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10/27/2015 02 2015 Citizen Survey Results
ITEM TITLE: SUBMITTED BY: SUMMARY EXPLANATION: See attached. 101111100;1111,11, BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT 2015 Citizen survey results Tony O'Rourke, City Manager Resolution: Ordinance: Other (Specify): Contract: Contract Term: Start Date: End Date: Item Budgeted: Amount: Funding Source/Fiscal Impact: Strategic Priority: Insurance Required? No Mail to: Phone: APPROVED FOR SUBMITTAL: RECOMMENDATION: Item No. 2. For Meeting of: October 27, 2015 City Manager ATTACHMENTS: Description Upload Date Type D Citizen Survey Memo from CM 10/1412015 Omer Memo D 2015 web resullts 10/.1412015 Omer Memo D 2012-2015 resullts 10/.1412015 Omer Memo MEMORANDUM To: Honorable Mayor and Members of the Yakima City Council From: Tony O'Rourke, City Manager Date: September 16, 2015 RE: 2015 Citizen Survey highlights The National Research Center (NRC) recently conducted Yakima's third annual Citizen Survey. The NRC randomly selected 3,000 households in the City of Yakima and mailed surveys to them in order to receive feedback on what residents like and dislike about Yakima, as well as to identify areas that need improvement. About 4% of the 3,000 surveys mailed were returned because the housing unit was vacant or the postal service was unable to deliver the survey as addressed. Last year 5% were returned. The overall response rate was 26%, the same as 2014. District Council response rates varied from 40% for District 6 to 15% for Districts 1 and 2. As in past surveys, the final results are weighted to reflect the demographic profile of the residents of the community. This is an important method to adjust for potential non -response bias. In addition to the scientific, mail -in survey, the NRC is also conducting a non-scientific online version of the survey so more residents can provide feedback related to City services and functions. The results from the online survey will be available in the next couple of weeks. Following are some of the highlights of the 2015 Citizen Survey. Assessment method o Multi -contact survey o Representative sample of 2,868 households o 4% margin of error o 735 surveys were returned; 26% response rate ■ 743 surveys returned; 26% response rate in 2014 ■ 762 surveys returned; 27% response rate in 2013 ■ 837 surveys returned; 29% response rate in 2012 • Overall 2015 ratings trended more positive than 2014 in the following areas: o Overall feeling of safety o Customer service o Police services o Fire services o Desire to remain in Yakima o Crime prevention • Areas that reflected a lower rating over 2014 included: o Overall built environment o Community openness and acceptance o Housing options o Overall direction o Treating all residents fairly o Street repair • Survey respondents identified public safety and the economy as the top priorities for the Yakima community in the coming year. • Community quality overall (excellent/good) o Overall image o Yakima as a place to live o Overall appearance • Public Safety (excellent/good) o Overall feeling of safety o Feel safe in neighborhood during the day o Feel safe in downtown during the day o Been the victim of a crime o Crime prevention • Built environment (excellent/good) o Overall built environment o Overall natural environment o New development o Land use, planning, zoning • Economic Development (excellent/good) o Overall economic health o Vibrant downtown o Shopping opportunities o Employment opportunities • Governance (excellent/good) o Overall direction that Yakima is taking o Quality of City services o Value of services for taxes paid o Customer service • Individual services (excellent/good) o Fire o Garbage collection o Ambulance/EMS 2012 2013 2014 2015 19% 21% 20% 19% 49% 50% 52% 55% 29% 28% 30% 28% 2012 2013 2014 2015 N/A 23% 29% 31% 77% 74% 76% 78% 62% 60% 60% 63% 26% 29% 25% 27% 22% 22% 28% 32% 2012 2013 2014 2015 N/A 36% 39% 34% 49% 56% 54% 50% 39% 33% 38% 35% 28% 27% 28% 22% 2012 2013 2014 2015 N/A 24% 26% 25% N/A 21% 22% 20% 39% 37% 32% 33% 15% 19% 27% 27% 2012 2013 2014 2015 28% 31% 38% 30% 45% 47% 46% 46% 27% 26% 32% 27% N/A 49% 43% 53% 2012 2013 2014 2015 84% 83% 82% 87% 79% 81% 81% 80% 83% 79% 79% 85% o Sewer service o Bus service o Drinking water o Police o Public information o Street repair o Parks o Storm drainage o Recreation programs o Animal control o Code enforcement o Crime prevention o Street lighting 2012 2013 2014 2015 71% 62% 64% 54% 48% 22% 56% 46% 43% 28% 15% 22% 41% 63% 68% 61% 61% 58% 54% 47% 46% 19% 46% 54% 41% 40% 45% 26% 31% 15% 16% 22% 28% 40% 47% 59% 53% 57% 37% 69% 56% 62% 60% 46% 31% 54% 47% 45% 32% 16% 32% 45% Special topics 1. How important (essential/very important) is it that the City invest in each of the following: 2013 2014 2015 a. Public safety 90% 91% 93% b. Economic development 90% 91% 89% c. Infrastructure improvements d. Parks and recreation improvements N/A 67% 70% e. Code and sign enforcement N/A 60% 58% f. Community events/activities 56% 60% 56% 75% 77% 77% Council Districts — the margin of error for the survey is plus or minus 4%, however, for each of the seven (7) Council districts the margin of error rises to approximately plus or minus 15% due to smaller sample sizes. • District 2 tended to give the lowest ratings for the overall quality of life and Yakima as a place to live, while District 5 gave the highest rating. • Residents in District 1 and 5 gave the highest ratings for overall feeling of safety, while District 2 was the lowest. • Respondents in District 5, 6, and 7 felt most positively about police services and fire services, while respondents in District 2 felt least positive. • Residents in District 4 and 5 gave the most positive ratings while residents in District 1 gave the least positive ratings on the overall customer service provided by the City of Yakima. • Residents in District 1 and 2 gave the highest ratings for a vibrant downtown, while residents in District 6 and 7 gave the lowest ratings. =11111111111111111 111111111111111111111111111111111111111 11111111111111111 1 III 11111i.11111111111111111 111111111111111 111111111111111111111111111111111111 ID 20 1.5 I I 011111111.11,u11,:111111111,11 flh1 111111111111111111111111111 1111111111111111111 111111111111 ri E? n ita; Ilk n 1111,111,11,11,11,11,11,11j1111111111111111111111111111111111111111,1,11111,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,111,1,„„,, I!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 Ijmmmmmmmm mmmummImmImmImmmmIll II S el 11'""Vey NRC s u M11111111111111111111111111111111111111111111111111.iiiiiiiiiiii,,,,„:,,i„, 1: Winne [teen eh Center n Leaders al the Core of Better Co 2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863 777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780 C:(Drun DI 1 s (1:1) 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 III (1) 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 1111 III The National Citizen Survey"' © 2001-2015 National Research Center, Inc. The NCSTM is presented by NRC in collaboration with ICMA. NRC is a proud member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices. A 11 11111 11 11111 his p As part of its participation in The National Citizen SurveyTM, the City of Yakima conducted a mailed survey of 3,000 residents. Surveys were mailed to randomly selected households in July and data were collected through August 14, 2015. After the official data collection period was over and the data were reported (see the report, The National Citizen Survey: Community Livability Report, Yakima, WA, 2015), the City made available a web -based survey to its residents through a link on the City's website. Visitors to the site were able to complete the survey during September and 449 surveys were received. This report contains the results of this administration of the web -based survey and have not been weighted to current population estimates of Yakima. 1 Responses The following pages contain a complete set of responses to each question on the survey, excluding the "don't know" responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with "N="). Please rate each of the following aspects of quality of life in Yakima: Yakima as a place to live 10% 30% Excellent Your neighborhood as a place to live Yakima as a place to raise children Yakima as a place to work N =44 9% 7% Yakima as a place to visit Yakima as a place to retire The overall quality of life in Yakima 12% 14% 8% N=131 N=37 N=33 N=53 N=57 N=35 Good 43% _ N=191 42% 36% 34% Fair N=186 N=153 30% 34% 42% N=149 N=134 34% 21% 33% 40% N=150 Poor Total 14% _ N=61 100% _ N=446 N =93 N=139 N=143 N=189 31% 27% 36% N=176 N=137 7% 23% 19% N=33 N =98 N =83 100% 100% 100% N=443 N =427 N =441 N=114 N=162 27% N=119 25% N=102 13% N=60 100% N=443 100% N=416 100% N=446 Please rate each of the following characteristics as they relate to Yakima as a whole: Overall feeling of safety in Yakima Excellent Good 4% _ N=16 32% _ N=139 Fair 34% _ N=144 Poor 30% _ N=129 Total 100% _ N=428 Overall ease of getting to the places you usually have to visit 23% N=97 52% N=220 20% N=85 5% N=21 100% N=423 Quality of overall natural environment in Yakima Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) 14% I N=60 44% N=188 3% N=11 - 23% N=100 31% N=133 50% N=213 11% N=47 24% N=103 100% N=428 100% N=427 Health and wellness opportunities in Yakima Overall opportunities for education and enrichment Overall economic health of Yakima Sense of community Overall image or reputation of Yakima 10% I N=43 36% I N=153 36% I N=151 18% N=76 100% I N=423 7% I N=28 41% I N=173 35% I N=149 17% N=73 100% I N=423 2% N=9 23% I N=99 45% I N=192 29% N=124 100% I N=424 4% N=18 24% I N=103 39% I N=166 32% N=136 100% I N=423 1% N=4 11% I N=46 35% I N=149 53% N=227 100% I N=426 Please indicate how likely or unlikely you are to do each of the following: Ve Recommend living in Yakima to someone who asks 19% likely Somewhat likely N=79 _ 35% _ N=149 Somewhat unlikely 19% N=79 Very unlikely 27% _ N=114 Total 100% _ N=421 Remain in Yakima for the next five years 47% N=191 _ 25% I N=103 _ 16% N=66 12% N=50 100% N=410 2 Please rate how safe or unsafe you feel: In your neighborhood during the day Very safe 48% _ N=204 Somewhat safe 31% _ N=130 Neither safe nor unsafe 10% N=43 Somewhat unsafe Very unsafe 8% N=32 4% _ N=15 Total 100% _ N=424 In Yakima's downtown/commercial area during the day 31% N=131 34% _ N=142 12% N=50 17% N=71 7% - N=28 100% _ N=422 Please rate each of the following characteristics as they relate to Yakima as a whole: Traffic flow on major streets Ease of public parking Ease of travel by car in Yakima Ease of travel by public transportation in Yakima Ease of travel by bicycle in Yakima Ease of walking in Yakima Availability of paths and walking trails Cleanliness of Yakima Overall appearance of Yakima Public places where people want to spend time Variety of housing options Availability of affordable quality housing Fitness opportunities (including exercise classes and paths or trails, etc.) Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care Excellent 9% - N=36 15% N=62 21% N=89 6% I N=13 3% N=9 8% N=32 11% N=44 3% N=11 1% _ N=5 3% - N=11 5% N=20 6% N=22 15% N=63 16% N=64 13% N=52 11% N=43 13% N=51 8% N=22 Good 46% - N=194 37% N=150 49% N=202 30% I N=62 17% I N=45 31% I N=119 34% N=137 27% N=113 24% _ N=100 27% N=112 21% N=78 21% I N=75 46% I N=190 44% N=178 45% N=187 38% N=152 35% ' N=135 27% N=78 Fair Poor Total 33% - N=137 - 12% - N=51 - 100% - N=418 27% I N=108 21% N=87 100% N=407 25% I N=105 4% N=18 100% N=414 34% N=72 30% N=62 100% N=209 33% N=87 46% N=120 100% N=261 41% N=158 20% N=78 100% N=387 37% N=148 18% N=72 100% N=401 41% N=169 30% N=124 100% N=417 45% _ N=186 _ 30% _ N=126 _ 100% _ N=417 41% _ N=169 _ 29% _ N=118 _ 100% _ N=410 44% N=163 29% N=106 100% N=367 38% I N=134 35% N=126 100% N=357 33% I N=136 5% N=21 100% N=410 27% N=109 14% N=58 100% N=409 28% N=118 14% N=59 100% N=416 35% N=140 16% N=65 100% N=400 39% ' N=149 13% ' N=52 100% ' N=387 38% N=111 28% N=82 100% N=293 Please rate each of the following characteristics as they relate to Yakima as a whole: Availability of affordable quality child care/preschool Excellent Good 8% _ N=16 _ 35% _ N=71 Fair 31% _ N=62 Poor 27% _ N=54 Total 100% _ N=203 K-12 education Adult educational opportunities 8% N=24 _ 40% N=126 7% N=23 - 37% N=124 33% N=103 40% N=133 20% N=63 15% N=51 100% N=316 100% N=331 Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities Employment opportunities Shopping opportunities Cost of living in Yakima Overall quality of business and service establishments in Yakima Vibrant downtown/commercial area 13% I N=50 27% I N=83 2% N=7 6% N=22 13% N=53 36% 52% 19% 31% 41% N=140 N=162 N=71 N=124 N=164 34% 17% 51% 39% 33% N=132 N=52 N=186 N=156 N=133 17% N=65 5% N=14 28% N=102 24% N=94 12% N=48 100% I N=387 100% I N=311 100% I N=366 100% I N=396 100% N=398 5% 2% N=19 45% N=181 38% _ N=150 13% _ N=50 N=9 19% _ N=75 41% - N=163 38% - N=150 100% _ N=400 100% - N=397 3 Please rate each of the following characteristics as they relate to Yakima as a whole: Overall quality of new development in Yakima Excellent Good 7% _ N=25 30% _ N=115 Fair 39% _ N=149 Poor 24% _ N=92 Total 100% _ N=381 Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Neighborliness of residents in Yakima 10% N=41 25% N=89 14% I N=50 6% I N=23 10% I N=38 38% N=148 36% N=142 16% N=61 100% N=392 53% N=185 19% N=68 3% N=10 100% N=352 42% I N=148 30% I N=107 14% N=51 100% I N=356 21% I N=79 35% I N=133 38% N=147 100% I N=382 30% I N=118 38% I N=147 22% N=86 100% I N=389 Table 7: Ouecti,--on 7 Please indicate whether or not you have done each of the following in the last 12 months. Observed a code violation or other hazard in Yakima No Household member was a victim of a crime in Yakima Reported a crime to the police in Yakima 16% 73% 61% N =62 Yes 84% _ N=337 Total 100% _ N=399 N=293 N=245 27% N=108 39% N=156 100% N=401 100% N=401 Stocked supplies in preparation for an emergency 62% N=247 38% N=152 100% N=399 Contacted the City of Yakima (in-person, phone, email or web) for help or information Contacted Yakima elected officials (in-person, phone, email or web) to express your opinion 52% N=209 68% N=273 48% N=190 32% N=127 100% N=399 100% N=400 i able In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Yakima? Used Yakima recreation centers or their services 2 times a week or more 9% N=35 2-4 times a month 15% _ N=58 Once a month or less 37% _ N=145 Not at all 39% - N=155 Total 100% - N=393 Visited a neighborhood park or City park Used Yakima public libraries or their services Attended a City -sponsored event 13% 6% 2% N=52 N=23 N=7 N=120 N =74 N=52 40% N=159 26% N=104 46% N=180 16% N=62 49% N=194 39% N=152 100% N=393 100% N=395 100% N=391 Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Yakima 3% 11% 12% 15% N=12 N =43 N =47 N=59 3% 17% 18% 22% N=12 N =68 N =72 N =87 7% 19% 21% 24% N=28 N=75 N =84 N =95 87% N=341 53% N=208 48% N=188 39% N=153 100% I N=393 100% I N=394 100% I N=391 100% I N=394 Participated in a club 9% N=37 21% _ N=84 19% _ N=74 50% N=198 100% ' N=393 Talked to or visited with your immediate neighbors Done a favor for a neighbor 45% N=177 29% N=115 17% _ N=68 23% N=89 31% N=120 35% _ N=137 8% _ N=30 12% I N=47 100% _ N=390 100% _ N=393 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? Attended a local public meeting 2 times a week or more 2% _ N=7 2-4 times a month 6% _ N=21 Once a month or less 22% _ N=84 Not at all 70% _ N=263 Total 100% _ N=375 Watched (online or on television) a local public meeting 4% N=14 12% N=45 30% N=117 55% N=215 100% N=391 4 Please rate the quality of each of the following services in Yakima: Excellent Good Fair Police services I 15% I N=53 49% N=175 27% N=96 Poor 9% _ N=33 Total 100% - N=357 Fire services 35% - N=114 54% - N=173 10% - N=33 1% N=3 I 100% - N=323 Ambulance or emergency medical services 30% N=92 53% N=164 14% N=44 _ 2% N=7 100% N=307 Crime prevention 3% N=9 26% N=89 36% N=124 35% N=120 I 100% N=342 Fire prevention and education 13% I N=36 53% I N=152 28% I N=81 6% N=16 I 100% I N=285 Traffic enforcement 5% I N=16 41% I N=139 31% I N=104 1 24% N=81 I 100% I N=340 Street repair 6% N=22 30% I N=111 32% I N=122 32% N=121 I 100% I N=376 Street cleaning 8% N=31 42% I N=158 30% I N=113 19% N=70 I 100% I N=372 Street lighting Snow removal 6% N=21 _ 48% N=180 _ 35% N=134 11% N=43 _ 100% N=378 6% _ N=19 _ 47% _ N=155 _ 30% _ N=98 17% _ N=56 _ 100% _ N=328 Sidewalk maintenance 2% - N=8 25% - N=89 37% - N=132 36% - N=131 100% - N=360 Traffic signal timing 4% N=16 30% N=110 35% N=130. 30% N=111 100% N=367 Bus or transit services 7% N=13 34% N=59 37% N=65 22% N=39 100% N=176 Garbage collection Recycling 31% N=114 51% N=185 17% N=61 1% N=5 I 100% N=365 10% N=31 22% ' N=70 23% ' N=71 45% ' N=143 I 100% ' N=315 Yard waste pick-up 27% N=78 45% I N=128 21% I N=60 7% N=20 I 100% I N=286 Storm drainage 8% N=25 41% ' N=131 38% ' N=123 13% ' N=43 I 100% ' N=322 Drinking water 25% N=92 46% I N=168 22% I N=82 6% N=23 100% I N=365 Sewer services Utility billing City parks 24% N=84 _ 49% N=172 _ 25% N=89 3% N=9 I 100% N=354 16% _ N=58 - 44% _ N=159 - 30% _ N=109 9% _ N=33 - 100% _ N=359 18% _ N=66 48% _ N=174 26% _ N=92 8% N=28 100% - N=360 Recreation programs or classes 11% N=29 40% N=105 37% N=98 12% N=31 100% N=263 Recreation centers or facilities 9% N=26 41% N=114 36% N=98 - 13% N=37 I 100% N=275 Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) 5% N=15 20% N=57 36% N=106 - 39% N=113 I 100% N=291 2% N=8 12% I N=41 38% I N=132 47% N=162 100% N=343 Animal control 5% N=16 28% I N=88 42% I N=134 26% N=82 I 100% I N=320 Economic development 4% N=12 22% N=74 41% N=140 34% N=115 100% N=341 Health services 9% N=32 _ 39% N=133 _ 40% N=135 12% N=39 _ 100% N=339 Public library services Public information services 26% N=75 _ 46% N=132 _ 26% N=75 2% N=7 100% N=289 9% _ N=28 - 42% _ N=130 - 37% _ N=114 13% _ N=39 - 100% _ N=311 Cable television 9% N=24 30% - N=85 40% - N=111 21% - N=60 100% - N=280 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 4% N=9 25% N=56 44% N=97 _ 26% N=58 100% N=220 Preservation of natural areas such as open space, farmlands and greenbelts 5% N=16 34% N=111 40% N=130 21% N=68 100% N=325 Yakima open space City -sponsored special events 5% N=17 28% N=88 46% N=145. 21% N=66 ' 100% N=316 11% N=36 38% N=122 37% N=117 14% N=45 I 100% N=320 5 Please rate the quality of each of the following services in Yakima: Overall customer service by Yakima employees (police, receptionists, planners, etc.) Overall, how would you rate the quality of the services provided by each of the following? The City of Yakima The Federal Government Excellent 4% ' N=15 4% N=15 Good 39% _ N=142 33% - N=112 Fair 37% _ N=134 Poor 19% _ N=70 Total 100% _ N=361 41% - N=141 21% - N=73 100% - N=341 The State Government 5% N=16 37% N=127 42% N=144 17% N=58 100% N=345 Yakima County Government 3% N=10 36% N=121 40% N=134 22% N=73 100% N=338 12 Please rate the following categories of Yakima government performance: The value of services for the taxes paid to Yakima Excellent 4% _ N=12 Good Fair 31% N=104 43% _ N=145 Poor 23% _ N=79 Total 100% _ N=340 The overall direction that Yakima is taking The job Yakima government does at welcoming citizen involvement Overall confidence in Yakima government Generally acting in the best interest of the community Being honest Treating all residents fairly 8% N=29 4% N=12 1% N=4 22% 20% 13% 1% I N=5 2% I N=8 3% N=10 18% 22% 19% N=79 N =66 N =48 N =63 N =73 N =65 28% 32% 31% 27% 25% 23% N =99 N=106 N=110 N =96 N =83 N =80 41% N=146 45% N=152 55% N=195 100% N=353 100% N=336 100% N=357 54% N=190 51% N=174 55% N=189 100% N=354 100% N=338 100% N=344 Please rate how important, if at all, you think it is for the Yakima community to focus on each of the following in the coming two years: Overall feeling of safety in Yakima Essential 64% _ N=231 Very important 29% _ N=106 Somewhat important 6% N=21 Not at all important 1% _ N=3 Total 100% _ N=361 Overall ease of getting to the places you usually have to visit 21% - N=74 43% - N=156 30% N=109 6% N=20 100% - N=359 Quality of overall natural environment in Yakima 34% N=122 41% N=147 23% N=83 3% N=10 100% N=362 Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Yakima Overall opportunities for education and enrichment 30% 33% 40% N=107 N=119 N=143 42% 45% 42% N=152 N=164 N=150 26% N=93 19% N=69 3% 2% N=9 N=10 100% N=362 100% N=361 17% N=61 2% N=7 I 100% N=361 Overall economic health of Yakima 58% N=209 37% N=133 6% N=20 0% N=1 1 100% N=363 Sense of community 41% ' N=146 41% N=147 16% N=58 3% N=9 100% ' N=360 Please indicate how important, if at all, it is for the City to invest in each of the following issues in the next 12 months: Code and sign enforcement Essential 22% _ N=78 Very important 37% _ N=130 Somewhat important 34% _ N=120 Not at all important Total 7% N=25 100% _ N=353 Job creation/economic development 52% N=181 36% N=127 11% N=39 1% N=2 100% N=349 6 Please indicate how important, if at all, it is for the City to invest in each of the following issues in the next 12 months: Road improvements Essential 32% N=113 Very important 42% _ N=148 Somewhat important 25% Not at all important N=87 1% N=5 Total 100% _ N=353 Parks and recreation improvements 27% N=96 44% N=155 25% I N=88 3% N=12 100% N=351 Community events/activities Public safety/police services 21% I N=75 64% N=227 40% I N=142 27% N=96 33% N=117 6% 8% N=29 1% N=21 I 100% I N=355 N=2 I 100% I N=354 How often, if at all, do you do each of the following, considering all of the times you could? Recycle at home Never Rarely 11% _ N=39 8% _ N=27 Sometimes 19% _ N=67 Usually Always 19% _ N=69 43% _ N=152 Total 100% _ N=354 Purchase goods or services from a business located in Yakima Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.) Vote in local elections 0% 4% 2% N=1 N=13 N =8 N=6 N=12 2% 3% 3% N=12 11% N=38 12% N=42 14% N=48 38% N=134 33% N=116 58% N=206 31% N=108 32% N=113 25% I N=88 17% N=60 22% N=77 100% N=355 100% N=353 100% N=356 6% N=22 2% N=7 10% I N=37 4% N=13 32% N=113 50% N=178 21% N=73 70% N=249 100% N=356 100% N=354 Would you say that in general your health is: Excellent Percent 24% Number N =84 Very good Good 44% N=156 24% N =86 Fair 7% N=26 Poor 1% N =4 Total 100% N=356 aole What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Percent Number Very positive 7% N=24 Somewhat positive Neutral 24% N =85 47% N=167 Somewhat negative Very negative 20% N=73 2% N=8 Total 100% N=357 7 What is your employment status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total Percent Number 60% N =213 10% N=34 N=10 1% N=4 26% N =93 100% N=354 3% Do you work inside the boundaries of Yakima? Yes, outside the home Yes, from home Percent 55% 9% Number N=196 N=32 No 36% N=126 Total 100% N=354 How many years have you lived in Yakima? Less than 2 years Percent 6% Number N=23 2 to 5 years 8% N=27 6 to 10 years 11 to 20 years More than 20 years Total 10% 13% 63% 100% N=36 N =46 N=226 N=358 Which best describes the building you live in? One family house detached from any other houses Building with two or more homes (duplex, townhome, apartment or condominium) Mobile home Percent Number 84% N=300 11% N=41 4% N=16 Other 0% N=0 Total 100% N=357 Is this house, apartment or mobile home... Rented Percent 17% Number N=59 Owned 83% N=293 Total 100% N=352 8 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Percent Number Less than $300 per month 9% N=31 $300 to $599 per month 13% N=44 $600 to $999 per month 26% N=88 $1,000 to $1,499 per month 28% N=97 $1,500 to $2,499 per month 18% N=60 $2,500 or more per month 6% N=22 Total 100% N=342 Do any children 17 or under live in your household? No Percent 68% Number N=241 Yes 32% N=112 Total 100% N=353 Are you or any other members of your household aged 65 or older? No Percent Number 68% N=243 Yes 32% N=112 Total 100% N=355 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total Percent Number 10% N=33 24% N=83 34% N=115 18% N=61 14% N=49 100% N=341 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes, I consider myself to be Spanish, Hispanic or Latino Total Percent Number 91% N=319 9% N=32 100% N=351 9 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American Percent Number 2% N=6 2% N=6 1% N=4 White 93% N=319 Other 6% N=22 Table 2q: neeetion D15 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Percent 3% 13% 19% 18% 24% 18% 5% Number N=11 N =46 N=66 N=65 N =86 N=63 N=16 Total 100% N=353 What is your sex? Percent Number Female 55% N=190 Male 45% N=156 Total 100% N=346 Do you consider a cell phone or landline your primary telephone number? Cell Number N=215 Land line 17% N=61 Both 22% N=80 Total 100% N=356 10 The following pages contain a complete set of responses to each question on the survey, including the "don't know" responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with "N="). Please rate each of the following aspects of quality of life in Yakima: Excellent Yakima as a place to live 10% N =44 Good 43% _ N=191 Fair 34% _ N=150 Poor Don't know 14% _ N=61 0% _ N=1 Total 100% _ N=447 Your neighborhood as a place to live Yakima as a place to raise children Yakima as a place to work Yakima as a place to visit Yakima as a place to retire The overall quality of life in Yakima 29% 8% 7% 12% 13% 8% N=131 N=37 N=33 N=53 N=57 N=35 42% N=186 34% N=153 33% N=149 30% N=134 32% N=143 42% N=189 21% I N=93 31% N=139 39% I N=176 31% I N=137 26% N=114 36% N=162 N=33 I 1% N=98 I 5% N=83 I 2% N=119 I 1% N=3 N=22 N =8 N=6 100% I N=446 100% N=449 100% I N=449 100% I N=449 N=102 _ 7% N=30 _ 100% I N=446 N=60 _ 0% ' N=2 _ 100% I N=448 Please rate each of the following characteristics as they relate to Yakima as a whole: Overall feeling of safety in Yakima Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Yakima Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Yakima Overall opportunities for education and enrichment Overall economic health of Yakima Sense of community Overall image or reputation of Yakima Excellent Good 4% N=16 32% N=139 Fair 34% _ N=144 23% I N=97 52% I N=220 14% N=60 44% N=188 3% 10% 7% 2% 4% 1% 0% I N=85 1% I N=133 N=11 23% N=100 50% N=213 N=43 36% N=153 35% N=151 N=28 40% N=173 35% N=149 N=9 _ 23% N=99 45% N=192 N=18 - 24% N=103 39% N=166 N=4 - 11% N=46 35% N=149 Poor 30% _ N=129 5% 11% N=21 N =47 Don't know 0%-N=1 Total 100% _ N=429 24% 18% 17% 29% 32% 53% N=103 N =76 N =73 N=124 N=136 N=227 0% I N=O 0% N=1 N=1 N=5 N=6 N =4 N=3 N=3 100% N=423 100% N=429 100% N=428 100% N =428 100% N =429 100% N =428 100% N =426 100% N=429 Please indicate how likely or unlikely you are to do each of the following: Recommend living in Yakima to someone who asks Remain in Yakima for the next five years Very likely 19% _ N=79 45% I N=191 Somewhat likely 35% _ N=149 25% N=103 Somewhat unlikely 19% I N=79 16% N=66 Very unlikely 27% _ N=114 12% N=50 Don't know 0% _ N=2 2% N=10 Total 100% _ N =423 100% N =420 11 Please rate how safe or unsafe you feel: In your neighborhood during the day In Yakima's downtown/commercial area during the day Very safe 48% _ N=204 Somewhat safe 31% _ N=130 Neither safe nor unsafe 10% N=43 Somewhat unsafe 8% N=32 Don't Very unsafe know Total 4% _ N=15 _ 0% _ N=1 _ 100% _ N=425 31% N=131 34% N=142 12% N=50 17% N=71 7% N=28 0% N=1 100% N=423 Please rate each of the following characteristics as they relate to Yakima as a whole: Traffic flow on major streets Excellent Good 9% _ N=36 46% _ N=194 Fair 33% _ N=137 Poor Don't know Total 12% _ N=51 0% _ N=0 100% _ N=418 Ease of public parking Ease of travel by car in Yakima Ease of travel by public transportation in Yakima Ease of travel by bicycle in Yakima 15% - N=62 21% N=89 _ 49% N=202 36% - N=150 26% _ N=108 21% _ N=87 1% N=5 100% - N=412 25% N=105 N=18 0% N=1 100% N=415 3% N=13 - 15% N=62 17% N=72 15% N=62 50% N=207 I 100% N=416 2% I N=9 11% I N=45 21% N=87 29% I N=120 37% N=156 1 100% 1 N=417 Ease of walking in Yakima 8% I N=32 29% I N=119 38% N=158 19% ' N=78 7% N=28 100% ' N=415 Availability of paths and walking trails 11% I N=44 l 33% I N=137 35% I N=148 17% I N=72 4% N=18 100% I N=419 Cleanliness of Yakima Overall appearance of Yakima Public places where people want to spend time 3% N=11 27% N=113 40% ' N=169 30% ' N=124 0% N=1 100% I N=418 1% N=5 24% N=100 3% N=11 27% N=112 45% N=186 ' 30% N=126 ' 0% N=0 100% N=417 40% _ N=169 _ 28% _ N=118 2% _ N=9 100% _ N=419 Variety of housing options 5% _ N=20 19% _ N=78 39% _ N=163 25% _ N=106 12% - N=51 100% - N=418 Availability of affordable quality housing 5% N=22 _ 18% N=75 32% N=134 30% N=126 _ 15% N=61 100% N=418 Fitness opportunities (including exercise classes and paths or trails, etc.) 15% N=63 _ 45% N=190 33% N=136 N=21 _ 2% N=8 100% N=418 Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services 15% N=64 43% N=178 26% N=109 ' 14% N=58 _ 2% N=8 ' 100% N=417 12% N=52 45% N=187 28% N=118 14% N=59 1% N=3 100% N=419 10% N=43 36% N=152 34% N=140 16% N=65 4% N=17 I 100% N=417 12% N=51 32% N=135 36% N=149 12% N=52 7% N=31 100% N=418 Availability of affordable quality mental health care 5% N=22 19% N=78 26% N=111 20% N=82 30% N=127 100% N=420 Please rate each of the following characteristics as they relate to Yakima as a whole: Availability of affordable quality child care/preschool Excellent Good 4% - N=16 18% - N=71 Fair 15% _ N=62 Poor 13% _ N=54 Don't know Total 49% _ N=198 _ 100% _ N=401 K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities 6% N=24 6% N=23 12% N=50 32% N=126 31% N=124 35% N=140 26% N=103 33% N=133 33% N=132 16% N=63 13% N=51 16% N=65 20% N=81 17% N=70 3% N=14 100% N=397 100% N =401 100% N =401 21% I N=83 40% I N=162 13% N=52 3% N=14 23% N=92 100% N=403 12 Please rate each of the following characteristics as they relate to Yakima as a whole: Employment opportunities Shopping opportunities Cost of living in Yakima Overall quality of business and service establishments in Yakima Vibrant downtown/commercial area Overall quality of new development in Yakima Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Neighborliness of residents in Yakima Excellent Good 2% _ N=7 18% _ N=71 6% N=22 31% N=124 13% N=53 N=19 2% N=9 6% N=25 5% 10% 22% 12% N=41 N =89 N=50 41% N=164 45% N=181 19% I N=75 29% ' N=115 37% N=148 46% N=185 37% N=148 Fair 47% _ N=186 Poor 26% _ N=102 39% N=156 24% N=94 33% 37% 41% 37% 35% 17% 27% N=133 N=150 N=163 N=149 N=142 N=68 N=107 12% 12% 37% 23% N =48 N=50 N=150 N =92 N=61 N=10 N=51 Don't know Total N=34 100% _ N=400 N=3 I 100% N=399 N=1 100% N=399 N=2 100% N=402 N =4 100% N =401 N=18 100% N=399 N=10 _ 100% N=402 N=50 - 100% N=402 N=45 _ 100% 1 N=401 6% _ N=23 20% 9% N=79 33% _ N=133 37% _ N=147 5% N=38 29% N=118 37% N=147 21% _ N=86 3% N=18 100% _ N=400 N=13 100% - N=402 Please indicate whether or not you have done each of the following in the last 12 months. Observed a code violation or other hazard in Yakima Household member was a victim of a crime in Yakima Reported a crime to the police in Yakima Stocked supplies in preparation for an emergency Contacted the City of Yakima (in-person, phone, email or web) for help or information Contacted Yakima elected officials (in-person, phone, email or web) to express your opinion No 16% _ N=62 73% N=293 61% N=245 62% N=247 N=209 N=273 52% 68% Yes 84% _ N=337 Total 100% _ N=399 27% N=108 _ 100% N=401 39% N=156 _ 100% N=401 38% N=152 - 100% N=399 48% I N=190 100% N=399 32% I N=127 100% N=400 In the last 12 months, about how many times, if at all, have you or other 2 times a week or household members done each of the following in Yakima? more Used Yakima recreation centers or their services 9% N=35 2-4 times a month 15% _ N=58 Once a month or less 37% _ N=145 Not at all 39% - N=155 Total 100% _ N=393 Visited a neighborhood park or City park 13% N=52 31% _ N=120 40% N=159 16% _ N=62 100% _ N=393 Used Yakima public libraries or their services 6% N=23 19% N=74 26% N=104 _ 49% N=194 100% N=395 Attended a City -sponsored event Used bus, rail, subway or other public transportation instead of driving 2% N=7 13% N=52 46% N=180 39% N=152 100% N=391 3% N=12 3% N=12 7% N=28 87% N=341 100% N=393 Carpooled with other adults or children instead of driving alone 11% N=43 17% N=68 19% N=75 53% I N=208 100% N=394 Walked or biked instead of driving 12% N =47 18% N =72 21% N=84 I 48% I N=188 100% N=391 Volunteered your time to some group/activity in Yakima 15% N=59 22% N=87 24% N=95 39% N=153 100% N=394 Participated in a club Talked to or visited with your immediate neighbors Done a favor for a neighbor 9% 45% 23% N=37 ' 21% N=84 19% N=74 I 50% N=198 ' 100% N=393 N=177 29% N=115 _ 17% N=68 8% N=30 _ 100% ' N=390 N=89 31% - N=120 35% - N=137 12% - N=47 100% - N=393 13 Thinking about local public meetings (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting? Attended a local public meeting Watched (online or on television) a local public meeting 2 times a week or more 2% _ N=7 4% N=14 2-4 times a month 6% _ N=21 12% N=45 Once a month or less 22% _ N=84 30% N=117 Not at all 70% _ N=263 Total 100% _ N=375 55% N=215 100% N=391 Please rate the quality of each of the following services in Yakima: Police services Excellent 14% - N=53 Good 46% _ N=175 Fair 25% - N=96 Poor Don't know Total 9% N=33 6% - N=23 _ 100% - N=380 Fire services 30% N=114 46% N=173 Ambulance or emergency medical services Crime prevention 24% N =92 2% Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance 9% 4% 6% 8% 6% 5% N=9 N=36 N=16 N=22 N=31 N=21 N=19 43% N=164 23% N=89 9% 12% N=44 32% N=124 N=33 1% N=3 14% N=54 _ 100% N=377 2% N=7 19% N=73 _ 100% N=380 31% N=120 - 10% N=40 - 100% N=382 40% 37% 29% 41% 47% N=152 N=139 N=111 N=158 N=180 21% 28% 32% 30% 35% N=81 N=104 N=122 N=113 N=134 4% 21% 32% 18% 11% N=16 N =81 N=121 N =70 N =43 25% N=96 100% I N=381 10% N=37 100% I N=377 2% N=6 100% N=382 2% N=9 I 100% 1 N=381 1% N=3 I 100% 1 N=381 2% - N=8 41% _ N=155 23% - N=89 26% _ N=98 35% _ N=132 Traffic signal timing Bus or transit services Garbage collection Recycling Yard waste pick-up Storm drainage Drinking water 4% 3% 30% N=16 N=13 N=114 29% N=110 15% N=59 48% N=185 34% N=130 17% N=65 16% N=61 15% 34% 29% 10% 1% N=56 14% _ N=54 I 100% _ N=382 N=131 6% - N=22 1 100% I N=382 N=111 _ 3% N=39 - 54% N=5 4% N=11 _ 100% N=378 N=205 - 100% N=381 N=17 - 100% N=382 8% N=31 21% N=78 N=25 N =92 7% 24% 18% 34% 35% 44% N =70 N=128 N=131 N=168 19% 16% 32% 22% N=71 N=60 N=123 N =82 38% N=143 5% N=20 11% N=43 6% N=23 17% N=64 100% I N=379 24% N=92 100% I N=378 15% N=57 100% N=379 4% N=16 I 100% 1 N=381 Sewer services 22% _ N=84 45% _ N=172 23% _ N=89 2% _ N=9 7% N=26 100% _ N=380 Utility billing City parks 15% _ N=58 17% - N=66 42% _ N=159 46% _ N=174 29% _ N=109 24% _ N=92 9% 7% N=33 5% _ N=19 I 100% _ N=378 N=28 5% - N=19 1 100% - N=379 Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.) Animal control Economic development Health services 8% N=29 N=26 7% 28% N=105 30% N=114 26% N=98 26% N=98 8% N=31 _ 30% N=115 _ 100% N=378 10% N=37 - 28% N=105 - 100% N=380 4% N=15 15% N=57 28% N=106 30% N=113 23% N=88 100% I N=379 2% N=8 4% N=16 3% N=12 8% N=32 11% 23% 19% 35% N =41 N =88 N =74 N=133 35% 35% 37% 35% N=132 N=134 N=140 N=135 43% 22% 30% 10% N=162 N =82 N=115 N =39 10% N=38 100% N=381 16% N=61 100% I N=381 10% N=39 100% N=380 11% N=42 I 100% 1 N=381 Public library services Public information services 20% _ N=75 35% _ N=132 20% _ N=75 2% _ N=7 24% _ N=90 100% _ N=379 7% N=28 34% - N=130 30% - N=114 10% - N=39 18% - N=70 1 100% - N=381 14 Please rate the quality of each of the following services in Yakima: Cable television Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 2% N=9 Excellent 6% _ N=24 Preservation of natural areas such as open space, farmlands and greenbelts Yakima open space City -sponsored special events Overall customer service by Yakima employees (police, receptionists, planners, etc.) 4% 4% 10% Good 23% _ N=85 N=16 N=17 N=36 29% 23% 32% N=56 Fair 30% - N=111 N=111 N =88 N=122 34% 38% 31% Poor 16% - N=60 N=97 16% N=58 N=130 N=145 N=117 18% 17% 12% N =68 N =66 N =45 Don't know 25% - N=94 14% 16% 15% N=154 N=55 N =62 N=57 Total 100% _ N=374 100% N=374 100% 100% 100% N=380 N=378 N=377 11% N=42 38% N=144 30% N=113 13% N=50 9% N=33 100% N=382 Overall, how would you rate the quality of the services provided by each of the following? The City of Yakima Excellent Good 4% _ N=15 38% _ N=142 Fair 36% _ N=134 Poor 19% _ N=70 Don't know 4% _ N=16 Total 100% _ N=377 The Federal Government The State Government Yakima County Government 4% N=15 30% N=112 4% N=16 34% N=127 3% I N=10 I 32% I N=121 37% N=141 38% N=144 35% I N=134 19% N=73 15% N=58 19% I N=73 10% N=37 9% N=33 11% N=40 100% N=378 100% N=378 100% N=378 12 Please rate the following categories of Yakima government performance: The value of services for the taxes paid to Yakima Excellent Good 3% N=12 29% _ N=104 Fair 40% _ N=145 Poor 22% _ N=79 Don't know 6% _ N=20 Total 100% _ N=360 The overall direction that Yakima is taking 8% N=29 22% N=79 27% N=99 40% N=146 The job Yakima government does at welcoming citizen involvement 3% N=12 18% N=66 29% N=106 42% N=152 Overall confidence in Yakima government 1% N=4 13% ; N=48 30% N=110 54% N=195 Generally acting in the best interest of the community 1% N=5 17% N=63 26% N=96 52% N=190 Being honest 2% N=8 20% N=73 23% N=83 48% N=174 Treating all residents fairly 3% N=10 18% N=65 22% N=80 52% N=189 N=8 N=27 N=5 N=9 N=24 N=18 100% N=361 100% N=363 100% I N=362 100% I N=363 100% I N=362 100% N=362 !able -4-4: 134344tion 13 Please rate how important, if at all, you think it is for the Yakima community to focus on each of the following in the coming two years: Overall feeling of safety in Yakima Essential 64% _ N=231 Very important 29% _ N=106 Somewhat important 6% N=21 Not at all important 1% _ N=3 Total 100% _ N=361 Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Yakima Overall "built environment" of Yakima (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Yakima Overall opportunities for education and enrichment 21% N=74 34% N=122 43% N=156 41% N=147 30% N=109 23% N=83 6% N=20 3% N=10 100% N=359 100% N=362 30% N=107 - 42% N=152 33% N=119 45% I N=164 40% N=143 42% N=150 N =93 19% N=69 17% N=61 N=10 2% N=9 2% N=7 N=362 100% N=361 100% N=361 15 Please rate how important, if at all, you think it is for the Yakima community to focus on each of the following in the coming two years: Overall economic health of Yakima Sense of community Very Essential important 58% N=209 37% - N=133 41% N=146 41% N=147 Somewhat important 6% N=20 Not at all important Total 0% - N=1 I 100% - N=363 16% N=58 3% N=9 I 100% I N=360 Please indicate how important, if at all, it is for the City to invest in each of the following issues in the next 12 months: Code and sign enforcement Job creation/economic development Road improvements Parks and recreation improvements Community events/activities Public safety/police services Essential 22% _ N=78 52% N=181 32% N=113 27% N=96 21% N=75 64% N=227 Very important 37% _ N=130 36% I N=127 42% I N=148 44% I N=155 40% I N=142 27% I N=96 Somewhat important 34% _ N=120 11% N=39 25% N=87 25% N=88 33% N=117 8% N=29 Not at all important 7% N=25 1% N=2 1% N=5 3% N=12 6% N=21 1% N=2 Total 100% _ N=353 100% N=349 100% I N=353 100% I N=351 100% I N=355 100% I N=354 How often, if at all, do you do each of the following, considering all of the times you could? Recycle at home Purchase goods or services from a business located in Yakima Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.) Vote in local elections Never 11% _ N=39 8% _ N=27 _ 19% _ N=67 _ 19% _ N=69 Rarely Sometimes Usually Always Total 43% _ N=152 _ 100% _ N=354 0% 4% 2% 2% 3% N=1 N=13 N =8 N=6 N=12 3% N=12 11% N=38 12% I N=42 6% I N=22 2% I N=7 14% N=48 38% N=134 33% I N=116 10% I N=37 4% I N=13 58% N=206 31% N=108 32% I N=113 32% I N=113 21% I N=73 25% N=88 17% N=60 22% I N=77 50% I N=178 70% I N=249 100% N=355 100% N=353 100% I N=356 100% I N=356 100% I N=354 Would you say that in general your health is: Excellent Very good Good 44% N=156 24% N =86 Fair 7% N=26 Poor 1% N =4 Total 100% N=356 16 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Percent Number 7% N=24 Somewhat positive Neutral 24% N =85 47% N=167 Somewhat negative Very negative 20% N=73 2% N=8 Total 100% N=357 What is your employment status? Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total Percent Number 60% N=213 10% N=34 3% N=10 1% N=4 26% N=93 100% N=354 Do you work inside the boundaries of Yakima? Yes, outside the home Yes, from home Percent 55% 9% Number N=196 N=32 No 36% N=126 Total 100% N=354 How many years have you lived in Yakima? Less than 2 years Percent Number 6% N=23 2 to 5 years 8% N=27 6 to 10 years 11 to 20 years More than 20 years Total 10% N=36 13% N =46 63% N=226 100% N=358 17 Which best describes the building you live in? One family house detached from any other houses Building with two or more homes (duplex, townhome, apartment or condominium) Mobile home Percent Number 84% N=300 11% N=41 4% N=16 Other 0% N=0 Total 100% N=357 Is this house, apartment or mobile home... Rented Owned 83% N=293 Total 100% N=352 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total Percent Number 9% N=31 13% N=44 26% N=88 28% N=97 18% N=60 6% N=22 100% N=342 Do any children 17 or under live in your household? No Percent 68% Number N=241 Yes 32% N=112 Total 100% N=353 Are you or any other members of your household aged 65 or older? No Percent Number 68% N=243 Yes 32% N=112 Total 100% N=355 18 al Di? How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total Percent Number 10% N=33 24% N=83 34% N=115 18% N=61 14% N=49 100% N=341 Are you Spanish, Hispanic or Latino? No, not Spanish, Hispanic or Latino Yes, I consider myself to be Spanish, Hispanic or Latino Total Percent 91% 9% 100% Number N=319 N=32 N=351 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.) American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American Percent Number 2% N=6 2% N=6 1% N=4 White 93% N=319 Other 6% N=22 In which category is your age? 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Percent Number 3% N=11 13% N=46 19% N=66 18% N=65 24% N =86 18% N=63 5% N=16 Total 100% N=353 19 What is your sex? Percent Number Female 55% N=190 Male 45% N=156 Total 100% N=346 Do you consider a cell phone or landline your primary telephone number? Percent Number Cell 60% N=215 Land line 17% N=61 Both 22% N=80 Total 100% N=356 20 Yakima Citizen Survey Key Findings 2012 - 2015 Policy Questions ("essential" or "very important" responses) How important is it that the City invest in the following areas in the next 12 months? Public Safety Economic Development InfrastructurelRoads Codes & Sign regulations Community Events 2013 2014 2015 SIO SIO SIO 90% 91% 91% 90% 93% 91% 90% 92% 91% 87% 89% 88% 75% 85% 77% 73% 77% 74% 76% 85% 60% 55% 58% 59% 56% 59% 60% 53% 56% 61% Quality of Life and Government Performance Questions ("excellent" or "good" responses) Your neighborhood as a place to live Yakima as a place to live Services provided by the City of Yakima The overall direction that Yakima is taking Value of services for the taxes paid Overall feeling of safety Customer service Feeling of safety in the downtown 2012 2013 2014 2015 SIO SIO SIO SIO 61% 68% 74% 72% 61% 73% 65% 72% 50% 45% 50% 51% 52% 54% 55% 53% 45% 40% 47% 51% 46% 46% 46% 35% 28% 18% 31% 39% 38% 38% 30% 30% 27% 37% 26% 31% 32% 37% 27% 35% NA 23% 28% 29% 33% 31% 36% NA 48% 54% 43% 58% 53% 53% 62% 58% 60% 64% 60% 64% 63% 65% Rating of Government Services ("excellent" or "good" responses) Fire Services Ambulance Services Garbage Collection Drinking Water City Parks Police Services Public Information Services Storm Drainage Recreation Programs Public Parking Street Repairs Crime Prevention Code Enforcement 2012 2013 2014 2015 SIO SIO SIO SIO 84% 84% 83% 87% 82% 88% 87% 89% 83% 75% 79% 85% 79% 84% 85% 83% 80% 85% 81% 84% 81% 85% 80% 82% 64% 72% 61% 75% 58% 74% 62% 71% 56% 56% 57% 62% 55% 67% 54% 66% 54% 52% 54% 61% 53% 58% 60% 64% 48% 44% 47% 51% 46% 49% 46% 51% 46% 50% 37% 54% 41% 48% 47% 49% 43% 48% 40% 54% 45% 52% 45% 51% 37% 40% 40% 51% 43% 47% 36% 52% 22% 11% 19% 18% 46% 59% 31% 36% 23% 19% 22% 23% 28% 30% 32% 29% 15% 12% 15% 13% 16% 18% 16% 14% Legend S=scientific results 0=online, non-scientific results