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HomeMy WebLinkAboutR-2013-130 National Cooperative Purchasing Alliance (NCPA) RegistrationA RESOLUTION RESOLUTION NO. R-2013-130 authorizing and directing the City Manager of the City of Yakima to take such actions as are necessary to register the City of Yakima as a participating public agency with the National Cooperative Purchasing Alliance (NCPA). WHEREAS, the City of Yakima, desires to arrange for making cooperative purchases of certain goods and services with NCPA; and the City Council of the City of Yakima deems it to be in the best interests of the City that such an arrangement be carried out; and, WHEREAS, pursuant to the provisions of RCW 39.34, the City of Yakima may enter into intergovernmental cooperative purchasing agreements with other public agencies in order to allow the parties of said agreements to cooperatively purchase or acquire supplies, equipment, and materials under contract and to utilize each other's contracts, as needs arise; and WHEREAS, NCPA assists public agencies in reducing the cost of purchased goods through pooling the purchasing power of public agencies nationwide; this is accomplished through competitively solicited contracts for quality products and services through NCPA; and WHEREAS, it is recommended to City Council that the City of Yakima register as a participating public agency with NCPA; now, therefore, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA: The City Manager is hereby authorized and directed to take such actions as are necessary to register the City of Yakima as a participating public agency with NCPA for the purpose mentioned above, a copy of online agreement, entitled "Master Intergovernmental Cooperative Purchasing Agreement" is attached hereto and by reference made a part hereof. ADOPTED BY THE CITY COUNCIL this 15th day of October, 2013. ATTEST: , Stn �r. * Sonya Claa ee, City C NCPA - National Cooperative Purchasing Alliance : Master Intergovernmental Cooperati... Page 1 of 2 atlonal Cooperative Purchasing Alliance Master Intergovernmental Cooperative Purchasing Agreement This agreement is made between a government agency that executes a Lead Agency Certificate ("Lead Agency") to be appended and made a part hereof and other public agencies ("Participating Public Agencies") that register electronically with National Cooperative Purchasing Alliance ("NCPA") or otherwise execute a Participating Public Agency Certificate to be appended and made a part hereof. Recitals WHEREAS, after a competitive solicitation and selection process by Lead Agency, in compliance with their own policies, procedures, rules and regulations, a number of Vendors have entered into Master Agreements to provide a variety of goods, products and services based on national volumes (herein "Products"); WHEREAS, Master Agreements are made available by Lead Agency through NCPA and provide that Participating Public Agencies may purchase Products on the same terms, conditions and pricing as the Lead Agency, subject to any applicable local purchasing ordinances and the laws of the State of purchase; NOW, THEREFORE, in consideration of the mutual promises contained in this agreement, and of the mutual benefits to result, the parties agree as follows: 1. That each party will facilitate the cooperative procurement of Products. 2. That the procurement of Products subject to this agreement shall be conducted in accordance with and subject to the relevant statutes, ordinances, rules and regulations that govern each party's procurement practices. 3. That the cooperative use of bids obtained by a party to this agreement shall be in accordance with the terms and conditions of the bid, except as modification of those terms and conditions is otherwise allowed or required by applicable law. 4. That the Lead Agencies will make available, upon reasonable request and subject to convenience, information which may assist in improving the procurement of products by the Participating Public Agencies. 5. That a procuring party will make timely payments to the Vendor for Products received in accordance with the terms and conditions of the procurement. Payment for Products and inspections and acceptance of Products ordered by the procuring party shall be the exclusive obligation of such procuring party. Disputes between procuring party and Vendor are to be resolved in accord with the law and venue rules of the State of purchase. 6. The procuring party shall not use this agreement as a method for obtaining additional concessions or reduced prices for similar products or services. http://www.ncpa.us/Page/1\11CP' cans 9/13/2013 NCPA - National Cooperative Purchasing Alliance : Master Intergovernmental Cooperati... Page 2 of 2 7. The procuring party shall be responsible for the ordering of Products under this agreement. A non -procuring party shall not be liable in any fashion for any violation by a procuring party, and the procuring party shall hold non -procuring party harmless from any liability that may arise from action or inaction of the procuring party. 8. This agreement shall remain in effect until termination by a party giving 30 days written notice to the other party. The provisions of paragraphs 5, 6 and 7 hereof shall survive any such termination. 9. This agreement shall take effect after execution of the Lead Agency Certificate or Participating Public Agency Registration, as applicable, http:// mcpa.us/Page/MICPTerms 9113/2013 NCPA - National Cooperative Purchasing Alliance : About NCPA Page 1 of 2 National Cooperative Purchasing Alliance About NCPA NCPA (National Cooperative Purchasing Alliance) is a leading national government purchasing cooperative working to reduce the cost of goods and services by leveraging the purchasing power of public agencies in all 50 states. NCPA utilizes state of the art procurement resources and solutions that result in cooperative purchasing contracts that ensure all public agencies are receiving products and services of the highest quality at the lowest prices. NCPA's Process NCPA works with a public agency, who as Lead Agency competitively solicits national master procurement contracts for use by all public agencies. These contracts are established using the following process: • The Lead Agency issues a competitive solicitation for a product or service on behalf of NCPA and all public agencies. • The solicitation is advertised nationally for a minimum of 30 days. You can view our current solicitations on our website. • The solicitation includes language that makes the contract accessible nationally to public agencies in states whose laws allow for intergovernmental contract use (sometimes called "piggybacking" or "adopting") • Vendors respond to the solicitation with sealed responses that are recorded and publicly opened. • The Lead Agency evaluates the responses based on "Identified Evaluation Criteria'' and awards contracts. Who Can Use NCPA's Contracts There are over 90,000 agencies nationwide from both the public and nonprofit sectors that are eligible to utilize NCPA's cooperative purchasing contracts. These include, but are not limited to the following agency types: • School Districts (including K-12, Charter schools, and Private K-12) • Higher Education (including Universities, Community Colleges, Private Colleges, and Technical / Vocational Schools) • Cities, Counties, and any Local Government • State Agencies • Healthcare Organizations • Church/Religious • Nonprofit Corporations http://www.ncpa. us/Page/About 9/13/2013 NPA - National Cooperati e PurchasingAlli e : AboutNCPA Page 2 cif 2 S ate Statutes int to seeyourstate's laws on coopers we purchasing? Dick here to view yt tar state's Laws on cooperative purchasing. Ftp; nepa.0 lPage/About 11 /2013 BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item For Meeting of: 10/15/2013 ITEM TITLE: SUBMITTED BY: Resolution authorizing the City of Yakima to be a participating public agency with the National Cooperative Purchasing Alliance (NCPA). Maria Mayhue, Senior Buyer 575-6094 SUMMARY EXPLANATION: Staff respectfully requests approval authorizing the City of Yakima and the National Cooperative Purchasing Alliance (NCPA), to arrange joint cooperative purchases of certain goods and services. Pursuant to Chapter 39.34 RCW Interlocal Cooperation Act, the Information Technology Division has requested that the City become a member of NCPA in order to purchase certain IT related items. NCPA works with public agencies, who as Lead Procurement Agencies competitively solicit national master agreements for aggregated use. This cooperative purchasing strategy offers lower costs, plus time and resource savings, to participating agencies. Becoming a member will also allow for future joint or cooperative purchases of various goods and services between the City of Yakima and NCPA. Resolution: X Other (Specify): Contract: X Start Date: Upon Execution Item Budgeted: NA Funding Source/Fiscal Impact: Strategic Priority: Insurance Required? No Ordinance: Contract Term: Until cancelled by either party End Date: Until cancelled by either party Amount: N/A Partnership Development Mail to: Phone: APPROVED FOR SUBMITTAL: RECOMMENDATION: Adopt Resolution City Manager ATTACHMENTS: Description NCPA Resolution - Intergovernmental Purchasing Agreement NCPA Master Intergovernmental Cooperative Purchasing Agreement El NCPA About 9/23/2013 Upload Date 9/23/2013 9/23/2013 Type Resolution Contract Backup Material For City of Yakima Use Only: Contract No Project No. Resolution No RFQP No ANN SUPPLEMENTAL AGREEMENT TO NCPA WAXIE CONTRACT #21-12 FOR JANITORIAL SUPPLIES, EQUIPMENT, MAINTENANCE & REPAIR Between CITY OF YAKIMA, WASHINGTON AND WAXIE Enterprises, Inc. THIS AGREEMENT, made and entered into on this / o7 day of A/p e e-ni 4o✓, 2015, by and between the City of Yakima, Washington, a municipal corporation with its principal office at 129 North Second Street, Yakima, WA 98901, hereinafter referred to as "CITY", and WAXIE Enterprises, Inc., dba WAXIE Sanitary Supply, with its principal office (t A hereinafter referred to as "WAXIE"; said corporation are licensed and registered to do business in the State of Washington, and will provide services under this Agreement for Janitorial Supplies and Services, hereinafter referred to as "SERVICES" on behalf of the City of Yakima. WITNESSETH: RECITALS WHEREAS, CITY desires to retain WAXIE to provide services described in NCPA Contract RFP #21-12 this Agreement and subsequent Amendments thereto; and WHEREAS, WAXIE represents that it has available and offers to provide personnel with knowledge and experience necessary to satisfactorily accomplish these services and that it has no conflicts of interest prohibited by law from entering into this Agreement; NOW, THEREFORE, CITY and WAXIE agree as follows: SECTION 1 INCORPORATION OF RECITALS 1.1 The above recitals are incorporated into these operative provisions of the Agreement. SECTION 2 SCOPE OF CONTRACT 2.1 WAXIE agrees to provide those services described in the specifications of the Bid, attached hereto & incorporated herein. Unless modified in writing by both parties. Such changes hereinafter shall be referred to as "Additional Services." SECTION 4 RESPONSIBILITY OF WAXIE 4 1 INDEMNIFICATION• (a) WAXIE agrees to defend, indemnify, and hold harmless the CITY, its elected officials, agents, officers, employees, agents and volunteers (hereinafter "parties protected") from (1) claims, demands, liens, lawsuits, administrative and other proceedings,(including reasonable costs and attorneys fees) and (2) judgments, awards, losses, liabilities, damages, penalties, fines, costs and expenses of any kind claimed by third parties arising out of, or related to any death, injury, damage or destruction to any person or any property to the extent caused by any negligent act, action, default, error or omission or willful misconduct arising out of WAXIE's performance under this Agreement. In the event that any lien is placed upon the City's property or any of the City's officers, employees or agents as a result of the negligence or willful misconduct of WAXIE, City of Yakima Supplemental Agreement to NCPA Contract #21-I2 Page 1 of 7 of WAXIE, WAXIE shall at once cause the same to be dissolved and discharged by giving bond or otherwise. (b) COUNTY agrees to indemnify and hold WAXIE harmless from loss, cost, or expense of any kind claimed by third parties, including without limitation such loss, cost, or expense resulting from injuries to persons or damages to property, caused solely by the negligence or willful misconduct of the COUNTY, its employees, or agents in connection with the service. (c) If the negligence or willful misconduct of both WAXIE and the COUNTY (or a person identified above for whom each is liable) is a cause of such third party claim, the loss, cost, or expense shall be shared between WAXIE and the COUNTY in proportion to their relative degrees of negligence or willful misconduct and the right of indemnity will apply for such proportion. (d) Nothing contained in this Section or this Agreement shall be construed to create a liability or a right of indemnification in any third party 4.2 WAXIE does not accept liability for improper handling, storage, transportation, installation, in- situ maintenance, removal or disposal of products by County after delivery. 4.3 In any and all claims by an employee of WAXIE, any subcontractor, anyone directly or indirectly employed by any of them, or anyone for whose acts any of them may be liable, the indemnification obligations under this Agreement shall not be limited in any way by any limitation on the amount or types of damages, compensation, or benefits payable by or for WAXIE or a subcontractor under workers' or workmens' compensation acts, disability benefit acts, or other employee benefit acts. WAXIE'S INITIALS SECTION 5 INSURANCE COUNTY'S INITIALS 5.1 At all times during performance of this Contract, WAXIE shall secure and maintain in effect insurance to protect the County and WAXIE from and against all claims, damages, losses, and expenses arising out of or resulting from the performance of this Contract. WAXIE shall provide and maintain in force insurance in limits no less than that stated below, as applicable. The County reserves the rights to require higher limits should it deem it necessary in the best interest of the public 5.1 1 Commercial Liability Insurance: WAXIE shall obtain and maintain in full force and effect during the term of the contract, commercial general liability coverage with insurance camers admitted to do business in the State of Washington. The insurance companies must carry a Best's Rating of A- VII or better The policies will be written on an occurrence basis, subject to the following minimum limits of liability: Commercial General Liability: Combined Single Limit: $1,000,000 Per Occurrence $2,000,000 Annual Aggregate The City of Yakima and Yakima County, its agents, elected and appointed officials, volunteers and employees are to be listed as additional insureds under the policies. WAXIE will provide a Certificate of Insurance to the County as evidence of coverage. The insured will provide the County with 30 -day notice of cancellation in the event coverage is terminated during the term of this Contract. A copy of the additional insured endorsement attached to the policy will be included with the certificate. Yakima County Supplemental Agreement to NCPA Contract #21-12 Page 2 of 7 WAXIE shall also maintain worker's compensation through the State of Washington. If at any time dunng the life of the contract or any extension, WAXIE fails to maintain the required insurance in full force and effect, all work under the contract shall be discontinued immediately Any failure to maintain the required insurance may be sufficient cause for the City to terminate the contract. This Certificate of insurance shall be provided to the Purchasing Manager, pnor to commencement of this work. A sample is attached. 5 1.2 Commercial Automobile Liability Insurance. a. If WAXIE owns any vehicles, before this Contract is fully executed by the parties, WAXIE shall provide the City with a certificate of insurance as proof of commercial automobile liability insurance and commercial umbrella liability insurance with a total minimum liability limit of One Million Dollars ($1,000,000.00) per occurrence combined single limit bodily injury and property damage. Automobile liability will apply to "Any Auto" and be shown on the certificate. b. If WAXIE does not own any vehicles, only "Non -owned and Hired Automobile Liability" will be required and may be added to the commercial liability coverage at the same limits as required in that section of this Contract, which is Section 5.1.1 entitled "Commercial General Liability Insurance". c. Under either situation described above in Section 5.1.2a and Section 5.1.2b, the required certificate of insurance shall clearly state who the provider is, the coverage amount, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Contract. The policy shall name the City of Yakima and Yakima County, its elected officials, officers, agents, employees, and volunteers as additional insureds, and shall contain a clause that the insurer will not cancel or change the insurance without first giving the City thirty (30) calendar days prior written notice (any language in the clause to the effect of "but failure to mail such notice shall impose no obligation or liability of any kind upon the company" shall be crossed out and initialed by the insurance agent). The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide and admitted in the State of Washington. 5.1.3 Statutory workers' compensation and employer's liability insurance as required by state law SECTION 6 DELIVERY/SHIPMENTS 6.1 All orders placed, are delivered with no minimum order amount and no shipping charges. WAXIE will do a single drop, inside delivery for each order. 6 1.1 WAXIE will delivery orders to City of Yakima locations twice a week. 6.1.2 All orders that are placed before 3.00 pm for items that are m stock will be delivered by the next day, unless customer request a specific delivery date. a. Special order or non -stock items will be delivered within 5 days of receipt of product from manufacture 6 1.3 There will be no additional charge for orders shipped and received using UPS. City of Yakima Supplemental Agreement to NCPA Contract #21-12 Page 3 of 7 SECTION 7 ONLINE ORDERING 7.1 City's current online ordering procedures and access to WAXIE's website will remain the same. The WAXIE website with online catalog, shopping cart, and all of the City's past ordering history with WAXIE will be accessible and without change. SECTION 8 CONTRACT ITEMS 8 1 All items the City currently orders from WAXIE through the NJPA Contract will also be available under contracted price with WAXIE through the NCPA Contract. a. WAXIE will send an updated price list every month. SECTION 9 PRODUCT REQUIREMENTS 9 1 GREEN Products. WAXIE participates in Green Partner Support (GPS) but the City is not obligated to purchase GREEN products or participate in the GPS program. 9.2 Dispensers. Dispensers are to be included with all products and installed by WAXIE at no charge. Dispensers owned by the City may be used if products are compatible. a. WAXIE shall furnish acceptable electronic or manual dispensing devices as requested by the ordering Department. Dispensing devices are to be compatible with the product and if required, with the existing machine/device at the facility and be capable of pumping directly from the container. b WAXIE shall be responsible for ensuring that dispensers are installed and operating to department satisfaction on all machines and other areas and that appropriate personnel at all agencies are trained in their operation. c WAXIE shall train, as needed or requested, appropriate personnel on the use and performance of the dispensing equipment at no additional cost. d. WAXIE shall calibrate dispenser(s) at time of installation and insure during all service calls that product is dispensed at most economical dilution for optimum performance. e. Any universal product dispensers will be provided (if needed) at no cost to the City and any proprietary dispensers will be provided (if needed) at WAXIE's cost. SECTION 10 CONSULTING SERVICES 10.1 Consulting services outlined in WAXIE's proposal will be provided to the City free of charge SECTION 11 ONSITE PRODUCT TRAINING 11.1 WAXIE will provide onsite product training customized to meet the City's content and schedule requirements, 24/7/365 including nights and weekends, at no charge. SECTION 12 EQUIPMENT WARRANTIES 12.1 WAXIE will provide manufactures warranties for all equipment purchased and distributed through WAXIE. City of Yakima Supplemental Agreement to NCPA Contract #21-12 Page 4 of 7 SECTION 13 PRODUCTS 13.1 Product Returns. WAXIE will return any product within 90 days of purchase for any reason with no restocking fee After 90 days, bleach products are not illegible for return. 13.2 Substitutions. WAXIE will not substitute any product for any reason without the express permission of the City. SECTION 14 JURISDICTION AND VENUE 14 1 This Agreement shall be administered and interpreted under the laws of the State of Washington. Jurisdiction of litigation ansing from this Agreement shall be in Washington State. If any part of this Agreement is found to conflict with applicable laws, such part shall be inoperative, null, and void insofar as it conflicts with said laws, but the remainder of this Agreement shall be in full force and effect. Venue of all disputes arising under this Agreement shall be Yakima County, State of Washington. SECTION 15 EQUAL EMPLOYMENT and NONDISCRIMINATION 15 1 During the performance of this Agreement, WAXIE and WAXIE's subcontractors shall not discriminate in violation of any applicable federal, state and/or local law or regulation on the basis of age, sex, race, creed, religion, color, national origin, marital status, disability, honorably discharged veteran or military status, pregnancy, sexual orientation, and any other classification protected under federal, state, or local law. This provision shall include but not be limited to the following: employment, upgrading, demotion, transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, selection for training, and the provision of services under this Agreement. WAXIE agrees to comply with the applicable provisions of State and Federal Equal Employment Opportunity and Nondiscrimination statutes and regulations. SECTION 16 DISPUTE RESOLUTION 16.1 In the event that any dispute shall arise as to the interpretation of this agreement, or in the event of a notice of default as to whether such default does constitute a breach of the contract, and if the parties hereto cannot mutually settle such differences, then the parties shall first pursue mediation as a means to resolve the dispute. If the afore mentioned methods are either not successful then any dispute relating to this Agreement shall be decided in the courts of Yakima County, in accordance with the laws of Washington. If both parties consent in writing, other available means of dispute resolution may be implemented. SECTION 17 NOTICE 17.1 Any notice required to be given under the terms of this Agreement shall be directed to the party at the address set forth below. Notice shall be considered issued and effective upon receipt thereof by the addressee -party, or seventy-two (72) hours after mailing by certified mail to the place of business set forth below, whichever is earlier. CITY: City of Yakima Sue Ownby, Purchasing Manager 129 North 2nd Street Yakima, WA 98901 WAXIE: (,L �a i e {rJ -'k� f� Cl 11) Xre L. -y P`i City of Yakima Supplemental Agreement to NCPA Contract #21-12 Page 5 of 7 SECTION 18 FTA REQUIREMENTS AND CHANGES 18.1 The Vendor shall at all times comply with all applicable Federal Transit Administration (FTA) regulations, policies, procedures and directives. The Vendor's failure to so comply shall constitute a material breach of this Agreement. IN WITNESS WHE authorized officers o CIT OF YAKIM parties hereto have caused this agreement to be executed by their respective tatives as of the day and year first above written. Rourk Title: City Manager Date: /i/i 2/ / Attest fig J' /l.0ivbc‘ 441 �"onya-Glaa, Ci Clerk CITY CONTRACT NIX e/ . -x.22,8 REsoWTIONNO' '‹—'0/3—/36 WAXIE Signature Printed Name• (`\(-\'\C-k-<J TttleL F fiiCtik� ACC Date: kj e) N .h L h) A01 -)� City of Yakima Supplemental Agreement to NCPA Contract #21-12 Page 6 of 7 EXHIBIT A Janitorial Supplies, Equipment, Maintenance & Repair RFP #21-12 City of Yakima Supplemental Agreement to NCPA Contract #21-12 Page 7 of 7 Request for Proposal (RFP) for Janitorial Supplies, Equipment, Maintenance & Repair Solicitation Number: 2142 Publication Date: Thursday, September 20th, 2012 Notice to Respondent: Submittal Deadline: Thursday, October 25th, 2012 2:30 pm CST Questions regarding this solicitation must be submitted to questions@ncpa.us no later than Thursday, October 18th, 2012. All questions and answers will be posted to http://www.ncpa.us/solicitations. It is the intention of Region 14 Education Service Center (herein "Region 14 ESC") to establish a Master Agreement for Janitorial Supplies, Equipment, Maintenance & Repair for use by Region 14 ESC and other public agencies supported under this contract. This Request for Proposal is issued on behalf of the National Cooperative Purchasing Alliance through a public agency clause, which provides that any county, city, special district, local government, school district, private K-12 school, higher education institution, state, other government agency, healthcare organization or nonprofit organization may purchase Products and Services through this contract. Respondents will be required to execute the NCPA Administration Agreement upon award. This contract will allow agencies to purchase on an "as needed" basis from a competitively awarded contract. Respondents are requested to submit their total line of available products and services. While this solicitation specifically covers Janitorial Supplies, Equipment, Maintenance & Repair, respondents are encouraged to submit an offering on any or and all products and services available that they currently perform in their normal course of business. Responses shall be received no later than the submittal deadline in the offices of Region 14 ESC at the address below: Region 14 Education Service Center 1850 Highway 351 Abilene, Texas 79601 Immediately following the deadline, all responses will be publically opened and the respondents recorded. Any response received later than the specified deadline, whether delivered in person or mailed, will be disqualified. Faxed or electronically submitted responses cannot be accepted. Responses must be sealed and plainly marked with the company name and the opening date and time. Two (2) bound and signed copies of the proposals and Two (2) electronic copies on CD, DVD, or flash drives (i.e. pin or jump drives) shall be provided. Competitive Solicitation by Region 14 Education Service Center For Janitorial Supplies, Equipment, Maintenance & Repair On behalf of itself and other Government Agencies and made available through the National Cooperative Purchasing Alliance RFP # 21-12 National Cooperative Purchasing Alliance Introduction / Scope ♦ Region 14 ESC on behalf of itself and all states, local governments, school districts, and higher education institutions in the United States of America, and other government agencies and non- profit organizations (herein "Public Agency" or collectively "Public Agencies") is soliciting proposals from qualified vendors to enter into a Master Agreement for a complete line of Janitorial Supplies, Equipment, Maintenance & Repair. ♦ Region 14 ESC, as the lead public agency, has partnered with NCPA to make the resultant contract available to all participating agencies in the United States. NCPA provides marketing and administrative support for the awarded vendor that promotes the successful vendor's products and services to Public Agencies nationwide. The Vendor will execute the NCPA Administration Agreement (Tab 2) upon award. Vendor should thoroughly review all documents and note any exceptions to NCPA terms andconditions in their proposal. ♦ Awarded vendor(s) shall perform covered services under the terms of this agreement. Respondents shall provide pricing based on a discount from their standard pricing schedules for products and/or services offered. Electronic Catalog and/or price lists must accompany the proposal. Multiple percentage discount structure is also acceptable. Please specify where different percentage discounts apply. Additional pricing and/or discounts may be included. ♦ Each service proposed is to be priced separately with all ineligible items identified. Services may be awarded to multiple vendors. Respondents may elect to limit their proposals to a single service within any category, or multiple services within any and all categories. ♦ National Cooperative Purchasing Alliance (NCPA) 00 The National Cooperative Purchasing Alliance (herein "NCPA") assists public agencies to increase their efficiency and reduce their costs when procuring goods and services. This is accomplished by awarding competitively solicited contracts that are leveraged nationally by combining the volumes and purchasing power of entities nationwide. Our contracts are available for use by any entity that must comply with procurement laws and regulations. ♦ It is the intention of Region 14 ESC and NCPA to achieve the following objectives through this RFP. 00 Provide a comprehensive competitively solicited Master Agreement offering Products and Services to Public Agencies; 00 Achieve cost savings of Vendors and Public Agencies through a single competitive solicitation process that eliminates the need for multiple proposals; 00 Combine the purchasing power of Public Agencies to achieve cost effective pricing; 00 Reduce the administrative and overhead costs of Vendors and Public Agencies through state of the art purchasing procedures. Instructions to Respondents ♦ Submission of Response 00 Only sealed responses will be accepted. Faxed or electronically transmitted responses will not be accepted. 00 Sealed responses may be submitted on any or all items, unless stated otherwise. Region 14 ESC reserves the right to reject or accept any response. 00 Deviations to the terms, conditions and/or specifications shall be conspicuously noted in writing by the respondent and shall be included with the response. 00 Withdrawal of response will not be allowed for a period of 120 days following the opening. Pricing will remain firm for 120 days from submittal. ♦ Required Proposal Format 00 Responses shall be provided in a three-ring binder or report cover using 8.5 x 11 paper clearly identified with the name of Respondents company and solicitation responding to on the outside front cover and vertical spine. All forms are to be completed electronically. Include a copy of all solicitation pages before section needing tabulation in response. Tabs should be used to separate the proposal into sections, as identified below. Respondents failing to organize in the manner listed may be considered non-responsive and may not be evaluated. ♦ Binder Tabs 00 Tab 1 - Signature Form 00 Tab 2 - NCPA Administration Agreement 00 Tab 3 - Vendor Questionnaire 00 Tab 4 - Vendor Profile 00 Tab 5 - Products and Services / Scope 00 Tab 6 - References 00 Tab 7 - Pricing 00 Tab 8 - Value Added Products and Services 00 Tab 9 - Required Documents ♦ Shipping Label 00 The package must be clearly identified as listed below with the solicitation number and name of the company responding. All packaged must be sealed and delivered to the Region 14 ESC offices no later than the submittal deadline assigned for this solicitation. From: Mike Muscara Company: WAXIE Enterprises, Inc. dba WAXIE Sanitary Supply Address: 9353 WAXIE Way City, State, Zip: San Diego, CA 92123 Solicitation Name and Number: RFP for Janitorial Supplies, Equipment, Maintenance & Repair 21-12 Due Date and Time: Thursday, October 25th, 2012 2:30pm CST Tab 1 - Master Agreement General Terms and Conditions ♦ Customer Support 00 The vendor shall provide timely and accurate technical advice and sales support. The vendor shall respond to such requests within one (1) working day after receipt of the request. ♦ Assignment of Contract 00 No assignment of contract may be made without the prior written approval of Region 14 ESC. Purchase orders and payment can only be made to awarded vendor. Awarded vendor is required to notify Region 14 ESC when any material change in operation is made. ♦ Disclosures 00 Respondent affirms that he/she has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor or service to a public servant in connection with this contract. 00 The respondent affirms that, to the best of his/her knowledge, the offer has' been arrived at independently, and is submitted without collusion with anyone to obtain information or gain any favoritism that would in any way limit competition or give an unfair advantage over other vendors in the award of this contract. ♦ Renewal of Contract 00 Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually for an additional four (4) years if agreed to by Region 14 ESC and the vendor. ♦ Funding Out Clause 00 Any/all contracts exceeding one (1) year shall include a standard "funding out" clause. A contract for the acquisition, including lease, of real or personal property is a commitment of the entity's current revenue only, provided the contract contains either or both of the following provisions: 00 Retains to the entity the continuing right to terminate the contract at the expiration of each budget period during the term of the contract and is conditioned on a best efforts attempt by the entity to obtain appropriate funds for payment of the contract. ♦ Shipments (if applicable) 00 The awarded vendor shall ship ordered products within seven (7) working days for goods available and within four (4) to six (6) weeks for specialty items after the receipt of the order unless modified. If a product cannot be shipped within that time, the awarded vendor shall notify the entity placing the order as to why the product has not shipped and shall provide an estimated shipping date. At this point the participating entity may cancel the order if estimated shipping time is not acceptable. • Tax Exempt Status 00 Since this is a national contract, knowing the tax laws in each state is the sole responsibility of the vendor. • Payments 00 The entity using the contract will make payments directly to the awarded vendor. • Pricing 00 All pricing submitted to shall include the administrative fee to be remitted to NCPA by the awarded vendor. It is the awarded vendor's responsibility to keep all pricing up to date and on file with NCPA. 00 All deliveries shall be freight prepaid, F.O.B. destination and shall be included in all pricing offered unless otherwise clearly stated in writing D Pricing- WAXIE Sanitary Supply is offering the following price and delivery program. o Within WAXIE Sanitary Supply's normal company owned truck delivery zones, all orders are delivered with no minimum order and no freight charges. o Outside of WAXIE Sanitary Supply's normal company truck delivery zones, all orders shall have a $400 00 minimum or $40 00 small order charge and shall be delivered on a freight prepay and add basis The same pricing and delivery parameters shall prevail for any subcontractors WAXIE utilizes for contract fulfillment in states where we do not operate. Special Pricing and Delivery Terms - Alaska WAXIE Sanitary Supply operates in the State of Alaska Due to Alaska's extraordinary environment and the distances and expense required to operate in Alaska the following terms shall apply. A twenty five cent per pound additional charge shall be added to all prices quoted for the continental U S. for delivery in WAXIE Sanitary Supply's normal delivery area in Anchorage and Fairbanks. Outside of WAXIE Sanitary Supply's normal truck delivery area in Anchorage and Fairbanks the Alaska price plus freight prepaid and added shall be the pricing and delivery terms. Delivery to remote areas is on an availability of transportation basis. Some areas have no deliveries in the winter months Hawaii WAXIE Sanitary Supply will offer to support the NCPA contract through a Network Services Company affiliate. Pricing and delivery terms are to be negotiated with the subcontractor after award. Delivery to Hawaii can be complex, particularly to the outer Islands. WAXIE Sanitary Supply is offering a core list of products priced on a discount by line item basis All prices are fixed and firm for one year beginning on November 1, 2012 through October 31, 2013 Prices shall be adjusted based on the actual manufacturer's price change by line item Any price reductions shall be immediately passed along to contract users into stock costs and some general industry wide cost supports for public sector clients. It is very likely that many of these prices will fall as manufacturers price supports are gathered throughout the contracts first year. WAXIE Sanitary Supply shall attempt to negotiate subcontracts with Network Services Company affiliates in each state to expand our NCPA offering to all 50 states Since each subcontractor has its own house brand, all prices shown for WAXIE products are for each sub -contractors house brand of the equivalent item if available. This pricing program works very well as a comparative based on products with equal form, fit, and function Our pricing program for equivalent products is currently being utilized for healthcare and public sector GPO contracts nationwide with sales of over $300,000,000.00 annually. • Warranty 00 Proposals should address each of the following: §§ Applicable warranty and/or guarantees of equipment and installations including any conditions and response time for repair and/or replacement of any components during the warranty period. §§ Availability of replacement parts §§ Life expectancy of equipment under normal use §§ Detailed information as to proposed return policy on all equipment • Indemnity 00 The awarded vendor shall protect, indemnify, and hold harmless Region 14 ESC and its participants, administrators, employees and agents against all claims, damages, losses and expenses arising out of or resulting from the actions of the vendor, vendor employees or vendor subcontractors in the preparation of the solicitation and the later execution of the contract. NCPA agrees to indemnify, defend and save harmless WAXIE Sanitary Supply, its governing board, related divisions and entities, officers, agents, and employees from and against any and all claims, demands, losses, defense costs, or liability of any kind or nature which the District, its officers, agents and employees may sustain or injure or which may be imposed upon them for injury to or death of persons, or damage to property as a result of, arising out of, or in any manner connected with the District's agents, employees or subcontractor's misuse of products, equipment or any items purchased under the terms of this contract. WAXIE cannot accept liability for improper handling, storage, transportation, installation, in-situ maintenance, removal or disposal of products after delivery. • Franchise Tax 00 The respondent hereby certifies that he/she is not currently delinquent in the payment of any franchise taxes. • Supplemental Agreements 00 The entity participating inthiscontract and awarded vendor may enter into a separate supplemental agreement to further define the level of service requirements over and above the minimum defined in this contract i.e. invoice requirements, ordering requirements, specialized delivery, etc. Any supplemental agreement developed as a result of this contract is exclusively between the participating entity and awarded vendor. ♦ Certificates of Insurance 00 Certificates of insurance shall be delivered to the Public Agency prior to commencement of work. The insurance company shall be licensed in the applicable state in which work is being conducted. The awarded vendor shall give the participating entity a minimum of ten (10) days notice prior to any modifications or cancellation of policies. The awarded vendor shall require all subcontractors performing any work to maintain coverage as specified. ♦ Legal Obligations 00 It is the Respondent's responsibility to be aware of and comply with all local, state, and federal laws governing the sale of products/services identified in this RFP and any awarded contract and shall comply with all while fulfilling the RFP. Applicable laws and regulation must be followed even if not specifically identified herein. ♦ Protest 00 A protest of an award or proposed award must be filed in writing within ten (10) days from the date of the official award notification and must be received by 5:00 pm CST. No protest shall lie for a claim that the selected Vendor is not a responsible Bidder. Protests shall be filed with Region 14 ESC and shall include the following: §§ Name, address and telephone number of protester §§ Original signature of protester or its representative §§ Identification of the solicitation by RFP number §§ Detailed statement of legal and factual grounds including copies of relevant documents and the form of relief requested 00 Any protest review and action shall be considered final with no further formalities being considered. ♦ Force Majeure 00 If by reason of Force Majeure, either party hereto shall be rendered unable wholly or in part to carry out its obligations under this Agreement then such party shall give notice and full particulars of Force Majeure in writing to the other party within a reasonable time after occurrence of the event or cause relied upon, and the obligation of the party giving such notice, so far as it is affected by such Force Majeure, shall be suspended during the continuance of the inability then claimed, except as hereinafter provided, but for no longer period, and such party shall endeavor to remove or overcome such inability with all reasonable dispatch. 00 The term Force Majeure as employed herein, shall mean acts of God, strikes, lockouts, or other industrial disturbances, act of public enemy, orders of any kind of government of the United States or any civil or military authority; insurrections; riots; epidemics; landslides; lighting; earthquake; fires; hurricanes; storms; floods; washouts; droughts; arrests; restraint of government and people; civil disturbances; explosions, breakage or accidents to machinery, pipelines or canals, or other causes not reasonably within the control of the party claiming such inability. It is understood and agreed that the settlement of strikes and lockouts shall be entirely within the discretion of the party having the difficulty, and that the above requirement settlement of strikes and lockouts by acceding to the demands of the opposing party or parties when such settlement is unfavorable in the judgment of the party having the difficulty ♦ Prevailing Wage 00 It shall be the responsibility of the Vendor to comply, when applicable, with the prevailing wage legislation in effect in the jurisdiction of the purchaser. It shall further be the responsibility of the Vendor to monitor the prevailing wage rates as established by the appropriate department of labor for any increase in rates during the term of this contract and adjust wage rates accordingly. ♦ Miscellaneous 00 Either party may cancel this contract in whole or in part by providing written notice. The cancellation will take effect 30 business days after the other party receives the notice of cancellation. After the 30th business day all work will cease following completion of final purchase order. ♦ Open Records Policy 00 Because Region 14 ESC is a governmental entity responses submitted are subject to release as public information after contracts are executed. If a vendor believes that its response, or parts of its response, may be exempted from disclosure, the vendor must specify page -by -page and line• -by-line the parts of the response, which it believes, are exempt. In addition, the respondent must specify which exception(s) are applicable and provide detailed reasons to substantiate the exception(s). 00 The determination of whether information is confidential and not subject to disclosure is the duty of the Office of Attorney General (OAG). Region 14 ESC must provide the OAG sufficient information to render an opinion and therefore, vague and general claims to confidentiality by the respondent are not acceptable. Region 14 ESC must comply with the opinions of the OAG. Regionl4 ESC assumes no responsibility for asserting legal arguments on behalf of any vendor. Respondent are advised to consult with their legal counsel concerning disclosure issues resulting from this procurement process and to take precautions to safeguard trade secrets and other proprietary information. Process Region 14 ESC will evaluate proposals in accordance with, and subject to, the relevant statutes, ordinances, rules, and regulations that govern its procurement practices. NCPA will assist Region 14 ESC in evaluating proposals. Award(s) will be made to the prospective vendor whose response is determined to be the most advantageous to Region 14 ESC, NCPA, and its participating agencies. To qualify for evaluation, response must have been submitted on time, and satisfy all mandatory requirements identified in this document. ♦ Contract Administration 00 The contract will be administered by Region 14 ESC. The National Program will be administered by NCPA on behalf of Region 14 ESC. ♦ Contract Term 00 The contract term will be for one (1) year starting from the date of the award. The contract may be renewed for up to four (4) additional one-year terms. ♦ Contract Waiver 00 Any waiver of any provision of this contract shall be in writing and shall be signed by the duly authorized agent of Region 14 ESC. The waiver by either party of any term or condition of this contract shall not be deemed to constitute waiver thereof nor a waiver of any further or additional right that such party may hold under this contract. ♦ Products and Services additions 00 Products and Services may be added to the resulting contract during the term of the contract by written amendment, to the extent that those products and services are within the scope of this RFP. ♦ Competitive Range 00 It may be necessary for Region 14 ESC to establish a competitive range. Responses not in the competitive range are unacceptable and do not receive further award consideration. ♦ Deviations and Exceptions 00 Deviations or exceptions stipulated in response may result in disqualification. It is the intent of Region 14 ESC to award a vendor's complete line of products and/or services, when possible. ♦ Estimated Quantities 00 The estimated dollar volume of Products and Services purchased under the proposed Master Agreement is $50 - $100 million dollars annually. This estimate is based on the anticipated volume of Region 14 ESC and current sales within the NCPA program. There is no guarantee or commitment of any kind regarding usage of any contracts resulting from this solicitation ♦ Evaluation 00 Region 14 ESC will review and evaluate all responses in accordance with, and subject to, the relevant statutes, ordinances, rules and regulations that govern its procurement practices. NCPA will assist the lead agency in evaluating proposals. Recommendations for contract awards will be based on multiple factors, each factor being assigned a point value based on its importance. ♦ Formation of Contract 00 A response to this solicitation is an offer to contract with Region 14 ESC based upon the terms, conditions, scope of work, and specifications contained in this request. A solicitation does not become a contract until it is accepted by Region 14 ESC. The prospective vendor must submit a signed Signature Form with the response thus, eliminating the need for a formal signing process. ♦ NCPA Administrative Agreement 00 The vendor will be required to enter and execute the National Cooperative Purchasing Alliance Administration Agreement with NCPA upon award with Region 14 ESC. The agreement establishes the requirements of the vendor with respect to a nationwide contract effort. ♦ Clarifications / Discussions 00 Region 14 ESC may request additional information or clarification from any of the respondents after review of the proposals received for the sole purpose of elimination minor irregularities, informalities, or apparent clerical mistakes in the proposal. Clarification does not give respondent an opportunity to revise or modify its proposal, except to the extent that correction of apparent clerical mistakes results in a revision. After the initial receipt of proposals, Region 14 ESC reserves the right to conduct discussions with those respondent's whose proposals are determined to be reasonably susceptible of being selected for award. Discussions occur when oral or written communications between Region 14 ESC and respondent's are conducted for the purpose clarifications involving information essential for determining the acceptability of a proposal or that provides respondent an opportunity to revise or modify its proposal. Region 14 ESC will not assist respondent bring its proposal up to the level of other proposals through discussions. Region 14 ESC will not indicate to respondent a cost or price that it must meet to neither obtain further consideration nor will it provide any information about other respondents' proposals or prices. ♦ Multiple Awards 00 Multiple Contracts may be awarded as a result of the solicitation. Multiple Awards will ensure that any ensuing contracts fulfill current and future requirements of the diverse and large number of participating public agencies. ♦ Past Performance 00 Past performance is relevant information regarding a vendor's actions under previously awarded contracts; including the administrative aspects of performance; the vendor's history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the vendor's businesslike concern for the interests of the customer. Evaluation Criteria ♦ Pricing (40 points) 00 Electronic Price Lists §§ Products, Services, Warranties, etc. price list §§ Prices listed will be used to establish both the extent of a vendor's product lines, services, warranties, etc. available from a particular bidder and the pricing per item. ♦ Abilit r to Provide and Perform the Required Services for the Contract (25 points) O Product Delivery within participating entities specified parameters O Number of line items delivered complete within the normal delivery time as a percentage O of line items ordered. O Vendor's ability to perform towards above requirements and desired specifications. O Quantity of line items available that are commonly purchased by the entity. 0 Quality of line items available compared to normal participating entity standards. ♦ References (15 points) 00 A minimum of ten (10) customer references for product and/or services of similar scope dating within past 3 years ♦ Technology for Supporting the Program (10 points) 00 Electronic on-line catalog, order entry use by and suitability for the entity's needs 00 Quality of vendor's on-line resources for NCPA members. 00 Specifications and features offered by respondent's products and/or services ♦ Value Added Services Description, Products and/or Services (10 points) 00 Marketing and Training 00 Customer Service Signature Form The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the terms, specifications and conditions at the prices proposed within response unless noted in writing. The undersigned further certifies that he/she is an officer of the company and has authority to negotiate and bind the company named below and has not prepared this bid in collusion with any other Respondent and that the contents of this proposal as to prices, terms or conditions of said bid have not been communicated by the undersigned nor by any employee or agent to any person engaged in this type of business prior to the official opening of this proposal. Prices are guaranteed: 120 days Company name WAXIE Enterprises, Inc. dba WAXIE Sanitary Supply Address 9353 Waxie Way City/State/Zip San Diego, CA 92123 Telephone No. 1-800-544-8054 Fax No. 1-858-279-6311 Email address mmuscara@WAXIE.com Printed name Mike Muscara Position with company Corporate Accounts Director Authorized signature Tab 2 - NCPA Administration Agreement This Administration Agreement is made as of N..1av M G I �d , by and between National Cooperative Purchasing Alliance ("NCPA") and WAXIE Sanitary Supply ("Vendor"). Recitals WHEREAS, Region 14 ESC has entered into a certain Master Agreement dated referenced as Contract Number -v , by and between Region 14 ESC and Vendor, as may be amended from time to time in accordance with the terms thereof (the "Master Agreement"), for the purchase of Janitorial Supplies, Equipment, Maintenance & Repair; WHEREAS, said Master Agreement provides that any state, city, special district, local government, school district, private K-12 school, technical or vocational school, higher education institution, other government agency or nonprofit organization (hereinafter referred to as "public agency" or collectively, "public agencies") may purchase products and services at the prices indicated in the Master Agreement; WHEREAS, NCPA has the administrative and legal capacity to administer purchases under the Master Agreement to public agencies; WHEREAS, NCPA serves as the administrative agent for Region 14 ESC in connection with other master agreements offered by NCPA WHEREAS, Region 14 ESC desires NCPA to proceed with administration of the Master Agreement; WHEREAS, NCPA and Vendor desire to enter into this Agreement to make available the Master Agreement to public agencies on a national basis; NOW, THEREFORE, in consideration of the payments to be made hereunder and the mutual covenants contained in this Agreement, NCPA and Vendor hereby agree as follows: • General Terms and Conditions 0 :. The Master Agreement, attached hereto as Tab 1 and incorporated herein by reference as though fully set forth herein, and the terms and conditions contained therein shall apply to this Agreement except as expressly changed or modified by this Agreement. 0: NCPA shall be afforded all of the rights, privileges and indemnifications afforded to Region 14 ESC under the Master Agreement, and such rights, privileges and indemnifications shall accrue and apply with equal effect to NCPA under this Agreement including, but not limited to, the Vendor's obligation to provide appropriate insurance and certain indemnifications to Region 14 ESC. 0: Vendor shall perform all duties, responsibilities and obligations required under the Master Agreement in the time and manner specified by the Master Agreement. 0 NCPA shall perform all of its duties, responsibilities, and obligations as administrator of purchases under the Master Agreement as set forth herein, and Vendor acknowledges that NCPA shall act in the capacity of administrator of purchases under the Master Agreement. 0- With respect to any purchases made by Region 14 ESC or any Public Agency pursuant to the Master Agreement, NCPA (a) shall not be construed as a dealer, re -marketer, representative, partner, or agent of any type of Vendor, Region 14 ESC, or such Public Agency, (b) shall not be obligated, liable or responsible (i) for any orders made by Region 14 ESC, any Public Agency or any employee of Region 14 ESC or Public Agency under the Master Agreement, or (ii) for any payments required to be made with respect to such order, and (c) shall not be obligated, liable or responsible for any failure by the Public Agency to (i) comply with procedures or requirements of applicable law, or (ii) obtain the due authorization and approval necessary to purchase under the Master Agreement. NCPA makes no representations or guaranties with respect to any minimum purchases required to be made by Region 14 ESC, any Public Agency, or any employee of Region 14 ESC or Public Agency under this Agreement or the Master Agreement. 0= The Public Agency participating in the NCPA contract and Vendor may enter into a separate supplemental agreement to further define the level of service requirements over and above the minimum defined in this contract i.e. invoice requirements, ordering requirements, specialized delivery, etc. Any supplemental agreement developed as a result of this contract is exclusively between the Public Agency and Vendor. NCPA, its agents, members and employees shall not be made party to any claim for breach of such agreement. • Term of Agreement 0: This Agreement shall be in effect so long as the Master Agreement remains in effect, provided, however, that the obligation to pay all amounts owed by Vendor to NCPA through the termination of this Agreement and all indemnifications afforded by Vendor to NCPA shall survive the term of this Agreement. • Fees and Reporting 0: Vendor shall pay to NCPA a monthly/quarterly administrative fee based upon the total purchase price paid to Vendor for the sale of products and/or services pursuant to the Master Agreement based upon tiered fee schedule below. Vendor's annual sales shall be measured on a calendar year basis. Sales Through Contract Administrative Fee ,Annual 0 - $50,000,000 2% $50,000,001- $100,000,000 1.75% $100,000,001 - $150,000,000 1.5% $150,000,001- $200,000,000 1.25% $200,000,001 - $500,000,000 1% $500,000,001- $1,000,000,000 0.75% $1,000,000,000+ 0.5% 0_ Supplier shall maintain an accounting of all purchases made by Public Agencies under the Master Agreement. NCPA and Region 14 ESC reserve the right to audit the accounting for a period of four (4) years from the date NCPA receives the accounting. In the event of such an audit, the requested materials shall be provided at the location designated by Region 14 ESC or NCPA. In the event such audit reveals an underreporting of Contract Sales and a resulting underpayment of administrative fees, Vendor shall promptly pay NCPA the amount of such underpayment, together with interest on such amount and shall be obligated to reimburse NCPA's costs and expenses for such audit. 0 The awarded vendor shall electronically provide NCPA with a detailed monthly or quarterly report showing the dollar volume of all sales under the contract for the previous month or quarter. Reports shall be sent via e-mail to NCPA offices at reporting@ncpa.us. Reports are due on the fifteenth (15th) day after the close of the previous month or quarter. It is the responsibility of the awarded vendor to collect and compile all sales under the contract from participating members and submit one (1) report. The report shall include at least the following information as listed in the example below: Vendor Name NCPA Report Month or Quarter Entity Name Zip Code State PO or Job # Sale Amount Total • General Provisions 0: This Agreement supersedes any and all other agreements, either oral or in writing, between the parties hereto with respect to the subject matter hereof, and no other agreement, statement, or promise relating to the subject matter of this Agreement which is not contained herein shall be valid or binding. 0: Awarded vendor agrees to allow NCPA to use their name and logo within website, marketing materials and advertisement. Any use of NCPA name and logo or any form of publicity regarding this contract by awarded vendor must have prior approval from NCPA. WAXIE Sanitary Supply requests reciprocal rights to approve the use of the WAXIE name and logo prior to NCPA utilizing it in any manner. 01 If any action at law or in equity is brought to enforce or interpret the provisions of this Agreement or to recover any administrative fee and accrued interest, the prevailing party shall be entitled to reasonable attorney's fees and costs in addition to any other relief to which such party may be entitled. 01 Neither this Agreement nor any rights or obligations hereunder shall be assignable by Vendor without prior written consent of NCPA. Any assignment without such consent will be void. WAXIE Sanitary Supply requests that the assignment clause be reciprocal for both parties. 01 This Agreement and NCPA's rights and obligations hereunder may be assigned at NCPA's sole discretion, to an existing or newly established legal entity that has the authority and capacity to perform NCPA's obligations hereunder 0: All written communications given hereunder shall be delivered to the addresses as set forth below. National Cooperative Purchasing Alliance: Vendor: WAXIE Sanitary Supply Name: /tIM-tew AC ) Name: Mike Muscara Title: D. t ed Or , f kIi neS5 fleue tof i# Title: Corporate Accounts Director Address: Po any 701 77 - Address: 9353 WAXIE Way lio (-S to n ) 77Z-7 C San Diego, CA 92123 Signature: Date: ( /1 Signature: Date: October 22. 2012 Tab 3 - Vendor Questionnaire Please provide responses to the following questions that address your company's operations, organization, structure, and processes for providing products and services. • States Covered 00 Bidder must indicate any and all states where products and services can be offered. 00 Please indicate the price co -efficient for each state if it varies. 50 States & District of Columbia (Selecting this box is equal to checking all boxes below) El Alabama Alaska • Arizona • Arkansas California Colorado • Connecticut • Delaware • District of Columbia • Florida II Georgia El Hawaii Idaho I. Illinois In Indiana • Iowa II Kansas • Kentucky II Louisiana • Maine • Maryland in Massachusetts In Michigan I. Minnesota • Mississippi II Missouri • Montana III Nebraska ffi Nevada • New Hampshire El New Jersey • New Mexico • New York II North Carolina In North Dakota • Ohio • Oklahoma ® Oregon • Pennsylvania El Rhode Island • South Carolina • South Dakota El Tennessee U Texas FR Utah • Vermont ■ Virginia Washington • West Virginia ■ Wisconsin • Wyoming All US Territories and Outlying Areas (Selecting this box is equal to checking all boxes below) American Somoa Northern Marina Islands Federated States of Micronesia Puerto Rico Guam U.S. Virgin Islands Midway Islands • Minority and Women Business Enterprise (MWBE) and (HUB) Participation 00 It is the policy of some entities participating in NCPA to involve minority and women business enterprises (MWBE) and historically underutilized businesses (HUB) in the purchase of goods and services. Respondents shall indicate below whether or not they are an M/WBE or HUB certified. §§ Minority / Women Business Enterprise • Respondent Certifies that this firm is a M/WBE N/A §§ Historically Underutilized Business • Respondent Certifies that this firm is a HUB N/A • Residency 00 Responding Company's principal place of business is in the city of San Diego State of CA • Felony Conviction Notice 00 Please Check Applicable Box; A publically held corporation; therefore, this reporting requirement is not applicable. ®ls not owned or operated by anyone who has been convicted of a felony. Is owned or operated by the following individual(s) who has/have been convicted of a felony 00 If the 3rd box is checked, a detailed explanation of the names and convictions must be attached. • Distribution Channel 00 Which best describes your company's position in the distribution channel: Manufacturer Direct • Certified education/government reseller Eg Authorized Distributor U Manufacturer marketing through reseller Value-added reseller • Other: • Processing Information 00 Provide company contact information for the following: §§ Sales Reports / Accounts Payable ContactPerson: David Valenzuela Sales Reports/ Marco Morlett A/P Title: Corporate Accounts Data Analyst/ Corporate Accounts Service Manager Company: WAXIE Sanitary Supply Address: 9353 WAXIE Way City: San Diego State: CA Zip: 92123 Phone: 1-800-544-8054 x649/x613 Email: dvalenzuelaRWAXIE.com/mmorlettAWAXIE.com §§ Purchase Orders Contact Person: Emmanuel Zepeda (Manny) Title: Corporate Accounts Administrator Company: WAXIE Sanitary Supply Address: 9353 WAXIE Way City: San Diego State: CA Zip: 92123 Phone: 1-800-544-8054 x204 Email: ezepeda@WAXIE.com §§ Sales and Marketing Contact Person: Mike Muscara Title: Corporate Accounts Director Company: WAXIE Sanitary Supply Address: 4136 E. McDowell Road City: Mesa State: AZ Zip: 85215 Phone: 1-800-544-8054 x641 Email: mmuscara@WAXIE.com ♦ Pricing Information 00 In addition to the current typical unit pricing furnished herein, the Vendor agrees to offer all future product introductions at prices that are proportionate to Contract Pricing. §§ If answer is no, attach a statement detailing how pricing for NCPA participants would be calculated for future product introductions. Yes ® No 00 Pricing submitted includes the required NCPA administrative fee. The NCPA fee is calculated based on the invoice price to the customer. Yes ® No 00 Vendor will provide additional discounts for purchase of a guaranteed quantity. Yes ® No Tab 4 - Vendor Profile Please provide the following information about your company: •••aPtO,Y149:11;111.9 SIO fdrif;tAftlIM Maijei f1‘ 01460a' Genera Managers iit.1121,1141,114A'', tynia Sar•marrS4* Natira Soars Flan ts ifS coml.-44.4 asia car.!?1 94041CcAnt: Freutan am 030 iat, yawls OirnmiCcevast Co•c04r,to *,kli a (844.1: Cap? ate at: Sustav acta.nu Saar 04•11$ len kum: Ccsocire at..m.f.0 Wm.*, %rwit V q Nsi-alaaer: Vs rim tiro Vcdan Ihessaku ;ea 2SFa 7S% Cup: i co c. - :i Pr e i Coct:e stv 7:ristisa.e: Sc;,, •• • , . . J 6.1 rzterta,insitar: a.ni 0..100:ara*, a Mar es t..ts• tikv.:4•47 LIN evir al Was i v rip fts e!is 4,:tarietl ,,,••:„1.•:ea.s sr4 ad [...etched doar./. mmtr,/,A alai oNlar•aNszntao trett,r,ca. . •rel haat?. rita hallw: (Myna aNa Sua:IV, ke=trava 450/ LI tz ZS ii elha 1.,?* ti!taft Ii•rAftilth.letAt dm. Pir4:P.al4t.to.r.: Unapt wa..t ictaitai suivarte az eel Is rec. Wren ages etss , .t. 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JacIscn SairnaCurcii LesaVosas OtsiteElba Fao rem This document is Confidential and Proorietai y Information and the property of Waste Sanitary Supply and is Sv.? ass: terundaln Unapt Ton Cavan Situ 0arigar Northam Conran Salo Unapt Operations Managers Terri Byrd, Operations Manager — ONT, tbyrd@WAXIE.com Lyle Christofferson, Operations Manager — SLC, Ichristofferson@WAXIE.com Chris Gowen, Assistant Operations Manager — ANC ,cgowen@WAXIE.com Mat Hamilton, Operations Manager — SEA ,mhamilton@WAXIE.com Daniel Hammer, Lead Operations Assistant — BOI ,dhammer@WAXIE.com Eric Hartman, Operations Supervisor — CS,ehartman@WAXIE.com Gene Kearns, Operations Manager — PHX,gkearns@WAXIE com Matt LaCivita, Operations Manager — NC,mlacivita@WAXIE.com Michele Loudermilk, Operations Supervisor — TUC,mloudermilk@WAXIE.com Laura Maloney, Operations Manager — SA ,Imaloney@WAXIE.com Kyle Norton, Operations Manager — LV ,knorton@WAXIE.com Craig Olsen, Lead Operations Assistant — STG ,colsen@WAXIE.com Tiffany Simmons, Operations Manager — DV;tsimmons@WAXIE.com Skip Willis, Operations Manager — SD,swillis@WAXIE.com Isaac Grijalva — Lead Operations Assistant—IF,igrijalva@WAXIE.com Eddie Azucena— Lead Operations Assistant-PO,eazucena@WAXIE.com • Define your standard terms of payment. - Net 20, NCPA contract terms are Net 30 • Who is your competition in the marketplace? Padre Janitorial Mission Janitorial Werth Janitorial Based on overall revenue, WAXIE is the largest provider of janitorial supplies in the Western United States. i I • What differentiates your company from competitors? WAXIE Sanitary Supply brings a proven record of implementing complex group purchasing contracts in the public sector rapidly and effectively. WAXIE Sanitary Supply has grown public sector group purchasing contracts that are national in scope to over $60,000,000.00 in sales from zero in just the past six years. This growth has been regional, nearly all in the nine western states we operate in. WAXIE Sanitary Supply can now project that success to all fifty states through our subcontracting partners. WAXIE Sanitary Supply has access to the most sophisticated market intelligence data available through our participation in several bid and market research contracts including BidSync, Onvia, Precision Data, Ariba, and others. This allows us to proactively plan for opportunities in the public sector and deliver contract solutions to all our public sector clients. WAXIE Sanitary Supply has a vertical market trained, and focused, outside sales and customer maintenance program. This assures public sector clients that our people know not only all of the technical aspects of cleaning, safety, lighting, equipment, and other supplies but also have a well rounded knowledge of public sector purchasing and its unique requirements. • Describe how your company will market this contract if awarded. WAXIE Sanitary Supply will utilize the following marketing tools to educate our customers and all public sector customers about the value of the NCPA contract. 1. Direct electronic marketing to current and future customers via email. 2. Sales force in WAXIE Sanitary Supply's nine state regions of 85 public sectors focused and trained consultants with advanced market intelligence information making calls directly on existing business for conversion, and new accounts that are eligible and available to convert. Since we know all of the current contract expiration dates we will be able to aggressively market the NCPA contract 3. Attendance at industry trade shows with banner stands showing our NCPA contract. 4. Offering NCPA to all current public sector customers as an immediate or long term option. We will not however change a customer from a current agreement, local or national without their express permission. • Describe how you intend to introduce NCPA to your company. WAXIE Sanitary Supply is already engaged with NCPA response at the executive level. All senior executives including the Chairman and CEO, President, both Executive Vice President and the General Managers, have been briefed on our opportunity with NCPA. Upon award an NCPA contract overview seminar will be broadcast to all WAXIE locations utilizing our teleconferencing system. All participating public sector sales and customer service personnel will be required to attend as well as all operations managers, warehouse managers, local purchasers and local accounts receivable personnel Immediately upon completion of the seminar the NCPA contract administrator will visit each WAXIE Inventory Center to review the operational aspects of the contract and to finalize NCPA market target lists • Describe your firm's capabilities and functionality of your on-line catalog / ordering website. WAXIE has a number of different options to support order fulfillment. Our main web -based tool is a full - featured online ordering website (online.WAXIE.com) which contains real time pricing, product availability, and historical order lookup, contract price lists, and product images, extended product descriptions, MSDS sheets. This online ordering system contains the standard features available on most websites and it has advanced functionality such as order approvals, ship -to level budgeting and spend management, unlimited user definable shopping lists, visibility on all searches for core/non-core items and the ability to restrict certain users to order only off the "Core" item list while allowing other users to order all items. This web functionality also allows a customer to access WAXIE's website through an XML -based direct connect (Punchout) between the customer's system and WAXIE's web servers. The Punchout protocol ensures the customer's backend systems have visibility to the items that are being ordered and the expected delivery dates. WAXIE also offers traditional EDI, AS2, and XML, email, fax and phone alternatives for customers to place their orders The ability to accept procurement cards and credit cards is available on all order entry methods with the exception of EDI If EDI is utilized, a default procurement card can be stored in an encrypted, tokenized form within WAXIE's servers and can used for all orders particular to a given ship -to WAXIE would also warn against using email or fax, due to PCI data security standards if p -cards are going to be sent with each order WAXIE's authorization process allows a user to have a different approver hierarchy based on order size and approvals can be tiered based when multiple approvals are needed for final submission of the order WAXIE's Spend Management allows the customer to create ship -to level budgets which are shown throughout the website and informs the user throughout the order process where they are from a spend standpoint in relationship to the period budget. Budgets can be entered by month, quarter, and year and via PO WAXIE's product restriction functionality can prevent users from ordering non-core or non -contract items while allowing super users the ability to order from WAXIE's entire product catalog This helps WAXIE customers ensure their purchases are being made for the right products. WAXIE has many customers using Punchout. Our Punchout customers vary greatly in spend and order frequency range and its typical that all of a Punchout customer's order volume with go through Punchout and in some cases our customers have asked us to disable their user's web ID's once the customer has moved to a Punchout ordering platform One of our larger Punchout customers is The San Diego Unified School District with sales of $3,307,216 and 5,284 orders processed through Punchout in the last 18months For the same time period the University of California sites in Davis, Irvine, Hastings, San Diego, Berkeley and Santa Barbara had Punchout sales of $2,338,101 or 6,946 orders. Web@Work e-commerce platform that can be customized for your needs, including real-time inventory availability, multiple level approval options and user Spend Management in addition to typical web ordering platforms WAXIE's Web@Work online ordering has the features of a Web -based catalog, contract pricing available online, order status/tracking, order history (by cost center), product availability, product technical data, illustrations, material safety data sheets (MSDS) and WAXIE has an online help desk. In Summary, WAXIE Web@Work has the following e-commerce capabilities to allow access all account information online. This information includes but is not limited to. Real-time inventory levels at the appropriate shipping locations o Real-time order status o Accounts receivable information o Real-time open invoices o Real-time paid invoices with detailed payment history and information o Ability to research previous order information o Ability to research product usage by ship -to and export data o Ability to place orders online with secured checkout o Custom shopping lists o Access to MSDS 7/24 o Detailed product information including pictures and specifications o Suggested alternate and replacement items o Ability to use procurement/credit cards o Ability to have multiple order approval levels o Multiple email confirmations o Search and order by either customer item number or vendor item number o Select multiple shipping locations by user o Ability to utilize General Ledger numbers for each item o Option to hide product pricing from specified users o Budget control by month or by order o Product purchase restrictions • Describe your company's Customer Service Department (hours of operation, number of service centers, etc.) WAXIE will designate a single point of contact for the NCPA portfolio and an individual consultant for each location The Sales Consultant, Sales Manager and General Manager will be onsite as often as required. In addition a Corporate Government Specialist will be available as necessary to ensure quality service and end- user satisfaction Additionally, the consultant will educate appropriate staff on best practices, industry innovation, and product applications NCPA consultant can assist, if required, in setting par levels for products and completely handle any transition of business between vendors. Orders can be placed in person, via phone, email, fax, internet, or through EDI. You will also have a Corporate Account Administrator at our headquarters that will be responsible for administering pricing and performing account maintenance. We will tailor customer service support to meet your requirements. If you prefer one point of contact we can arrange for that or if you prefer multiple points of contact we can arrange for that as well Quarterly or semi-annual meetings will be held with appropriate NCPA personnel to discuss KPIs and areas for improvement. WAXIE has a tremendous emergency response capability because of our warehouse locations, product stock levels, and customer service/consultant availability In many locations, WAXIE has been designated as an emergency response resource for municipalities. Same-day deliveries are even possible when absolutely necessary Service Centers: WAXIE has a service center in each of the nine main inventory centers. Hours of operation are 8am to 5pm local time Each service center is fully equipped and staffed daily with access to local parts inventory between $50,000.00 and $250,000 00 Quick shipment of parts is available through most major participating manufacturers. Parts, specifications and repair instructions are all computerized for all manufacturers. Outside repair services are handled by Nilfisk-Advance national service program or USA Clean. service. Contract pricing for these services are being negotiated. Customer Service Support staff is available by,phone Monday -Friday 8am to 5pm local time however the Sales Consultant is available 24/7/365 for emergency service as needed. All Customer Service staff members have an assigned back up that is familiar with their assigned customers and able to assist. Ipsampikvir :ip... ar..;coj . o ... 1;PIP4M10. .10,t M. motit, • GREEN Initiatives 00As our business grows, we want to make sure we minimize our impact on the Earth's climate. We are taking every step we can to implement innovative and responsible environmental practices throughout NCPA to reduce our carbon footprint, reduce waste, energy conservation, ensure efficient computing and much more. To that effort we ask respondents to provide their companies environmental policy and/or GREEN initiative. WAXIE Sanitary Supply is committed to being a leader to promote responsible business practices that support sustainable communities that are secure, economically prosperous, environmentally responsible and healthy places in which to live and work. Sustainability has emerged as a global theme of the 21st century — it is a concept that balances the interconnectedness of the environment, the economy and our quality of life and that recognizes the importance of our stewardship over each. WAXIE shares the goal of establishing partnerships to advance education, communication, business best practices, policies, research, technologies and programs to support a more sustainable region for all generations. WAXIE's commitment to sustainability in general and GREEN cleaning (or effective cleaning that protects human health without harming the environment) in particular is demonstrated by a number of actions, including: a. WAXIE is a member of the U S GREEN Building Council (UGBC) — with two (2) company buildings earning LEED Silver certification b WAXIE San Diego Headquarters and Inventory Center achieved Energy Star certification 2012 c. WAXIE Santa Ana Inventory Center installed solar panels 2012 d. A WAXIE employee sits on the Board of Directors for the San Diego chapter of USGBC, and serves as the chapter's Immediate Past President and point of contact for LEED EBOM e. Ten (10) WAXIE employees are LEED® Accredited Professionals and three (3) are LEED GA f Thirty-one (31) WAXIE employees are CIMS -GB ISSA Certification Experts g. WAXIE is a charter signatory of the San Diego Regional Sustainability Partnership (www.sdrsp org) h WAXIE has a broad selection of environmentally preferable products (including numerous WAXIE private labeled cleaning products) that have received certifications from GREEN Seal, EcoLogo and Scientific Certification Systems, or have been formulated in partnership with EPA Design for the Environment (DfE) Over 400 "GREEN" products are offered to NCPA contract users. i. WAXIE has developed GREEN Partner SupportTM (GPS®) to assist GREEN -committed end-user customers implement more effective GREEN cleaning programs j. WAXIE was on Technical Committees for development of ISSA Cleaning Industry Management Standard (CIMS and CIMS -GB), and a participating stakeholder in the Standard Development Team for the GREEN Seal "GREEN Cleaning Services Standard" (GS -42) and revision of Industrial and Institutional Cleaners (GS -37) k. WAXIE has conducted numerous "GREEN Cleaning Seminars" at WAXIE branches in San Diego, Santa Ana, Ontario, Los Angeles, Palm Springs, San Francisco, Tempe, Tucson, Las Vegas, Salt Lake City, Portland, Seattle, Colorado Springs and Denver I. WAXIE representatives have been asked to speak at functions for organizations such as USGBC, BOMA, IFMA, PABSCO, ISSA, SCSSA, SDEP, HPSI and CURB on the subjects of GREEN cleaning, LEED or sustainability m. WAXIE consultants have assisted with GREEN cleaning needs of several LEED projects n WAXIE Desk Calendars and Product Catalogs and product literature printed with postconsumer recycled content using soy based inks; GREEN section of catalog and website developed to provide customer education and promote GREEN purchasing o Sponsor and host for LEED for Existing Buildings Technical Review Workshops and other LEED EBOM Educational Series in partnership with USGBC chapter p Delivery routes planned with routing software that minimizes travel time, resulting in less fuel consumption and vehicle emissions — also pilot in place for hybrid delivery trucks for some routes to further decrease fuel consumption and vehicle emissions q. WAXIE Santa Ana deployed CNG truck for route resulting in reduced gas usage and emissions r. Recycling and waste diversion program for corrugated, shrink wrap and pallets, as well as other ongoing consumables, durable goods and facility alterations s GREEN Cleaning Policy, Recycling Policy, and water conserving devices installed in restrooms t. Video conferencing technology utilized to decrease need for face-to-face meetings u. Web@work e-commerce platform and elnvoicing promoted to minimize paper usage ✓ RFP technology utilized for inventory control to minimize paper usage WAXIE Sanitary Supply distributes over 4500 products, and close to 20% of those products can be identified as either being third -party certified (GREEN Seal, EcoLogo, EPA DfE, SCS, CACC, CRI), or having an environmentally preferable attribute (such as containing post -consumer recycled content which meets EPA CPG), or being a product which would contribute to water conservation (waterfree urinal) or help to divert waste from the landfill (recycling containers) WAXIE continually evaluates its product mix, and has proactively converted products to a more environmentally preferable alternative while simultaneously phasing out the more "traditional" incumbent products — the goal is to provide our customers with product options which can contribute to an effective GREEN cleaning program and do not compromise on performance, health & safety, environmental impact or price Historically WAXIE has achieved GREEN spend on public sector GPO contracts in excess of 40% through focused sales efforts and incentives for customers to purchase GREEN products. WAXIE has achieved GREEN spend of 80% and more at several customers that have focused their environmental services departments toward a complete GREEN strategy WAXIE® � SANITARY SUPPLY Green Partner SupportTM (GPS®) is... a comprehensive approach to helping our customers clean to protect health without harming the environment GPS encompasses all aspects of the cleaning process and seeks to have a positive effect on the health of building occupants and cleaning personnel, while also striving to minimize any negative effects on the environment GPS is ongoing support from WAXIE that consists of a combination of proper cleaning procedures, processes and planning to safely and effectively dean buildings, as well as the deaning chemicals, equipment, and accessories required to perform the cleaning function GPS is a blueprint for best practices, is continually seeking improvements, and adopts from Executive Order 13101 the definition of environmentally,preferable. as "products and services that have a lesser or reduced effect on human health and the environment when compared with competing products and services that serve the same purpose" GPS identifies third party certifications whenever available to substantiate environmentally preferable daims (such as EPA Comprehensive Procurement Guidelines, EPA DfE, Green Seal, Carpet & Rug Institute Green Label, Leadership in Energy and Environmental Design (LEED), etc.) and includes the demonstrated knowledge of twelve -(12) LEEDS Accredited Professionals employed by WAXIE GPS also addresses worker safety, worker training, building occupant recyding programs, preventative maintenance, and internal and external communication of deaning policy GPS is a collaboration and partnership between WAXIE and its green -committed end-user customers GPS focuses on people GPS considers the building as a whole GPS cleans for health and appearance GPS uses safer products and processes 800-995-4466 • www.waxie.com GREEN PART\ER SUPPORT' Guides You On The Path To More Sustainable Cleaning Solutions CONTENTS An Introduction to GPS°Green Partner Support -from WAX IE Green Info. GPS° Sude of Tools WAXIE-Green 2 6 13 14 STEP 1: Cleaning Chemicals ... ...... 20 WAXIE Dilution Control Systems .... 20 3M- Twist 'n Fir Cleaning Management System 24 Diverse)," Dilution Control Systems 25 Stearns Premeasured Products ... 26 Hard Floor Care. 27 Carpet Care Restroom Care Specialty Supplies Industrial SuPplies'''': 33 Laundry elCrtchen Products .34 STEP ?..,Cleaning Tools:& Equipment...35 Allicrqfiber Prod sets 35 28 .29 32 Chemical Free Cleaning Tools Vacuum Cleaners Sarpet Extractors' ..Flocir Burnishees Chemical Metering 39 40 48 51 53 Other Equipment. 54 Hand Dryers....55 STEP 3: Entryway Matting Systems & Building Sde Maintenance ... 56 Entryway Matting Systems ... ...... SS Budding Site Maintenance. 57 Light Bulbs 58 STEP 4: Recycling.. 59 Recycling Containers ..............59 Recycling Kits - Battery & Lighting 59 STEP 5: Sandary Paper Products & Trash Liners. ..60 Sanitary Paper Products.... .......50 Trash Liners _58 STEP 6: Water Efficient Accessories ... 70 70 73 73 79 Restroom Accessories STEP 7: Workplace Wellness Hand Soaps... Hand Sanitizers STEP 8: Stewardship & Continuous Improvement 82 GREEN PARRNER SUPPORT STE Start with low environmental impact cleaning chemicals and dispensing systems, including third -party certified (i.e. Green Seal, EcoLogo, Scientific Certification Systems) and biobased chemicals, and other products with a more environmentally preferable profile (i.e EPA DfE) GPS Guides n The P 81111111111001 11111011101 101111110101°. 11111111100 e1111111R X111111010 10111011��� j 000111100[ 111111190ffM ;000 ENE 111110111 E r,,11801O89000 1101111 '111 X11 u 11111111E[i 11111 110//11111 110 �9 /1111111 G: 1111111e 0E11:101011010[1.. 1111111U 1.,'; 0/091002 0[ri1 11111 1' STEP 2 Utilize low environmental impact cleaning tools and equipment, including vacuum cleaners and carpet extractors certified by the Carpet & Rug Institute, microfiber technology and much more. NEE HEED NEER thio EEL' im tart ma es =3 MEI mem CEM EM MEE CM ME ME 1333 313 MEI] 33E3 13133, 1E3 . ,133 3311 ta® 111▪ 11 111311 CM EEI EM3 EMI =El IEEE EMI E:23 EE3 MM. MI EI31 EM 3E3 MEM STEP 3 Reduce the amount of dirt entering the building and develop cleaning strategies to maintain your entryway systems as well as exterior walkways STEP 4 Divert waste from landfills with a recycling program for paper, plastic & glass, as well as light bulbs and batteries. 2 Rev. 00 112/11 © 2012 WOE Sanitary Supply PS More Sustain le C!e®na MB ME tt STEP 8 Partner with WAXIE to implement and communicate low environmental impact cleaning policy and training. Commit to continued improvement in your maintenance operation, implement an Environmental Management System (EMS) and pursue HEY' certification for your building. Start with a Green Cleaning Site Survey from WAXIE II OM El Ell ME El El ea sze las= CSSAISMIZZEB01= cm= a= ma BE STEP 7 11=911111111111111111011111016321191 ISESEEMEMEI Fight the spread of germs in your workplace through hand washing and use of hand sanitizers. 1/4/ STEP 5 Promote source reduction and use products that are third - party certified (i.e. Green Seal, EcoLogo, Scientific Certification Systems), meet EPA guidelines for post -consumer recycled content, or are derived from rapidly renewable resources kf STEP 6 Conserve water and increase hygiene with no -touch restroom accessories. 11ININIS n1N.n/d 141119 Rev.00 I 12/11 © 2012 WAXIE Sanitary Supply 3 GRIEN PAilitifR SurroRi n '1/4:3711`. Triple oil m WAXIE's. GPS® Green Partner Supportml - WAXIE's comprehensive approach to cleaning green ' - Low environment impact cleaning products, tools, equipment and training - Contributes credits for your LEED® project and CIMS -G13 certification - Effective cleaning that protects health without harming the environment Protect Health Reduce Impact Increase Productivity 4 Rev. 00 I 12/11 ©,2012 WAN Sanitary Supply GPV" GREEN PARTNER SUPPORTTM GPS Green Partner Support is a comprehensive approach to helping our customers clean green GPS encompasses all aspects of the cleaning process and seeks to have a positive effect on the health of building occupants and cleaning personnel, while also striving to minimize any negative effects on the environment GPS is ongoing support from WAXIE that consists of a combination of proper cleaning procedures, processes and planning to safely and effectively clean buildings, as well as the cleaning chemicals, equipment, and accessories required to perform the cleaning function, GPS is a blueprint for best practices, is continually seeking improvements, and considers the definition of environmentally preferable to be "products and services that have a lesser or reduced effect on human health and the environment when compared with competing products and services that serve the same purpose", GPS identifies third -party certifications and guidelines whenever available to substantiate environmentally preferable claims (such as EPA Comprehensive Procurement Guidelines, EPA DfE, EcoLogo, Green Seal, SCS Certified (Green Cross), Carpet & Rug Institute Green Label, Leadership in Energy and Environmental Design (LEER®), etc.) and includes the demonstrated knowledge of LEED Accredited Professionals employed by WAXIE. GPS is a collaboration and partnership between WAXIE, its customer partners, and its manufacturer partners, and includes everything you need to clean when you want to go green, WAXIE otters GPS Green Partner Support for its green -committed end user customers who would like to collaborate on implementing a green cleaning program that combines environmentally preferred products with good sound cleaning procedures, training and expertise to create an effective and safe cleaning program. GREEN CLEANING Green cleaning can be defined as "effective cleaning that protects health without harming the environment " The federal government first defined "green" and 'environmentally preferred purchasing" as "...products and services that have a lesser or reduced effect on human health and the environment when compared with competing products and services that serve the same purpose"with Executive Order 13101 in 1998, This executive order has subsequently been superseded since 2007 by Executive Order 13423, which places additional emphasis on issues of sustainability arid also considers product life cycles. A holistic approach to green cleaning will incorporate solutions that consider human health and environmental impacts in a way that thoughtfully addresses: - products, equipment and tools - processes and procedures - commitment to continuous improvement WAXIE offers GPS Green Partner Support for customers looking for a comprehensive approach to cleaning green. 1104d0S N3N1Tid 113310 Rev. 00 12/11 © 2012 WAXIE Sanitary Supply 5 GREEN PARTNER SuevoM 'USGBC (US. Green Building Council) is a non-profit organization of representatives from across the building industry leading a national consensus for producing a new generation of buildings that deliver high-perfor- naneinside and out. USGBC's mission is Ito promote buildings that are environmentally responsible, profit- able and healthy places to live and work." USGBC has developed the LEED (Leadership in Energy & Environmental Design) Green Building Rating System, which is a voluntary, ;consensus -based national standard for:developing high-performance. sustainable buildings. LEED was created to define "green building" by :establishing a common standard of measurement and to stimulate "green competition' ., ,A=LEED:for,E>dsting Building: Operations & Maintenance (LEED EB:OM) project can earn credits toward green building certification by implementing a,green dean_ ing program, and a LEED for New Construction project can eam en innovation credit by submitting a written green (lea het `Even rt your;facility is not pursuing'LEED certification. LEED EB:OM can still be used as a guide to describe best practices in operations and maintenance of a facility. For more information, visit www.usgbc.org. WAXIE is a member of USGBC, employs severai'LEED Accredited Professionals and has two company Inventory Centers that have achieved LEED Silver Certification. GPS Green Partner Support;serves as a guide for facilities looking to implement a low environmental impact cleaning program, and has successfully contrihuted.to several [FEDfpro(ects. EcoLogo is a third -party ecolabel- ling program and the first standard in North America approved by the Global Ecolabelling Network. an international association of ecolabelling programs, as meeting the ISO 14024 environmental labelling standard. Like the U.S. government's Energy'Star Program. EcoLogo was,onginaily founded by the Canadian government and is now widely used across North America. EcoLogo provides a market incentive to manufacturers and suppliers of environmentally preferable product and ser- vices in more than 120 product categories (more than 7.000 products currently certified), and thereby helps purchasers. consumers identify products and services that are less harmful to human health and the environment. EcoLogo certification provides the assurance that those products and ser vices meet stringent environmental standards that have been verified by a third party auditor. EcoLogo has many standards for cleaning products including 'Hardsurface Cleaners (CCD -146), Floor Care Products (CCD- '147),.Hand Cleaners (CCD -104), Biologically -Based Cleaning &Degreasing Compounds (CCD -110), Carpet & Upholstery Cleaners (CCD -148), among many others. EcoLogo was e . ,established in 19A8 and today is one of the most recognizable .ecolabels In -North America. ,EooLogo,certiflcation is,referenced as a requirement to meet fir several' categories of cleaning products in the Sustain- able;Cleaning„Products and'Materials section of the LEED for Existing Buildings::Operations & Maintenance (LEED EB:OM) Green Buiid'ing Rating°System: For more information, visit wwwecologo.org. =` ” - WAXIE has several Ecologo products to'choose from: Including all-purpose cleaners, glass cleaners,,nentral floor cleaners, bathroom cleaners, hand soaps: floor finishes, floor finish. enhancers, floor strippers, paper towels'and bath tissue. Y10 d Eco ego © 2007 Green Seal is an indepen- dent, non-profit organiza- tion that strives to achieve a healthier and cleaner environment by Identifying ' and promoting products and services that cause less toxic pollution and waste, conserve resources and habitats, and mini- mize global warming and ozone depletion. Green Seal's mission: To achieve a more sustainable world by promoting environmentally responsible production. purchasing and products."Green Seal has standards for several categories Including Sanitary Paper Products (GS -01); Industrial & Institutional Cleaners (GS -37), Industrial & Institutional Floor Care Products (GS -40), and Industrial & Institutional Hand Cleaners (GS -41), just -to name a few. _ Green'Seal certifies products and services that meet certain,performance and environmental impact qualifications. Green Seal is referenced as a-requirenient to meet in'the Sustainable Cleaning Products and'Materlals section of the LEED for Existing '•.Buildings:,Operations,&,'Maintenance (LEED EB:OM) _ Green`,Buildrng-RatingSystem. For more information, visit wtiw-gr`eenseatorg: WAXIE has'several.Gre®n,Seal certified products to choose from, including all-purpose cleaners: glass cleaner's,,neu- Iral floor cleaners,:bathroo`In cleaners, hand soaps, floor finishes, floor finish enhancers,:floor Strippers; paper towels and bath tissue. 'Q,2007 6 I Rev.00 1 12/11 0 2012 WAXIE Sanitary Supply EXPERT The ISSA Cleaning Industry Management Standard (CIMS) sets forth a management framework designed to assist building service contractors and in-house service providers develop quality, customer -centered organiza- tions and is based on universally -accepted principles that have proven to be the hallmarks of well-managed, successful cleaning operations. To help meet the growing demand for green and "Leadership in Energy and Environmental Design" (LEED) certification, the Cleaning Industry Management Standard & Certification Program has been expanded to include new ^Green Building" (GB) criteria and a new optional GB designation. Implemented as the sixth dimension of CIMS, the new criteria and designation offer cleaning organizations a certification that is closely tailored to provide their customers with precisely what they need to secure points under the LEED for Existing Buildings: Operations and Maintenance (LEED EB:OM) Green Building Rating System, while greening their operations overall. As such, CIMS -GB certification demonstrates an organiza- tion's capability to assist customers in achieving LEED EB:OM points and offers customers assurance that the organization they select is prepared to partner with them in the LEED process. For more information, visit www.Issa.com/clins. GB EXPERT WAXIE Is a member of ISSA and employs CD/IS-GB ISSA Certification Experts to help customers achieve CIMS and CIMS -GB certification. GPS Green Partner Support serves as a guide for cleaning organizations looking to implement a low environmental impact cleaning program. HENS ROCUREMENJeGUIDE[IFES �C The EPA is a federal agency whose mission is "to protect human health and the envi- ronment."CPG is the federal government's buy -recycled program and Is authorized by Congress under the Resource Conservation and Recovery Act (RCRA). EPA is required to designate prod- ucts that are or can be made with recovered materials and to recommend practices for buying these products, including ranges of post -consumer and total recovered materials content. Once a product is designated, procuring agencies are required to purchase it with the highest recovered mate- rial content level practicable. CPG -designated products from the cleaning industry include paper towels (40-60% post -consumer fiber), bathroom tissue (20-60% post -consumer fiber), and plastic trash bags (10-1001, post -consumer content). CPG is referenced as a requirement to meet in the Sustainable Cleaning Products & Materials section of the LEED for Existing Buldings: Operations & Mainte- nance (LEED EB:OM) Green Building Rating System. For more information, visit www.epa.gov/cpg. WAXIE has several sanitary paper products and plastic trash liners that meal EPA's recommended levels of post- consumer recovered content. 'A OR •E14VIRONMENt (dfE') The Design for the Environment (DfE) is the US EPA's label for safer chemical -based products. The DfE Safer Product Labeling Program advances EPA's mission to protect human health and the environment. The pro- gram uses EPA's chemical expertise and resources to carefully evaluate products and to label only those that have met the program's highly protective Standard for Safer Cleaning Products and stringent safer ingredient criteria. By allowing use of the logo on products, EPA empowers consumers and commercial purchasers to select safer chemical products that do not sacrifice quality or per- formance and that are safer for people and the planet. DfE labels a wide variety of chemical -based products, like all-purpose and specialty cleaners, laundry detergents, and carpet and floor care products. In addition, DfE has teamed with the GreenBlue Institute to develop the CleanGredients database, which uses the DfE method- ology and "green screen" to identify safer chemicals for cleaning products (see 1vww.CleanGredients,org). Look for the Design for the Environment logo when you shop or procure products and join a national campaign to protect human and environmental health. For more information, visit www.epa.gov/dfe. WAXIE has a number of cleaning products that have earned the EPA DIE label, including all-purpose cleaners, glass cleaners, neutral floor cleaners, bathroom cleaners and laundry and dishwashing detergents. U.S. EPA 11Odd11S 113N1tlCd N33'i9 Rev. 00 112/11 O 2012 WAXIE Sanitary Supply 1 SCIENTIFIC CERTIFICATIONS SYSTEMS GIH PARTNER SUPPOR1 The Carpe & Rug Institute (CRI) Is the national trade or- ganization representing the carpet and rug industry. In an effort to promote better indoor air quality, CRI has developed the Green Label certification for carpet, cushions, adhe- sives and vacuum cleaners. To qualify for Green Label, vacuum cleaners must go through a stringent testing process that measures three key performance factors: soil removal, dust contain- ment and carpet appearance retention. CRI Green Label vacuum cleaners, and other equipment that is demonstrably better for indoor air quality, are recognized and promoted in ,the LEED for Existing Build- ings: Operations & Mainte- nance (LEED EB OM) Green Building Rating System under "the Low Environmental Impact Clcaning;Equiiimont Policy. credit. For more information, ,visit=wwwoarpe reg.erg: WAXIE fas-severahvecuam cleaners to choose from that are 'Grua Labei'approved.tiy.ihe:carpet & Rug Institute (CRI). CRI has a Seal of Approval for carpet extraction cleaners, and has recently added a category for vacuum cleaners to eventually replace the Green Label. The CRI Seat of Approval program tests the effectiveness of carpet dean - jag equipment and certifies deep cleaning extractors that effectively remove soil without damage to the carpet. To,qualdy for. the Seal of Approval, carpet extractors must meet.stringent standards in three key performance factors: soil removal, residual water and moisture re- moval, and carpet appearance retention. Based on per- formance;•the extractors are awarded either Gold, Silver or Bronze Level Seal of Approval. For more Information, visit ivww.carpet-rug.org. 'WAXIEhas several carpet.extractian cleaners and vacuum cleaners to choose from that have earned the Seal of Approval from the Carpet & Rug anstitute;(CRI). SCS (Scientific,Certification Systems) is an independent certifier of environmental, sustainability, food quality and food purity claims. For cleaning products, SCS certifies indoor air safety (SCS Indoor Advantage), biodegradability and recycled content: Other SCS programs span a wide cross-section of the economy, " recognizing accomplishments in agricultural production, food processing and handling, forestry, fisheries, flowers and plants, energy, green:building, consumer and business product manufacturing, and corporate social responsibility. The SCS certification logo appears on thousands of individual products and helps businesses, government agencies and consumers to make the best -informed decisions. Through SCS's Material Content certification `programs, manufacturers earn the right to label products withSCS:third-party certification, verifying -claims includingrecycled, reclaimed, salvaged, and biobased materials content. For more information, visit w scsitified.corri. WAXIE has senoraIcleaning products with attributes that are certified by.SCS, lit luding cleaning chemicals that are certi- fied fer.biedegradability,:and trash liners that are.certified for recycled contenta -- SCIENTIFIC CEmRCATION SYSTEMS GREENGUARD Environ- mental Institute (GEI) is an Industry -independent, non- profit organization that over- sees the GREENGUARD certification program. GEI's mission is to improve public health' and quality of life through programs that improve Indoor air." GEI establishes acceptable in- door air standards for indoor 'products, environments and buildings. GElthasproduct acidification programs for low omitting interior building materials, furnishings and finish systems, as well as cleaning products and systems, including a program-fer Children& Schools that identifieeproducts certified for use in educational environments: For more information, vishwww.grocnguard.org. WAXIE has several predects that calf he used as auto! a cleaning program Mkt has been'GREENGUARD Iadoo' AIr finality certified foreieaning-for.Chiidren•A.Schonls. 8 I Rev- 00 1 12/11 O 2012 WAXIE Sanitary Supply The Forest Stewardship Council (FSC) is an International non-governmental organization dedicated to promoting responsible management of the world's forests through third -party forest certification and product labeling. The FSC label provides a credible link between responsible production and con- sumption of forest products, enabling consumers and businesses to make purchasing decisions that benefit people and the environment as well as providing ongoing business value. FSC chain -of -custody certification tracks FSC -certified material from the forest to the consumer, Including all stages of processing, transformation, manufacturing and distribution. It is a guarantee to consumers and businesses that FSC -labeled products come from well-managed forests or other FSC - approved sources, Including post -consumer reclaimed material. FSC is increasingly recognized by governments and Independent environmental groups throughout the world, and it has become synonymous with responsible forestry. It is also the only wood certification system supported by Greenpeace, the World Wildlife Fund (WWF), The Nature Conservancy, and the National Wildlife Federation. For more Information, visit tvww.fsc.org. WAXIE has several sanitary paper product options that have received FSC chain -at -custody certification. FSC According to the USDA BioPreferred* Program, a - ; biobased product Is "one that is composed. in whole or significant part, of bio- logical products or renew- able agricultural materials (including plant. animal. and marine materials) or forestry materials." Biobased products fall into three broad categories: biochemicals (such as cleaning surfactants), biomaterials (such as plastics and laminates) and biofuels (such as biodiesel). Biobased cleaning products help to reduce dependence on Imported oil, are considered to be more helpful to the US economy in general and the rural economy in particular, and are typically healthier for people and the environment than petroleum-based alternatives. The USDA (US Department of Agriculture) has Initiated a "USDA Certified Biobased Product" label to help identify products that are made from biobased materials, and the Farm Security and Rural Investment Act (FSRIA) of 2002 (also referred to as the Farm Bill) requires federal agencies to purchase biobased products when reasonably available, reasonably priced, and comparable in performance. For more information, visit www.blopreferred.gov. WAXIE has several cleaning product & hand soap options that are made from biohased materials. Whether you use the term "chemical free cleaning" or "cleaning with engineered water", there are a variety of cleaning technologies now available which allow you to perform many cleaning tasks without using as many pre-packaged ready -to -use cleaning chemicals or chemical concentrates. Some technologies convert water to steam, and the heat is used to clean and sanitize surfaces. Some technologies use water with abrasive pads, and the mechanical action of the pads is used to strip floor finish without chemical stripper, or clean and burnish floors without other cleaning chemicals. WAXIE has several options to choose Irom which allow for cleaning without pre-packaged chemicals — these options include commercial steam cleaning systems which clean and sanitize using only steam, and floor pads which strip, clean or burnish floors using only wafer woeanj 031MA n3339 Rev. 04 I 09/12 O 2012 WAXIE Sanitary Supply 9 GREEN PARTNER SUPPORT SCAQMD's (South Coast Air Quality Management District) new "Clean Air Choices" voluntary cer- tification program seeks to raise the profile of ultra -low -polluting com- mercial leaning prod- ucts in the marketplace. Commonly used clean- ing products are a source of volatile organic compound (VOC) emis- sions and contribute to the formation of smog. Such -products include air fresheners, floor care products, all-purpose cleaners and degreasers, bathroom and .,file cleaners; carpet and upholstery cleaners, automobile soaps, glass cleaners, and metal ., polishes/cleansers. To become certified, a product must meet environ- mentally preferabte•.qualifications including a VOC limit of 10.'grams`peraiter or less.and'verification that no prohibited ingredients are�present. For-more•information, visit wviw.agmd.gov/rules/cacc. WAXIE has several Clean"AIr,Choices Certified cleaning chemicals to choase"froniy;Including disinfectants, all- purpose cleaners, glass„cleaners, neutral floor cleaners, bathroom cieaiiers,.carpet cleanersAuralture polish, and liquid enzymes. IVIICROFIB-ER TE0,1 P .r. . Microfiber products contribute to.better indoor air quality with their superior dust and dirt containment, and they also contribute to source reduction by allowing for the use of.less cleaning chemicals and water WAXIE has a broad selection of cleaning products that utilize microtiber technology, including floor mops, dust mops, cleaning cloths and dusters, as well as entrance mats. eeaa• — .� �. .e •s, Lifts and traps „. cirtarid moisture sumps lethal aaddry COMM Mar vmo !Rd”. ad Pushes dirt- and moisture, The State of California regulates the VOC levels of various consumer products due to concems over air quality.The California Code of Regulations.(Article 2 Section 94509, Title 17) specifies the maximum allowable "Volatile Organic 'Compound (VOC) IeeIs for several cleaning product categories. ..For the leaning product categories that are not 'represented'by other green certifications, these regulations` can assist in the product selection process. . For niore information, visit wwwarb.ca.gov. WAXIEaflers cleaning chemicals that meet the maximum allowable..VOC content levels established by the California Code of Regulatlons,;and many of these chemicals also meet the more siringent,Soath:Coast Air Quality Manage- ment District standards and have.earned."Clean Air Choices",certiflcatioii,(CACC):-- *' , Entryway mats are the first defense against dirt, dust, pollen and other particles entering a building. Utilizing the appropriate size entryway mat, and developing the associated cleaning strategies to clean and maintain the _matting and exterior walkways, is an excellent way to contribute to better indoor air quality and to keep the building leaner WAXIE has.a broad selection of entryway matting to meet your needs in numerous styles, sizes and colors. 10 1 Rev. 04 1 09/12 © 2012 WAXIE Sanitary Supply According to the LEER® for Existing Buildings: Opera- tions & Maintenance (EB:OM) Green Building Rating System, rapidly renewable materials are agricultural products that take 10 years or less to grow or raise and can be harvested in a sustainable fashion When compared with other materials that take longer to grow, rapidly renewable resources have a compara- tively lower impact on the environment. Softwoods such as eucalyptus, acacia and tree -free fibers like bamboo and wheat can be used to create paper products, and can be harvested within this shorter time frame. WAXIE has several sanitary paper product options that are made from rapidly renewable resources or contain tree -free fibers. 'ONSERYATi_ You can conserve water and increase hygiene with no - touch restroom accessories, and you can also clean us- ing products and processes that use less water WAXIE offers solutions to conserve water and Increase hygiene in the restroom includ- ing•automatic faucets and flashers, as well as waterfree urinals. In addition, check out the Watermiser'" Waterbroom and Custom Flow Control Valves for practical solutions that also save water. At this time, there is no standard for "green" disinfectants. FIFRA (the Federal Insecticide, Fungicide and Rodenticide Act) states that any product making disinfecting or sanitizing claims against living organisms on inanimate surfaces is defined as a pesticide, and must be registered with the EPA.The EPA reviews the product label for each disinfectant to ensure compliance with labeling requirements, and at the time of this writing has not allowed any disinfectant to make any claims of environmental preferability. In the future, a partnership between the EPA, in conjunction with the agency's Design for the Environment (DfE) program, and the Office of Pesticide Program (OPP) will conduct a pilot to explore a policy change that would allow hard -surface disinfectants and sanitizers to attain envi- ronmentally preferable claims. In the meantime, appro- priate and limited use of disinfectants on an as -needed basis is a good general rule of thumb to consider when using disinfectants in a green cleaning program. Since all disinfectants and sanitizers are designed to kill (they have toxic properties and are listed as pesticides) care should be taken when determining the appropriate amount of disinfectant to use and the appropriate set- ting in which to use it. Other characteristics to consider when choosinga disinfectant or sanitizer include se- lecting options with lower VOC content and which are packaged in concentrate to minimize packaging waste. WAXIE offers disinfectants and sanitizers that can complement a green cleaning program Take appropri- ate care when selecting and using all disinfectants. As an aitemative,a commercial cleaning system uses steam to clean and sanitize You can dbert waste from the landfills with a recycling program for paper, plastic and glass, as well as light bulbs and batteries. Then "dose the circle" by pur- chasing items with post -consumer recycled content. You can also look into composting materials that are •eligible, like food and landscape waste. Reduce, Reuse, Recycle! WAXIE offers recycling containers for recycling programs, including the MDS Mercury Disposal System for light bulbs and batteries. hi addition, check out the Bio-Tuf" Campostable Liners for waste that can be composted. 11Mi n ll111I YJ N11N9 Rev. 02 109/12 © 2012 WA/0E Sanitary Supply GREEN PART 1 GREEN PARTNER SUPPORT Replace incandescent bulbs with energy saving com- pact fluorescent light bulbs and consider converting your night time cleaning operations to Day Cleaning to reduce energy usage. WAXIE offers energy saving compact fluorescent light bulbs and can assist in providing Information on Implementing Day,Cleaning In your facility to conserve energy. An Environmental Management System (EMS) is a sys- tematic way of incorporating environmental values into all building related operations, which ultimately results in improved environmental, financial and operational performance. da ` WAXIE offers GPS Green Partner Support tor customers -looking to integrate green cleaning into an Environmental Management System (EMS). There is an increas- ing interest in using less material and optimizing the use of recycled content in packaging as more and more organiza- tions look for green cleaning supplies to use in their low environmental impact cleaning programs. Items to consider include overall source reduction, recycled content in corrugated boxes, recycled plastic in product containers,and the ability to recycle all these materials once they have been used. WAXIE has'several cleaning product options that use less packaging than:other Industry alternatives, end that are packaged ln'contalners and boxes that are made from post -consumer recycled materials which are themselves recyclable. STAIN IlTI'ATI-V.[ SFI is a fully independent, char- itable organization dedicated to promoting sustainable forest management. The SFI forest certification standard is based on;principles that promote sus- tainable forest management, Including measures to protect water quality, biodiversity, wildlife habitat, species at risk,. and. Forests with Exceptional Conservation Value. The SFI chain -of -custody certification. Is an accounting system that tracks fiber content through production and manufactur- ing to the end product. Companles.can make claims about how much of their product comes from certified lands, how much contains recycled content, and how much is non-certified/non-controversial forest content. SFI labels are recognized globally and.provlde a visual cue to 'help customers source responsibly managed forest prod- ucts. For more>information, visit www.sfiprogram.org. WAXIE afters several cleaning products which have.been packaged in corrugated boxes provided by indepenfiently cer- tified Sustainable Forestry Initiative (SFI) corrugated supplier 12 Rev. 02 109/12 © 2012 WAXIE Sanitary Supply GPS® SUITE OF TiSOL Develop a Customized Green Cleaning Policy Implement a High Performance Cle l fling Progr Green Cleaning Team Worksheet • Use to identify "Green Cleaning Team" • Use to establish customer goals so appropriate green cleaning recommendations can be made • Use to frame conversation of initial meeting regarding green cleaning • Use to schedule appointment to conduct Green Cleaning Site Survey Green Cleaning Site Survey • Use to frame questions on facility walk through • Use for notes on general cleanliness of facility, current cleaning methods and current products • Use to identify applicable LEEDS' for Existing Buildings: Operations & Maintenance (EB:OM) Green Building Rating System credits where WAXIE can help • Use as quick glance LEED checklist for green cleaning credits Green Cleaning Product Survey • Use to frame product recommendations atter Green Cleaning Site Survey • Use to identify current products and cleaning applications • Use to recommend green cleaning product alternatives • Use to identify green cleaning certification or attribute of the recommended product Green Cleaning Training Log • Use to identify green cleaning training opportunities • Use to keep track of customer employees who have been trained on green cleaning topics • Use to reinforce the idea of continuous improvement in green cleaning program Sustainable Cleaning Product Worksheet • Use to identify green cleaning product purchases as well as total spend • Use to measure the percentage of "green spend" each month (can also be used for specific LEED calculation) • Drop down menu to identify green product certification or attribute • Information from each month rolls up to dashboard that shows year to date green spend percentage Monthly Jaritnrial Spend Suilainali a Supply 3+- Product Purchases $, Custodial Effectiveness 1110JJ11S 83NI Vd N117 j Rev.02 108/11 © 7011 WAXIE Sanitary Supply 13 GREEN PARTNER SUPPORT GREEN'PARTNi STEP 8 - Stewardship & Continuous Improvement Partner with WAXIE to implement and communicate low environmental impact cleaning policy and training. Commit to continued improvement in your maintenance operation, implement an Environmental Management System (EMS) and pursue LEER® certification for your building. Start with a Green Cleaning Site Survey from WAXIE !MA online ordering and account mann mint WAXIE web®work provides you with online access to the information that makes ordering your cleaning supplies and managing your cleaning supply account easier In addition to providing MSDS,and real-time product availability and order status, the onlinecatalog also highlights your environ- mentally preferable product selections. Contact your WAXIE Sanitary Maintenance Consultant for additional information. GPS' SUITE OF TOOLS Develop a Customized Green Cleaning Policy Implement a High Performance Cleaning Program coContact. yourWAXIE Sanitary` Maintenance Consultant to, complete a�custom Green Cleaning Consultation -that includes: • Green Cleaning'Team Worksheet` •'Green Cleaning',Site Survey Green Clleaning,Proouct Survey', ''•i`G"reed"Cleaning Training Log: •Sustainable Cleaning'ProductWorksheet Cusfotlial Effectiveness*ssessment..:andmore 82 I Rev. 02 1 03/12 © 2012 WAXIE Sanitary Supply STEP 8 - Stewardship & Continuous Improvement L DSH PP ItbIlt3 Er EQUIPMENT ROI ezeaning Software Solutions Focused On Your Bottom Line AX1Eap STM WAXIEapps are consultative software tools designed to help WAXIE's Sanitary Maintenance Consultants identify the most efficient and cost-effective cleaning solutions for their customers' facilities By using WAXIEapps to analyze a cleaning operation, WAXIE Consultants can make recommendations that will save labor, materials and money Contact your local Sanitary Maintenance Consultant for additional information. WAXIEapps are professional software tools focused on the cleaning labor bottom line. leaningLEE Day Consultation Save energy by converting your night-time cleaning activities to the day. Day Cleaning is not merely night -cleaning done during the day — by using the latest cleaning technology, many cleaning jobs can be performed during the day. Contact your local WAXIE Sanitary Maintenance Consultant for additional information. cure fee rof ssionag onsuitati n WAXIE Sanitary Supply has LEED Accredited Professionals on staff to assist you with the credits associated with cleaning and maintaining your facility If you are pursuing LEED certification for your facility, our LEED AP's understand the process and can provide assistance. Low Environmental Impact Cleaning Policy, Sustainable Cleaning Products & Materials, Low Environmental Impact Cleaning Equipment Policy, and Green Cleaning are all topics for which WAXIE can provide assistance Contact your local WAXIE Sanitary Maintenance Consultant for additional information. 699719 per hour 13O6111S Ulgprd U11n9 Rev. 00 112/11 © 2012 WAXIE Sanitary Supply 83 STEP 8 - Stewardship & Continuous Improvement GRee+ PARTNER SUPPORT °BUILDINGS ,CONSUME:. r'9% ofiotal onargy . • 7t1°4ef.total electricity • °12%% of:total .potable Water 'r"aUsA"dt.totahraw materials CLEANING BUILDINGS CONSUMES: f'5 billion {xaunds of chemicals annually 4s5 billi8n paurrds of paper annually -. 36 bHlion trash !mars annually ". , '. 20.milliomvacuum cfi aiiers annually r WHAT YOU 'CAN Do: •.Chooso.oneruy efficient confpaci fluoreseent`Iighthi liis•and considorconverting.to Day. Cleaning.. • 'C,hoosa;water conserving devices (like waterfree°urina1s) and 'antic mirrofiber technology to decrease waiof,anil chemical usage 'WHAT You'CAU Do: •,Choose chemicals that are satt:r for numan'haafh and-tfie environment, packaged.in concentrate artrfrnixnitinportion controlled ditrflion Cool rd rlisjv uislitg systems' • Choose paper products and trash liner, that offer soured reduc- - lien and post -consort -10r rocyrtetl nontent. - Choose high-quaittyvar.uum cleaners that arri built ter lasYlonger" and contribute to improved indoor alrquality, • a GREEN .CLEANING BENEFITS FOR SCHOOLS: • Contribute to improved student health •'Contribute to higher attendance • Contribute to better academic performance • Contribute to improved employee health • Contribute to better morale for students and stall • Contribute to longer life for school's carpet. computers. furnishings and other components • Contribute to improved community image - GREEN CLEANING BENEFITS FOR COMMERCIAL BUILDINGS: • Contribute to increased tenant retention • Contribute to fewer complaints • Contribute to increased ability to attract new tenants • Contribute to green building.certification, • Contribute`to.higher resale value • Contribute to enhanced public image GREEN CLEANING BENEFITS FOR HEALTHCARE FACILITIES: • Contribute to improved health for stall and patients • Contribute to improved stall attendance and productivity • Contribute to lower healthcare. insurance and operating costs • Contribute to extended life for the facility and equipment • Contribute to better public image GREEN CLEANING BENEFITS FOR BUILDING".SERVICECONTRACTORS: • Contribute to safer working•conditions for employees • Contribute to improved staff attendance,and.productivity • Contribute to better employee morale, recruitment and retention • Contribute to competitive rnarketing.advaritage"to earn new. custo me rs • Contribute to more streamlined operations • Contribute to protecting publichealth GREEN CLEANING BENEFITS FOR GOVERNMENT FACILITIES: • Contribute to improved employee health • Contribute to increased productivity and,pertorrnance. • Contribute to lowerhealthcarcand operating costs • Contribute to better management:of.'taxdollars • Contribute to compliance with government executive orders • Contribute to extended.building lite • Contribute In betterpublic image GREEN CLEANING BENEFITS FOR LODGING FACILITIES: • Contribute to. healthier'indoor environment-for•guests and employees • Contribute to reduced environmental impacts • Contribute to extended life for the facility • Contribute to better marketing • Contribute to enhanced public image 84 Rev.00 112/11 © 2012 WAXIE Sanitary Supply The WAXIE GPS Program is illustrated below and will be available to any NCPA contract user purchasing from WAXIE Sanitary Supply Green Cleaning Team Worksheet Green Cleaning Training Log Green Cleaning Site Survey Green Cleaning Product Survey Sustainable Cleaning Product Activity Spend Calculator } 1. 'Either print out hard copy of worksheet for the appointment so you can take notes with a pen, or you can open the document ori your tablet while with the customer and then use your stylus to make notes on top of the worksheet — you can then save the document and these annotated notes. 2 Identity "Green Team Members" for the customer — some recommendations of individuals you should consider for the team are listed on the worksheet. 3. Use the printed questions to direct the conversation toward identifying what the customer's goals are for a green cleaning program — some customers will want to pursue LEED certification, but the majority will probably have some other definition of "green" Knowing what the -customer's goals are will make it easier for you to know what to recommend. 4. Use the worksheet to identify milestones, establish roles and set timelines for green cleaning program implementation, 6. Ask for an opportunity to conduct a Green Clearvng Site Survey. 6. The worksheet is designed so that if you open it with Adobe Standard or Adobe Professional you can type In the fields of the document and save what you have written — if you open the worksheet with Adobe Reader you can write in the fields and print the document but you can't save what you have written, WAX GREEN Ct . E tin TAM WOfixtkoA, ' t.r NM.,--------------- r..ynlm---_--- UV. VoNntiI4 --------... _. .._.. m 4011.**, /*10.....ori.. crB�saxf •ti�A+.»W+wa I o C,�g"'��,'�"°'�S: Stix Am oo } 1. 'Either print out hard copy of worksheet for the appointment so you can take notes with a pen, or you can open the document ori your tablet while with the customer and then use your stylus to make notes on top of the worksheet — you can then save the document and these annotated notes. 2 Identity "Green Team Members" for the customer — some recommendations of individuals you should consider for the team are listed on the worksheet. 3. Use the printed questions to direct the conversation toward identifying what the customer's goals are for a green cleaning program — some customers will want to pursue LEED certification, but the majority will probably have some other definition of "green" Knowing what the -customer's goals are will make it easier for you to know what to recommend. 4. Use the worksheet to identify milestones, establish roles and set timelines for green cleaning program implementation, 6. Ask for an opportunity to conduct a Green Clearvng Site Survey. 6. The worksheet is designed so that if you open it with Adobe Standard or Adobe Professional you can type In the fields of the document and save what you have written — if you open the worksheet with Adobe Reader you can write in the fields and print the document but you can't save what you have written, re 1. Either print out hard copy of worksheet for the appointment so you can take notes with a pen, or you can open the document on your tablet while with the customer and then use your stylus to make notes on top of the worksheet - you can then save the document and these annotated notes 2. The survey is intended to provide a platform to team more about how the customer is currently cleaning their facility. 3. Start by showing the customer the entire scope of the site survey so you can plan the best way to proceed through the survey For the purposes of the instructions, it will be assumed that you will follow the survey from beginning to end, but you might skip around or skip over certain sections depending on the facility you are surveying and the specific circumstances you encounter. 4. Make sure to also show the customer the building cut -away with the eight steps and describe how you wit be taking a whole building approach to recommending green cleaning solutions 8. Make sure to familiarize yourself with the questions on the survey - there are several areas that are tailored to allow you the opportunity to recommend solutions like dilution control chemical systems. roll towel systems, foam soap, waterfree urinals. flow control valves and Watermeser waterbrooms. etc. 6. Use the "radio buttons" within each section to mark "Checked" or "Needs Attention", and use the space marked 'Action Steps/Notes to make recommendations. T Each section also identifies opportunities (marked with a blue asterck) to contribute to a LEED for Existing Buildings: Operations & Maintenance project if applicable, with Section N serving as a checklist for credits for which we can potentially assist. 8. Do not send blank copies of the survey to customers - the tool is only valuable If you use it as a consultant to make recommendations. 9. Ideally you wit want to sit down with the customer to go over both the site survey and product survey at the same time. First Page Additional Page(s) 1. Once a site survey has been completed, use the product survey to make recommendations. 2. Enter information on the current product and how it is being used in the "Current Product" and "Application' fields. 3. Enter information on the green cleaning products you will be recommending in the "Green Product Replacement' section, and the reason why (like Green Seal certification, or contains recycled content, or made from rapidly renewable materials, or saves water, etc.) in the "Green Product Certification or Attribute' section, 4. Check out the cool calendar drop down menu when entering the date! S. Ideally you will want to sit down with the customer to go over both the site survey and product survey at the same time. 1NAXIE GPST"t GREE,.tiCLEANING 5ru T � NI c LOQ- 1 1. Use this form to keep track of the training you do to assist the customer implement the green cleaning program, The form can also be used by the customer to keep track of their own internal trainings. 2. Check out the cool calendar drop down menu when entering the date) 3. Identify the topic covered by the training. 4. Type in attendee name and title, and then have the attendee sign in the "Signature" box. Dashboard ()Monthly Usage Tab 1. Use this form to keep track of the purchases of cleaning chemicals, sanitary paper products, trash liners and hand soaps. This worksheet will help identify the percentage of green product spend, and will be very helpful for customers pursuing LEED•E8:08M certification for their building. 2. First tab in the °Dashboard" — type in the project name and your name and contact information. This is all the information you will need to type for this page — everything else will be loaded in from other tabs on the spreadsheet 3. Enter monthly usage information in each of the appropriate tabs —Total Spend will be auto calculated 4. Note the drop down menu for the column °Sustainable Product? Yes/No" — a'Yes" answer will populate the information in the `Total Sustainable Product Spend' column on the far right. 6. Note the drop down menu for the column "Sustainability Criteria" — these criteria come from the LEED rating system for each product category. 6. Once the information is completed, usage amount will be auto calculated on the page for total spend and total sustainable spend. 7. This information will also auto calculate back to the Dashboard for each month and will produce a bar graph comparing total spend to total sustainable spend. Vendor Certifications (if applicable) 00 Provide a copy of all current licenses, registrations and certifications issued by federal, state and local agencies, and any other licenses, registrations or certifications from any other governmental entity with jurisdiction, allowing respondent to perform the covered services including, but not limited to, licenses, registrations, or certifications. Certifications can include M/WBE, HUB, and manufacturer certifications for sales and service. A copy of the California certificate is below following the list of States and Numbers. California C1576934 Idaho C183191 Nevada NV19901020409 Alaska 918469 Washington 602 044 761 Oregon 366425-93 Utah 2227645-0150 Colorado 19991247589 r17Y a�P `','�' State of California �— i, , Secretary of State Statement of Information IPoretgit Corporation) FEES (Piling and Disclosure): $28.00. If amendment, see Inetructione. IMPORTANT — READ INSTRUCTIONS BEFORE COMPLETING THIS FORM This Spec* ler FNae Ilan Ony I. CORRPOl1AT'i•IMME WAXIE'S'ENTERPRIS>;S, INC. C1570034 ..,� Due Date: No Change Statement (Not oppSeattle If agento fees of record t0 a P.O. Baas oddrees. See malar ia:) _ r. ® If there has been no change In any of the Information cords d In the last Slate meni of Intonation filed with the California Sowotary of Sista, check the box and wooed to nam 12. If there have bean any (Sonora to the Information contained In un 1111.8latement of Information Ned with the Cahfanle Secretory of 8140, Or no statement has been previously fled, (his form must be completed In 0s entirety. Complete Addresses lot lfi'A FoEto1,4nA ibfNevlate ale sa>ra of Ow aM. Items a end d c$MOI be P.O. Boxes.) .� i STREET ADDRESS OF PRINCIPAL EXECUTIVE OFFICE CITY STATE ZiP CODE • STREET Anuses OF PeteeiPAt e OFF E` ori CALIFORNIA.' IF ANY CITY STATE ZE' CODE CA A &wtu'0 AGGRESS OP TO CCIIPOOl1 LIFES ENT THAN ITEMS 1XrY STATE ZIP CODE Nemec and Complete Addresses of the Following Officers (Tho cwpwetMn mud 14t those three ofAeem. A comparable life (or the specie* ofRcor may be sddsd: hov aver. the prepastod Eros on Ibis farm mud not bo ebbed.) a. enter mantis oilFICERs ADDRESS CITY STATE LIP CODE T. SRCAITARY ADDRESS CST' STATE Z coot a. CNlEF F1NrrNOI4 CpPPtCEIg ADORF>PS Cary .STATE ZIP CODE - Agent for Simko -OP Prodses Bills egad Is an IndMtducl, IM egofl nivel Ol¢t11+ Cetlfa .i'aed Ism 10 mast b0 oompletod wph a CaEtornia street address (a P.O. Baaddress Is pot aocoptsbla). R me agent Is SAWN? the�rwl meal have on So WOh the CICianls Secretary of Siete a cenifoate plummet to �fomlp Carporellena Code eacllon 1 N end Item 10 east be lob btahIt ) A NAME OF AGENT FOR SEMVJCE OF PROCESS 10. STREET ADDRESS OF AGENT FOR SERVICE OF PROCEDE 04 CALIPONNOR IF AN SNDNIU;IAL CITY STATE 2m CODE ..,.....,.... _ . ...... .. ...... CA Typo of Bualnase if. OSSCAtee TICE TYPE OS GS OF THE CORPORATION ft THE aCFOftlea bN GONTAD40 HEREIN IS 7 U AND C,'ORREOT. r A. If -17;2011 Robert Smith V.P. of Finance �,,.it" sPP OATH TYPZIPRINT NAME Of PERSON COMPtETTNOFOI44 TiTnE SIGNAran 51410(REV ICri0i10) APPROVED DY SECRETARY OF STATE Tab 5 - Products and Services • Respondent shall perform and provide these products and/or services under the terms of this agreement. The supplier shall assist the end user with making a determination of their individual .needs. • The following is a list of suggested (but not limited to) Janitorial Supplies, Equipment, Maintenance & Repair categories. List all categories along with manufacturer that you are responding with: A. Product Requirements: 1. Products: A complete and comprehensive line of quality made janitorial and sanitation supplies to support the daily maintenance and operation functions of the agency. The categories include, but are not limited to the following: a. Dilution Control- Dilution control chemicals and delivery systems ranging from hand-held to wall -mounted systems. b. GREEN Products-- Products and supplies that meet industry recognized certified GREEN standards from independent third -party certifications like EcoLogo and GREEN Seal. c. Industrial Paper and Dispensers- Includes sanitary paper towels, toilet tissue, wipers, and proprietary and universal product dispensers. d. Hard Floor Care- Products and supplies to care for flooring including wood, stone, concrete, and resilient flooring. Products include cleaners, strippers, finishes, sealers, restorers, sweeps, absorbents, mats, pads, doodlebugs, bonnets, brooms, brushes, handles, buckets, wringers, dust pans, mops, and squeegees. e. Carpet Care- Products and supplies such as pre -sprays, shampoo, spotters, cleaners, post treatments for carpet and upholstery. f. Restroom Care- Products and supplies including cleaners, brushes, deodorants, proprietary and universal dispensers, sanitizers, disinfectants, skin care and feminine products. Waste Receptacles and Liners- Products and supplies for the collection and disposal of waste. g. h. Machines and Accessories- Janitorial equipment such as auto scrubbers, floor machines, burnishes, extractors, vacuums, dryers, sweepers, steam cleaners, and associated supplies and accessories. i. Laundry and Kitchen- Products and supplies specific to laundry and kitchen care. j• Industrial Tools & Supplies- Tools, supplies and accessories to support cleaning activities including janitor carts, dusters, window cleaners, brushes, spray bottles, squeegees and gloves. k. Other Categories- Products, supplies, and equipment not offered in a category listed above. A. Waxie is offering 4088 products, 2,155 national Products, 1,933 regional products, 423 Green Products, and 1,105 products from disadvantaged business vendors. WAXIE Sanitary Supply is offering nearly all of the products we supply to NCPA members. There are a few restricted items, particularly those that have extraordinary delivery requirements Our NCPA price list is derived from our published WAXIE Sanitary Supply October 2012 Price List. WAXIE Sanitary Supply utilizes MSRP for all manufacturers that publish prices and WAXIE Sanitary Supply list prices for our own brands and those manufacturers that do not publish MSRP All products are listed in Waxie NCPA Proposed Price list in Tab 7 B. Service Requirements: 1. Services: NCPA is interested in evaluating the following categories of value -add services for inclusion in this contract. The categories include, but are not limited to the following. a. Small Business Program: The ability to incorporate small business enterprise into your distribution, sales, services, and product offerings. The program should focus on increasing opportunities for small local businesses under this contract. At a minimum, it should establish how business will be directed to small local businesses, establish any unique product or service offerings and develop small businesses as second-tier suppliers. First Tier subcontractors will be identified in each market and will include the following federal categories, Small Business, Minority Owned Business, Service Related Disabled Veteran Owned Business, Veteran Owned Business, Women Owned Business, and Hubzone located business. WAXIE currently has several dozen firms capable of providing order logistics and invoicing for any of our public sector clients A complete list of participating small and disadvantaged business subcontractors will be provided upon award b. Consulting Services-- Examples include inventory solutions, emergency preparedness programs, eCommerce and safety services. Consulting services will be provided in the following areas a. Cleaning Chemical use and care provided through WAXIE Chemical Specialist and manufacturers' representative b Equipment operation and maintenance provided through WAXIE Equipment Specialist and manufacturers' representative c. Training and Education will be provided through WAXIE Sanitary Supply's monthly seminars at each of our location, through online webinar and at the customer's location Product and other training services are conducted according to the customer's needs including off hours and weekends as necessary d Software punch out is available and WAXIE Sanitary Supply can integrate with any system WAXIE can provide a long list of customers and integrators that we are successfully connected to via punch out. (]DCCAI Ci /Coc Cnlln..dnn\ I. CIKAMNO CHEMICALS Start with low environmental impact cleaning chemkab and dispensing system; including thirdparty certified (I e. Green Seat Erotogo. Sciontdk Certification Systems) and bio -based chemical; and other products with a more environmentally preferable orohie fi.e. EPA OTE). S. CLEANING TOOLS B EQUIPMENT thi47e low environmental impact cleaning tools and equipment including vacuum cleaners and carpet extractors certified by the Carpet d Rug institute, mkrofiber technology and much more. 7.UTIOI tooWAXIC.C. roan MOM ldclntftcc cnYlrenmentully prefornbip products. in Urn WAXIE Pnwato fnbei one shot contribute to no elective green c€caning Dragrunr t ENTRYWAY MbTlNG SYSILMS AND CUILOING SITE MAINTENANCE S. ENTRYWAY MATTING SYSTEMS AND BUILDING SITE MAINTENANCE Reduce the amount of dirt entering the building and develop cleaning strategies to maintain your entryway systems as well as e termor walkways. RECYCLI 4. RECYCLING Divert waste from (dndiiiis with a recycling program for paper. plank B glass as well as light bulbs and batteries. DEA NSNG tHLXICALS SASt lARY PAY4 PRODUCTS A TRASH LINERS E. STEWARDSHIP B CONTINUOUS IMPROVEMENT Farmer with WAXIE to implement and communicate low environmental Impact cleaning policy and training. Commit to continued improvement in your maintenance operation, implement an Environmental Management System (EMS) and pursue LEED• certification for your bvildirg Start with a Green Cleaning Site Survey from WAXIE WATER EFFICIENT FIXTURES A ACCESSORIES S. SANITARY PAPER PRODUCTS B TRASH LINERS Promote source reduction and use products that are thud -parry cend/ed (i.e. Green Seal Ecologo, Scientific Certification Systems), meet EPA guidelines for post -consumer recwled con. tent or are derived from regally renewable renounces 7. WORKPLACE WELLNESS fight the spread of germs in your workplace through hand washing and use of hand sanklzers 4. WATER EFFICIENT FIXTURES B ACCESSORIES Conserve water and increase hygiene with no -touch eltroom accessories, ‘-',.A..-41•77e.-.0•A-4•• -,..4-"AA is A, Promote safer & healthier work environments Reduce environmental impacts Increase workplace wellness and productivity liVAXIisi.Green Partner Support!'(OPSP). - WAXIEs comprehensive approach to cleaning green , • -Low enVjropilentaliMpact Cleaning products tools equipment and training • Contilb0"6:cteclit for your LEEDTiprbject • -.AtffetiYe.'.Cieenrn'gtriat Peotects'health,WitnoLit ha' eMing.•the'enVitonnient r , A WAXIE.private label line that contributes to an effective green.cleaning program 2High quality products that incorporate thelatgt'g,reen Clealnin4 technology 7 Third party certifications identified where applicable •,- Reduce potential:,impacts•o'n',.numan•healin;as well as the environment combination of perfOrrnanC'e, :price, 'health and safety A WAXOE Sanitary Supply .. — Inventory centers and showroomsAocated thy -ADO -Omit the•Western United State's, '-i- 7.LEEV"Accredited Profesionals . - . • 5 5. ,--- , ' ' — ' d '- WAX1',s,WeboWorkt,-OfferS"teal,7.tiMeaCcount,inanagernerit'pl, e-commerce tool . . Serving the customer is the focus of everything : -we do , .A . . , A . .. -.. u t '4,4:^A:Ae•srpror , • - ember: !SSA MEMBER lin. Even+ IV Chuning t, Wendel holt, Illanprodhinalft Mad Sources FSC Printed with soy based inks on messed chlorire tr� wet that mods EPA guide- lines for oost-consunr, recycled content. BMW SMOti COMMEM1 IMOBEESI BIBMEMER WAXIEET SANITARY SUPPLY' PACO Corporate Headquarters 9353 Wade Way San Diego, CA 92123 (800) 995-4466 www.waxie torn 4 -120B-7.5M f Repair Services. WAXIE Sanitary Supply is offering repair services at a 10% discount for service and parts to NCPA members using WAXIE Sanitary Supply's repair services Outside of our geography NCPA members can utilize Nilfisk Advance or USA Cleans national repair services We are negotiating discounts from both of these partners for NCPA. g Customer Support: i Replacements or substitutions of product will not be made without the express written consent of the customer and we will only substitute a superior product. Customer may chose to purchase any product of their choice if sufficient inventory is not available and WAXIE will provide a list of available alternatives ii Returns See Tab 8 for Return Policy iii Restocking charges for stock items are waived for thirty days for contract customers After thirty days a 10% restocking charge will be assessed for stock items. Transportation charges outside WAXIE or our subcontractor's normal delivery area are the responsibility of the customer iv Order tracing is available through our web@work system v Technical Feedback regarding system functions is available during normal work hours through our customer service department and the online help desk our Information Technology department operates vi Quality Assurance for service is available to NCPA and major contract users through the WAXIE online metrics dashboard Sales, Service Level, Fill Rate, GREEN Spend, Disadvantaged Business spend, Order Source and other important operational statistics are update each day and available online at all times vii Drop Shipments will be discounted on a case by case basis, according to any additional savings negotiated for large orders from our manufacturers as well as the relevant freight costs Drop shipments will be recommended wherever there is an opportunity to NCPA customers to achieve additional savings h Sourcing' WAXIE Sanitary Supply has a corporate and local purchasing division and we are capable of sourcing non catalog and special order items from approved vendors. i Other Services and Programs c. Training & Education- The ability to provide on-site and/or online training and educational programs/seminars as well as providing technical product knowledge and support in English and in Spanish. Training on products, processes, technologies, and materials management are incorporated into all of our spend management programs. Our intention with this vast array of seminars and training is not only to reduce the total cost of ownership (TCO) for our customers, but also manage risk as improvements to products and processes are developed Ensuring a safe and cost effective janitorial solution is paramount for us at WAXIE. Our training programs include onsite training, seminars at our various company locations which are 2-4 hours each, as well as various pieces of literature All training classes and materials are available in both English and Spanish Our literature includes brochures, job cards and on the job training for cleaning procedures as well as CD'S which also demonstrate our programs. In some locations there are classroom courses which have been accredited by local colleges We are currently in the process of developing E -Learning as a development tool as well All training is offered free of charge to WAXIE customers Custodial training is conducted by WAXIE Sales Consultants, Chemical and Machine Specialists as well as by our vendor partners We have a full complement of training available to meet all customer training needs including procedures, products and solutions. For Web@work customers we offer both onsite and WebEx training in Professional Seminar Series WAXIE Sanitary Supply through our various public and private sector contract is constantly working with customers to change to more efficient products, cleaning processes and procurement practices In order to be effective we provide several different training modalities to our contract customers, beginning with our monthly seminar series. Onsite Product Training Onsite training is available to all customers for any and all products they purchase from WAXIE. Training is routinely performed on an around the clock basis in order to meet the facility requirements of our clients WAXIE utilizes product training specialists for chemicals, hand care and equipment to provide specialized training to contract customers. In addition WAXIE utilizes manufacturer's representatives for specialized product training. WAXIE will provide seminar programs to individual clients to help those clients meet their internal training requirements as well. This type of customer specific training has been done for many clients including the City of Tempe during a period when the City needed to crosstrain various maintenance departments on cleaning procedures, OSHA requirements and Customer Service Responsibilities. Projects like this provide WAXIE Sanitary Supply with opportunities to create client specific training modules and we encourage end users to challenge us in this area. WAXIE Sanitary Supply provides outside customer service representation to all contract customers for the purposes of demonstrating new products, providing training on all products and providing samples of more efficient and GREEN products. This is especially useful since many ofthe chemical products and equipment are new and sophisticated WAXIE Sanitary Supply employees are Chemical and Equipment Specialists. Our specialists provide product demonstration and training wherever necessary This includes everything from how dispensing systems work and their safe operation to completely training a school districts staff on all aspects of cleaning and maintenance. Many schools take advantage of this during the summer to meet all of their annual training requirements. WAXIE Sanitary Supply public sector sellers are also being certified to sell to the public sector and education facilities. That program will be updated to include the NCPA contract. This will guarantee that any new public sector sales personnel have an in depth understanding of the NCPA contract and its position as our lead offering to public sector entities WAXIE Sanitary Supply will provide the same training and certification to our fulfillment agent's sales force to assure they are fully competent to present the NCPA contract whenever called upon WAXIE Sanitary Supply will provide field support for large projects as necessary to drive inclusion of NCPA members. a. WAXIE will provide onsite training for product use, equipment operation, and cleaning techniques to any customer purchasing their janitorial supplies and equipment through the NCPA contract from WAXIE. b Training can be customized to meet the customer's requirements for content and schedule. Our customers operate 24/7/365 and we provide training when the employees are present including nights and weekends. c. WAXIE offers seminars at all of our locations open to all customers. These seminars provide in depth information on a variety of cleaning topics and related areas. A current sample schedule can be found at http.//info.WAXIE.com/events/WAXIE-arizona-events/ d Additional training is offered though our use of dedicated Chemical Specialists and Equipment Specialists at each location These experts can provide training at customer locations on topics related to cleaning, safety, equipment operation and equipment repair Our company trainers Training can be accomplished in a variety of methods. Hands-on classroom training is available at either the WAXIE San Diego location or the customer's site.. Alternate training methods include webinar classes and self -study tutorials on the WAXIE website Training materials can be provided in either electronic or print Manufacturer Support WAXIE Sanitary Supply is proud to partner with many of the leading manufacturing companies in the world They include Kimberly Clark, Georgia Pacific, JohnsonDiversey, Gojo, Heritage Bag, Rubbermaid and Nilfisk/Advance All of these leading companies employ manufacturer representatives who are eager to assist in the training of NCPA personnel who will be using their products. In addition, the chemical companies provide 1-800 technical assistance hot lines to help in proper chemical handling and usage WAXIE's Lead Sales Consultant will work with all NCPA management to ensure training is scheduled on all paper, chemical and equipment. In an industry where supply costs account for only 5 to 10 percent of total cleaning budgets, and labor costs represent 90 to 95 percent, the importance of properly trained personnel becomes very apparent. We understand this and have committed substantial resources to the development of our people as well as the responsibility to provide this value-added service to our customers. While we are not aware of all the service needs within your facilities, we make the commitment to design (with your input) and provide in- service training that allows people to move forward. Our goal is to make your people more effective We are confident in our ability to maximize your staffs efficiency, with the support of our training staff, our team of Sales Managers and Sales Consultants. We offer training and seminars in areas such as. • Bloodborne Pathogen Cleanup • Carpet Care • Cleaning Chemistry 101 • Cost Saving Site Survey • Employee "Right -to -Know" Law • Equipment Training • "GREEN" & Environmentally Friendly Product Overview • Hand Washing Awareness • Hard Floor Care • How to Read an MSDS • "LEED" Overview • OSHA Regulations • Patient Room Cleaning • SB892 Regulatory Compliance • Software for Cleaning Management • Team Cleaning Concept • Washroom Care These seminars are conducted by WAXIE personnel and our manufacturers' representatives, and can be conducted in any our locations or within your facilities • Dedicated Training and Development team in WAXIE offices that can be deployed to your facility to support a variety of training needs --topics determined by WAXIE and the NCPA mutually • WAXIE Equipment and Chemical Specialists — Dedicated staff members to support, train and consult on cleaning procedures and efficiencies. • Healthy High Performance Cleaning Program (HPPC) — The most comprehensive training and education program for staff that incorporates on the job training tools to support your GREEN cleaning procedures. Includes job performance checklists, HHPC procedures and training posters Onsite training from HHPC professional d. Software Punch Out: The capability of your electronic ordering system to interface with an agency's invention software system such as Oracle Synergen inventory system. WAXIE has many customers using Punchout. Our Punchout customers vary greatly in spend and order frequency range and its typical that all of a Punchout customer's order volume with go through Punchout and in some cases our customers have asked us to disable their user's web ID's once the customer has moved to a Punchout ordering platform One of our larger Punchout customers is The San Diego Unified School District with sales of $3,307,216 and 5,284 orders processed through Punchout in the last 18months. For the same time period the University of California sites in Davis, Irvine, Hastings, San Diego, Berkeley and Santa Barbara had Punchout sales of $2,338,101 or 6,946 orders WAXIE's Punchout capabilities authenticate at the customer's ship -to level and provide real time pricing and item availability for each customer ship -to location Punchout customers are automatically signed into their catalog through the Punchout setup request and see their specific pricing Punchout customers are also able to set up customized shopping lists, view previous orders and copy their previous orders into the current shopping ,cart for easy ordering. The functionality of WAXIE's Punchout system is a mirror image of our existing online ordering website with the exception of returning each individual Punchout shopping cart to the customer's backend system Once the shopping cart is sent to the customer's system, it is deleted from WAXIE's system as it goes through the requisition and approval process within our customer's backend system Once a requisition is approved and turned into a Purchase Order, it will be sent electronically (XML, OCI, etc) to WAXIE's system at which time it will be converted to an orderand sent to one of WAXIE's warehouses for picking WAXIE Sanitary Supply has full summary billing capabilities and the ability to invoice multiple departments. WAXIE's billing system is indeed flexible enough to meet the needs of NCPA's accounting system. WAXIE Sanitary Supply will provide required technical assistance during our normal hours of operation. e. GREEN/Sustainability Program: WAXIE's Corporate Environmental Stewardship Statement follows: WAXIEe® SANITARY SUPPLY Commitment to Sustainability WAXIE Sanitary Supply is committed to being a leader to promote responsible business practices that support sustainable communities that are secure, economically prosperous, environmentally responsible and healthy places in which to live and work. Sustainability has emerged as a global theme of the 21st century — it is a concept that balances the interconnectedness of the environment, the economy and our quality of life, and that recognizes the importance of our stewardship over each. WAXIE shares the goal of establishing partnerships to advance education, communication, business best practices, policies, research, technologies and programs to support a more sustainable region for all generations. WAXIE's commitment to sustainability in general, and green cleaning (or effective cleaning that protects human health without harming the environment) in particular is demonstrated by a number of actions, including: • WAXIE is a member of the US Green Building Council (USGBC) — with two (2) company buildings earning LEED Silver certification • WAXIE San Diego Headquarters and Inventory Center earned Energy Star certification • WAXIE Santa Ana Inventory Center installed solar panels • A WAXIE employee sits on the Board of Directors for the San Diego chapter of USGBC, and serves as the chapter's Immediate Past President and point of contact for LEED EBOM • Ten (10) WAXIE employees are LEED® Accredited Professionals and three (3) are LEED GA • Thirty-one (31) WAXIE employees are CIMS -GB ISSA Certification Experts • WAXIE is a charter signatory of the San Diego Regional Sustainability Partnership (www.sdrsp.org) • WAXIE has a broad selection of environmentally preferable products (including numerous WAXIE private labeled cleaning products) that have received certifications from Green Seal, EcoLogo and Scientific Certification Systems, or have been formulated in partnership with EPA Design for the Environment (DfE). • WAXIE has developed Green Partner SupportTM (GPS®) to assist green -committed end-user customers implement more effective green cleaning programs • WAXIE was on Technical Committees for development of ISSA Cleaning Industry Management Standard (CIMS and CIMS -GB), and a participating stakeholder in the Standard Development Team for the Green Seal "Green Cleaning Services Standard" (GS -42) and revision of Industrial and Institutional Cleaners (GS -37) • WAXIE has conducted numerous "Green Cleaning Seminars" at WAXIE branches in San Diego, Santa Ana, Ontario, Los Angeles, Palm Springs, San Francisco, Tempe, Tucson, Las Vegas, Salt Lake City, Portland, Seattle, Colorado Springs and Denver • WAXIE representatives have been asked to speak at functions for organizations such as USGBC, BOMA, IFMA, PABSCO, ISSA, SCSSA, SDEP, HPSI and CURB on the subjects of green cleaning, LEED or sustainability • WAXIE consultants have assisted with green cleaning needs of several LEED projects • WAXIE Desk Calendars and Product Catalogs and product literature printed with post- consumer recycled content using soy based inks; Green section of catalog and website developed to provide customer education and promote green purchasing • Sponsor and host for LEED for Existing Buildings Technical Review Workshops and other LEED EBOM Educational Series in partnership with USGBC chapter • Delivery routes planned with routing software that minimizes travel time, resulting in less fuel consumption and vehicle emissions — also pilot in place for CNG and hybrid delivery trucks for some routes to further decrease fuel consumption and vehicle emissions Recycling and waste diversion program for corrugated, shrink wrap and pallets, as well as other ongoing consumables, durable goods and facility alterations • Green Cleaning Policy, Recycling Policy, and water conserving devices installed in restrooms • Video conferencing technology utilized to decrease need for face-to-face meetings • Web@work e-commerce platform and eInvoicing promoted to minimize paper usage • RFP technology utilized for inventory control to minimize paper usage 800-995-4466 • www.waxie.com 1. Policies: Efforts and policies pertaining to GREEN and sustainability. a. All new WAXIE Sanitary supply Inventory Centers will be at a minimum LEED Silver certified WAXIE has two LEED silver certified warehouses in Mesa, AZ and Salt Lake City, UT, and a LEED EBOM process going on at our Livermore, CA facility b. Working with our truck leasing partner Penske WAXIE has introduced CNG trucks at our Santa Ana, CA facility and will be adding trucks as they become available in locations where CNG filling capacity is also available c. WAXIE has invested in education with 12 LEED Accredited Professionals on staff and 36 CIMS Certified Professionals There is a continuing process in each market sector to bring sales staff accreditation from these two organizations. 2. Products: Impact on product offerings. A. WAXIE will assess all product utilization system wide and each individual agency or contract user B WAXIE will introduce the most efficient product, cleaning process and procurement program to each and every contract customers. C WAXIE will provide strong financial incentives for customers to make the changes necessary to maximize their savings and minimize the impact on the environment of all aspects of their cleaning and building maintenance operations. D WAXIE uses the methodology shown below to assess the customer activities that have the highest impact on the environment. Environmental Impact Pyramid Creating Positive Supply Chain Changes! How we look at the entire process of procurement and operations to maximize sustainability potential. If all environmental factors are equal the most efficient product or process is the best for the environment. Reducing impacts at every step in the supply chain process is the only way to maximize savings and minimize environment impact. What to Use? PRODUCTS Method Automation Frequency ;,,quality Standard PROCESS Product Selection Criteria Alternative Waxie Brand Least Toxic Third Party Verified EPA Compliant Indexed Efficiency Gain Diversity Qualified Mfg. Process Selection Criteria Practicality Source Reduction Labor Reduction IAQ Benefit Cost Reduction When to buy? How much to buy? How to order? How to receive? How to pay? How-to report? PROCUREMENT Procurement Criteria Order Cycle Reduction Local Sourcing Fully Electronic Commerce Diversity Supplier Participation Scheduled Delivery Full Electronic Commerce Environmental Impact Potential Procurement Process Product Procurement decisions have the greatest long term Impact on the environment. 3. Distribution: Impact on distribution process. WAXIE utilizes very narrow aisle warehouse technology as well as a state of the art delivery routing system to reduce the overall cost of operations and the impact on the environment. We are introducing CNG fueled vehicles and look forward to converting as much of our fleet as possible. 4. Certifications: The Industry recognized certifications and standards obtained and those represented through its catalog of products. WAXIE Sanitary Supply distributes several hundred different products which have earned certifications from such standards as those from UL Environment/EcoLogo, Green Seal, EPA Design for the Environment (DfE), Scientific Certification Systems (SCS), Forest Stewardship Council (FSC), Clean Air Choice — Cleaners (CACC) certification from the South Coast Air Quality Management District (SQAMD), Carpet & Rug Institute (CRI) Seal of Approval (SOA) and Green Label, as well as products which meet the EPA Comprehensive Procurement Guidelines for post -consumer recycled content, among others. A full list of these products and their certifications is available upon request. identify Your reen Cie ming Team ZI?' Evaluate Green Clewing Opportunities Customize Green Cleaning Program Track Training on Grein Cleaning Pr eedures 08 re Gr en CI aning Pr duct Purchases 'P Assess Green Cleaning Program Effectiveness C Acallate Your ROI Monthly Janitorial Spend ustalnable Supply S Pe to Earn LEE Cust Iii ii re ace its oct Purchases 1a Effectiveness ii Visit: wrov.waxie.corn for more information or call (800) 995-4466 WIDOW •ANITARV 'OUP•LV Earn LEED® E 0 C e its & CMS -GB Certification $11.41 4NN'• Serving The Customer is The Focus of Everything We Do — Professional Laborsaving Cleaning Solutions Focused On Your Bottom Line — eCommerce Service °Bering — Online Ordering And Account Management — Next -Day Delivery in The Metro Areas We Serve — Your Single Source Of Quality Products — State-Of-The-Arl Inventory Centers. Including Two LEED Certified Facilities Local. State and National Contracts • State of Arizona • University el California0000 • WSCA twisunis :vets COIIIRAMM 417101Q I VAC IlintaNN GSA Advantage eMall WAXIE PHOENIX, ARIZONA - LEED SILVER MemberiOwner of Network Services Company A National Distribution Organization WAXIE SALT LAKE CITY, UTAH - LEED SILVER ENNNR!NNNiglitiNSOOAN*NNNNNNN#N,N;zNN' Visit: www.waxie.com for more information or call (800) 995,-4466 WAXIEW SANITARY SUPPLY f Repair Services: The ability to provide repair services of janitorial equipment through authorized manufacturer's facilities or other avenues. Because WAXIE realizes that keeping equipment in peak condition is necessary for efficient operations, we employ a fully staffed equipment service center This center performs in-house and onsite equipment repair. In addition, to prevent productivity loss, which can lead to higher overall cost and lower building appearance, WAXIE's service center offers preventative maintenance programs. These programs are aimed at keeping the contract user's equipment operating without interruption WAXIE employs a Machine Specialist at all major inventory centers. Machine Specialists are available for onsite consultation for any State Contract customer In addition to field diagnosis and trouble -shooting, machine specialist provide initial training for new equipment. Machine Specialists also provide equipment maintenance seminars as part of monthly seminar series at each location In 2012 the Equipment Repair, Maintenance and Operation seminar will be given twice in Phoenix and twice in Tucson Mesa Arizona Service Center Staff ➢ Arizona Service Center(s) Phoenix and Tucson o Bill Rhoades Service Center Manager o Tim Lamper, Service Center Coordinator o Al Edgar, Equipment Specialist o David Walker Service Center Technician Tucson o Audie Tucillo, Service Center Technician Mesa o Kurt Mueller, Service Center Technician Mesa o Eustacio Padilla, Service Center Technician Mesa > Nevada Service Center (Las Vegas) o Services North Western Arizona, Lake Havasu, Kingman, Bullhead City. ➢ Southwestern California Service Center (El Centro) o Services Yuma and' Southeastern Arizona ➢ Salt Lake City Service Center o Services the Four Corners area, and Page The Parker area is covered out of the WAXIE Inventory Center in Palm Springs WAXIE is an authorized repair service station for the following manufacturers. 1. National Super Service (NSS) 2 Windsor Industries 3 Kent by Nilfisk-Advance 4 Nilfisk-Advance 5 Eureka (Sanitaire) 6 Taski 7 Pullman -Holt (White) 8. Alto (Clarke) 9. Castex-Nobles-Tennant-Eagle 10 Amerivap 11. Euroclean 12. Powr-Flite 13 Karcher -Tornado 14. Hydro -Tek Pressure Washers Parts inventory is kept at approximately $300,000 at our Mesa location. D Current average turnaround time is 3 days. State Contract users have priority over non - state accounts. > All repairs are warranted against defects in parts or workmanship for 90 days. > Charaes for State Contract users are $15 00 oer auarter hour shoo charae $15.00 per ➢ WAXIE offers rental equipment, if needed, and delivers to any site for $50 each way > WAXIE offers loaner equipment to State Contract users if repair time is lengthy due to parts availability or emergency situations > Rentals and loaner equipment is based upon availability > Onsite or telephone assistance for all equipment issues is available through WAXIE's Service Center Coordinator, Tim Lamper Preventive Maintenance Programs (PM Programs) PM programs are available to contract users who rely on labor savings generated by having equipment in proper working condition. Scope of PM The goal of preventive maintenance is to eliminate down time and prevent costly repairs from occurring While it is impossible to eliminate any repair, PM service can limit the frequency of costly repairs During each scheduled PM service, very specific tasks will be completed on each piece of equipment, each detailed on a form to be provided to end-user Charges for PM service are calculated on an hourly basis Trip time is added as appropriate During each PM service all minor adjustments and repairs will be completed Charges for repairs beyond the scope of the PM service will be based on time and materials, with the customer's approval required for work to be completed Each account location will be notified of preventive maintenance service calls one week prior to the visit. Flexibility will be exercised at all times with regard to the scheduled service If during any scheduled service it is determined by the WAXIE service tech that the machine is in need of a more extensive repair than PM service can provide, the contract user will be notified and arrangements will be made for the machine to be repaired. WAXIE will provide to each contract user a full report following a PM service detailing the condition of and any issues relating to the equipment. If at any time, it is determined that vandalism or purposeful misuse of the equipment is the direct cause of the required repair, WAXIE will immediately notify the contract user for instructions WAXIE adheres to manufacturer warranties and established exceptions to warranties All details for PM service will be provided to contract users upon request. Equipment Warranty WAXIE is a distributor and not a manufacturer and therefore does not have quality control processes in place for manufacturing The procedure for WAXIE Brand Products is as follows. Equipment Warranty's are provided by all of our equipment vendors as a requirement for doing business with WAXIE Sanitary Supply Customer Support Services i. Replacements or substitutions of product will not be made without the express written consent of the customer and we will only substitute a superior product. Customer may chose to purchase any product of their choice if sufficient inventory is not available and Waxie will provide a list of available alternatives. ii. Returns: Add policy. iii. Restocking charges for stock items are waived for thirty days for contract customers. After thirty days a 10% restocking charge will be assessed for stock items. Transportation charges outside Waxie or our subcontractors normal delivery area are the responsibility of the customer v. Technical Feedback regarding system functions is available during normal work hours through our customer service department and the online help desk our Information Technology department operates. vi. Quality Assurance for service is available to NCPA and major contract users through the Waxie online metrics dashboard. Sales, Service Level, Fill Rate, Green Spend, Disadvantaged Business spend, Order Source and other important operational statistics are update each day and available online at all times. vii. Drop Shipments will be discounted on a case by case basis, according to any additional savings negotiated for large orders from our manufacturers as well as the relevant freight costs. Drop shipments will be recommended wherever there is an opportunity to NCPA customers to achieve additional savings. h. Sourcing Waxie Sanitary Supply has a corporate and local purchasing division and we are capable of sourcing non catalog and special order items from approved vendors. i Other Services and Programs: Waxie has many examples of customized programs for large public sector clients including, custom training content, vendor managed inventory Tab 8 - Value Added Products and Services • Include any additional products and/or services available that vendor currently performs in their normal course of business that is not included in the scope of the solicitation that you think will enhance and add value to this contract for Region 14 ESC and all NCPA participating entities. GPS Program Web at Work Spend Management LEED Consultants OTHER Products and Services: WAXIE can provide each customer with a highly trained outside representative and inside representative familiar with their product usage as well as their facilities needs Access to inside support is available during normal business hours. Access to outside support is available by appointment. WAXIE's outside representatives will be making regularly scheduled visits to each customer based on their needs and during these visits these representatives will be seeking out issues to resolve for their customers. There are no additional costs for these services. Customers will be able to access WAXIE's web at work ordering system 24 hours a day to place orders online In addition to being able to see their contract pricing customers can research product availability and make immediate decisions on substitutes to assure they have the supplies they need Normal delivery of products is next business day, for orders placed before 3pm, within WAXIE's vehicle delivery area unless the customer requests a specific delivery date WAXIE prides itself on fill rates that exceed 95% on stock items Outside of WAXIE's vehicle delivery area in rural areas delivery will be within five business days for stocked contract items Special order or non stock items will be delivered within five days of receipt of product from manufacturer The only exception is in extremely remote areas of Alaska and Hawaii WAXIE can offer fill or kill but our default is to backorder the product and deliver as quickly as possible from any of our inventory centers. If an agency prefers we fill or kill we can program that into their account. Backordered balances of any order, that exceeds stock inventory based on past cyclical order patterns, will be delivered based on the lead time from the manufacturer with next day delivery once the item reaches the WAXIE warehouse WAXIE will not substitute a product unless we have the express permission of the ordering agency The substituted product will be sold at the original product's price and be of equal or higher quality Only upon written approval will WAXIE ship a substituted product. Capability of sourcing products from non -catalog suppliers and from line card extensions of catalog Suppliers. Other value -add services not included in above categories such as installation of chemical and paper product dispensing units Inventory Management WAXIE would provide an inventory management program for the four city storerooms in the following manner:WAXIE employee would routinely visit each city storeroom at weekly or monthly intervals, depending on the needs of the storeroom to assess inventory and order product to pre -established par levels. The cost for this value added option would be $50 per storeroom management visit. Considering the four city storerooms, that would equate to $800 per month for weekly visits to each of the four storehouses, or $200 per month for monthly visits to each of the four warehouses. Other options will be entertained based on the needs of the individual storerooms outside of these parameters, to be mutually agreed upon between WAXIE and NCPA. In an effort to aid the city in improving storehouse operational efficiencies, WAXIE would offer our assistance at no charge to NCPA. Cleaning Cost Analysis Program (CCPS) WAXIE Sanitary Supply, upon award of a significant portion of the janitorial spend, will furnish the Game Plan Program TM/MC for Custodial Workforce Optimization to the NCPA. The Game Plan TMMC Program is a comprehensive workloading package licensed to use independent area type and task standards developed by APPA (www.appa.org) as well as tasks developed by ISSA (www.issa.com) and leading consultants. In the market for over 15 years, the software is used internationally in more than 400 education, government, and healthcare institutions and building service contractors alike. The Game Plan TMMC Program is a simple, powerful tool for custodial workforce optimization The cornerstones of this feature -rich management tool are workloading/work allocation, cost & labor estimation, inspection and reporting for continual optimization of processes and resources. The Game Plan Program TMMC was developed to help custodial departments optimize labor in the face of budget constraints, headcount reductions, and an increasing understanding of the benefits of clean environments on student health and performance. Some highlights of the program similar to CCAP: • Extensive work loading capabilities • Ability to generate, printed work orders for routine and project tasks • Calculates employee and budget needs • Ability to track personnel records and management • Chemical usage prediction and analysis • Asset / equipment management • Please see enclosed literature Highlights of Game PlanTwmc Program believed to exceed CCAP: • Contains full inspection capacity integrated with work loading application ., • Gives the ability to run "what if scenarios instantly onsite without the need for third -party participation • Embedded APPA and ISSA industry standard cleaning frequency data to expedite input and analysis of cleaning activities • APPA standardized five levels of clean integrated into the program so user can immediately see impact of higher/lower cleaning frequency on staffing levels. • All reports are exportable to Word, Excel or PDF • Inspection reports- detailed information that can be analyzed by zone, supervisor, employee and inspection criteria to make real time operational decisions. • Multi-level, password protected user access ensures employees see only what they need to see, which eliminates potential tampering • Photo's container can house photos of buildings, floor plans, rooms, employees in application if needed WAXIE Sanitary Supply does have a Cleaning Cost Analysis Program and can be shared with NCPA to determine if it fits the needs of NCPA. The program is a comprehensive workloading package standards developed by APPA (www appa org) as well leading consultants In the market for over 15 years, th education, government, and healthcare institutions and licensed to use independent area type and task as tasks developed by ISSA (www issa com) and e software is used internationally in more than 400 building service contractors alike SIMPLE DASHBOARD REPORTING WAXIE can provide detailed monthly sales data by state and customer including all data collected in the order to fulfillment process. WAXIE can create a customized program for NCPA with an online metrics dashboard that summarizes data and provides an easily downloadable excel file with all contract sales data on a line item basis. A sample metrics dashboard is attache WAXIE's overall performance in the following categories is as follows: (1) Order fill rate - 98.2% (2) Line fill rate - 91 7% (3) On-time delivery - WAXIE prides itself on providing next -day delivery for orders received by 4'00 PM (4) Back Orders - WAXIE has many Regional Inventory Centers in the service area. We pride ourselves in keeping adequate stock on had to fill our customer's needs. If there is a back order it is easily filled by one of our other Regional Inventory Centers. A transfer truck travels between the various Regional Inventory Centers weekly to fill any back orders in a timely manner Sales Analysis aaea $wale Q'ItQid is %':r':r. a.•tt !t 1110 2.!!!,02 Ot,coa,3£67< 4711A:1i731 9:,Q30 9E1 T1 ni/SI2 12,113,4E9 27 02131: 0341)12 it,31L,t1;:?e -10131: ot_." K717laf q s'3 b 1111 th 15r) 6' ?'C,rn 1c41 61 ;111 ;-t 1r':12 i;' 1:7:-1 I;17di Si''to: 2.1:16 61:)44.:0 :Y17 10 1 ! G3 973 6',)4120 411 -j,'-i IF El Order Analysis E 1, °nom Wst ''4"Ten't o1I.x1t 1221% 8.�)9t 231e9x ic:7?t 021;011 11'4% 4 7i3% :t 11.7. 54 'I% o/.011 4221i, IU`)`?t 311,4% SCCOlt Ger1111 7 11% 1 FA% 11 +;d, 191914 U1r.111:, Ii:% 11;11, 44 no. 1, .1.2. th"x. 0:an: J 11'.6 0 1O i 1' `..N, e_ 7D% oGm1? ami ti -net, 14 01.1,, e3' a% 'turd. 131.2 1 sr� 612 7! t':'.; :4 1Gk Diversity Supplier Soles Custr1010•1 I1C' S oltJ PutUrpe }IV YIrn,I '.t ; a1 15:.4 31%11@uc+reot 89f1.'45 vaalan [Foaled 11/5 Yrammn ,N,,1w1 11;1.205 Tn131 11.1.;1.11-4 Pr *LI °„ t a1 15'0?'b U+a 37.4 ii 7°M Core ve Non -Core Spend :012 uran,r14 8loa143,0, Non Cc,e ICU r17n, I tO 11)t4 t 1j :1)12, 7011 aianals Swatthwri '1s�+rg; 1,216 U,:ccvrli Sm,'o^ 1'E1 311 11IE.€.O Service Analysis UI 03 04 ,V 4b'. C.6 Wt. Fin Rate Analysis 1- t.a) t c2i2111 C'3211 CAM; ,alai tin 21111 c7. Lti t ? 1.3231: 'oral tre 1121: Green Analysis CAM It:ms N6nCcle 301., till DIM 44 t1:rtw 103 7C? ?4.O.En6 I1:0 ID2 00% 44 Cote Nil IPS MO 3o% 94 :41► 1DO 301, 84 ;9?4 tr)O 30% 7a 7e% a1 5alt s }'.49e Yr 41 ?11f 1 t11,311,* Iy Flea, 4n4r ';/.t F?'i ??F0. 107'. E':Y h+. it z£10. II ir..'1, t::; `1L , Y F, EPA C1`1; 11 ]796 131:4% 14.9O% 't s43ti EPA 1.,1•& 11 3I;t} 0 14% ti III' 111, 4% CJ7t 0 7'1, U 14'h C 67% ' EP° IOieto iK.1s '+ Tatar sO ; % 3' 129. 35 a(% i; )4% Teo ;012 0uarteiif E11'sn:unrl 3112 '�'i 62r% 16 35% 1: :VX. 15 4h11, 11 'FT 141 a:"1 0.11% 0 141. C tOSi t 4,4, 1 SL% 7 J1'% 021% 01:0, C.)7% o.#;, 03E9. 1111 Spend Management: There are a number of areas where customers and NCPA can work together to reduce costs, prices and the impact of the contracts fulfillment on the environment. a. A minimum order dollar amount could be implemented that would reduce the number of transits dramatically The largest contribution to environmental impact fulfillment of the contract has is the amount of fuel used to get product from our warehouses to our customers. WAXIE can provide detail regarding these impacts and would look to negotiate a pricing reduction if a minimum order is incorporated into the contract. b Another effective way to impact costs is to work with customers to schedule delivery For customers with large capacity warehouses this enables both WAXIE and the customer to best utilize their labor and capital resources. For instance our overall business sees 65-70% of product moved the first and last week of the month. We routinely work with large clients to schedule delivery during the slower periods of the week and month to optimize our labor and capital resources. WAXIE is interested in negotiating a price concession if NCPA is willing to allow a scheduled delivery program to be part of this contract. c. Automated Clearing House/Electronic Funds Transfer payment can substantially reduce thetime between invoice and payment. Many public sector customers are able to work with these electronic invoice and payment systems and WAXIE is willing to negotiate an incentive for customers to use ACH/EFT payment. d. WAXIE is willing to provide an incentive for customers to "Go GREEN" WAXIE promotes environmental stewardship within our own company and to our customers in all markets WAXIE is willing to negotiate a price rebate or concessions to customers that meet GREEN spend goals agreed to with NCPA. Leasing Options: • It is also possible to lease a machine, just talk to a customer service representative or your WAXIE Sales Consultant • Healthy High Performance Customer Communication Program Manual — Comprehensive communication program that supports your organization's commitment to HHPC program with your internal customer, external customers and the public. Includes Press release, poster, newsletter, table tents and other templates designed to communicate your facilities commitment to sustainable cleaning • CampusCare is a comprehensive yet customizable set of programs designed to address the cleaning and labor management needs of K-12 and Higher Education institutions It's a flexible program in that individual end-users can select any or all program elements and tailor them to fit their individual needs. • The program is based four value pillars or customer hot buttons that speak marketplace trends. Sustainability, Cost Control, Safety, and Building Longevity. NCPA Support Team — Between WAXIE and JohnsonDiversey, a team of professionals will be available to support the NCPA, including Ed Williams, Greg Eldart, Tyler Gaerin, along with additional staff from both companies as needed Complete analysis and consulting on all items used in the NCPA to streamline, economize and suggest alternatives based on the emerging needs of the campus. This includes, but is not limited to addressing all sustainability aspects, purchases from manufacturers from the minority business community, and mutually devising programs with NCPA, addressing most effective cleaning processes available from the industry WAXIEe71® SANITARY SUPPLY THE CUSTOMER IS THE FOCUS OF EVERYTHING WE DO To. All Employees From Sandy Nourian Date May 6th, 2011 Subject: Return Policy The following guidelines are for returns and / or product exchanges Determine product was purchased from WAXIE and the method of payment using the APLUS system When product is eligible for return apply the credit to Account if purchased on WAXIE open account Credit Card using the original credit card information if a credit card was used on the original order number Refund Cash for all original cash transactions Cash may be given when the original method of payment is cash or check and does not deplete your start-up cash drawer balance A 2 week clearance for checks is needed prior to giving cash When a return will significantly lower the balance in the drawer a check request is required The check request which includes the customer's full name, address and invoice number shall be scanned and emailed to Doris Filio at Corporate Returns should only be given for products that meet the definition of "New" Is in unopened packaging Packages are not damaged and can be sold as new merchandise Product is active and has not been deleted or phased out o If active, product has not undergone significant label changes Custom (special size or logo) or special order (not carried in catalog) items cannot be returned for credit unless vendor agrees to take the product back. o If there is a restocking fee and freight charge, it will be deducted from the credit. Chemicals Return Policy. Determine the expiration date of the product. o If the product is expired or about to expire, the product is not eligible for return o If the product is in sellable condition and has not expired, follow the guidelines listed below. From Date of Sale Chemicals 1-90 Days Bleach — Full credit if "Ned 1 — 180 Days Full credit if "NeW' (except Bleach products) 181 Days or Older No Credit Parts Return Policy. Parts no older than 30 days from the date of purchase are subject to a minimum of 25% restocking fee based upon the value of the product. (Restock fees may be higher if the vendor charges WAXIE a different amount) Use item 638380 to apply the restock. Customer is required to pay freight on all returns unless otherwise noted — please adhere to the freight policy dated February 2011 to determine how to apply freight on the order Parts older than 31 days from the date of purchase are not eligible for a return Tab 9 - Required Documents ♦ Clean Air and Water Act / Debarment Notice ♦ Contractors Requirements ♦ Antitrust Certification Statements ♦ ARRA Standard Terms and Conditions Addendum for Contracts and Grants ♦ FEMA Standard Terms and Conditions Addendum for Contracts and Grants ♦ Required Clauses for Federal Assistance by FTA ♦ State Notice Addendum Clean Air and Water Act & Debarment Notice I, the Vendor, am in compliance with all applicable standards, orders or regulations issued pursuant to the Clean Air Act of 1970, as Amended (42 U.S. C. 1857 (h), Section 508 of the Clean Water Act, as amended (33 U.S.C. 1368), Executive Order 117389 and Environmental Protection Agency Regulation, 40 CFR Part 15 as required under OMB Circular A•-102, Attachment 0, Paragraph 14 (1) regarding reporting violations to the grantor agency and to the United States Environment Protection Agency Assistant Administrator for the Enforcement. I hereby further certify that my company has not been debarred, suspended or otherwise ineligible for participation in Federal Assistance programs under Executive Order 12549, "Debarment and Suspension", as described in the Federal Register and Rules and Regulations Potential Vendor: WAXIE Sanitary Supply Title of Authorized Representative: Corporate Accounts Director Mailing Address: 4136 E. McDowell Rd, Mesa, AZ 85215 Signature: Contractor Requirements Contractor Certification Contractor's Employment Eligibility By entering the contract, Contractor warrants compliance with the Federal Immigration and Nationality Act (FINA), and all other federal and state immigration laws and regulations. The Contractor further warrants that it is in compliance with the various state statues of the states it is will operate this contract in. Participating Government Entities including School Districts may request verification of compliance from any Contractor or subcontractor performing work under this Contract. These Entities reserve the right to confirm compliance in accordance with applicable laws. Should the Participating Entities suspect or find that the Contractor or any of its subcontractors are not in compliance, they may pursue any and all remedies allowed by law, including, but not limited to: suspension of work, termination of the Contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor. The offeror complies and maintains compliance with the appropriate statutes which requires compliance with federal immigration laws by State employers, State Contractors and State subcontractors in accordance with the E• -Verify Employee Eligibility Verification Program. Fingerprint & Background Checks If required to provide services on school district property at least five (5) times during a month, contractor shall submit a full set of fingerprints to the school district if requested of each person or employee who may provide such service. Alternately, the school district may fingerprint those persons or employees. An exception to this requirement may be made as authorized in Governing Board policy. The district shall conduct a fingerprint check in accordance with the appropriate state and federal laws of all contractors, subcontractors or vendors and their employees for which fingerprints are submitted to the district. Contractor, subcontractors, vendors and their employees shall not provide services on school district properties until authorized by the District. The offeror shall comply with fingerprinting requirements in accordance with appropriate statutes in the state in which the work is being performed unless otherwise exempted. Contractor shall comply with governing board policy in the school district or Participating Entity in which work is being performed Business Operations in Sudan, Iran In accordance with A.R.S. 35-391 and A.R.S. 35-393, the Contractor hereby certifies that the contractor does not have scrutinized business operations in Sudan and/or Iran. Signature of Respondent _October 22, 2012 Date Antitrust Certification Statements (Tex. Government Code § 2155.005) I affirm under penalty of perjury of the laws of the State of Texas that. (1) I am duly authorized to execute this contract on my own behalf or on behalf of the company, corporation, firm, partnership or individual (Company) listed below; (2) In connection with this bid, neither I nor any representative of the Company has violated any provision of the Texas Free Enterprise and Antitrust Act, Tex. Bus. & Comm. Code Chapter 15; (3) In connection with this bid, neither I nor any representative of the Company has violated any federal antitrust law; and (4) Neither I nor any representative of the Company has directly or indirectly communicated any of the contents of this bid to a competitor of the Company or any other company, corporation, firm, partnership or individual engaged in the same line of business as the Company. Vendor: Address: Phone: Fax: Bidder: Signature Mike Muscara Printed Name Corporate Accounts Director Position with Company Authorizing Official: James Fischer Signature Printed Name Vice President Business Development Position with Company ARRA Standard Terms and Conditions Addendum for Contracts and Grants If a contract or grant involves the use of funds from the federal American Recovery and Reinvestment Act of 2009, Pub. L. 111-5 ("Recovery Act"), the following terms and conditions apply. As used in this Section, "Contractor/Grantee" means the contractor or grantee receiving Recovery Act funds under this agreement. 1. The Contractor/Grantee specifically agrees to comply with each of the terms and conditions contained herein. 2. Contractor/Grantee understands and acknowledges that the federal stimulus funding process is still evolving and that new requirements for Recovery Act compliance may still be forthcoming from federal government. Accordingly, Contractor/Grantee specifically agrees that both it and subcontractors/subgrantees will comply with all such requirements during the contract period. AVAILABILITY OF FUNDING Contractor/Grantee agrees that programs supported with temporary federal funds made available from the Recovery Act may not be continued once the temporary federal funds are expended. BUY AMERICA REQUIREMENT Contractor/Grantee agrees that pursuant to Section 1605 of Title XV of the Recovery Act, neither Contractor/Grantee or its subcontractors/subgrantees will use Recovery Act funds for a project for the construction, alternation, maintenance, or repair of a public building or public work unless all of the iron, steel and manufactured goods used in the project are produced in the United States in a manner consistent with United States obligations under international agreements. This requirement shall be applied unless the use of alternative materials has been approved by a federal agency pursuant to Section 1605. CONFLICTING REQUIREMENTS Contractor/Grantee agrees that, to the extent Recovery Act requirements conflict with the participating agencies requirements, the Recovery Act requirements shall control. FALSE CLAIMS ACT Contractor/Grantee agrees that it shall promptly refer to an appropriate federal inspector general any credible evidence that a principal, employee, agent, subgrantee, subcontractor or other person has submitted a claim under the federal False -Claims Act, as amended, 31 U.S.C. §§3729-3733, or has committed a criminal or civil violation of laws pertaining to fraud, conflict of interest, bribery, gratuity, or similar misconduct involving those funds. Contractor/Grantee agrees that if Contractor/Grantee or one of its subcontractors/subgrantees fails to comply with all applicable federal and state requirements governing the use of Recovery Act funds, the participating agency may withhold or suspend, in whole or in part, funds awarded under the program, or recover misspent funds following an audit. This provision is in addition to all other remedies available to participating agency under all applicable state and federal laws. INSPECTION OF RECORDS Contractor/Grantee agrees that it shall permit the United States Comptroller General or his representative' or the appropriate inspector general appointed under section 3 or 8G of the federal Inspector General Act of 1978, as amended, 5 U.S. App. §§3 and 8(g), or his representative to: (1) examine any records that directly pertain to, and involve transactions relating to, this contract; and (2) interview any officer or employee of Contractor/Grantee or any of its subcontractors/subgrantees regarding the activities funded with funds appropriated or otherwise made available by the Recovery Act. JOB POSTING REQUIREMENTS Section 1512 of the Recovery Act requires states receiving stimulus funds to report on jobs created and retained as a result of the stimulus funds. Contractors/Grantees who receive Recovery Act funded contracts are required to post jobs created and retained as a result of stimulus funds. PROHIBITION ON USE OF RECOVERY ACT FUNDS Contractor/Grantee agrees that none of the funds made available under this contract may be used for any casino or other gambling establishment, aquarium, zoo, golf course, swimming pools, or similar projects. REPORTING REQUIREMENTS Pursuant to Section 1512 of Title XV of the Recovery Act, entities receiving Recovery Act funds must submit a report to the federal government no later than ten (10) calendar days after the end of each calendar quarter. This report must contain the information outlined below. Accordingly, Contractor/Grantee agrees to provide the County with the following information in a timely manner: a. The total amount of Recovery Act funds received by Contractor/Grantee during the Reporting Period; b. The amount of Recovery Act funds that were expended or obligated during the Reporting Period, c. A detailed list of all projects or activities for which Recovery Act funds were expending or obligated, including i. the name of the project or activity; ii a description of the project or activity; iii. an evaluation of the completion status of the project or activity; and iv. an estimate of the number of jobs created and the number of jobs retained by the project or activity; d. For any subcontracts or subgrants equal to or greater than $25,000: i. The name of the entity receiving the subaward; ii. The amount of the subaward, iii. The transaction type, iv. The North American Industry Classification System (NAICS) code or Catalog of Federal Domestic Assistance (CFDA) number; v. Program source; vi. An award title descriptive of the purpose of each funding action; vii The location of the entity receiving the subaward, viii. The primary location of the subaward, including the city, state, congressional district and country; and ix. A unique identifier of the entity receiving the sub -award and the parent entity of Contractor/Grantee, should the entity be owned by another. x. The names and total compensation of the five most highly compensated officers of the company if it received• 1) 80% or more of its annual gross revenues in Federal awards; and 2) $25M or more in annual gross revenue from Federal awards. e. For any subcontracts or subgrants of less than $25,000 or to individuals, the information required in d may be reported in the aggregate and requires the certification of an authorized officer of Contractor/Grantee that the information contained in the report is accurate. f. Any other information reasonably requested by the County or required by state or federal law or regulation. Standard data elements and federal instructions for use in complying with reporting requirements under Section 1512 of the Recovery Act, are pending review by the federal government, and were published in the Federal Register, 74 Federal Register, 14824 (April 1, 2009), and are to be provided online at www.FederalReporting.gov. SEGREGATION OF FUNDS Contractor/Grantee agrees that it shall segregate obligations and expenditures of Recovery Act funds from other funding. No part of funds made available under the Recovery Act may be comingled with any other funds or used for a purpose other than that of making payments for costs specifically allowable under the Recovery Act. Contractor/Grantee agrees that it shall include these standard terms and conditions, including this requirement, in any of its subcontracts or subgrants in connection with projects funded in whole or in part with funds available under the Recovery Act. WAGE REQUIREMENTS Contractor/Grantee agrees that, in accordance with Section 1606 of Title XVI of the Recovery Act, both it and its subcontractors shall fully comply with this section in that, notwithstanding any other provision of law, and in a manner consistent with the other provisions of the Recovery Act, all laborers and mechanics employed by contractors and subcontractors on projects funded in whole or in part with funds available under the Recovery Act shall be paid wages at rates not less than those prevailing on projects of a character similar in the locality, as determined by the United States Secretary of Labor in accordance with Subchapter IV of Chapter 31 of Title 40 of the United States Code WHISTLEBLOWER PROTECTION Contractor/Grantee agrees that both it and its subcontractors/subgrantees shall comply with Section 1553 of the Recovery Act, which prohibits all non-federal Contractor/Grantees of Recovery Act funds from discharging, demoting or otherwise discriminating against an employee for disclosures by the employee that the employee reasonably believes are evidence of (1) gross mismanagement of a contract or grant relating to Recovery Act funds; (2) a gross waste of Recovery Act funds; (3) a substantial and specific danger to public health or safety related to the implementation or use of Recovery Act funds; (4) an abuse of authority related to implementation or use of Recovery Act funds; or (5) a violation of law, rule, or regulation related to an agency contract (including the competition for or negotiation of a contract) or grant, awarded or issued relating to Recovery Act funds. In addition, Contractor/Grantee agrees that it and its subcontractors/subgrantees shall post notice of the rights and remedies available to employees under Section 1553 of Title XV of the Recovery Act. FEMA Standard Terms and Conditions Addendum for Contracts and Grants If any purchase made under the Master Agreement is funded in whole or in part by Federal Emergency Management Agency ("FEMA") grants, Contractor shall comply with all federal laws and regulations applicable to the receipt of FEMA grants, including, but not limited to the contractual procedures set forth in Title 44 of the Code of Federal Regulations, Part 13 ("44 CFR 13"). In addition, Contractor agrees to the following specific provisions: 1) Pursuant to 44 CFR 13.36(i)(1), University is entitled to exercise all administrative, contractual, or other remedies permitted by law to enforce Contractor's compliance with the terms of this Master Agreement, including but not limited to those remedies set forth at 44 CFR 13.43. 2) Pursuant to 44 CFR 13.36(i)(2), University may terminate the Master Agreement for cause or convenience in accordance with the procedures set forth in the Master Agreement and those provided by 44 CFR 13.44. 3) Pursuant to 44 CFR 13.36(i)(3)-(6)(12), and (13), Contractor shall comply with the following federal laws: a. Executive Order 11246 of September 24, 1965, entitled "Equal Employment Opportunity," as amended by Executive Order 11375 of October 13, 1967, and as supplemented in Department of Labor ("DOL") regulations (41 CFR Ch. 60); b. Copeland "Anti -Kickback" Act (18 U.S.C. 874), as supplemented in DOL regulations (29 CFR Part 3); c. Davis -Bacon Act (40 U.S.C. 276a -276a-71 as suoolemented by DOL regulations (29 CFR Part 51: supplemented by DOL regulations (29 CFR Part 5); e. Section 306 of the Clean Air Act (42 U.S.C. 1857(h), section 508 of the Clean Water Act (33 U.S.C. 1368), Executive Order 11738, and Environmental Protection Agency regulations (40 CFR part 15); and f. Mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation play issued in compliance with the Energy Policy and Conservation Act (Pub. L.94-163, 89 Stat. 871). 4) Pursuant to 44 CFR 13.36(i)(7), Contractor shall comply with FEMA requirements and regulations pertaining to reporting, including but not limited to those set forth at 44 CFR 40 and 41. 5) Pursuant to 44 CFR 13.36(i)(8), Contractor agrees to the following provisions 72 regarding patents: a. All rights to inventions and/or discoveries that arise or are developed, in the course of or under this Agreement, shall belong to the participating agency and be disposed of in accordance with the participating agencies policy. The participating agency, at its own discretion, may file for patents in connection with all rights to any such inventions and/or discoveries. 6) Pursuant to 44 CFR 13.36(i)(9), Contractor agrees to the following provisions, regarding copyrights: a. If this Agreement results in any copyrightable material or inventions, in accordance with 44 CFR 13.34, FEMA reserves a royalty -free, nonexclusive, and irrevocable license to reproduce, publish or otherwise use, for Federal Government purposes. 1) The copyright in any work developed under a grant or contract; and 2) Any rights of copyright to which a grantee or a contactor purchases ownership with grant support. 7) Pursuant to 44 CFR 13.36(i)(10), Contractor shall maintain any books, documents, papers, and records of the Contractor which are directly pertinent to this Master Agreement. At any time during normal business hours and as often as the participating agency deems necessary, Contractor shall permit participating agency, FEMA, the Comptroller General of United States, or any of their duly authorized representatives to inspect and photocopy such records for the purpose of making audit, examination, excerpts, and transcriptions. 8) Pursuant to 44 CFR 13.36(i)(11), Contractor shall retain all required records for three years after FEMA or participating agency makes final payments and all other pending matters are closed. In addition, Contractor shall comply with record retention requirements set forth in 44 CFR 13.42. Required Clauses for Federal Assistance provided by FTA ACCESS TO RECORDS AND REPORTS Contractor agrees to: a) Maintain all books, records, accounts and reports required under this Contract for a period of not less than three (3) years after the date of termination or expiration of this Contract or any extensions thereof except in the event of litigation or settlement of claims arising from the performance of this Contract, in which case Contractor agrees to maintain same until Public Agency, the FTA Administrator, the Comptroller General, or any of their duly authorized representatives, have disposed of all such litigation, appeals, claims or exceptions related thereto. b) Permit any of the foregoing parties to inspect all work, materials, payrolls, and other data and records with regard to the Project, and to audit the books, records, and accounts with regard to the Project and to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed for the purpose of audit and examination. FTA does not require the inclusion of these requirements of Article 1.01 in subcontracts. Reference 49 CFR 18.39 (i)(11). CIVIL RIGHTS / TITLE VI REQUIREMENTS 1) Non-discrimination In accordance with Title VI of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000d, Section 303 of the Age Discrimination Act of 1975, as amended, 42 U.S.C. § 6102, Section 202 of the Americans with Disabilities Act of 1990, as amended, 42 U.S.C. § 12132, and Federal Transit Law at 49 U.S.C. § 5332. Contractor or subcontractor aerees that it will not discriminate asainst any employee or applicant for Contractor agrees to comply with applicable Federal implementing regulations and other implementing requirements FTA may issue. 2) Equal Employment Opportunity. The following Equal Employment Opportunity requirements apply to this Contract: a. Race, Color, Creed, National Origin, Sex. In accordance with Title VII of the Civil Rights Act, as amended, 42 U.S.C. § 2000e, and Federal Transit Law at 49 U.S.C. § 5332, the Contractor agrees to comply with all applicable Equal Employment Opportunity requirements of U.S. Dept. of Labor regulations, "Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor, 41 CFR, Parts 60 et seq., and with any applicable Federal statutes, executive orders, regulations, and Federal policies that may in the future affect construction activities undertaken in the course of this Project. Contractor agrees to take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, creed, national origin, sex, marital status, or age. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation; and selection for training, including apprenticeship. In addition, Contractor agrees to comply with any implementing requirements FTA may issue. b. Age. In accordance with the Age Discrimination in Employment Act (ADEA) of 1967, as amended, 29 U.S.C. Sections 621 through 634, and Equal Employment Opportunity Commission (EEOC) implementing regulations, "Age Discrimination in Employment Act", 29 CFR Part 1625, prohibit employment discrimination by Contractor against individuals on the basis of age, including present and prospective employees. In addition, Contractor agrees to comply with any implementing requirements FTA may issue. c. Disabilities. In accordance with Section 102 of the Americans with Disabilities Act of 1990, as amended (ADA), 42 U.S.C. Sections 12101 et seq., prohibits discrimination against qualified individuals with disabilities in programs, activities, and services, and imposes specific requirements on public and private entities. Contractor agrees that it will comply with the requirements of the Equal Employment Opportunity Commission (EEOC), "Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act," 29 CFR, Part 1630, pertaining to employment of -persons with disabilities and with their responsibilities under Titles I through V of the ADA in employment, public services, public accommodations, telecommunications, and other provisions. d. Segregated Facilities. Contractor certifies that their company does not and will not maintain or provide for their employees any segregated facilities at any of their establishments, and that they do not and will not permit their employees to perform their services at any location under the Contractor's control where segregated facilities are maintained. As used in this certification the term "segregated facilities" means any waiting rooms, work areas, restrooms and washrooms, restaurants and other eating areas,• parking lots, drinking fountains, recreation or entertainment areas, transportation, and housing facilities provided for employees which are segregated by explicit directive or are in fact segregated on the basis of race, color, religion or national origin because of habit, local custom, or otherwise Contractor agrees that a breach of this certification will be a violation of this Civil Rights clause. 3) Solicitations for Subcontracts, Including Procurements of Materials and Equipment. In all solicitations, either by competitive bidding or negotiation, made by Contractor for work to be performed under a subcontract, including procurements of materials or leases of equipment, each potential subcontractor or supplier shall be notified by Contractor of Contractor's obligations under this Contract and the regulations relative to non-discrimination on the grounds of race, color, creed, sex, disability, age or national origin. 4) Sanctions of Non -Compliance. In the event of Contractor's non-compliance with the non-discrimination provisions of this Contract, Public Agency shall impose such Contract sanctions as it or the FTA may determine to be appropriate, including, but not limited to: 1) Withholding of payments to Contractor under the Contract until Contractor complies, and/or; 2) Cancellation, termination or suspension of the Contract, in whole or in na rt. Contractor agrees to include the requirements of this clause in each subcontract financed in whole or in part with Federal assistance provided by FTA, modified only if necessary to identify the affected parties. DISADVANTAGED BUSINESS PARTICIPATION This Contract is subject to the requirements of Title 49, Code of Federal Regulations, Part 26, "Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs", therefore, it is the policy of the Department of Transportation (DOT) to ensure that Disadvantaged Business Enterprises (DBEs), as defined in 49 CFR Part 26, have an equal opportunity to receive and participate in the performance of DOT -assisted contracts. 1) Non -Discrimination Assurances. Contractor or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this Contract. Contractor shall carry out all applicablerequirements of 49 CFR Part 26 in the award and administration of DOT -assisted contracts. Failure by Contractor to carry out these requirements is a material breach of this Contract, which may result in the termination of this Contract or other such remedy as public agency deems appropriate. Each subcontract Contractor signs with a subcontractor must include the assurance in this paragraph. (See 49 CFR 26.13(b)). 2) Prompt Payment. Contractor is required to pay each subcontractor performing Work under this prime Contract for satisfactory performance of that work no later than thirty (30) days after Contractor's receipt of payment for that Work from public agency. In addition, Contractor is required to return any retainage payments to those subcontractors within thirty (30) days after the subcontractor's work related to this Contract is satisfactorily completed and any liens have been secured Any delay or postponement of payment from the above time frames may occur only for good cause following written approval of public agency This clause applies to both DBE and non -DBE subcontractors. Contractor must promptly notify public agency whenever a DBE subcontractor performing Work related to this Contract is terminated or fails to complete its Work, and must make good faith efforts to engage another DBE subcontractor to perform at least the same amount of work. Contractor may not terminate any DBE subcontractor and perform that Work through its own forces, or those of an affiliate, without prior written consent of public agency. 3) DBE Program. In connection with the performance of this Contract, Contractor will cooperate with public agency in meeting its commitments and goals to ensure that DBEs shall have the maximum practicable opportunity to compete for subcontract work, regardless of whether a contract goal is set for this Contract. Contractor agrees to use good faith efforts to carry out a policy in the award of its subcontracts, agent agreements, and procurement contracts which will, to the fullest extent, utilize DBEs consistent with the efficient performance of the Contract. ENERGY CONSERVATION REQUIREMENTS Contractor agrees to comply with mandatory standards and policies relating to energy efficiency which are contained in the State energy conservation plans issued under the Energy Policy and Conservation Act, as amended, 42 U.S.C. Sections 6321 et seq. and 41 CFR Part 301-10. FEDERAL CHANGES Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Contract between public agency and the FTA, as they may be amended or promulgated from time to time during the term of this contract. Contractor's failure to so comply shall constitute a material breach of this Contract. INCORPORATION OF FEDERAL TRANSIT ADMINISTRATION (FTA) TERMS The provisions include, in part, certain Standard Terms and Conditions required by the U.S. Department of Transportation (DOT), whether or not expressly set forth in the preceding Contract provisions. All contractual provisions required by the DOT, as set forth in the most current FTA Circular 4220.1F, dated November 1, 2008, are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all ETA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this Contract. Contractor agrees not to perform any act, fail to perform any act, or refuse to comply with any public agency requests that would cause public agency to be in violation of the FTA terms and conditions. NO FEDERAL GOVERNMENT OBLIGATIONS TO THIRD PARTIES Agency and Contractor acknowledge and agree that, absent the Federal Government's express written consent and notwithstanding any concurrence by the Federal Government in or approval of the solicitation or award of the underlying Contract, the Federal Government is not a party to this Contract and shall not be subject to any obligations or liabilities to agency, Contractor, or any other party (whetherr or not a party to that contract) pertaining to any matter resulting from the underlying Contract. Contractor agrees to include the above clause in each subcontract financed in whole or in part with federal assistance provided by the FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions. PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 U.S.C. §§ 3801 et seq. and U.S. DOT regulations, "Program Fraud Civil Remedies," 49 CFR Part 31, apply to its actions pertaining to this Contract. Upon execution of the underlying Contract, Contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to me made, pertaining to the underlying Contract or the FTA assisted project for which this Contract Work is being performed. In addition to other penalties that may be applicable, Contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification, the Federal Government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act of 1986 on Contractor to the extent the Federal Government deems appropriate. Contractor also acknowledges that if it makes, or causes to me made, a false, fictitious, or fraudulent claim, statement, submission, or certification to the Federal Government under a contract connected with a project that is financed in whole or in part with Federal assistance originally awarded by FTA under the authority of 49 U.S.C. § 5307, the Government reserves the right to impose the penalties of 18 U.S.C. § 1001 and 49 U.S.C. § 5307 (n)(1) on the Contractor, to the extent the Federal Government deems appropriate. Contractor agrees to include the above clauses in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions. State Notice Addendum Pursuant to certain state notice provisions the following public agencies and political subdivisions of the referenced public agencies are eligible to access the contract award made pursuant to this solicitation. Public agencies and political subdivisions are hereby given notice of the foregoing request for proposal for purposes of complying with the procedural requirement of said statutes: Nationwide: http://www.usa.gov/Agencies/Local Government/Cities.shtml Other States: Cities, Towns, Villages, and Boroughs No. Cities, Towns, Villages and Boroughs in Oregon 1 CEDAR MILL COMMUNITY LIBRARY 2 CITY COUNTY INSURANCE SERVICES 3 CITY OF ADAIR VILLAGE 4 CITY OF ALBANY 5 CITY OF ASHLAND 6 CITY OF ASTORIA OREGON 7 CITY OF AUMSVILLE 8 CITY OF AURORA 9 CITY OF BEAVERTON 10 CITY OF BOARDMAN 11 CITY OF BURNS 12 CITY OF CANBY 13 CITY OF CANNON BEACH OR 14 CITY OF CANYONVILLE 15 CITY OF CENTRAL POINT POLICE DEPARTMENT 16 CITY OF CLATSKANIE 17 CITY OF COBURG 18 CITY OF CONDON 19 CITY OF COOS BAY 20 CITY OF CORVALLIS 21 CITY OF COTTAGE GROVE 22 CITY OF CRESWELL 23 CITY OF DALLAS 24 CITY OF DAMASCUS 25 CITY OF DUNDEE 26 CITY OF EAGLE POINT 27 CITY OF ECHO 28 CITY OF ESTACADA 29 CITY OF EUGENE 30 CITY OF FAIRVIEW 31 CITY OF FALLS CITY 32 CITY OF GATES 33 CITY OF GEARHART 34 CITY OF GERVAIS 35 CITY OF GOLD HILL 36 CITY OF GRANTS PASS 37 CITY OF GRESHAM 38 CITY OF HAPPY VALLEY 39 CITY OF HILLSBORO 40 CITY OF HOOD RIVER 41 CITY OF JOHN DAY 42 CITY OF KLAMATH FALLS 43 CITY OF LA GRANDE 44 CITY OF LAKE OSWEGO 45 CITY OF LAKESIDE 46 CITY OF LEBANON 47 CITY OF MALIN 48 CITY OF MCMINNVILLE 49 CITY OF MEDFORD 50 CITY OF MILL CITY 51 CITY OF MILLERSBURG 52 CITYOFMILWAUKIE 53 CITY OF MORO 54 CITY OF MOSIER 55 CITY OF NEWBERG 56 CITY OF NORTH PLAINS 57 CITY OF OREGON CITY 58 CITY OF PHOENIX 59 CITY OF PILOT ROCK 60 CITY OF PORT ORFORD 61 CITY OF PORTLAND 62 CITY OF POWERS 63 CITY OF REDMOND 64 CITY OF REEDSPORT 65 CITY OF RIDDLE 66 CITY OF SALEM 67 CITY OF SANDY 68 CITY OF SANDY 69 CITY OF SCAPPOOSE 70 CITY OF SEASIDE 71 CITY OF SHADY COVE 72 CITY OF SHERWOOD 73 CITY OF SPRINGFIELD 74 CITY OF ST PAUL 75 CITY OF STAYTON 76 CITY OF TIGARD, OREGON 77 CITY OF TUALATIN, OREGON 78 CITY OF WARRENTON 79 CITY OF WEST LINN/PARKS 80 CITY OF WILSONVILLE 81 CITY OF WINSTON 82 CITY OF WOOD VILLAGE 83 CITY OF WOODBURN 84 CITY OF YACHATS 85 FLORENCE AREA CHAMBER OF COMMERCE 86 GASTON RURAL FIRE DEPARTMENT 87 GLADSTONE POLICE DEPARTMENT 88 HOUSING AUTHORITY OF THE CITY OF SALEM 89 KEIZER POLICE DEPARTMENT 90 LEAGUE OF OREGON CITIES 91 MALIN COMMUNITY PARK AND RECREATION DISTRICT 92 METRO 93 MONMOUTH- INDEPENDENCE NETWORK 94 PORTLAND DEVELOPMENT COMMISSION 95 RAINIER POLICE DEPARTMENT 96 RIVERGROVE WATER DISTRICT 99 TILLAMOOK PEOPLES UTILITY DISTRICT 100 TUALATIN VALLEY FIRE & RESCUE 101 WEST VALLEY HOUSING AUTHORITY No. Counties and Parishes 1 ASSOCIATION OF OREGON COUNTIES 2 BENTON COUNTY 3 CLACKAMAS COUNTY DEPT OF TRANSPORTATION 4 CLATSOP COUNTY 5 COLUMBIA COUNTY, OREGON 6 COOS COUNTY HIGHWAY DEPARTMENT 7 CROOK COUNTY ROAD DEPARTMENT 8 CURRY COUNTY OREGON 9 DESCHUTES COUNTY 10 DOUGLAS COUNTY 11 GILLIAM COUNTY 12 GILLIAM COUNTY OREGON 13 GRANT COUNTY, OREGON 14 HARNEY COUNTY SHERIFFS OFFICE 15 HOOD RIVER COUNTY 16 HOUSING AUTHORITY OF CLACKAMAS COUNTY 17 JACKSON COUNTY HEALTH AND HUMAN SERVICES 18 JEFFERSON COUNTY 19 KLAMATH COUNTY VETERANS SERVICE OFFICE 20 LAKE COUNTY 21 LANE COUNTY 22 LINCOLN COUNTY 23 LINN COUNTY 24 MARION COUNTY, SALEM, OREGON 25 MORROW COUNTY 26 MULTNOMAH COUNTY 27 MULTNOMAH COUNTY 28 MULTNOMAH LAW LIBRARY 29 NAMI LANE COUNTY 30 POLK COUNTY 31 SHERMAN COUNTY 32 UMATILLA COUNTY, OREGON 33 UNION COUNTY 34 WALLOWA COUNTY 35 WASCO COUNTY 36 WASHINGTON COUNTY 37 YAMHILLCOUNTY 1 BOARD OF WATER SUPPLY 2 COUNTY OF HAWAII 3 MAUI COUNTY COUNCIL No. Higher Education 1 BIRTHINGWAY COLLEGE OF MIDWIFERY 2 BLUE MOUNTAIN COMMUNITY COLLEGE 3 CENTRAL OREGON COMMUNITY COLLEGE 4 CHEMEKETACOMMUNITYCOLLEGE 5 CLACKAMASCOMMUNITYCOLLEGE 6 COLUMBIA GORGE COMMUNITY COLLEGE 7 GEORGE FOX UNIVERSITY 8 KLAMATH COMMUNITY COLLEGE DISTRICT 9 LANE COMMUNITY COLLEGE 10 LEWIS AND CLARK COLLEGE 11 LINFIELD COLLEGE 12 LINN-BENTON COMMUNITY COLLEGE 13 MARYLHURST UNIVERSITY 14 MT HOOD COMMUNITY COLLEGE 15 MULTNOMAH BIBLE COLLEGE 16 NATIONAL COLLEGE OF NATURAL MEDICINE 17 NORTHWEST CHRISTIAN COLLEGE 18 OREGON HEALTH AND SCIENCE UNIVERSITY 19 OREGON UNIVERSITY SYSTEM 20 PACIFIC UNIVERSITY 21 PORTLAND COMMUNITY COLLEGE 22 PORTLAND STATE UNIV 23 REED COLLEGE ROGUE COMMUNITY COLLEGE 25 SOUTHWESTERN OREGON COMMUNITY COLLEGE 26 TILLAMOOK BAY COMMUNITY COLLEGE 27 UMPQUA COMMUNITY COLLEGE 28 WESTERN STATES CHIROPRACTIC COLLEGE 2 BRIGHAM YOUNG UNIVERSITY- HAWAII 3 COLLEGE OF THE MARSHALL ISLANDS 4 RESEARCH CORPORATION OF THE UNIVERSITY OF HAWAII 5 UNIVERSITY OF HAWAII AT MANOA No. K-12 1 ARCHBISHOP FRANCIS NORBERT BLANCHET SCHOOL 2 BAKER COUNTY SCHOOL DIST 16J - MALHEUR ESD 3 BAKER SCHOOL DISTRICT 5-1 4 BANDON SCHOOL DISTRICT 5 BANKS SCHOOL DISTRICT 6 BEAVERTON SCHOOL DISTRICT 7 BEND / LA PINE SCHOOL DISTRICT 8 BEND -LA PINE SCHOOL DISTRICT 9 BROOKING HARBOR SCHOOL DISTRICT NO.17-C 10 CAN BY SCHOOL DISTRICT 11 CANYONVILLE CHRISTIAN ACADEMY 12 CASCADE SCHOOL DISTRICT 13 CASCADES ACADEMY OF CENTRAL OREGON 14 CENTENNIAL SCHOOL DISTRICT 15 CENTRAL CATHOLIC HIGH SCHOOL 16 CENTRAL POINT SCHOOL DISTRICT NO 6 17 CENTRAL SCHOOL DISTRICT 13J 18 CLACKAMAS EDUCATION SERVICE DISTRICT 19 COOS BAY SCHOOL DISTRICT 20 COOS BAY SCHOOL DISTRICT NO.9 21 COQUILLE SCHOOL DISTRICT 8 22 COUNTY OF YAMHILLSCHOOL DISTRICT 29 23 CRESWELL SCHOOL DISTRICT 24 CROSSROADS CHRISTIAN SCHOOL 25 CULVER SCHOOL DISTRICT NO 26 DALLAS SCHOOL DISTRICT NO 2 27 DAVID DOUGLAS SCHOOL DISTRICT 28 DAYTON SCHOOL DISTRICT NO.8 29 DE LA SALLE N CATHOLIC HS 30 DESCHUTES COUNTY SD NO.6 - SISTERS SD 31 DOUGLAS COUNTY SCHOOL DISTRICT 116 32 DOUGLAS EDUCATION SERVICE DISTRICT 33 DUFUR SCHOOL DISTRICT NO.29 34 ELKTON SCHOOL DISTRICT NO.34 35 ESTACADA SCHOOL DISTRICT NO.108 36 FOREST GROVE SCHOOL DISTRICT 37 GASTON SCHOOL DISTRICT 5111 38 GEN CONF OF SDA CHURCH WESTERN OR 39 GLADSTONE SCHOOL DISTRICT 40 GLENDALE SCHOOL DISTRICT 41 GLIDE SCHOOL DISTRICT NO.12 42 GRANTS PASS SCHOOL DISTRICT 7 43 GREATER ALBANY PUBLIC SCHOOL DISTRICT 44 GRESHAM-BARLOW SCHOOL DISTRICT 45 HARNEYCOUNTYSCHOOLDIST NO.3 46 HARNEY EDUCATION SERVICE DISTRICT 47 HEAD START OF LANE COUNTY 48 HERITAGE CHRISTIAN SCHOOL 49 HIGH DESERT EDUCATION SERVICE DISTRICT 50 HOOD RIVER COUNTY SCHOOL DISTRICT 51 JACKSON CO SCHOOL DIST NO.9 52 JEFFERSON COUNTY SCHOOL DISTRICT 509-1 53 JEFFERSON SCHOOL DISTRICT 54 KLAMATH FALLS CITY SCHOOLS 55 LA GRANDE SCHOOL DISTRICT 56 LAKE OSWEGO SCHOOL DISTRICT 7J 57 LANE COUNTY SCHOOL DISTRICT 41 58 LANE COUNTY SCHOOL DISTRICT 69 59 LEBANON COMMUNITY SCHOOLS NO.9 60 LINCOLN COUNTY SCHOOL DISTRICT 1 LINN CO SCHOOL DIST 95C - SCIO SD 62 LOST RIVER JR/SR HIGH SCHOOL 63 LOWELL SCHOOL DISTRICT NO 71 64 MARION COUNTY SCHOOL DISTRICT 103 - WASHINGTON ES 65 MCMINNVILLE SCHOOL DISTRICT NO 40 66 MEDFORDSCHOOLDISTRICT 549C 67 MITCH CHARTER SCHOOL 68 MOLALLA RIVER ACADEMY LA .1111 .11 . nlwen f(` .1/1,1 n10TDV"T Mr, ,C 71 MORROW COUNTY SCHOOL DISTRICT 72 MT ANGEL SCHOOL DISTRICT NO.91 73 MT.SCOTT LEARNING CENTERS 74 MULTISENSORYLEARNINGACADEMY 75 MULTNOMAH EDUCATION SERVICE DISTRICT 76 MYRTLE POINT SCHOOL DISTRICT NO.41 77 NEAH-KAH-NIE DISTRICT NO.56 78 NESTUCCA VALLEY SCHOOL DISTRICT NO.101 79 NOBEL LEARNING COMMUNITIES 80 NORTH BEND SCHOOL DISTRICT 13 81 NORTH CLACKAMAS SCHOOL DISTRICT 82 NORTH SANTIAM SCHOOL DISTRICT 29J 83 NORTH WASCO CTY SCHOOL DISTRICT 21- CHENOWITH 84 NORTHWEST REGIONAL EDUCATION SERVICE DISTRICT 85 NYSSA SCHOOL DISTRICT NO 26 86 ONTARIO MIDDLE SCHOOL 87 OREGON TRAIL SCHOOL DISTRICT NO 46 88 OUR LADY OF THE LAKE SCHOOL 89 PHILOMATH SCHOOL DISTRICT 90 PHOENIX -TALENT SCHOOL DISTRICT NO 4 91 PORTLAND ADVENTIST ACADEMY 92 PORTLAND JEWISH ACADEMY 93 PORTLAND PUBLIC SCHOOLS 94 RAINIER SCHOOL DISTRICT 95 REDMOND SCHOOL DISTRICT 96 REEDSPORT SCHOOL DISTRICT 97 REYNOLDS SCHOOL DISTRICT 98 ROGUE RIVER SCHOOL DISTRICT NO.35 99 ROSEBURG PUBLIC SCHOOLS 100 SALEM-KEIZER PUBLIC SCHOOLS 101 SCAPPOOSE SCHOOL DISTRICT 1J 102 SEASIDE SCHOOL DISTRICT 10 103 SEVEN PEAKS SCHOOL 104 SHERWOOD SCHOOL DISTRICT 88J 105 SILVER FALLS SCHOOL DISTRICT 106 SIUSLAW SCHOOL DISTRICT 107 SOUTH COAST EDUCATION SERVICE DISTRICT 108 SOUTH LANE SCHOOL DISTRICT 4513 109 SOUTHERN OREGON EDUCATION SERVICE DISTRICT 110 SOUTH WEST CHARTER SCHOOL 111 SPRINGFIELD SCHOOL DISTRICT NO 19 112 STANFIELD SCHOOL DISTRICT 113 SWEET HOME SCHOOL DISTRICT NO.55 114 THE CATLIN GABEL SCHOOL 115 TIGARD-TUALATIN SCHOOL DISTRICT 116 UMATILLA-MORROW ESD 117 VERNONIA SCHOOL DISTRICT 471 118 WEST HILLS COMMUNITY CHURCH 119 WEST LINN WILSONVILLE SCHOOL DISTRICT 120 WHITEAKER MONTESSORI SCHOOL 121 YONCALLA SCHOOL DISTRICT NO.32 1 CONGREGATION OF CHRISTIAN BROTHERS OF HAWAII, INC. 2 EMMANUALLUTHERANSCHOOL 3 HANAHAU'OLISCHOOL 4 HAWAII TECHNOLOGY ACADEMY 5 ISLAND SCHOOL 6 KAMEHAMEHA SCHOOLS 7 KE KULA 0 S. M KAMAKAU 8 MARYKNOLLSCHOOL 9 PACIFIC BUDDHIST ACADEMY No. Nonprofit & Other 1 211INFO 2 ACUMENTRA HEALTH 3 ADDICTIONS RECOVERY CENTER, INC 4 ALLFOURONE/CRESTVIEW CONFERENCE CTR. 5 ALVORD-TAYLOR INDEPENDENT LIVING SERVICES 6 ALZHEIMERS NETWORK OF OREGON 7 ASHLAND COMMUNITY HOSPITAL 8 ATHENA LIBRARY FRIENDS ASSOCIATION 9 BARLOW YOUTH FOOTBALL 10 BAY AREA FIRST STEP, INC. 11 BENTON HOSPICE SERVICE 12 BETHEL CHURCH OF GOD ,o oloru ln...e11.11TVCCDUI,Cc 1.1r 15 BLIND ENTERPRISES OF OREGON 16 BONNEVILLE ENVIRONMENTAL FOUNDATION 17 BOYS AND GIRLS CLUBS OF PORTLAND METROPOLITAN AREA 18 BROAD BASE PROGRAMS INC. 19 CANBY FOURSQUARE CHURCH 20 CANCER CARE RESOURCES 21 CASCADIA BEHAVIORAL HEALTHCARE 22 CASCADIA REGION GREEN BUILDING COUNCIL 23 CATHOLIC CHARITIES 24 CATHOLIC COMMUNITY SERVICES 25 CENTER FOR RESEARCH TO PRACTICE 26 CENTRAL BIBLE CHURCH 27 CENTRAL CITY CONCERN 28 CENTRAL DOUGLAS COUNTY FAMILY YMCA 29 CENTRAL OREGON COMMUNITY ACTION AGENCY NETWORK 30 CHILDPEACE MONTESSORI 31 CITY BIBLE CHURCH 32 CLACKAMAS RIVER WATER 33 CLASSROOM LAW PROJECT 34 COAST REHABILITATION SERVICES 35 COLLEGE HOUSING NORTHWEST 36 COLUMBIA COMMUNITY MENTAL HEALTH 37 COMMUNITY ACTION ORGANIZATION 38 COMMUNITY ACTION TEAM, INC. 39 COMMUNITY CANCER CENTER 40 COMMUNITY HEALTH CENTER, INC 41 COMMUNITY VETERINARY CENTER 42 CONFEDERATED TRIBES OF GRAND RONDE 43 CONSERVATION BIOLOGY INSTITUTE 44 CONTEMPORARY CRAFTS MUSEUM AND GALLERY 45 CORVALLIS MOUNTAIN RESCUE UNIT 46 COVENANT CHRISTIAN HOOD RIVER 47 COVENANT RETIREMENT COMMUNITIES 48 DECISION SCIENCE RESEARCH INSTITUTE, INC. 49 DELIGHT VALLEY CHURCH OF CHRIST 50 DOGS FOR THE DEAF, INC. 51 DOUGLAS ELECTRIC COOPERATIVE, INC. 52 EAST HILL CHURCH 53 EAST SIDE FOURSQUARE CHURCH 54 EAST WEST MINISTRIES INTERNATIONAL 55 EDUCATIONAL POLICY IMPROVEMENT CENTER 56 ELMIRA CHURCH OF CHRIST 57 EMERALD PUD 58 EMMAUS CHRISTIAN SCHOOL 59 EN AVANT, INC. 60 ENTERPRISE FOR EMPLOYMENT AND EDUCATION 61 EUGENE BALLET COMPANY 62 EUGENE SYMPHONY ASSOCIATION, INC. 63 EUGENE WATER & ELECTRIC BOARD 64 EVERGREEN AVIATION MUSEUM AND CAP MICHAEL KING. 65 FAIR SHARE RESEARCH AND EDUCATION FUND 66 FAITH CENTER 67 FAITHFUL SAVIOR MINISTRIES 68 FAMILIES FIRST OF GRANT COUNTY, INC. 69 FANCONI ANEMIA RESEARCH FUND INC. 70 FARMWORKER HOUISNG DEV CORP 71 FIRST CHURCH OF THE NAZARENE 72 FIRST UNITARIAN CHURCH 73 FORD FAMILY FOUNDATION 74 FOUNDATIONS FOR A BETTER OREGON 75 FRIENDS OF THE CHILDREN 76 GATEWAY TO COLLEGE NATIONAL NETWORK 77 GOAL ONE COALITION 78 GOLD BEACH POLICE DEPARTMENT 79 GOOD SHEPHERD COMMUNITIES 80 GOODWILL INDUSTRIES OF LANE AND SOUTH COAST COUNTIES 81 GRANT PARK CHURCH 82 GRANTS PASS MANAGEMENT SERVICES, DBA 83 GREATER HILLSBORO AREA CHAMBER OF COMMERCE 84 HALFWAY HOUSE SERVICES, INC. 85 HEARING AND SPEECH INSTITUTE INC 88 HIGHLAND UNITED CHURCH OF CHRIST 89 HIV ALLIANCE, INC 90 HOUSING AUTHORITY OF LINCOLN COUNTY 91 HOUSING AUTHORITY OF PORTLAND 92 HOUSING NORTHWEST 93 INDEPENDENT INSURANCE AGENTS AND BROKERS OF OREGON 94 INTERNATIONAL SOCIETY FOR TECHNOLOGY IN EDUCATION 95 INTERNATIONAL SUSTAINABLE DEVELOPMENT FOUNDATION 96 IRCO 97 JASPER MOUNTAIN 98 JUNIOR ACHIEVEMENT 99 KLAMATH HOUSING AUTHORITY 100 LA CLINICA DEL CARINO FAMILY HEALTH CARE CENTER 101 LA GRANDE UNITED METHODIST CHURCH 102 LANE ELECTRIC COOPERATIVE 103 LANE MEMORIAL BLOOD BANK 104 LANECO FEDERAL CREDIT UNION 105 LAUREL HILL CENTER 106 LIFEWORKS NW 107 LIVING WAY FELLOWSHIP 108 LOAVES & FISHES CENTERS, INC. 109 LOCAL GOVERNMENT PERSONNEL INSTITUTE' 110 LOOKING GLASS YOUTH AND FAMILY SERVICES 111 MACDONALD CENTER 112 MAKING MEMORIES BREAST CANCER FOUNDATION, INC. 113 METRO HOME SAFETY REPAIR PROGRAM 114 METROPOLITAN FAMILY SERVICE 115 MID COLUMBIA COUNCIL OF GOVERNMENTS 116 MID -COLUMBIA CENTER FOR LIVING 117 MID -WILLAMETTE VALLEY COMMUNITY ACTION AGENCY, INC 118 MORNING STAR MISSIONARY BAPTIST CHURCH 119 MORRISON CHILD AND FAMILY SERVICES 120 MOSAIC CHURCH 121 NATIONAL PSORIASIS FOUNDATION 122 NATIONAL WILD TURKEY FEDERATION 123 NEW AVENUES FOR YOUTH INC 124 NEW BEGINNINGS CHRISTIAN CENTER 125 NEW HOPE COMMUNITY CHURCH 126 NEWBERG FRIENDS CHURCH 127 NORTH BEND CITY- COOS/URRY HOUSING AUTHORITY 128 NORTHWEST FOOD PROCESSORS ASSOCIATION 129 NORTHWEST LINE JOINT APPRENTICESHIP & TRAINING COMMITTEE 130 NORTHWEST REGIONAL EDUCATIONAL LABORATORY 131 NORTHWEST YOUTH CORPS 132 OCHIN 133 OHSU FOUNDATION 134 OLIVET BAPTIST CHURCH 135 OMNIMEDIX INSTITUTE 136 OPEN MEADOW ALTERNATIVE SCHOOLS, INC. 137 OREGON BALLET THEATRE 138 OREGON CITY CHURCH OF THE NAZARENE 139 OREGON COAST COMMUNITY ACTION 140 OREGON DEATH WITH DIGNITY 141 OREGON DONOR PROGRAM 142 OREGON EDUCATION ASSOCIATION 143 OREGON ENVIRONMENTAL COUNCIL 144 OREGON MUSUEM OF SCIENCE AND INDUSTRY 145 OREGON PROGRESS FORUM 146 OREGON REPERTORY SINGERS 147 OREGON STATE UNIVERSITY ALUMNI ASSOCIATION 148 OREGON SUPPORTED LIVING PROGRAM 149 OSLC COMMUNITY PROGRAMS 150 OUTSIDE IN 151 OUTSIDE IN 152 PACIFIC CASCADE FEDERAL CREDIT UNION 153 PACIFIC FISHERY MANAGEMENT COUNCIL 154 PACIFIC INSTITUTES FOR RESEARCH 155 PACIFIC STATES MARINE FISHERIES COMMISSION 156 PARALYZED VETERANS OF AMERICA 157 PARTNERSHIPS IN COMMUNITY LIVING, INC. 158 PENDLETON ACADEMIES 159 PENTAGON FEDERAL CREDIT UNION 160 PLANNED PARENTHOOD OF SOUTHWESTERN OREGON 161 PORT CITY DFVFLOPMFNTCFNTFR 164 PORTLAND HABILITATION CENTER, INC. 165 PORTLAND SCHOOLS FOUNDATION 166 PORTLAND WOMENS CRISIS LINE 167 PREGNANCY RESOUCE CENTERS OF GRETER PORTLAND 168 PRINGLE CREEK SUSTAINABLE LIVING CENTER 169 PUBLIC DEFENDER SERVICES OF LANE COUNTY, INC. 170 QUADRIPLEGICS UNITED AGAINST DEPENDENCY, INC. 171 REBUILDING TOGETHER -PORTLAND INC. 172 REGIONAL ARTS AND CULTURE COUNCIL 173 RELEVANT LIFE CHURCH 174 RENEWABLE NORTHWEST PROJECT 175 ROGUE FEDERAL CREDIT UNION 176 ROSE VILLA, INC. 177 SACRED HEART CATHOLIC DAUGHTERS 178 SAIF CORPORATION 179 SAINT ANDREW NATIVITY SCHOOL 180 SAINT CATHERINE OF SIENA CHURCH 181 SAINT JAMES CATHOLIC CHURCH 182 SALEM ALLIANCE CHURCH 183 SALEM ELECTRIC 184 SALMON -SAFE INC. 185 SCIENCEWORKS 186 SE WORKS 187 SECURITY FIRST CHILD DEVELOPMENT CENTER 188 SELF ENHANCEMENT INC. 189 SERENITY LANE 190 SEXUAL ASSAULT RESOURCE CENTER 191 SEXUAL ASSAULT RESOURCE CENTER 192 SHELTERCARE 193 SHERIDAN JAPANESE SCHOOL FOUNDATION 194 SHERMAN DEVELOPMENT LEAGUE, INC. 195 SILVERTON AREA COMMUNITY AID 196 SISKIYOU INITIATIVE 197 SMART 198 SOCIAL VENTURE PARTNERS PORTLAND 199 SOUTH COAST HOSPICE, INC. 200 SOUTH LANE FAMILY NURSERY DBA FAMILY RELIEF NURSE 201 SOUTHERN OREGON CHILD AND FAMILY COUNCIL, INC. 202 SOUTHERN OREGON HUMANE SOCIETY 203 SPARC ENTERPRISES 204 SPIRIT WIRELESS 205 SPONSORS, INC. 206 SPOTLIGHT THEATRE OF PLEASANT HILL 207 SPRINGFIELD UTILITY BOARD 208 ST VINCENT DE PAUL 209 ST ANTHONY CHURCH 210 ST ANTHONY SCHOOL 211 ST MARYS OF MEDFORD, INC. 212 ST VINCENTDEPAULOFLANECOUNTY 213 STAND FOR CHILDREN 214 STAR OF HOPE ACTIVITY CENTER INC. 215 SUMMIT VIEW COVENANT CHURCH 216 SUNNYSIDE FOURSQUARE CHURCH 217 SUNRISE ENTERPRISES 218 SUSTAINABLE NORTHWEST 219 TENAS ILLAHEE CHILDCARE CENTER 220 THE EARLY EDUCATION PROGRAM, INC. 221 THE NATIONAL ASSOCIATION OF CREDIT MANAGEMENT -OREGON, INC. 222 THE NEXT DOOR 223 THE OREGON COMMUNITY FOUNDATION 224 THE SALVATION ARMY- CASCADE DIVISION 225 TILLAMOOK CNTY WOMENS CRISIS CENTER 226 TILLAMOOK ESTUARIES PARTNERSHIP 227 TOUCHSTONE PARENT ORGANIZATION 228 TRAILS CLUB 229 TRAINING EMPLOYMENT CONSORTIUM 230 TRI -COUNTY HEALTH CARE SAFETY NET ENTERPRISE 231 TRILLIUM FAMILY SERVICES, INC. 232 UMPQUA COMMUNITY DEVELOPMENT CORPORATION 233 UNION GOSPEL MISSION 234 UNITED CEREBRAL PALSY OF OR AND SW WA 235 UNITED WAY OF THE COLUMBIA WILLAMETTE 236 US CONFERENCE OF MENONNITE BRETHREN CHURCHES 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 1 2 3 4 5 6 WEST 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 No. VERMONT HILLS FAMILY LIFE CENTER VIRGINIA GARCIA MEMORIAL HEALTH CENTER VOLUNTEERS OF AMERICA OREGON WE CARE OREGON WESTERN RIVERS CONSERVANCY WESTERN STATES CENTER WESTSIDE BAPTIST CHURCH WILD SALMON CENTER WILLAMETTE FAMILY WILLAMETTE VIEW INC. WOODBURN AREA CHAMBER OF COMMERCE WORD OF LIFE COMMUNITY CHURCH WORKSYSTEMS INC YOUTH GUIDANCE ASSOC. YWCA SALEM ALOCHOLIC REHABILITATION SVS OF HI INC DBA HINA MAUKA ALOHACARE AMERICAN LUNG ASSOCIATION BISHOP MUSEUM BUILDING INDUSTRY ASSOCIATION OF HAWAII CTR FOR CULTURAL AND TECH INTERCHNG BETW EAST AND EAH, INC. EASTER SEALS HAWAII GOODWILL INDUSTRIES OF HAWAII, INC. HABITAT FOR HUMANITY MAUI HALE MAHAOLU HAROLD K.L. CASTLE FOUNDATION HAWAII AGRICULTURE RESEARCH CENTER HAWAII EMPLOYERS COUNCIL HAWAII FAMILY LAW CLINIC DBA ALA KUOLA HONOLULU HABITAT FOR HUMANITY IUPAT, DISTRICT COUNCIL50 LANAKILA REHABILITATION CENTER INC. LEEWARD HABITAT FOR HUMANITY MAUI COUNTY FCU MAUI ECONOMIC DEVELOPMENT BOARD MAUI ECONOMIC OPPORTUNITY, INC. MAUI FAMILY YMCA NA HALE 0 MAUI NA LEI ALOHA FOUNDATION NETWORK ENTERPRISES, INC. ORI ANUENUE HALE, INC. PARTNERS IN DEVELOPMENT FOUNDATION POLYNESIAN CULTURAL CENTER PUNAHOU SCHOOL ST THERESA CHURCH WAIANAE COMMUNITY OUTREACH WAILUKU FEDERAL CREDIT UNION YMCA OF HONOLULU Special/Independent Districts 1 BAY AREA HOSPITAL DISTRICT 2 CENTRAL OREGON INTERGOVERNMENTAL COUNCIL 3 CENTRAL OREGON IRRIGATION DISTRICT 4 CHEHALEM PARK AND RECREATION DISTRICT 5 CITY COUNTY INSURANCE SERVICES 6 CLEAN WATER SERVICES 7 COLUMBIA 911 COMMUNICATIONS DISTRICT 8 COLUMBIA RIVER PUD 9 DESCHUTES COUNTY RFPD NO.2 10 DESCHUTES PUBLIC LIBRARY SYSTEM 11 EAST MULTNOMAH SOIL AND WATER CONSERVANCY 12 GASTON RURAL FIRE DEPARTMENT 13 GLADSTONE POLICE DEPARTMENT 14 GLENDALE RURAL FIRE DISTRICT 15 HOODLAND FIRE DISTRICT NO 74 16 HOODLAND FIRE DISTRICT#74 17 HOUSING AUTHORITY AND COMMUNITY SERVICES AGENCY 18 KLAMATH COUNTY 9-1-1 19 LANE EDUCATION SERVICE DISTRICT 20 LANE TRANSIT DISTRICT 21 MALIN COMMUNITY PARK AND RECREATION DISTRICT 22 MARION COUNTY FIRE DISTRCT #1 RACTOn 25 MONMOUTH- INDEPENDENCE NETWORK 26 MULTONAH COUNTY DRAINAGE DISTRICT#1 27 NEAH KAH NIE WATER DISTRICT 28 NW POWER POOL 29 OAK LODGE WATER DISTRICT 30 OR INT'L PORT OF COOS BAY 31 PORT OF ST HELENS 32 PORT OF UMPQUA 33 REGIONAL AUTOMATED INFORMATION NETWORK 34 RIVERGROVE WATER DISTRICT 35 SALEM AREA MASS TRANSIT DISTRICT 36 SANDY FIRE DISTRICT NO.72 37 SUNSET EMPIRE PARK AND RECREATION 38 THE NEWPORT PARK AND RECREATION CENTER 39 THE PORT OF PORTLAND 40 TILLAMOOK PEOPLES UTILITY DISTRICT 41 TUALATIN HILLS PARK AND RECREATION DISTRICT 42 TUALATIN VALLEY FIRE & RESCUE 43 TUALATIN VALLEY WATER DISTRICT 44 UNION SOIL & WATER CONSERVATION DISTRICT 45 WEST MULTNOMAH SOIL AND WATER CONSERVATION DISTRICT 46 WEST VALLEY HOUSING AUTHORITY 47 WILLAMALANE PARK AND RECREATION DISTRICT 48 YOUNGS RIVER LEWIS AND CLARK WATER DISTRICT No. State Agencies 1 BOARD OF MEDICAL EXAMINERS 2 OFFICE OF MEDICAL ASSISTANCE PROGRAMS 3 OFFICE OF THE STATE TREASURER 4 OREGON BOARD OF ARCHITECTS 5 OREGON CHILD DEVELOPMENT COALITION 6 OREGON DEPARTMENT OF EDUCATION 7 OREGON DEPARTMENT OF FORESTRY 8 OREGON DEPT OF TRANSPORTATION 9 OREGON DEPT OF EDUCATION 10 OREGON LOTTERY 11 OREGON OFFICE OF ENERGY 12 OREGON STATE BOARD OF NURSING 13 OREGON STATE POLICE 14 OREGON TOURISM COMMISSION 15 OREGON TRAVEL INFORMATION COUNCIL 16 SANTIAM CANYON COMMUNICATION CENTER 17 SEIU LOCAL 503, OPEU 1 ADMIN. SERVICES OFFICE 2 HAWAII CHILD SUPPORT ENFORCEMENT AGENCY 3 HAWAII HEALTH SYSTEMS CORPORATION 4 SOH -JUDICIARY CONTRACTS AND PURCH 5 STATE DEPARTMENT OF DEFENSE 6 STATE OF HAWAII 7 STATE OF HAWAII 8 STATE OF HAWAII, DEPT OF EDUCATION