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HomeMy WebLinkAbout09/02/2014 05A 2014 Second Quarter Strategic Plan Monitoring ReportBUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item No. 5.A. For Meeting of: September 02, 2014 IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII ITEM TITLE: SUBMITTED BY: SUMMARY EXPLANATION: See attached Second Quarter 2014 Strategic Plan Monitoring Report Tony O'Rourke, City Manager Resolution: Ordinance: Other (Specify): Contract: Contract Term: Start Date: End Date: Item Budgeted: Amount: Funding Source/Fiscal Impact: Strategic Priority: Insurance Required? No Mail to: Phone: APPROVED FOR SUBMITTAL: RECOMMENDATION: ATTACHMENTS: Description 2014 Strategic Plan update City Manager Upload Date 126/2014 Type Cover Memo ECONOMIC DEVELOPMENT Strategy Department 1st Quarter Progress Report 2nd Quarter Progress Report 3rd Quarter Progress Report 4th Quarter Progress Report 1 Collaborate with Downtown businesses through a Downtown Master Plan Economic Development City staff is working closely with a number of downtown businesses on a variety of projects including designs for a potential downtown plaza, new events, tenant recruitment and beautification issues City staff is working closely with downtown businesses on a variety of projects including designs for a potential downtown plaza, new events, tenant recruitment, beautification, and parking 2 Determine the best location for a public plaza for community events and activities Economic Development City staff with an Implementation Team continue to work with Gustafson, Guthrie, Nichol and Carl Walker Inc. on designs for a potential public plaza and updates to our overall downtown parking system. City staff with an Implementation Team continue to work with Gustafson, Guthrie, Nichol and Carl Walker Inc. on designs for a potential public plaza and updates to our overall downtown parking system. B Attend and promote Yakima at the International Council of Shopping Centers annual conference in Las Vegas Economic Development Planned booth design and community promotial brochures for the RECON 2014 conference. A four person team (Sean Hawkins, Verlynn Best, Liz McGree and Tom Dittmar) attended the RECON 2014 show in Las Vegas from May 17-21. 4 Produce Lunchtime Live and Downtown Summer Nights concert series in 2014; invest in new events Economic Development Planned, booked and development promotional materials for the Downtown Summer Nights concert series, Lunchtime Live and the Blues and Brews event. Worked closely with Townsquare Media, Radio Yakima, the North Front Street Association and the Seasons to sucessfully put these events together. Downtown Summer Nights began its new season on Thursday, June 12 and runs through Aug 21. A few of the shows have topped the 1,000 attendance mark and event revenue is up 67% over the first four shows. A new event on Front Street, Yakima Blues and Local Blues, drew 1,485 people for its inaugural year. 5 Form a public-private partnership to market and promote air service and secure a fourth flight to Seattle Airport/ Economic Development Airport staff in conjunction with Economic Development Manager and Idea Marketing developed a variety of tools to enhance the marketing project for the Yakima Air Terminal. These tools included the development of a new website www.flyykm.com to help promote air service in the Yakima Valley, Free Wifi in the terminal to provide passengers both the convenience of high speed internet and exposure to flyykm website, radio, newspaper and television advertising to inform residences of air service options out of the Yakima Air Terminal. Launched new flyykm.com website as well as initiated radio, television, and newspaper advertisements throughout the valley. Initially, airport's enplanements have increased to bring current load factors up 4 percentage points compared to previous year's figures. Replace aging asphalt, taxiway lights, taxiway signs and airfield markings to Airport staff in conjunction with Huibregste, Louman Associates, Inc. developed the Airport Staff held three airport tenant presentations to involve all parties of which ensure the airport will continually Construction Safety Phasing Plan, Preliminary might be impacted by the project. Through meet Federal Aviation Regulations Engineering Plans, Preliminary Design Report, Pre-Design Conference Checklist, and Construction management Report. Through close coordination with the Federal Aviation these meetings, we were able to collect valuable information and implement them into the construction plans. Proposed Runway closure scheduled was distributed to various Administration, we were able to construct these plans to 60% completion while holding various meetings with specific FAA Departments to ensure all applicable parties Federal Aviation Administration departments for their review and feedback. Airport staff in conjunction with Huibregste, Louman Associates, Inc. continued to develop 6 Airport were involved. Construction Safety Phasing Plan, Preliminary Engineering Plans, Preliminary Design Report, Pre-Design Conference Checklist, and Construction management Report. Plans were developed and submitted upon reaching90% completion for the Federal Aviation Administration's review. Develop final plans for the mill site and right of way acquisition for the Cascade Mill Parkway Right of Way acquisition for Cascade Mill Parkway is in process. Negotiation is currently underway with three property owners for right 7 Strategic of way purchase. Application will be made for Projects funding of the Fair Avenue Roundabout with the TIB agency in August. Environmental remediation/ cleanup of the mill site property The City entered the Voluntary Cleanup Program with Department of Ecology as a partnership process to gain approval of the landfill cleanup and access funds. Department Strategic of Ecology proposes $20 Million in the State $ Projects Capital Budget for landfill cleanup. The City is finalizing the Remedial Investigation (RI) and the Feasibility Study is being drafted by Landau Associates Retain an urban economist to assist the City in the identification of Staff from Jones, Lang, LaSalle are under contract to conduct a Market Analysis for the appropriate and feasible commercial Strategic Cascade Mill. First site visit and interviews was 9 and job creation land uses for the mill site Projects in May, 2014. Follow-up visit planned for August 2014. Final report targeted for 4th Quarter 2014. PUBLIC SAFETY Strategy Dept. 1st Quarter Progress Report 2nd Quarter Progress Report 3rd Quarter Progress Report 4th Quarter Progress Report 1 Expand the downtown bike patrol to run from March through October Police No bicycle patrol during winter months Bicycle patrol started June 9, 2014 2 Increase training opportunities for newly promoted employees and leadership development Police Fire 8 officers attended the FBI-LEEDA supervisory training leadership course. 2 new sergeants attended first level supervisory and the FBI- LEEDA executive leadership course. An outside instructor was contracted to teach Incident Management techniques to the Fire Department. Inside and outside instructors are being utilized for leadership training. 5 additional officers have been identified to attend the FBI-LEEDA course. Lt. Pollard attended the Senior Management in Policing Institute course. Chief has initiated monthly mentoring meetings with junior lieutenants. A group of senior city staff members is being coordinate to support and mentor newly promoted employees. In addition, 9 officers are attending the City's leadership development course 3 Deployment of 74 assigned police patrol vehicles Police All officers eligible for an assigned vehicle have received their vehicles. Vehicle outfit and assignment was completed approximately three months ahead of schedule. Assigned police vehicle program is continuing with two additional officers receiving their assigned vehicles after passing probation. 4 Invest in 8 license plate reader systems for the Yakima Police Department to aid in the recovery of stolen vehicles Police Sgt. Henne continued to do research on available ALPR systems Sole source request for ALPR system has been submitted and approved by Purchasing. The sole source request will be placed on the agenda in August for council approval. 5 Hire a Gang Free Initiative manager to ensure effective public and private sector coordination and integration of resources Police A candidate for the GFI director position visited Yakima and was interviewed Perry Tarrant has accepted the position of Emergency Preparedness and GFI Manager and will start July 1. Perry has met with Councilman Lover, GFI Consultant Steve MagaIlan, and other city staff involved with the Council Public Safety Committee to begin his orientation with the City of Yakima and GFI. 6 Implement second gang unit to work gang crimes Police second full gang unit was implemented in January 2014 when the 2nd sergeant was assigned The two gang units continue to operate 7 days/week. Partnerships have been reinstated with federal agencies for the gang unit to file gang charges federally to increase sentences for gang crimes. Increase staffing level at Yakima Fire Department to eliminate "brown out" days Beginningianuary 1, 2014, overtime funding has been used liberally to maintain a policy- driven minimum daily staffing of 20 personnel - to include 6, 3 -person companies, 1 dedicated Daily staffing has been maintained at 20 per shift. This model has proven valuable in many aspects, yet personnel vacancies, injuries and fire incidents have overburdened the 7 Fire ARFF and 1 Shift Commander department's overtime funding. This has been particularly offset with position vacancy savings Separate the Communications Center / Dispatch Center manager position into Nearly complete. Currently finalizing some of the more minor tasks. Will be completely This process is completed. No further reporting necessary N/A N/A 8 two different positions Info Systems separated no later than May 1, 2014. Develop a design study for the new joint communications center that will Design study is completed. Working on finalizing construction documents in Four bids ranging from $4.2-4.6 mil were received for communication center and are 9 be located at the County -owned Restitution Center Police preparation of going to bid. Should be ready for bid in May 2014. currently being reviewed by the county project manager. Bid award scheduled for August 2014. Invest in a new fire brush truck in order A department -specific needs assessment and A contract has been executed to build this 10 to better assist local agencies Fire equipment research was conducted. apparatus using an interlocal agreement. Add a fulltime parking enforcement officer dedicated to the downtown This position was advertised and open for recruitment Candidates are in the background investigation phase of the hiring process. We continue to 11 area Police have a contracted employee provide parking enforcement services to the downtown area. Reduce the current misdemeanor caseload with pre -filing diversion Pre -Filing Diversion Program and the Charging Unit were implemented in the 2013. The Pre -Filing Diversion Program and the Charging Unit were implemented in the 2013. The 12 program and charging unit to comply Le al g programs have reduced the number of case programs have reduced the number of case with state mandates filings as anticipated. filings as anticipated by 40 percent; from 5,300 cases in 2012 to an expected 3,200 cases in 2014. PUBLIC TRUST & ACCOUNTABILITY Strategy Department 1st Quarter Progress Report 2nd Quarter Progress Report 3rd Quarter Progress Report 4th Quarter Progress Report 1 Implement quality customer service academy for all existing and new employees City Manager/ Human Resources Employees were trained on how to teach, instruct, and lead coworkers through a City sponsored customer service academy The first Customer Service Training Courses were offered. Over 400 employees went through Customer Service 101 and the Nordstrom Model of Customer Service. A second series of customer service training will begin third quarter 2 Conduct Yakima's third annual citizen survey in late spring/early summer City Manager Communit y Relations Preparations have begun for the third annual Yakima Citizen Survey, which will be conducted in early summer. Preparations continued for the third annual Yakima Citizen Survey, which will be conducted during the 3rd quarter of 2014. 3 Implement new financial systems software program (Cayenta) Finance/ Information Systems Went live with the system on 1/6/2014. Working through post -go -live issues. Will continue through most of the year because of the complexity of the system. Since ITS had not had time to honor its commitment to provide Cognos reports for City users, Finance has stepped up to assist users citywide with the Cayenta report writer so they can track their financial status and begin to prepare for budget. Learning curve is still present, but it is flattening out as Cayenta makes requested enhancements and staff get more experience. 4 Examine bus routes to create more efficient services Public Works Route 8 was cut in accordance with Transit's 15 passenger per hour route standard. Changed depart time from 5:10 p.m. to 5:15 p.m. to improve passenger accessibility. Adjusted route times for better passenger efficiency. Union Gap was added to Bus Book to improve continuity between the two bus systems. Currently we are evaluating routes while looking at our quarterly half hour counts. However, the Run Cutting Program has not been a significant part of this process as of yet. We are currently using IT to install the electronic ADA announcements and once this process is complete, we will turn our attention and utilize IT's experience to install the Run Cutting Program and get this up and running in an effort to become more efficient. 5 Conduct Yakima's third annual employee survey City Man ngef ! Resources City Manager met with departments to review the results from the 2013 employee survey and answer any questions staff members had City Manager met with departments to review the results from the 2013 employee survey and answer any questions staff members had Establish development teams to ensure coordinated project review We continue to fine tune the DST process and have recently determined how legal will be involved in addressing the limitations and legal A Project Permit Coordinator will be hired to help expedite permits _Improvements in the review process continue with emphasis on Community 6 Development requirements for right-of-way acquisition and infrastructure installation as it relates to site specific development proposals reducing staff delays. Perform a Business Process Analysis of the utility services division Negotiating with FCS group to compile the second phase of BPA with a written document 7 Finance outlying division policies and procedures and starting preliminary work on looking at different utility billing programs. PARTNERSHIP DEVELOPMENT Strategy Department 1st Quarter Progress Report 2nd Quarter Progress Report 3rd Quarter Progress Report 4th Quarter Progress Report Update YPAL facility at Miller Park - secure funding from Washington Fruit In March 2014, Washington Fruit & Produce announced its commitment to contribute $250,000 to the renovation of the YPAL facility. The facility will be renamed "Washington Fruit Work on the YPAL facility is continuing. Some minor upgrades have been completed, but significant structural and aesthetic improvements are still in the design 1 City Manager Community Center". Work on renovations is ongoing and is expected to be completed later this year. stage.Engineering specification are written for renovation project will be ready for bid by early September. Construction project is expected to start late September Partner with the Southeast Community The Southeast Community Center (SECC) The three large and potentially dangerous Center in upgrading existing facility Advisory Committee met for their quarterly meeting on January 28. During each committee meeting, issues with the building are discussed. Adrianne Garner distributed copies of the quote to repair the restrooms and trees along the south side of the property were removed. The Southeast Yakima Community Center Advisory Committee met on April 22, 2014 and discussed plans for building improvements. Fifteen new T — 8 light fixtures 2 Public Works the exterior doors. Magnetic locks have been installed on three double exterior doors at the center. New handicapped parking signs were installed in the north and south parking lots. and light bulbs were given to the Center by the City of Yakima and were installed in the Reading Room. HVAC filters were replaced. Partner with Yakima Food Bank to Monthly meetings have been held. Monthly meeting with the Food Bank construct new facility Agreements for rebuilding the food bank are being finalized and will go to Council. An asbestos and lead inspection is scheduled for May. Bid packets for the demolition scheduled for mid August. Three hazardous trees along the south side of the property are scheduled for removal in May. Construction is scheduled Committee continued throughout this quarter. The three large and potentially dangerous trees along the south side of the property were removed. An asbestos inspection of the building was completed by Fulcrum Environmental. The demolition of the current building will go out for bid in mid July. 3 Public Works to begin in August and completion of the project has been projected for late November. Operation of the Food Bank during the construction will be inside the SECC. Demolition of the building is set for August 27, 2014. Final drawings for the new facility are being finalized. The Food Bank operating agreement and the construction agreement for the new facility has been approved by City Council. Fund raising for the construction of the facility is complete. 4 Partner with the Capitol Theatre to locate funding sources for the needed repairs Utilities & Engineering Discussions ongoing 5 Attract new businesses and visitors by partnering with Yakima County Development Association and Yakima Valley Tourism Economic Development/ City Manager Regular attendance by City Staff at all YCDA and Yakima Valley Tourism meetings and special occasions. Attended new Yakima and Kittitas County Economic Development organizational meeting sponsored by YCDA. City staff attend YCDA board meetings. YCDA director attends monthly Cascade Mill Status meetings and other special projects. YCDA has been a significant partner is obtaining SI ED funds for various city related projects 6 Collaborate with Yakima County on state transportation package Community Relations _City and County staff and elected officials are partners in the I-82/East-West Corridor project, Trans -Action Coalition, and other projects. We share information for our lobbyist to promote for the Yakima Valley. IMPROVE the BUILT ENVIRONMENT Strategy Department 1st Quarter Progress Report 2nd Quarter Progress Report 3rd Quarter Progress Report 4th Quarter Progress Report 1 Hire a graffiti abatement coordinator to coordinate cleanup of graffiti sites Community Development ONDS continued to promote the Yak Back notification system to report and locate graffiti and worked with YPD to investigate as well as enhance enforcement through education of the public about reporting techniques and options. Graffiti abatement program is working well. Program coordinator very effective in daily responses as well as working with volunteer efforts. The YakBack approach has been a successful vehicle in communicating the citizen requests to the program 2 Implement a pilot recycling program of approximately 600 households Refuse Developed project management plan for the proposed pilot recycling program. Designed "Welcome to Recycling" outreach and educational packet and pre -recycling survey. Mailed 571 packets to residents in the Hamilton Park/Sun Crest Annexation. Secured a processor for the collected recyclable materials. Applied to the Dept. of Ecology for Coordinated Prevention Grant Funding to support the data collection and analysis phase of the pilot. Work with utility services to develop a billing procedure for residents in the pilot area. Begin planning community outreach events in Kissel Park. Developed card dissemination/roll out plan for the 571 households. Prepared materials for the upcoming April 8 study session on the pilot. Integrate preliminary rate study funding as part of their study session. The Every Other Week (EOW) Pilot Curbside Project was kicked off on May 6. Household numbers were revised to reflect the following: There were four (4) household recyclables and four (4) yard waste collections conducted this quarter for 537 of the possible 622 homes for a participation rate of 86%. The average setout rate for the recycling route was 381 homes for a 70% set out rate. The average setout for the yard waste collection was 322 for a 60% set out rate. Each collection averaged 3 tons for recyclables and 9.25 tons for yard waste. A total of 11.76 recyclables and 37 tons of yard waste was diverted from being buried at the landfill. Staff conducted curbside inspections for approximately 20% of the recycling containers for each collection. Point of contact educational tags were placed on each cart to inform the resident on how they were doing with the program. A Recycling Star was given if a cart was clean and free of contamination; an OOPS tag was given listing helpful hints on how to lower the contamination level in the carts. A $37,500 Coordinated Prevention Grant from the Department of Ecology was secured to hire a consultant to work with solid waste staff to assist with the evaluation of the project and 3 Complete the Collection System Master Plan in order to identify system expansion needs Utilities/ Engineering Final draft of collection system plans completed. RFQ prepared for stormwater retention collection system alternatives and design. Focus on N. 1st Street, Mill Site, and priority one identified projects. 34 RFQs sent out to MRSC list, 4 consultant SOQs returned and consultant interviews completed 4 Hire two additional code enforcement officers to allow the City to be more proactive in responding to code violations Community Development Two new code compliance officers have been hired, which will allow a more concerted focus on major commercial corridors and sign control. Staff is now focusing on abatement of temporary sign violations along major entry and commercial corridors, and is also developing an enforcement activity log that will be updated and available weekly. Additional Code Enforcement officers have provided targeted emphasis on illegal or unpermitted commercial signs. Response to complaint driven code enforcement issues has also improved with additional staffing. To date, eleven major streets were reviewed with 717 business sites visited, and over 1,549 signs removed 5 Conduct an industrial waste rate study Utilities/ Engineering FCS hired to complete rate study FCS analyzing data draft expected in July 2014 6 Begin the process of creating a comprehensive connectivity network by identifying existing sidewalks and bicycle lanes for a connectivity master plan Engineering Existing sidewalks identified. Consultant on board to write an ADA compliance plan. Working with community bicycle group to update and revise bicycle plan. 7 Amend the City's billboard and digital signs regulations Community Development Staff made final recommendations to the City Council on proposed billboard regulations, and also followed up with the Built Environment Committee (BEC) on Council direction to develop standards for billboard maintenance and appearance. Staff demonstrated that we have current codes in place to address maintenance and the BEC determined that the matter should now be considered closed. No further review or staff work is presently underway related to billboard and digital sign regulation changes. Code enforcement staff has a targeted effort to enforce current sign codes to correct billboard sign violations as quickly as possible. 8 Reinstate the traffic engineer position to manage the right-of-way/street cut program Utilities/ Engineering Not necessary due to lessened scope of final street cut ordinance 9 Rehabilitate streets by issuing a 10- year bond of $16 million to grind and overlay 92 lanes miles Utilities/ Engineering Careful preparation combined with good audits, high level of fiscal responsibility and written financial policies resulted in a higher debt rating from Standard & Poor's. Bond proceeds are invested in LGIP and being carefully tracked with expenditures to assure compliance with federal requirements. Approximately 50% complete. On tract to complete on time 10 Install a biosolids dryer at the wastewater treatment plant Utilities/ Engineering Bids were above budget available for project completion. Project scope will be revisited third quarter of 2014 Wastewater staff evaluating alternatives for class A biosolids 11 Implement phase 1 of the North First Street plan Strategic Projects Engineering consultant on board to develop plans and specifications. Community workshop held June 26, 2014 to receive comments from stakeholders. Preferred cross —section is currently being developed and reviewed. Council is considering a street bond to complete the entire corridor. The Federal funds for Phase 1 have been delayed 12 Work with property owners to cleanup hazardous sites (mill site, Tiger Marts) Legal/ City Manager Work with Department of Ecology to amend consent decree and amended cleanup action plan Work with Ecology to publish public notice of cleanup and amended consent decree; install monitoring wells on four sites. 13 Upgrade existing City Hall building City Manager/ Community Development Upgrades to City Hall began during the 1st quarter and are expected to be completed during the 2nd quarter. Improvements include new paint and carpeting throughout most of the public areas on the first floor along with ADA enhancements. City Hall improvements are on-going. New ceiling tiles were installed and the painting was finished.: Carpeting, utility counters, cabinets, new doors and signage to be completed by mid - October, if not sooner