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02/16/2021 12B Update on Utility Account Balances to\'4\lyy tbxk ik 1 + PPP d ittYlltYlt.\ta. BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item No. 12.B. For Meeting of: February 16, 2021 ITEM TITLE: Update on Utility Account Balances SUBMITTED BY: Steve Groom, Director of Finance and Budget James Dean, Utility Services Manager SUMMARY EXPLANATION: An update on Utility Billing balances is attached with results through December. The suspension of water shutoffs due to nonpayment continues to be in effect. No further action by Council is recommended at this time. ITEM BUDGETED: NA STRATEGIC PRIORITY: Public Trust and Accountability APPROVED FOR SUBMITTAL BY THE CITY MANAGER RECOMMENDATION: Review only. Submitted for routine transparency and accountability purposes. ATTACHMENTS: Description Upload Date Type D ility illin Update 11 01 0 1 x uti um a 2 °4.4 UTILITY SERVICES DIVISION TO: Bob Harrison, City Manager FROM: James Dean, Utility Services Division Manager Vanesa Sanchez, Utility Services Supervisor Steve Groom, Finance Director DATE: January 15, 2021 RE: Update on Utility Account Balances- December This is to provide feedback on the economic impact of the COVID-19 emergency on the City's Utility Services Billing, since the emergency declaration in March and subsequent Governor's Stay-At-Home Order. Receivable balances, in total, have fluctuated in roughly the same range through December. The number of payment arrangements has also fluctuated but remained in roughly the same range, under 200. Shut-offs for non-payment are still suspended. Utility Services bills for Water, Waste Water, Solid Waste & Irrigation on a 60-day rotating cycle, meaning bills are for 2 months of service. Approximately 10,000 of our customers are served by Nob Hill Water Association and are only billed for Waste Water and or Solid Waste services. The division also prepares invoices for the Storm Water utility which are billed initially through Yakima County as part of the property taxes. City of Yakima; As the graph at right shows, the trend in Trend in AR Aging-31-60 days receivables for 31-60 day balances from April 3oa,00a to December has fluctuated. The economic 2502000 effects of the COVID event in the economy zsa, ° : m have created varying results. For December, ioo,wo ... .... the outstanding receivables balances for Solid 50,000 Waste and Wastewater are down while Water 31-60 3150 3i-60 3180 3260 3169 S160 31-60 3160 Ap' May Am lul Aag Sea crt Nay Dec is up compared to prior month. Soh„•wss'e 55;36 91.1c 49,86 65,45 83,58 4922 31.5. i32,2 5742 w..waste Water 151,1 173,a 1119 140,6 '1742:1045 127,b 239,8 201.2 Receivable balances in December in the 61- ':ii Weir. 75,32 5192 5440 74,15 79,26 74,62 52,81 83:,30 93,d8 90 day category continue to vary roughly in the range seen in the prior six months. city of Yakima Wastewater increased compared to the prior Trend in AR Aging 61-90 Days' month balances, Solid Waste is about the 200,000 same and Water decreased. 15e,000 5°Ao° E.,.. Y.w.Y:: w"". 61 se 51 90 61 Se et 90 d]90 di 40 8150 61 90 01 90 Apr way Jun Jul kaB Sec ^.Y Nc•:. Dec Salle`Ataa 34,55 3429 39,07 24,43 47,85: 41,01 28:32.52,27 5336 n wrste Water 5€:3S 9432. 75:23 55,C2 95.86. 94,30 70,50 65:31 105,2 A,V..,§et 2951 3852 26;76 32,49 35.16 45,6,3 4935 5775 53>5 3 UTILITY SERVICES DIVISION The trend in Pay Arrangements is shown at city at yYakima Utility services right. Payment Arrangements Pay Arrangements are established for 25a customers who will be unable to bills within the 200 seven day grace period given past the due date of the bill. Pay arrangements are a 15o snapshot in time and can vary depending on zoo the day the report is generated. There was a decrease in the number of pay arrangements for December, compared to the Apr May Jun JulAug Sep Oct Nov Dec prior month. Staff continues to make efforts, in talking to customers, to identify those who have a need and to make payment arrangements. Staff has met with customers by appointment in order to assist with setting up online payments. As always, please forward customer inquiries to Utility Services Division. Customers are encouraged to call (509) 575-6080.