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HomeMy WebLinkAbout05/05/2015 08 Yakima Gang Free Initiative Programming Agreement with People for PeopleITEM TITLE: SUBMITTED BY: SUMMARY EXPLANATION: BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item No. 8. For Meeting of: May 5, 2015 Resolution approving and ratifying an agreement with People for People to provide evidence based programming and/or activities in conjunction with the Yakima Gang Free Initiative Youth and Family Development Center Perry Tarrant, Gang Initiative Manager In November 2009, the Yakima City Council voted to direct staff to develop a Gang Free Initiative, a comprehensive long term action plan for the prevention and intervention of criminal street gangs. Under RFP 11221, People for People submitted a proposal for services to the GFI Youth and Family Development Center, which was accepted. This agreement would continue those services. Resolution: X Other (Specify): Contract: X Start Date: Item Budgeted: Funding Source/Fiscal Impact: Strategic Priority: Insurance Required? No Mail to: Phone: APPROVED FOR SUBMITTAL: RECOMMENDATION: Ordinance: Contract Term: End Date: Amount: Public Safety City Manager The Council Public Safety Committee recommends approval. ATTACHMENTS: Description Upload Date CI resolution 4/15/2015 CI contract 4/15/2015 El Memo 4/29/2015 El People For People Performance measures 4/29/2015 Type fesollu.utiion Contract Cover Memo Cover Memo A RESOLUTION RESOLUTION NO. R -2015 - approving and ratifying an agreement with People for People to provide evidence based programming and/or activities in conjunction with the Yakima Gang Free Initiative Youth and Family Development Center, and authorizing and directing the City Manager of the City of Yakima to execute and administer such agreement, with ratification of such agreement as and from January 1, 2015. WHEREAS, in November 2009, the Yakima City Council voted to direct staff to develop a Gang Free Initiative (GFI), or a comprehensive long term action plan for the prevention and intervention of Criminal Street Gangs, based on the Office of Juvenile Justice Delinquency Prevention Model Plan; and WHEREAS, the City at the direction of the City Council requested proposals under RFP No. 11221 for the GFI Youth and Family Development Programming to accomplish certain goals of the Yakima GFI; and WHEREAS, People for People has previously provided evidence based programming and/or activities in conjunction with the Yakima Gang Free Initiative Youth and Family Center; and WHEREAS, People for People has the desired qualifications to provide these services; and WHEREAS, it is the desire of both the City of Yakima and People for People to continue providing these services; and WHEREAS, on November 27, 2012, the Yakima City Council unanimously approved the City of Yakima Gang Free Initiative Strategic Plan which describes the goals of the Youth and Family Development Center and the service that People for People will provide; and WHEREAS, the Yakima City Council finds it to be in the best interest of the City to direct the City Manager to execute the Agreement with People for People to provide evidence passed programming and/or activities in conjunction with the Yakima Gang Free Initiative Youth and Family Development Center; and WHEREAS, the City Council further finds and determines that the Agreement shall be deemed effective as and from January 1, 2015, and that such Agreement is ratified and approved as and from such date; now, therefore BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA: The Yakima City Council authorizes the and directs the City Manager to execute and administer the attached Agreement with People for People to provide evidence based programming and/or activities in conjunction with the Yakima Gang Free Initiative Youth and Family Development Center; and that the Agreement approved herein shall be deemed ratified and approved as and from January 1, 2015. ADOPTED BY THE CITY COUNCIL this day of April, 2015. Micah Cawley, Mayor ATTEST: Sonya Claar-Tee, City Clerk GANG FREE INITIATIVE IMPLEMENTATION SERVICES AGREEMENT BETWEEN THE CITY OF YAKIMA AND PEOPLE FOR PEOPLE This AGREEMENT is made and entered into by and between the CITY OF YAKIMA, Washington, a municipal corporation, located at 129 North 2nd Street, Yakima, WA 98901 (hereinafter referred to as CITY), and PEOPLE FOR PEOPLE, a non-profit corporation, located at 304 West Lincoln Avenue, Yakima, WA 98902 (hereinafter referred to as CONTRACTOR). WHEREAS, in November 2009, the Yakima City Council voted to direct staff to develop a Gang Free Initiative (GFI), or a comprehensive long term action plan for the prevention and intervention of Criminal Street Gangs, based on the Office of Juvenile Justice Delinquency Prevention Model Plan; and WHEREAS, the City of Yakima at the direction of the City Council requested proposals under RFP No. 11221 for GFI Youth and Family Development Programming to accomplish certain goals of the Yakima GFI; and WHEREAS, PEOPLE FOR PEOPLE, a Washington State non-profit corporation, experienced in Youth and Family Development Programming, has the desired qualification to provide these services; and NOW, THEREFORE, in consideration of the mutual covenants, promises and agreements set forth herein, it is agreed by and between the City and PEOPLE FOR PEOPLE as follows: 1. Scope of Services. The CONTRACTOR agrees to perform these services and work for the CITY in accordance with and as described in the following: A. RFP documents No. 11221, attached hereto and incorporated herein by this reference; and B. Contractor Proposal submitted in response to RFP No.11221, and dated September 20, 2012, attached hereto and incorporated herein by this reference; and C. Addendum #1 to Contractor Proposal, "Description of Services" for City of Yakima", attached hereto and incorporated herein by this reference. D. Regularly communicate with the City of Yakima's Gang Free Initiative (GFI) Director to assure mutual understanding of the work to be performed and the satisfactory completion thereof. E. Background Screening for Contractor and associates: Contractor shall submit a current list of names, and assignments of all employees and volunteers who will perform work under this contract. Each employee and volunteer performing work under this contract will also be required to complete a criminal background check. There will be no exceptions and no substitutions of personnel without prior approved background clearance checks. All Contractor personnel shall pass a WATCH background check. Background checks will be conducted by the Contractor, at no cost to the City. Background checks from other sources are not acceptable. Background checks must be provided to the City. Current City employees who have previously undergone a City background check shall not be required to be re -checked. All Contractor and sub -contractor employees working on this Contract must be clear of any sexual and drug related convictions. All Contractor and sub- contractor employees shall be free from any felony convictions. Throughout the life of the contract, the City reserves the right to request updated background checks or to have them completed again. F. Changes in the employment and volunteer list shall be reported to the City of Yakima Gang Free Project Manager, no less than five (5) business days before the requested changes are to become effective. G. Contractor shall ensure that all marketing materials and announcements for the project are co -branded with the City of Yakima as a partner in the project, and official logos of the City of Yakima shall be used to represent the city in said materials. These materials include, but are not limited to: program brochures, agency reports, print advertisements, posters, internet/website portals, radio and television public service announcements, shirts, hats, etc. 2. Term of Aareement. The term of this agreement shall be deemed commenced January 1, 2015 upon execution by both parties and shall terminate upon the completion of all services required hereunder by the CONTRACTOR, but no later than December 31, 2015 unless terminated earlier by the CITY in accordance with Section 10 of this Agreement, or in the event of outside forces (illness etc.) and accepted force majeure occurrences (natural disasters etc.). 3. Consideration. As consideration for the services performed under this Agreement, the CITY agrees to compensate the CONTRACTOR in accord with the following terms: A. In consideration of the obligation of the CONTRACTOR to perform in accordance with the contract the CITY will transfer Twenty -One Thousand Five -Hundred Dollars ($21,500.00) to the CONTRACTOR for the work as set forth in the RFP documents at the time and in the manner and upon the conditions provided. B. The CONTRACTOR shall invoice CITY monthly in arrears for services performed under this Contract. The CONTRACTOR shall submit a monthly invoice no later than the 20th day of the month following the month in which the invoiced services were performed. The invoice shall state the deliverables completed during the invoiced month. The amount of the invoice shall be for one -twelfth of the annual Contract Amount for the current Contract year. Invoice shall be sent to: City of Yakima, ATTN: GFI Project Manager, 129 N. Second Street, Yakima, WA 98901. CITY will reimburse the CONTRACTOR within thirty (30) days of receipt of a valid invoice for the amount of payment due. CITY shall return any invalid or incomplete invoice to the CONTRACTOR within thirty (30) days after CITY receives the invoice. An explanation will accompany the invoice that states the reason for return and any information needed to correct the invoice. Final invoices for services provided under this agreement shall be submitted by the CONTRACTOR no later than ninety (90) days following the termination of the agreement. 4. Independent CONTRACTOR A. No agency, employment, joint venture or partnership has been or will be created between the parties hereto pursuant to the terms and conditions of this agreement. Inasmuch as CITY is interested in the CONTRACTOR's end product, CITY does not control the manner in which the CONTRACTOR performs this agreement. CITY is not liable for workers' compensation or unemployment compensation payments required by the State of Washington. In addition, the CONTRACTOR assumes responsibility for tax liabilities that result from compensation paid to the CONTRACTOR by CITY. CITY will report any payment made under this agreement to the Internal Revenue Service on Form 1099. B. No provision contained in this agreement shall be construed as entitling the CONTRACTOR to participate in hospital plans, medical plans, sick leave benefits, vacation, and other benefits available to employees of CITY. C. CONTRACTOR certifies that all approvals, licenses or other qualifications necessary to conduct business in Washington have been obtained and are operative. If at any time during the agreement period the CONTRACTOR becomes disqualified from conducting business in Washington, for whatever reason, the CONTRACTOR shall immediately notify CITY of the disqualification. D. CONTRACTOR shall neither perform work nor submit an invoice for payment for work performed under this agreement for any time period after the termination date set forth in Section 2, above. E. CONTRACTOR shall furnish its own support staff and services as necessary for the satisfactory performance of the work described in Section 1, above. Unless otherwise specified in this agreement, CITY will not provide any other staff, services, or material to the CONTRACTOR for the purpose of assisting the CONTRACTOR in the performance of this agreement. 5. Hold Harmless A. CONTRACTOR agrees to protect, defend, indemnify, and hold harmless the CITY, and YAKIMA POLICE ATHLETIC LEAGUE, its elected officials, officers, employees, agents, and volunteers from any and all claims, demands, losses, liens, liabilities, penalties, fines, lawsuits, and other proceedings and all judgments, awards, costs and expenses (including reasonable attorneys' fees and disbursements) resulting from death, personal harm or bodily injury to any person or damage or destruction to a third party or third parties to the extent caused by any negligent act and/or omission of CONTRACTOR, its officers, employees, agents, volunteers and/or subcontractors, arising out of the performance of this Contract. B. CITY agrees to protect, defend, indemnify, and hold harmless the CONTRACTOR, its elected officials, officers, employees, agents, and volunteers from any and all claims, demands, losses, liens, liabilities, penalties, fines, lawsuits, and other proceedings and all judgments, awards, costs and expenses (including reasonable attorneys' fees and disbursements) resulting from death or bodily injury to any person or damage or destruction to a third party or third parties to the extent caused by any negligent act and/or omission of CITY, its officers, employees, agents, volunteers and/or subcontractors, arising out of the performance of this Contract. C. Nothing contained in this Section or this Contract shall be construed to create a liability or a right of indemnification in any third party. 6. Insurance At all times during performance of the Services, CONTRACTOR shall secure and maintain in effect insurance to protect the CITY and CONTRACTOR from and against all claims, damages, losses, and expenses arising out of or resulting from the performance of this Contract. CONTRACTOR shall provide and maintain in force insurance in limits no less than that stated below, as applicable. CITY reserves the right to require higher limits should it deem it necessary in the best interest of the public. A. General Liability Insurance. Before this Contract is fully executed by the parties, CONTRACTOR shall provide the CITY with a certificate of insurance as proof of liability insurance and umbrella liability insurance with a total minimum liability limit of Two Million Dollars ($2,000,000.00) per occurrence combined single limit bodily injury and property damage, and Two Million Dollars ($2,000,000.00) general aggregate. The certificate shall clearly state who the provider is, the coverage amount, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Contract. The policy shall name the CITY, its elected officials, officers, agents, employees, and volunteers as additional insured, and shall contain a clause that the CONTRACTOR will not cancel or change the insurance without first giving the CITY thirty (30) calendar days prior written notice (any language in the clause to the effect of "but failure to mail such notice shall impose no obligation or liability of any kind upon the company" shall be crossed out and initialed by the insurance agent). The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide and admitted in the State of Washington. B. Automobile Liability Insurance. i. If CONTRACTOR owns any vehicles, before this Contract is fully executed by the parties, CONTRACTOR shall provide the CITY with a certificate of insurance as proof of automobile liability insurance and umbrella liability insurance with a total minimum liability limit of Two Million Dollars ($2,000,000.00) per occurrence combined single limit bodily injury and property damage. Automobile liability will apply to "Any Auto" and be shown on the certificate. ii. If CONTRACTOR does not own any vehicles, only "Non -owned and Hired Automobile Liability" will be required and may added to the liability coverage at the same limits as required in that section of this Contract, which is Section 12.2 entitled "Commercial Liability Insurance". C. Professional Liability Coverage. Before this Contract is fully executed by the parties, CONTRACTOR shall provide the CITY with a certificate of insurance as proof of professional liability coverage with a total minimum liability limit of Two Million Dollars ($2,000,000.00) per claim combined single limit bodily injury and property damage, and Two Million Dollars ($2,000,000.00) aggregate. The certificate shall clearly state who the provider is, the coverage amount, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Contract. The policy shall contain a clause that the CONTRACTOR will not cancel or change the insurance without first giving the CITY thirty (30) calendar days prior written notice (any language in the clause to the effect of "but failure to mail such notice shall impose no obligation or liability of any kind upon the company" shall be crossed out and initialed by the insurance agent). The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide. If the policy is written on a claims made basis the coverage will continue in force for an additional two years after the completion of this contract. D. Under either situation described in this Section, the required certificate of insurance shall clearly state who the provider is, the coverage amount, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Contract. The policy shall name the CITY, its elected officials, officers, agents, employees, and volunteers as additional insureds, and shall contain a clause that the CONTRACTOR will not cancel or change the insurance without first giving the CITY thirty (30) calendar days prior written notice (any language in the clause to the effect of "but failure to mail such notice shall impose no obligation or liability of any kind upon the company" shall be crossed out and initialed by the insurance agent). The insurance shall be with an insurance company or companies rated A - VII or higher in Best's Guide and admitted in the State of Washington. 7. Conflict of Interest and Ethics Laws A. The CONTRACTOR hereby covenants that neither the CONTRACTOR nor any officer, member or employee of the CONTRACTOR has interest, personal or otherwise, direct or indirect, which is incompatible or in conflict with or would compromise in any manner or degree with the discharge and fulfillment of his or her functions and responsibilities under this agreement. B. Neither the CONTRACTOR nor any officer, member or employee of the CONTRACTOR shall, prior to the completion of such work and payment for such work, acquire any interest, personal or otherwise, direct or indirect, which is incompatible or in conflict with or would compromise in any manner or degree with the discharge and fulfillment of his or her functions and responsibilities with respect to the carrying out of such work. C. The CONTRACTOR shall not promise or give to any CITY employee anything of value that is of such character as to manifest a substantial and improper influence upon the employee with respect to his or her duties. The CONTRACTOR shall not solicit a CITY employee to violate any CITY rule or policy relating to the conduct of contracting parties. D. Nondiscrimination. During the performance of the Agreement, the CONTRACTOR shall not discriminate in violation of any applicable federal state, and/or local law or regulation on the basis of age, sex, race, creed, religion, color, national origin, marital status, disability, honorably discharged veteran or military status, pregnancy, sexual orientation, and any other classification protected under federal, state, or local law. This provision shall include but not be limited to the following: employment, upgrading, demotion, transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, selection for training, and the provision of services under this agreement. E. The Americans with Disabilities Act. CONTRACTOR shall comply with the Americans with Disabilities Act of 1990, 42 U.S.C. § 12101 et seq. (ADA) and its implementing regulations and Washington State's anti -discrimination law as contained in RCW Chapter 49.60 and its implementing regulations with regard to the activities and services provided pursuant to this Agreement. The ADA provides comprehensive civil rights to individuals with disabilities in the area of employment, public accommodations, public transportation, state and local government services and telecommunications. F. Compliance with Laws. The CONTRACTOR shall comply with all applicable federal, state and local laws, rules and regulations in performing this Agreement. G. Debarment Certification: CONTRACTOR certifies that it is not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participating in this Agreement by any Federal department or agency (debarred). The CONTRACTOR shall immediately notify the CITY if during the term of the agreement it becomes debarred. In the event of such debarment, the CITY may immediately terminate this Agreement by giving written notice to CONTRACTOR. 8. Records, Documents, and Information. All records, documents, writings or other information produced or used by the CONTRACTOR in the performance of this agreement shall be treated according to the following terms: A. CITY is required by law to comply with the Washington State Public Records Act (PRA). All determinations of records subject to release under the PRA, or otherwise required by law, shall be at the sole discretion of the CITY. B. All CITY information which, under the laws of the State of Washington, is classified as public or private, will be treated as such by the CONTRACTOR. Where there is a question as to whether information is public or private, CITY shall make the final determination. CONTRACTOR shall not use any information, systems, or records made available to it for any purpose other than to fulfill the agreement duties specified herein. CONTRACTOR agrees to be bound by the same standards of confidentiality that apply to the employees of CITY and the State of Washington. The terms of this section shall be included in any subcontracts executed by the CONTRACTOR for work under this agreement. C. All proprietary information of the CONTRACTOR shall be held to be strictly confidential by CITY. Proprietary information is information which, if made public, would put the CONTRACTOR at a disadvantage in the market place and trade of which the CONTRACTOR is a part. CONTRACTOR is responsible for notifying CITY of the nature of the information prior to its release to CITY. CITY reserves the right to require reasonable evidence of the CONTRACTOR's assertion of the proprietary nature of any information to be provided. D. All records relating to costs, work performed and supporting documentation for invoices submitted to CITY by the CONTRACTOR shall be retained and made available by the CONTRACTOR for audit by the State of Washington (including but not limited to CITY, the Auditor of the State of Washington, the Inspector General or duly authorized law enforcement officials) and agencies of the United States government for a minimum of three years after payment for work performed under this agreement. If an audit, litigation, or other action is initiated during this time period, the CONTRACTOR shall retain such records until the action is concluded and all issues resolved or the three years end, whichever is later. 9. Riahts in Deliverables. Data and Coovriahts. The Deliverables provided by the CONTRACTOR under Section 1 and any item produced under this agreement, including any documents, data, photographs and negatives, electronic reports, records, software, source code, or other media, shall become the property of CITY which shall have an unrestricted right to reproduce, distribute, modify, maintain, and use the Deliverables. The CONTRACTOR shall not obtain copyright, patent, or other proprietary protection for the Deliverables. The CONTRACTOR shall not include in any Deliverable any copyrighted matter, unless the copyright owner gives prior written approval to use such copyrighted matter. 10. Suspension and Termination A. CITY may, by giving CONTRACTOR thirty (30) calendar days written notice of termination, terminate this Agreement as to all or any portion of the Services not then performed, whether or not CONTRACTOR is in breach or default, and with or without cause. Upon receipt of any such notice of termination, the CONTRACTOR shall, except as otherwise directed by the City, immediately stop performance of the Services to the extent specified in such notice. CONTRACTOR shall have the same termination rights as the City as specified in Section 10. B. In the event of termination pursuant to section 10A, the CONTRACTOR, shall take all necessary or appropriate steps to limit disbursements and minimize costs, and furnish a report, as of the date of receipt of notice of suspension or termination describing the status of all work under this agreement, including without limitation, results accomplished, conclusions resulting therefrom, and such other matters as CITY may require. In the event of suspension or termination under this Article, the CONTRACTOR shall be entitled to compensation, upon submission of a proper invoice, for the work performed prior to receipt of notice of termination or suspension, which shall be calculated by CITY based on the rate set forth in Section 3. CITY shall not be liable for any further claims, and the claims submitted by the CONTRACTOR shall not exceed the total amount of compensation allowed by this agreement. C. If the City purports to terminate or cancel all or any part of this Agreement for CONTRACTOR's breach or default when the CONTRACTOR is not in breach or default which would permit termination or cancellation, such termination or cancellation shall be deemed to have been a termination by the City pursuant to paragraph 1 OA and the rights of the parties shall be determined accordingly. 11. Breach or Default A. Differences between the CONTRACTOR and the CITY, arising under and by virtue of this Agreement, shall be brought to the attention of the CITY at the earliest possible time in order that such matters may be settled or other appropriate action promptly taken. Any dispute relating to the quality or acceptability of performance and/or compensation due the CONTRACTOR shall be decided by the CITY's Agreement Representative or designee. All rulings, orders, instructions and decisions of the CITY's Agreement Representative shall be final and conclusive, subject to the CONTRACTOR's right to seek judicial relief pursuant to this Section. B. Upon breach or default by the CONTRACTOR of any of the provisions, obligations or duties embodied in this agreement, CITY may exercise all administrative, contractual, equitable or legal remedies available, without limitation. The waiver of any occurrence of breach or default is not a waiver of subsequent occurrences, and CITY retains the right to exercise all remedies hereinabove mentioned. If CITY or the CONTRACTOR fails to perform an obligation or obligations under this agreement and thereafter such failure is waived by the other party, such waiver shall be limited to the particular failure so waived and shall not be deemed to waive other failures hereunder. Waiver by CITY shall not be effective unless it is in writing and signed by the CITY contract manager. C. Any action at law, suit in equity, or judicial proceeding arising out of this Agreement shall be instituted and maintained only in any of the courts of competent jurisdiction in the COUNTY OF YAKIMA, Washington. 12. Amendments This writing constitutes the entire agreement between the parties with respect to all matters herein. This agreement may be amended only by a writing signed by both parties. However, it is agreed by the parties that any amendments to laws or regulations cited herein will result in the correlative modification of this agreement, without the necessity for executing written amendments. Any written amendments to this agreement shall be prospective in nature. When a new or different term or condition is added, additional consideration is not necessary to bind the parties. 13. Assianment The CONTRACTOR shall not assign any interest (including subcontracts) in this agreement and shall not transfer any interest in the same (whether by assignment or novation) without the prior written approval of CITY. Any such assignments or subcontracts shall be submitted for CITY's review ninety (90) days prior to the desired effective date. Approval by CITY shall not be deemed to increase in any manner the total compensation provided for in this agreement. 14. Drug Free Workplace The CONTRACTOR shall comply with all applicable state and federal rules, regulations and statutes pertaining to a drug free workplace. The CONTRACTOR shall make a good faith effort to ensure that all employees of the CONTRACTOR do not purchase, transfer, use or possess either legal or illegal drugs or alcohol or abuse prescription drugs in any way while working on state, county, or municipal property. 15. Construction This agreement shall be governed, construed and enforced in accordance with the laws of the State of Washington. Should any portion of this agreement be found unenforceable by operation of statute or by administrative or judicial decision, the enforceability of the balance of this agreement shall not be affected thereby, provided that the absence of the unenforceable provision does not render the performance of the remainder of the agreement impossible. 16. Written Notices All written notices required by this Agreement shall be in writing and deemed received if personally delivered or sent by United States mail, registered or certified, return receipt requested, postage pre -paid, to the addresses set forth hereunder or to such other addresses designated in writing by any of the parties in accordance with this provision. In case of CITY, to: Tony O'Rourke City Manager 129 North Second Street Yakima, WA 98901 In case of CONTRACTOR, to: Madelyn Carlson Executive Director 304 West Lincoln Avenue Yakima, WA 98902 17. Survival. Any provision of this Agreement which imposes an obligation after termination or expiration of this Agreement shall survive the term or expiration of this agreement and shall be binding on the parties to this Agreement. IN WITNESS WHEREOF, the parties, by signing below, indicate their agreement to the above. CITY OF YAKIMA PEOPLE FOR PEOPLE By: By: Tony O'Rourke, City Manager Date: ATTEST: By: Sonya Claar-Tee, City Clerk Madelyn Carlson, Executive Director Date: ADDENDUM #1 PEOPLE FOR PEOPLE Description of Services Programming Objectives- Screening and Referral The Gang Free Yakima Connections resource call center is designed to provide gang prevention and intervention information to concerned callers, including gang -involved youth, their families, service providers and concerned citizens. In addition, trained Specialists will determine the specific needs of the caller, screen, and refer them to GFI partners or other agencies for services to meet their need. Objective 1: Maintain call center screening and referral service capacity to field calls during peak and off peak hours. Deliverable(s): Gang Free Yakima Connections Call Center, Quarterly Call Center - Activity Summary and 211 Utilization Report to the GFI Project Manager by the 5th day following the end of the quarter. Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to 60 youth at risk of or involved in gangs by December 31, 2015. Deliverable(s): Quarterly Activity Summary Report to the GFI Project Manager by the 5th day following the end of the quarter. Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinated crisis response mechanism targeting project clients following episodes of violence by December 14, 2015. Deliverable(s): GFI Crisis Response Protocols Progress Report to the GFI Project Manager by the 5th day following the end of the quarter. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Project at Greater Yakima special events and community meetings and promote the programs and services available to participants. Deliverable(s): GFI Events and Meetings Activity Report to the GFI Project Manager by the 5th day following the end of the quarter. Memorandum To: Yakima City Council Tony O'Rourke, City Manager From: Cindy Epperson, Director of Finance Date: April 30, 2015 Re: Performance Reports Attached are performance reports from People For People as requested by City Council. Dates include all of 2014 through year-to-date. They are in compliance with the cities contractual requirements. Yakima Gang Free Initiative Quarterly Progress Report Date: April 10, 2015 Report Number: #1 Reporting Period: January 1- March 31, 2015 Project Title: Gang Free Yakima Connections Agency Name: People For People 2-1-1 Project Director's Name: Madelyn Carlson Title: CEO Telephone: 509-248-6726 (7)1)0611J -KJ CO3c9-) Signture -Mjdde1y Carlson, CEO NARRATIVE 1. Obiectives/Deliverables Report - Contract Outcomes Report - Date Objective 1: Maintain call center screening and referral service capacity to field calls during peak and off peak hours. Deliverable(s): Gang Free Yakima Connections CaII Center, Quarterly Call Center Activity Summary and 2-1-1 Utilization Report to GFI Project Manager. Report: Call Center hours are Monday -Friday, 8am-5pm. 2-1-1 Information and Referral Specialists complete a special intake form for callers interested in GFI services. This intake addresses eligibility. Callers are asked 1. if the person of concern is a resident of the City of Yakima, 2. If the person of concern is a youth, and 3. If they believe the youth is involved or at -risk of becoming involved in gangs. If they answer "yes" to the 3 initial questions, a GRIP Outreach Request form is completed and sent electronically to the GFI Outreach Worker. GC 2-1-1 provides follow-up, via phone, with each caller approximately one week after the initial referral was made. From January -March 2015, 6 individuals contacted 2-1-1 regarding GFI information (6chose English speaking option, 0 chose Spanish speaking option). Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to youth at risk of or involved in gangs by. Deliverable(s): Quarterly Activity Summary Report to the GFI Project Manager. Report GC 2-1-1 has completed and successfully submitted the GRIP Outreach Request for 10 individuals since the start of the program. Forms are submitted electronically to GFI Outreach Workers for follow-up. Referrals should increase once the GFI program media/marketing campaign increases to inform the community about this service. 1 Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinate crisis response mechanism targeting project clients following episodes of violence. Deliverable(s): GFI Crisis Response Protocols Progress Report to GFI Project Manager Report: GC2-1-1 follows AIRS (Alliance of Information & Referral Systems) Standards and has an internal protocol for handling crisis calls. In general, Information & Referral Specialists try to deescalate a caller and, when appropriate, transfer them to a crisis hotline in their area. GC 2-1-1 will work with the GFI Team to develop a specific protocol for crisis calls related to GFI callers. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Connections Project at Greater Yakima special events and community meetings and promote the programs and services available to participants. Deliverable(s): GFI Event and Meetings Activity Report to the GFI Project Manager. Report: There have not been any GFI Advisory Group or Marketing Committee meetings this quarter. People For People Gang Free Connections program has been marketed at several meetings and events in the Yakima area, as outlined below. Other Activity/GFI Outreach- • 1/7/15- Catholic Charities Housing Services meeting • 1/8/15- Yakima County Asset Building Coalition meeting • 2/25/15- Wellness Fair • 3/10/15- Safe Yakima meeting • 3/11/15- McKinley Elementary Tools & Resources Workshop • 3/12/15- Yalcima County Asset Building Coalition meeting • 3/17/15- McKinley Elementary Migrant Family Resource Fair • 3/25/15- Catholic Charities Housing Services meeting 2. Policy Development- • This quarter there were no Advisory Group meetings 3. Costs on Track/Different Than Anticipated- • Costs are on track 4. Additions or Changes in Project Personnel - Current personal working with Gang Free Yakima Connections includes: 1. Madelyn Carlson- CEO 2. Stacy Kellogg- GC 2-1-1 Director 3. Teresa Sanchez- GC 2-1-1 Operations Supervisor 4. GC 2-1-1 Resource Database Specialist 5. 2- Information & Referral Specialists** 6. People For People Information Technology staff 2 ** 67% of eligible call center staff is certified by Alliance of Information & Referral Systems (AIRS). Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria 5. Changes in Project Organization- • There have been no changes in the project organization 6. Involvement of Other Agencies or Resources in Accomplish rnernt of the Project- • Continue to work with Safe Yakima marketing committee to get more information out about the graffiti campaign and provide resources to the community through 2-1-1. 2-1-1 will be the number provided on Safe Yakima marketing materials. • Worldng with YPAL to provide transportation (People For People) for a youth field trip to Boulder Cave in June 2015. • Attended and participated in numerous outreach activities to educate the community and fellow service providers about the GFI and available resources. 7. Progress of Improved Attendance and a Decrease in Behavior Incidents- • N/A 8. Highlights and Barriers- Barrier - A more comprehensive marketing/media push will help to inform the community that 2-1-1 is available to them if they have questions or concerns about gangs or want to refer someone who is currently involved in or at -risk of becoming involved in gang activity. 2-1-1 is ready to receive more calls from the conununity and increase the number of referrals to GFI Outreach Workers. Highlights- • Working with YPAL to provide transportation (People For People) for a June 2015 youth field trip to Boulder Cave. Report completed bv: Stacy Kellogg, 2-1-1 Director 3 Yakima Gang Free Initiative Quarterly Invoice Date: April 10, 2015 Invoice Service Period: January -March 2015 Agency: People For People ATTN: Sherri Williams 302 W. Lincoln Avenue Yakima, WA 98908 509-248-6726 silliams a,pfp.org • January 2015 $1791.66 • February 2015 $1791.67 • March 2015 $1791.67 Total Invoice $5375 v H-10-15 Signature/Title: Madelyn Carlson, CEO Date: 4/10/15 4 Yakima Gang Free Initiative Quarterly Progress Report Date: April 22, 2014 Report Number: #1 Reporting Period: January 1 -March 31, 2014 (1st Quarter) Project Title: Gang Free Yakima Connections Agency Name: People For People 2-1-1 Project Director's Name: Madelyn Carlson Title: CEO Telephone: 509-248-6726 gna - :'adelyn Carlson, CEO NARRATIVE I. Obiectives/Deliverables Report - Contract Outcomes Report - Objective 1: Maintain call center screening and referral service capacity to field calls during peak and off peak hours. Deliverable(s): Gang Free Yakima Connections Call Center, Quarterly Call Center Activity Summary and 2-1-1 Utilization Report to GFI Project Manager. Report: Call Center hours are Monday -Friday, 8am-6pm. 2-1-1 Information and Referral Specialists complete a special intake form for callers interested in GFI services. This intake addresses eligibility. Callers are asked 1. If the person of concern is a resident of the City of Yakima, 2. if the person of concern is a youth, and 3. If they are concerned the youth is involved or at -risk of becoming involved in gangs. If they answer "yes" to the 3 initial questions, a GRIP Outreach Request form is completed and sent electronically to the GFI Outreach Worker. GC 2'-1-1 provides follow-up, via phone, with each caller approximately one week after the initial referral was made. From January -March 2014, 18 individuals contacted 2-1-1 regarding GFI information (14 chose English speaking option, 4 chose Spanish speaking option). Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to 60 youth at risk of or involved in gangs by December 31, 2014. Deliverable(s): Quarterly Activity Summary Report to the GFI Project Manager. Report: GC 2-1-1 has completed and successfully submitted the GRiP Outreach Request for 9 individuals since the start of the program. Forms are submitted electronically to GFI Outreach Workers for follow-up. Referrals should increase once the GFI program media/marketing campaign increases to inform the community about this service. Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinate crisis response mechanism targeting project clients following episodes of violence. Deliverable(s): GFI Crisis Response Protocols Progress Report to GFI Project Manager Report: GC2-1-1 follows AIRS (Alliance of Information & Referral Systems) Standards and has an internal protocol for handling crisis calls. In general, Information & Referral Specialists try to deescalate a caller and, when appropriate, transfer them to a crisis hotline in their area. GC 2-1-1 will work with the GFI Team to develop a specific protocol for crisis calls related to GFI callers. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Project at Greater Yakima special events and community meetings and promote the programs and services available to participants, Deliverable(s): GFI Event and Meetings Activity Report to the GFI Project Manager, Report: There have not been any GFI Advisory Group or Marketing Committee meetings this quarter. People For People Gang Free Connections program has been marketed at several meetings and events in the Yakima area, as outlined below. Other Activity- • January 6- Conference call meeting with Steve Magallan • January 8- GFI signed contract submitted to City of Yakima • January 9- Yakima County Asset Building Coalition Meeting • January 15- Mid Valley Providers Consortium Meeting • January 30- Yakima Ilomeless Connect/Point-In Time Event • February 6- Submitted information for GFI 2013 Annual Report • February 6- Bank On Yakima Meeting • February 11- Met with local legislators in Olympia, gave GFI information • February 19- Mid Valley Providers Consortium Meeting • February 25- YC -LIFE Strategic Planning Meeting • March 1- People For People Board Retreat GFI Update • March 7- Safe Yakima Benchmarlcing Action Team • March 19- Mid Valley Providers Consortium Meeting • March 19- 2-1-1 Partnership Meeting GFI Update Upcoming Activity- ➢ April 24- GFI presentation at Barge -Lincoln Elementary School > Spring health fair events in Yakima area 2. Policy Development- • This quarter there were no Advisory Group meetings 3. Costs on Tracic/Different Than Anticipated- • Costs are on track 4. Additions or Changes in Project Personnel- Current personal working with Gang Free Yakima Connections includes: 1. Madelyn Carlson- CEO 2. Stacy Kellogg- GC 2-1-1 Operations Manager 3. Teresa Sanchez- GC 2-1-1 Operations Supervisor 4. GC 2-1-1 Resource Database Specialist 5. 2- Information & Referral Specialists** 6. People For People Information Technology staff 7. 2- VISTA Volunteers ** 75% of eligible call center staff is certified by Alliance of Information & Referral Systems (AIRS). Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria 5. Changes in Project Organization- • There have been no changes in the project organization 6. Involvement of Other Agencies or Resources in Accomplishment of the Project- • Met with GFI Partners on April 21st to update status of each partner. • Attended and participated in numerous outreach activities to educate the community and fellow service providers about the GFI and available resources. 7. Progress of Improved Attendance and a Decrease in Behavior Incidents • N/A S. Highlights and Barriers- Barrier - A more comprehensive marketing/media push will help to inform the conuntmity that 2-1-1 is available to them if they have questions or concerns about gangs or want to refer someone who is currently involved in or at -risk of becoming involved in gang activity. 2-1-1 is ready to receive more calls from the community and increase the number of referrals to GFI Outreach Workers. Highlights- • When individuals call 2-1-1 for GFI information and referral, we are also able to assist them with additional resources that help meet their basic needs and stabilize their family Report completed by: Stacy Kellogg, 2-1-1 Director 3 Yakima Gang Free Initiative Quarterly Progress Report Date: July 9, 2014 Report Number: #2 Reporting Period: Aprill-June 30, 2014 (2nd Quarter) Project Title: Gang Free Yakima Connections Agency Name: People For People 2-1-1 Project Director's Name: Madelyn Carlson Title: CEO Telephone: 509-248-6726 twxre �a 1 n Carlson, "�` /4Z__Signa - CEO Date NARRATIVE 1. Obiectives/Deliverables Report - Contract Outcomes Report - Objective 1: Maintain call center screening and referral service capacity to field calls during peak and off peak hours. Deliverable(s): Gang Free Yakima Connections Call Center, Quarterly Call Center Activity Summary and 2-1-1 Utilization Report to GFI Project Manager. Report: Call Center hours are Monday -Friday, 8am-6pm. 2-1-1 information and Referral Specialists complete a special intake form for callers interested in GFI services. This intake addresses eligibility. Callers are asked 1. 1f the person of concern is a resident of the City of Yakima, 2. If the person of concern is a youth, and 3. If they believe the youth is involved or at -risk of becoming involved in gangs. If they answer 'yes"to the 3 initial questions, a GRIP Outreach Request form is completed and sent electronically to the GFI Outreach Worker GC 2-1-1 provides follow-up, via phone, with each caller approximately one week after the initial referral was made. From April -June 2014, 20 individuals contacted 2-1-1 regarding GFI information (18 chose English speaking option, 2 chose Spanish speaking option). Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to 60 youth at risk of or involved in gangs by ecember 31, 2014. Deliverable(s): Quarterly Activity Summary Report to the GFI Project Manager. Report: GC 2-1-1 has completed and successfully submitted the GRIP Outreach Request for 10 individuals since the start of the program. Forms are submitted electronically to GFI Outreach Workers for follow-up. Referrals should increase once the GFI program media/marketing campaign increases to inform the community about this service. 1 Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinate crisis response mechanism targeting project clients following episodes of violence. Deliverable(s): GFI Crisis Response Protocols Progress Report to GFI Project Manager Report, GC2-1-1 follows AIRS (Alliance of Information & Referral Systems) Standards and has an internal protocol for handling crisis calls. In general, Information & Referral Specialists try todeescalate a caller and, when appropriate, transfer them to a crisis hotline in their area. GC 2-1-1 will work with the GFI Team to develop a specific protocol for crisis calls related to GFI callers. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Project at Greater Yakima special events and community meetings and promote the programs and services available to participants. Deliverable(s): GFI Event and Meetings Activity Report to the GFI Project Manager. Report: There have not been any GFI Advisory Group or Marketing Committee meetings this quarter. People For People Gang Free Connections program has been marketed at several meetings and events in the Yakima area, as outlined below. Other Activity- • April 10- CDI (EPIC) Head Start Community Resource Fair- Castlevale site • April 24- CDI (EPIC) Head Start Conununity Resource Fair- Jefferson site • April 24- Barge Lincoln Elementary School Resource Fair • May 8- Yakima County Asset Building Coalition Meeting • May 21- Mid Valley Providers Consortium Meeting • May 28- Safe Yakima Valley Forum • June 26- DSHS/DCFS Presentation Upcoming Activity- > Summer Health Fairs sponsored by Yakima Valley Farm Workers Clinic and Center For Community Health Promotions D Marketing push 2. Policy Development- • This quarter there were no Advisory Group meetings 3. Costs on Track/Different Than Anticipated- • Costs are on track 4. Additions or Changes in Project Jersonnci- Current personal working with Gang Free Yakima Connections includes: 1. Madelyn Carlson- CEO 2. Stacy Kellogg- GC 2-1-1 Operations Manager 3. Teresa Sanchez- GC 2-1-1 Operations Supervisor 4. GC 2-1-1 Resource Database Specialist 5. 2- Information & Referral Specialists** 2 6. People For People Information Technology staff 7. 2- VISTA Volunteers " 75% of eligible call center staff is certified by Alliance of Information & Referral Systems (AIRS). Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria 5. Changes in Project Organization- • There have been no changes in the project organization 6. Involvement of Other Agencies or Resources in Accomplishment of the Project- • Met with Steve Magallan to discuss plan for getting GFI PSA's aired on local radio and television. • Attended and participated in numerous outreach activities to educate the conmiunity and fellow service providers about the GFI and available resources. 7. Progress of Improved. Attendance and a Decrease in Behavior tncdents- • N/A S. Highlights and Barriers- Barrier - A more comprehensive marketing/media push will help to inform the community that 2-1-1 is available to thein if they have questions or concerns about gangs or want to refer someone who is currently involved in or at -risk of becoming involved in gang activity. 2-1-1 is ready to receive more calls from the community and increase the number of referrals to GFI Outreach Workers. Highlights- • Sharing GFI information with families at community events. Report completed by: Stacy Kellogg, 2-1-1 Director 3 Yakima Gang Free Initiative Quarterly Progress Report Date: October 15, 2014 Report Number: #3 Reporting Period: July 1- September 30, 2014 (2nd Quarter) Project Title: Gang Free Yakima Connections Agency Name: People For People 2-1-1 Project Director's Name: Madelyn Carlson Title: CEO Telephone: 509-248-6726 7 1 ✓ 941,�° nafure delyn Carlson, CEO NARRATIVE 1. Obiectives/Deliverables Report - Contract Outcomes Report - RECEIVED NOV - 4 2014 PR ('. Po V FINANCE DEPT. /0-N- Pi to 0 AC 1:..:, Q t)A 7, Objective 1: Maintain call center screening and referral service capacity to field calls during peak and off peak hours. Deliverable(s): Gang Free Yakima Connections Call Center, Quarterly Call Center Activity Summary and 2-1-1 Utilization Report to GFI Project Manager. Report: Call Center hours are Monday -Friday, 6am-6pm, 2-1-1 Information and Referral Specialists complete a special intake form for callers interested in GFI services. This intake addresses eligibility: Callers are asked 1. If the person of concern is a resident of the City of Yakima, 2. If the person of concern is a youth, and 3. If they believe the youth is involved or at -risk of becoming involved in gangs. If they answer "yes" to the 3 initial questions, a GRiP Outreach Request form is completed and sent electronically to the GFI Outreach Worker. GC 2-1-1 provides follow-up, via phone, with each caller approximately one week after the initial referral was made. From July- September 2014, 15 individuals contacted 2-1-1 regarding GFI information (9 chose English speaking option, 6 chose Spanish speaking option). Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to 60 youth at risk of or involved in gangs by December 31, 2014. Deliverable(s): Quarterly Activity Summary Report to the GFi Project Manager. Report: GC 2-1-1 has completed and successfully submitted the GRIP Outreach Request for 10 individuals since the start of the program. Forms are submitted electronically to GFI Outreach Workers for follow-up. Referrals should increase once the GFI program media/marketing campaign increases to inform the community about this service. 1 Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinate crisis response mechanism targeting project clients following episodes of violence. Deliverable(s): GFI Crisis Response Protocols Progress Report to GFI Project Manager Report: GC2-1-1 follows AIRS (Alliance of Information & Referral Systems) Standards and has an internal protocol for handling crisis calls. In general, Information & Referral Specialists try to deescalate a caller and, when appropriate, transfer them to a crisis hotline in their area. GC 2-1-1 will work with the GFi Team to develop a specific protocol for crisis calls related to GFI callers. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Connections Project at Greater Yakima special events and community meetings and promote the programs and services available to participants, Deliverable(s): GFI Event and Meetings Activity Report to the GFI Project Manager. Report: There have not been any GFI Advisory Group or Marketing Committee meetings this quarter. People For People Gang Free Connections program has been marketed at several meetings and events in the Yakima area, as outlined below. Other Activity- • July 29- College Bound Committee Meeting • August 13- Yakima Neighborhood Health Services Health Fair • August 14-15- Statewide Migrant Education Program Conference (Yalciuna) • August 14- Presentation to DSHS Yakima CSO Staff • September 8- Safe Yakima Marketing Committee Meeting • September 10 -Yakima County Homeless Network Community Picnic • September 13- Welcome Horne Veterans Event (Selah) • September 16- Representative Norm Johnson visit to People For People • September 19- Presentation to Yakima Valley Farm Workers Clinic Upcoming Activity- > Meeting with Representative Bruce Chandler > Yakima County Homeless Network Retreat > Veterans Stand Down Event > "American Winter" Community Event at The Seasons 2. Policy Development- • This quarter there were no Advisory Group meetings 3. Costs on Track/Different Than Anticipated- • Costs are on track 4. Additions or Changes in Project Personnel Current personal working with Gang Free Yakima Connections includes: 1. Madelyn Carlson- CEO 9 2. Stacy Kellogg- GC 2-1-1 Director 3. Teresa Sanchez- GC 2-1-1 Operations Supervisor 4. GC 2-1-1 Resource Database Specialist 5. 2- Information & Referral Specialists** 6. People For People Information Technology staff 7. VISTA Volunteer ** 75% of eligible call center staff is certified by Alliance of Information & Referral Systems (AIRS). Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria 5. Changes in Project Organization- • There have been no changes in the project organization 6. Involvement of Other Agencies or Resources in Accomplishment of the Project- • Working with Safe Yakima marketing committee to get more information out about the graffiti campaign and provide resources to the community through 2-1-1. • Attended and participated in numerous outreach activities to educate the community and fellow service providers about the GFI and available resources. 7.. Progress of Improved Attendance and a Deere: se in ;L3ehavior 1'ncideruts • N/A 8. Highlights and Barriers- Barrier - A more comprehensive marketing/media push will help to inform the community that 2-1-1 is available to them if they have questions or concerns about gangs or want to refer someone who is currently involved in or at -risk of becoming involved in gang activity. 2-1-1 is ready to receive more calls from the conrununity and increase the number of referrals to GFI Outreach Workers. Limited communication regarding current status of GFI and partner activities. Highlights- • We are working with the Safe Yakima marketing committee on their Graffiti Campaign to develop some marketing cards to give to concerned parents. They would like to utilize the 2-1-1 call center for individuals to get connected to resources. This should assist with connecting people to GFI services, as well. Report completed by: Stacy Kellogg, 2-1-1 Director 3 Yakima Gang Free Initiative Quarterly Progress Report Date: January 20, 2015 Report Number: 44 Reporting Period: October 1- December 31, 2014 Project Title: Gang Free Yakima Connections Agency Name: People For People 2-1-1 Project Director's Name: Madelyn Carlson Title: CEO Telephone: 509-248-6726 ignture o.leiyn Carlson, CEO Date NARRATIVE 1. Obiectives/Deliverables Report - Contract Outcomes Report - Objective 1: Maintain caill center screening and referral service capacity to field calls during peak and off peak hours.. Deliverable(s): Gang Free Yakima Connections Call Center, Quarterly Call Center Activity Summary and 2-1-1 Utilization Report to GFI Project Manager,. Report: Cal! Center hours are Monday -Friday, Sam -spm. 2-1-1 Information and Referral Specialists complete a special intake form for callers Interested in GFI services. This intake addresses eligibility. Callers are asked 1. If the person of concern is a resident of the City of Yakima, 2, If the person of concern is a youth, and 3. If they believe the youth is involved or at -risk of becoming involved in gangs, If they answer "yes" to the 3 initial questions, a GRIP Outreach Request form is completed and sent electronically to the GFI Outreach Worker. GC 2-1-1 provides follow-up, via phone, with each caller approximately one week after the initial referral was made. From October -December 2014, 16 individuals contacted 2-1-1 regarding GFI information (14 chose English speaking option, 2 chose Spanish speaking option). Objective 2: Provide call screening, information dissemination, preliminary intake and enrollment support, and client referral services to 60 youth at risk of or involved in gangs by December 31, 2011. Deliverable(s): Quarterly Activity Summary Report to the GFI Project Manager. Report: GC 2-1-1 has completed and successfully submitted the GRIP Outreach Request for 10 individuals since the start of the program. Forms are submitted electronically to GFI Outreach Workers for follow-up, Referrals should increase once the GFI program media/marketing campaign increases to inform the community about this service. 1 Objective 3: Working with GFI Advisory Group and other Screening & Referral providers, facilitate a coordinate crisis response mechanism targeting project clients following episodes of violence. Deliverable(s): GFI Crisis Response Protocols Progress Report to GFI Project Manager Report: GC2-1-1 follows AIRS (Alliance of Information & Referral Systems) Standards and has an internal protocol for handling crisis calls. In general, information & Referral Specialists try to deescalate a caller and, when appropriate, transfer them to a crisis hotline in their area GC 2-1-1 will work with the GFI Team to develop a specific protocol for crisis calls related to GF! callers. Objective 4: Working with the GFI Advisory Group and Marketing Committee, represent the Yakima Gang Free Connections Project at Greater Yakima special events and community meetings and promote the programs and services available to participants. Deliverable(s): GFI Event and Meetings Activity Report to the GFI Project Manager. Report: There have not been any GFI Advisory Group or Marketing Committee meetings this quarter. People For People Gang Free Connections program has been marketed at several meetings and events in the Yakima area, as outlined below. Other Activity/GFI Outreach- • October 1- Yakima County/United Way Event in Performance Park • October 6- Meeting w/ Representative Bruce Chandler • October 10- Yakima County Homeless Network Retreat • October 14- College Bound Yakima Committee Meeting • October 20- Meeting w/ Safe Yakima re: Marketing (Linda & Dana) • October 25- Veterans Stand Down Event • October 30- "American Winter" Screening & Resource Fair • November 3- Meeting w/ Perry Tarrant/GFI • November 5- Accountable Communities of Health Meeting • November 13- Yakima School District Family & Community Forum • November 22- Mabton Junior High Parent Resource Fair 2. Policy Development- • This quarter there were no Advisory Group meetings 3. Costs on Tracic/Different Than Anticipated- • Costs are on track 4. Additions or Changes in Project Personnel Current personal working with Gang Free Yakima. Connections includes: 1. Madelyn Carlson- CEO 2. Stacy Kellogg- GC 2-1-1 Director 3. Teresa Sanchez- GC 2-1-1 Operations Supervisor 4. GC 2-1-1 Resource Database Specialist 5. 2- Information & Referral Specialists** 6. People For People Information Technology staff 7. VISTA Volunteer ** 75% of eligible call center staff is certified by Alliance of Information & Referral Systems (AIRS). Certification is a measurement of documented knowledge in the field of I&R reflecting specific competencies and related performance criteria 5. Changes in Project Organization- • There have been no changes in the project organization 6. Involvement of Other Agencies or Resources in Accomplishment of the Pro'ect- • Working with Safe Yakima marketing committee to get more information out about the graffiti campaign and provide resources to the community through 2-1-1. 2-1-1 will be the number provided on Safe Yakima marketing materials. • Attended and participated in numerous outreach activities to educate the community and fellow service providers about the GFI and available resources. 7. Progress of Improved Attendance and Decrease inBehz vior Incidents:, • N/A 8. Highlights and Barriers- Bather - A more comprehensive marketing/media push will help to inform the community that 2-1-1 is available to them if they have questions or concerns about gangs or want to refer someone who is currently involved in or at -risk of becoming involved in gang activity. 2-1-1 is ready to receive more calls from the community and increase the number of referrals to GFI Outreach Workers. Highlights- • Working with the Safe Yakima marketing committee to develop marketing cards to give to concerned parents. Yakima Police Department will give these cards out when they have interaction with youth and their parents. They would like to utilize the 2-1-1 call center for individuals to get connected to resources. This should assist with connecting people to GFI services, as well. Report completed by: Stacy Kellogg, 2-1-1 Director 3