown/commercial area during the day C-h iamd—.s c- Percent rating positively (e.g., excellent/good, very/somewhat safe) Overall ease of getting to the places you usually have to visit Traffic flow on major streets Ease of public parking _ Ease of travel by car in Yakima Ease of travel by public transportation in Yakima Ease of travel by bicycle in Yakima Ease of walking in Yakima Availability of paths and walking trails 46% 37% 43% 58% 52% 38% 40% 45% 48% 49% 45% 46% 58% 50% 42% 48% III District District I District 2 District 3 District 4 District 5 District 6 District 7 Overall 39% 14% 29% 23% 44% 31% 31% 31% 58% 67% 77% 66% 80% 88% 89% 78% 84% 55% 65% 63% 61% 58% 66% 63% District District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall 61% 42% 71% 66% 74% 67% 72% 67% 30% 52% 46% 39% 63% 55% 55% 50% 17% 44% 33% 34% 42% 35% 43% 36% 68% 71% 66% 60% 74% 66% 73% 69% 36% 48% 33% 42% 40% 46% 59% 44% 33% 49% 38% 37% 49% 21% 31% 36% 46% 37% 43% 58% 52% 38% 40% 45% 48% 49% 45% 46% 58% 50% 42% 48% III he National Citizen Survey, — _ District Percent rating positively (e.g., excellent/good, very /somewhat safe) District 1 District 2 District 3 District 4 District 5 Dist- d 6 � rict 7 Over --I Quality of overall natural environment in Yakima 46% 6 % 42% 5 2% S6% 55% 58% 50% -n; - a __ 26�' % 28% 25% 29% 280/0 District - - - - District District District District District District District Percent rating positively (e.g., excellent/good, very/somewhat safe) 1 2 3 4 5 6 7 Overall Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) -- - - - - - - -- - - -- 32% 24% 33% 35% 38% 28% 42% 34% - Public places where people want to spend time 17% 29° 32% 24% 31% 21% 32% 27% Variety of housing options 11 % 15% 36% 19% 35% 35% 34 % 29% Availability of affordable quality housing 14% 13% 16% 29% 31% 29% 31% 25% Overall quality of new development in Yakima 34% 48% 42% 33% 33% 27% 38% 35% District Percent rating positively (e.g., excellent/good, very /somewhat safe) District 1 District 2 District 3 District 4 Districts District 6 District Overall Overall economic health of Yakima 28% 13% 27% 23% 28 % 22% 28% 25% Yakima as a place to work 39% 39% 44% 28% 48% 46% 46% 42% Yakima as a place to visit 36% 27% 32% 29% 35% 35% 35% 33% Employment opportunities 29% 26% 23% 26% 31% 18% 34% 27% Shopping opportunities 33% 35% 33% 40% 26% 29% 39% 33% Cost of living in Yakima 30% 26% 35% 28% 51% 40% 51% 40% Overall quality of business and service establishments in Yakima 38% 42% 35% 33% 50% 42% 42% 41% Vibrant downtown /commercial area 35% 33% 19% 20% 23% 10% 15% 20% _ District _ Percent rating positively (e.g., excellent/good, very/somewhat safe) District 1 District - 2 District 3 District 4 - District 5 District 6 District 7 Overall Health and wellness opportunities in Yakima 42% 39% 47% 33% 51 % 50% 47% 45% Fitness opportunities (including exercise classes and paths or trails, etc.) 49 % 54% 53 % 46% 67 % 54% 51% 54% Recreational opportunities 36 % 20% 49 % 35 % 54% 46% 44% 43% Availability of affordable quality food 41 %0 40% 56 %g 46 % 64 % 55% 53% 53% Availability of affordable quality health care 36% 30% 50% 39 % 50 % 49% 59% 47% I —he Nariona: C.Uzen Survey" .9 District Percent rating positively (e.g., excellent/good, very/somewhat safe) District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall Availability of preventive health services 40% 38% 55% 1 34% 53% 51% 64% 50% Availability of affordable quality mental health care 24% 29% 42% 31% 31% 31% 36% 32% District Percent rating positively (e.g., excellent/good, very/somewhat safe) District I District 2 District 3 District 4 District 5 District 6 District 7 Overall ------ - --- -- Overall opportunities for education and enrichment 36% 50% 48% 37% 41% 40% 45% 42% Availability of affordable quality child care/preschool 32% 28% 30% 32% 41% 44% 40% 37% K-12 education 37% 41% 53% 39% 56% 45% 57% 48% Adult educational opportunities 30% 51% 47% 40% 44% 43% 53% 4501 Opportunities to attend cultural/arts/music activities 34% 47% 47% 44% 47% 43% 36% 42% Opportunities to participate in religious or spiritual events and activities 52% 55% 77% 68% 62% 73% 71% 67% District District District District District District District District Percent rating positively (e.g., excellent/good, very/somewhat safe) 1 2 3 4 5 6 7 Overall Opportunities to participate in social events and activities 42% 32% 54% 35% 39% 38% 44% 41% Opportunities to volunteer 52% 500/b 55% 62% 68% 67% 63% 62% Opportunities to participate in community matters 49% 44% 47% 43% 39% 40% 43% 43% Openness and acceptance of the community toward people of diverse backgrounds 40% 22% 28% 25% 35% 30% 39% 32% Neighborliness of residents in Yakima - --------- - 26% 16% 29% 31% 33% 42% 49% 35% District District District District District District District District Percent rating positively (e.g., excellent/good) 1 2 3 4 5 6 7 Overall The - City o I f Yakima 34% 43% 40% 34% 61% 46% 49% 46% The value of services for the taxes paid to Yakima 25% 24% 24% 18% 34% 26% 35% 27% The overall direction that Yakima is taking 27% 28% 37% 28% 35% 19% 35% 30% The job Yakima government does at welcoming citizen involvement 9% 19% 30% 17% 26% 22% 25% 22% Overall confidence I in Yakima government 8% 18% 13% 17% 23% 19% 23% 18% Generally acting in the best interest of the community 15% 15% 22% 21% 24% 21% 28% 22% Being honest 27% 26% 23% 20% 25% 18% 28% 24% .9 Percent rating positively (e.g., excellent/good) Treating all residents fairly Overall customer service by Yakima employees (police, receptionists, planners, etc.) The Federal Government The State Government Yakima Cou Ly Govemment - - District _ District District District District District District District District District 1 2 3 4 5 6 7 Overall 33% 16% 29% 19% 25% 18% 29% 24% 33% 47% 52% 45% - 61% 61% 53% 53 %_ 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 3% 35% 29% 35% 28% 52% 43% 39% 39% - - District _ District District District District District District District 1 3 4 5 6 7 Overall Percent rating positively (e.g., excellent/good) 51% 50% 69% v 72% ✓ 67% 60% 47% 35 Police services 78% 67 917% 82% 95% v 94 %v 88% 87% Fire services 69% 73% 84% 77% 93% 91% 89% 85% Ambulance oremergency medical services 23% 21% 37% 27% 47% 29% 30% 32°10 Crime prevention 25% 29% 52°10 47% 77% 57% 57% 53% Fire prevention and education 8% 17% 41% 36% 35% 40% 29% 32% Animal control Emergency preparedness (services that prepare the community for natural 31% 22% 39% 32% 29% 30% disasters or other emergency situations) 31% 25% District excellent/good) Percent (e.g., excellent/good) District 1is �= 2 �Y_ District 4 District 5 District 6 District 7 46% Overall 44% rating positively 40% 3 = =r 40% 53% 48% Traffic enforcement _ __ 23% 30 %_ 25% 41% 28% 36% 31% Street repair __ _ 30 %_ 36% 32% _ 43% 39% 52% 49% 51% 45% Street cleaning 23% 34% 37% 42% 62% 48% 51% 45% _.. Street lighting 38 %_ 29% 40% 44% 60% 44% 45% 45% Snow removal 27% 21% 29% 25% 41% 26% 39% 31% Sidewalk maintenance 47% 41% 42% 37% 47% 42% 50% 44% Traffic signal timing 38% 50% 53% 64% 60% 58% 65% 56% - Bus or transit services A he Na.- al Citizen Survey NJI---a-u ai Enw- -m-I District Percent rating positively (e.g., excellent/good) - ---- -- - ---- .... .... District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall Garbage collection 51% 75% 90% 71% 86% 92% 80% 80% Recycling 32% 40% 34% 35% 44% 48% 35% 39% Yard waste pick-up 21% 38% 66% 55% 75% 78% 72% 64% Drinking water 54% 59% 60% 49% 75% 64% 65% 62% Preservation of natural areas such as open space, farmlands and greenbelts 35% 24% 37% 46% 51% 35% 37% 39% Yakima open space 22% 24% 32% 34% 43% 37% -29% 33%_ E -ern-ance - En men-, District Percent rating positively (e.g., excellent/good) District 1 District 2 District 3 District 4 District S District 6 District 7 Overall Storm drainage 33% 37% 47% 45% 55% 49% 51% 47% Sewer services 42% 49% 66% 64% 80% 77% 76% 69% Utility billing 36% 39% 51% 47% 67% 66% 54% 55% Land use, planning and zoning 22% 19% 32% 27% 21% 20% 18% 22% Code enforcement (weeds, abandoned buildings, etc.) 11% 17% 20% 22% 20% 9% 14% 16% Cable television 47% 28% 40% 44% 57% 43% 48% 45% 5: 6--n-anc T-ble 15 e District Percent rating positively (e.g., excellent/good) District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall Economic development 23% 14% 28% 30% 32% 21% 31% 27% ,'ce Reci eal al, eHnc- - On ­ 'an ----- District Percent rating positively (e.g., excellent/good) District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall City parks 38% - 45% 64% 49% 59% 59% 53% 54% Recreation programs or classes 24% 50% 47% 38% 60% 42% 45% 45% Recreation centers or facilities 36% 36% 37% 27% 45% 40% 37% 37% Health services 38% 45% 50% 34% 64% 50% 53% 49% N The Nationa. Citizen Sus vey- Ta.�'C EGUI-11 0,:� -M PC!h__ District Percent rating positively (e.g., excellent/good) District 1 District 2 District 3 District 4 District 5 District 6 District 7 Overall ----- ----- - Public library services 50% 54% 74% 70% 85% 800/0 80% 74% City-sponsored special events 28%, 33% 46% 30% 44% 42% 46% 40% Percent rating positively (e.g., excellent/good) Public -information services District District I District 2 District 3 District 4 36% 24% 49% 41% District 5 District 6 District 7 Overall 53% 51% 53% 46% I District - - ---- ----- --- Percent rating positively (e.g., always/sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Sense of community 30% 118% 25% 25% 28% 22% 35% 27% Recommend living in Yakima to someone who asks 72% 49% 51% 43% 59% 59% 58% 56% Remain in Yakima for the next five years 78% 73% 86% 72% 79% 68% 78% Contacted the City of Yakima (in-person, phone, email or web) for help or information 22% 40% 38% 51% 42% 46% 30% 39% District Percent rating positively (e.g., always/sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Was NOT the victim of a crime 83% 63% 69% 53% 79% 781%, 79% 1 73% Did NOT report a crime 1 79% 61% 60% 53% 72% 69% 71% 67% Stocked supplies in preparation for an emergency 117% 33% 32% 34% 36% 34% 29% 32% District Percent rating positively (e.g., always/sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Walked or biked instead of driving 60% 33% 48% 63% 40% 40% 47% 47% Carpooled with other adults or children instead of driving alone 50% 69% 57% 52% 42% 43% 42% ' 48% Used bus, rail, subway or other public transportation instead of driving 39% 38% 7% 30% 9% 9% 12% 17% I The National Citizen SurveyTM District es -at ,_ a s J .: 9Y, o; a - nc - : District District District District District District District yes) - 1 2 3 4 5 6 7 Overall _ Recycle at home 64% 77% 58% 66% 67% 78% 64% 68% District Percent rating positively (e.g., always /sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall NOT under housing cost stress 45% 40% 72% 520/0 69% 72% 62% 62% NOT observe a code viocabon _— 35% 30% 34% 2101 31% 26% 32% 29% District Percent rating positively (e.g., always /sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Purchase goods or services from a business located in Yakima 79°1 81% 94°la 90% 95% 98% 96% 92% Economy will have positive impact on income 36% 29% 30% 27% 24% 24% 29% 28% Work in Yakima 67% 780/6 65% 56% 59% 58% 58% 61% _ District Percent rating positively (e.g., always /sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Used Yakima recreation centers or their services 61% 700% 59% 63% 58% 53% 61% 60% Visited a neighborhood park or City park 87% 91% 87016 79% 78% 72 0I0 8810 82% Eat at least 5 portions of fruits and vegetables a day 86% 84% 76% 83% 85% 88% 880/0 85% Participate in moderate or vigorous physical activity 76% 75% 75% 79% 79% 821° 86'?s 80% P orte- be - per _d' e c� ` hey 39% 49% 54% 40% 55% 59% 5911, 52% . District Percent rating positively (e.g., always /sometimes, more than once a month, District District District District District District District yes) 1 2 3 4 5 6 7 Overall Used Yakima public libraries or their services 52% 58% 351° 56% 41% 59% 55% 51% Attended a City - sponsored event 45% 68% 411° 45°1 45% 37% 35% 43% The National G-dzen Su;vey;, Percent rating positively (e.g., always /sometimes, more than once a month, yes) Contacted Yakima elected officials (in- person, phone, email or web) to express your opinion Ic Mtee.eo yo�. xme to some roo /act iak.ma - - - -- - -- Participated in a club Talked to or visited with your immediate neighbors Done a favor for a neighbor Attended a local public meeting Watched (online or on television) a local public meeting Read or watch local news (via television, paper, computer, etc.) Vote in local elections Percent rating positively (e.g., essential/very important) Overall feeling of safety in Yakima Overall ease of getting to the places you usually have to visit _ Quality of overall natural environment in Yakima Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Yakima Overall opportunities for education and enrichment Overall economic health of Yakima - Sense of community Please indicate how important, if at all, it is for the City to invest in each of the following issues in the next 12 months: (Percent rating as "essential' or "very important"). Cote and sign enforcement Job creation /economic development Road improvements Duct 1 70% _ 64% 76% 69% 70% 74% 76% 82% District District District District District District 2 3 4 District District District District District District District 69% 1 2 3 4 5 6 7 Overall 10% 29% 18% 21% 14% 16% 10% 16% 37% 50% 39% 50% 40% 52% 39% 44% 26% 17% 24% 32% 35% 39% 29% 31 % 69% 92% 88% 89% 85% 93% 95% 88% 72% 86% 73% 84% 83% 83% 85% 81% 14% 20% 11% 18% 17% 20% 6% 15% 30% 47% 30% 34% 33% 40% 30% 34% 93% , 99% 88% 85% 90% 97% 79% 89% 60% 67% 76% 77% 90% 96% 81% 81% Duct 1 70% _ 64% 76% 69% 70% 74% 76% 82% District District District District District District 2 3 4 5 6 93% 91% 88% 89% 94% 69% 59% 62% 67% 70% 73% 71% 74% 76% 74% 76% 67% 76% 72% 72% 88% 82% 83% 69% 80% 90% 81% 83% 87% 82% 87% 87% 86% 92% 93% 84% 76% 67% 76% 84% District District 73% 7 Overall 95% 90% 65% 65% 77% 74 %tz 76% 73% 79 % 78% 81% 82% 93% 89% 76% 78% District District District District District District District 1 2 3 4 5 6 7 Overall 62% 67% 47% 60% 55% 62% 59% 58% 83% 94% 86% 95% ;. 92% 93% 1 82% 89% 64% 73% 77% 71% 81% 81% 84% 77% Is I National Q €tizen Su eyTM1 Please indicate how important, if at all, it is for the City to invest in each of the District following issues in the next 12 months: (Percent rating as "essential" or "very District District District District District District Distri important"). 1 2 3 4 5 6 7 Overall Parks and recreation improvements 74% 68% 62% 78% 73% 69% 69% 70% Community events /activities 65% 68% 58% 53% 59% 53% 50% 56% Public safety /police services 78 % 96% 88% 88% 93% 99% 97% 93% IN