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05/01/2012 11 Utility Service Fees and Hours; YMC Amendment Section 7.50.040 c ------,,,,v_ 4> ,,,, t (-- 1._.(01 -frr ...,?4,„ ,,,:,,_„.„..,,:, ,_ BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item No. For Meeting of: May 1, 2012 ITEM TITLE: Ordinance pertaining to utility service fees; amending Section 7.50.040 of the Yakima Municipal Code regarding utility services fees, and defining business hours for purposes of administering such fees. SUBMITTED BY: Cindy Epperson, Director of Finance and Budget CONTACT Tammy Regimbal, Utility Services Manager (509) 576 - PERSON/TELEPHONE: 6615 Dave Brown, Water /Irrigation Manager (509) 575 -6204 SUMMARY EXPLANATION: Section 7.50.040 of the Yakima Municipal Code designates "business hours" to delineate what constitutes "nonbusiness hours" for "turn -on and shut -off customer request" as set forth in the schedule of fees. In January 2012, the Water Service Specialist job classification and the four employees performing the duties were transferred from the Utility Services Division to the Water /Irrigation Division. As anticipated, the change has resulted in greater efficiencies in meter reading and other water related service requests. The current definition of "business hours" mandates ten -hour shift coverage for the assigned Water Service Specialists performing this duty, and a corresponding ten -hour coverage requirement for the business office. In order to provide consistency with the actual work shifts of the Water Service Specialist, as well as providing constant service to utility customers a change in the designated business hours is required. In other words, the term "business hours" should be equal to the actual shift for the Water Service Specialists, which should in turn be equal to the shifts of the other Water /Irrigation Division employees. Also, the Water /Irrigation Division desires flexibility to schedule such shifts to better meet customer needs and to provide a constant work schedule for the Water Service Specialists. Elimination of the mandated coverage of 8:00 a.m. to 6:00 p.m. provides this flexibility. The attached ordinance changes the "Business Hour" definition to correspond to the work shift of Water Service Specialists, which is currently 7 a.m. through 3:30 p.m. Monday through Friday excluding holidays. It also discloses that these hours are subject to change, and the Utility Services Division will update and provide notice of a change in business hours. Resolution Ordinance X Other (specify) Contract: Mail to: Contract Term: Amount: Expiration Date: Insurance Required? No Funding Source: Phone: APPROVED FOR City Manager SUBMITTAL: * ": " 4 " -- STAFF RECOMMENDATION: Pass Ordinance BOARD /COMMISSION . RECOMMENDATION: ATTACHMENTS: Click to download Ordinance pertaining to utility service fees ORDINANCE NO. 2012 - AN ORDINANCE pertaining to utility services fees; amending Section 7.50.040 of the Yakima Municipal Code regarding utility services fees, and defining business hours for purposes of administering such fees. WHEREAS, the City Council has previously adopted ordinances establishing fees for certain utility services together with provisions setting administrative procedures for imposition of such fees, which provisions are codified at Section 7.50.040 of The Yakima Municipal Code; and WHEREAS, the City Council finds and determines that such section should be amended to clarify the definition of business hours for purposes of distinguishing utility turn -on and shut- off services occurring during non - business hours; and WHEREAS, fees for such services should be corrected to reflect current fees as previously authorized by the City Council; and WHEREAS, the City Council finds and determines that YMC 7.50.040 should be amended as shown and set forth below, and that such amendment is in the best interests of residents of the City of Yakima and will promote the general health, safety and welfare; now, therefore BE IT ORDAINED BY THE CITY OF YAKIMA: Section 1. Section 7.50.040 of the Yakima Municipal Code is hereby amended to read as follows, with amended provisions set forth in legislative format, and with corrected fees for services as previously approved for such services: 7.50.040 Utility services fees. $+ #rough Friday, cxcluding holidays. The following fees and charges shall apply when the listed actions are taken /provided by the utility services division. The fees set forth in the following table shall be considered the base for calculations of future fee increases. Once every two years beginning in March, 2008 (or as soon thereafter as reasonably possible based upon availability of the indices set forth herein), an adjustment shall be added to the base figures that is either eighty percent of the December change in the United States Consumer Price Index for Wage Earners and Clerical Workers (CPI -W) for the Seattle, Tacoma, Bremerton region or eighty percent of the December Implicit Price Deflator for Personal Consumer Expenditures, whichever is lower and rounded to the nearest whole dollar, to reflect the changes in inflation for these two indices over the previous two calendar years. (For purposes of determining the change in the CPI, the standard reference base period of 1984 equals one hundred will be used.) a. Account reinstatement fee $17.60 b. Start temporary water service (less than twenty -four hours in duration) $22.77 c. Immediate service — customer request $17.60 1 d. Irrigation shut -off fee $25.00 e. Turn -on and shut -off customer request for nonbusiness hours $178.02/call out (1) f. Meter obstruction charge (after notice) $45.54 g. Check read charge, after first accurate check read within one billing $17.60 cycle h. Lien processing fee (4-) i. Returned NSF check fee $40.00 j. Field visit for delinquency $45.54 k. (For future use) I. Illegal turn -on, tampering of utility service or illegal connection as $113.85 fine plus defined in YMC 7.50.100 3X cost of any repairs "Business hours" for purposes of this section correspond to the work shift of Water Service Specialists established by the City Water Division from time to time. Current work shift hours are Monday through Friday, 7:00 a.m. through 3:30 p.m., excluding holidays. These hours are subject to change, and the Utility Services. Division will update and provide notice of business hours to customers by any means deemed appropriate, including posting of such information on its Internet web site. al This fee will be based on actual cost plus any related costs and taxes incurred. Section 2. This ordinance shall be in full force and effect 30 days after its passage, approval, and publication as provided by law and by the City Charter. PASSED BY THE CITY COUNCIL, signed and approved this 1 day of May, 2012. ATTEST: Micah Cawley, Mayor, City Clerk Publication Date: Effective Date: 2