HomeMy WebLinkAbout02/07/2012 09 After-Action Report on January 2012 Snow Event ( a
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BUSINESS OF THE CITY COUNCIL
YAKIMA, WASHINGTON
AGENDA STATEMENT
Item No.
For Meeting of: February 7, 2012
ITEM TITLE: After- action Report on January 2012 Snow Event
SUBMITTED BY: Chris Waarvick, Director of Public Works
Joe Rosenlund, PE, Streets & Traffic Operations Manager
CONTACT Joe Rosenlund, PE, Streets & Traffic Operations Manager, 575 -6005
PERSON /TELEPHONE:
SUMMARY EXPLANATION:
This report summarizes the six -day snow removal effort that began on January 18. Staff followed the City's
adopted Snow Plan that provides general guidance and allows for adapting to changing conditions. It was initially
created as a result of the 1996 -97 snow event and has been revised to reflect improved approaches and
technology at various times since This includes 16 -hour shifts for employees, the use of private contractors for
residential streets, and thresholds for plowing (3" for arterials and 6" for residential).
The City resources utilized for this effort included 21 street crewmembers, 17 plow trucks, 2 graders, a loader, a
backhoe and a mobile conveyor. The City uses various products including Ice Slicer (de -icing salt), liquid calcium
chloride and maintenance rock. The Street Division received support in the form of personnel and equipment
from the Water & Irrigation Department, the Wastewater Division and the Vehicle Maintenance Shop. Those
personnel assisted contractors clearing neighborhood streets allowing Streets personnel to stay focused on
arterial roads. Contractors are approved through an RFQ ( #11129P) through the City's Purchasing Division,
ensuring proper insurance, pricing, equipment and other necessary contract components.
The general costs of this snow event can be outlined as follows:
Materials $103,000
Overtime $ 42,000
Other Divisions $ 20,000
Contractors $250,000
Total $415,000
The 2012 Street Budget's total resources for snow removal is approximately $400,000. Additional appropriation
authority will likely by needed but that depends on how the rest of the season proceeds and the
November /December snow season is still ahead.
We have responded to the nearly 200 calls we received and answered their many questions. Numerous news
outlet inquires were also responded to. The calls and emails we received from the public can be categorized in
three ways: complaints, compliments and inquiries. Most were in the inquiry category, asking when our crews
would be in a given area, as people were having difficulty navigating side streets and hill areas. The complaints
were generally along the same subject lines as the inquiries but voiced less politely. Most of the inquiries and
complaints came during the earlier half of the operation. Overall, we received about as many compliments as
complaints. People were especially appreciative of the crews clearing driveways on residential streets after the
contractor had plowed the road.
Resolution Ordinance Other (specify) Report
Contract: Mail to:
Contract Term: Amount: Expiration Date:
Insurance Required? No
Funding
Source:
Phone:
APPROVED FOR
SUBMITTAL: City Manager
STAFF RECOMMENDATION:
Accept Report.
BOARD /COMMISSION RECOMMENDATION:
No action needed.
ATTACHMENTS:
Click to download
❑ Snow and Ice Control Plan
❑ Route Map
❑ Snow Areas Zone Map
City of Yakima, Washington
SNOW AND ICE CONTROL PLAN
Procedures and Guidelines
Updated for winter 2010 - 2011
Snow and Ice Control Plan Contents
PLAN SUMMARY 1
OPERATIONAL RESPONSE PROCEDURES 2
SNOW AND ICE CONTROL MAINTENANCE GUIDELINES 4
A. INTRODUCTION 4
B. SNOW AND ICE CONTROL POLICY 4
C. STORM CLASSIFICATIONS: 6
1. SNOWSTORM CLASSIFICATION 6
2. ICE STORMS CLASSIFICATION 7
D. IMPLEMENTATION PROCEDURES: 7
1. WEATHER /STORM DECISION 7
2. PERSONNEL NOTIFICATION /RECALL 7
E. SNOW ROUTES AREAS PRIORITIES AND RESPONSIBILITIES 7
1. CITY PERSONNEL 8
2. CONTRACT RESOURCES 8
F. SNOW /ICE CONTROL POLICIES AND PROCEDURES* 8
1. ANTI -ICER AND ABRASIVE GUIDELINES 8
2. SNOW PLOWING GUIDELINES 9
3. MEDIA INTERFACE 9
4. ACCIDENTS 10
G. MANPOWER AND EQUIPMENT ASSIGNMENTS* 10
H. SAFETY PROCEDURES: 11
I. PRE - WINTER SEASON PREPARATION: 12
J. POST OPERATIONS PROCEDURES. 12
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PLAN SUMMARY
The City of Yakima Snow and Ice Control Plan provides information regarding snow
removal procedures and policies for the citizens of Yakima, serves as an operational
guide to employees, and meets the requirements of an Emergency Incident Plan for
Federal Emergency Management Agency guidelines (FEMA). Implementation of this
plan during storm events is closely coordinated with emergency response from Yakima
Fire Department, Yakima Police Department and other Emergency Service Providers.
The plan provides flexibility and policies that will allow the snow and ice control
measures for public streets to be addressed quickly and efficiently, while providing the
best service possible to the citizens and businesses in Yakima.
The Snow and Ice Control Plan is designed to organize a reasonable and cost effective
maintenance effort during periods of snow or sleet. The city's streets are divided into
three categories: First Priority (Principal and Minor Arterial streets that provide the
majority of access for our emergency services personnel, bus routes, hospitals and
school routes); Second Priority (Collector Arterial streets and commercial area in the
core district of Yakima); and Third Priority (residential streets). Financial constraints of
the Plan does not allow a "bare pavement" standard. The City of Yakima will conduct
snow and ice control activities that provide citizens a reasonably safe and passable
street surface as much of the time as possible within the constraints of equipment,
material and staffing.
The primary purpose of the Snow and lee Control Plan is to organize the City's
resources to provide as safe a travel way as possible during snow and ice events.
Some inconvenience may be caused to citizens as snow is moved out of the streets. In
certain areas, snow may be plowed to sidewalks or driveways. Both public and private
operators will make best effort to minimize the impact, however, snow depth and storm
accumulations may hamper operations,
This Plan is not mandatory; it is flexible and discretionary, These guidelines set forth to
provide general information, operational procedures, and a resource management plan.
No part shall constitute a standard or regulation.
City crews put forth maximum effort during snow and ice storms. However, prolonged
storms, equipment breakdowns, supply availability, abrupt weather changes, and
personnel availability impact snow and ice control efforts. These issues must be dealt
with on an individual basis during each storm.
With over three hundred and fifty miles of streets and over eight hundred and twenty
lane miles within the City of Yakima, a great deal of cooperation between Purchasing,
Public Works, Police, Utilities, vendors, private contractors and very importantly, the
citizens of the city, is required in order to make the City of Yakima's Snow and Ice
Control Plan effective.
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CITY OF YAKIMA WASHINGTON
SNOWAND ICE CONTROL PLAN
OPERATIONAL RESPONSE PROCEDURES
The City of Yakima's objective is to provide a transportation system that is passable and
reasonably safe, as much of the time as possible, within the limitations imposed by the
natural environment and the availability of equipment, material, and personnel
resources. Because of those limitations, there will be occasions when the pavement,
bridges, and over or underpasses will be slippery and covered with snow and /or ice.
During these periods, drivers must recognize the conditions and operate their vehicles
in an appropriately safe manor.
The Snow and Ice Control Plan contains information and guidance for the City of
Yakima's. Public Works Department in conducting snow and ice operations. It serves as
a basis for training City of Yakima personnel in winter operations.
The Plan contains information on pre- winter procedures and readiness, storm
management, and decision - making using the Incident Command System as contained
in the National Incident Management System. This is in response to Presidential
Directives issued regarding Homeland Security. It requires that local governments
develop and follow a template established by the National Incident Management
System to provide a consistent framework for incident management at all jurisdictional
levels regardless of the cause, size, or complexity of the incident. Building upon the
Incident Command System, the National Incident Management System provides the
Nation's first responders and authorities with the same foundation for incident
management for terrorist attacks, natural disasters, and other emergencies. The
National Incident Management System requires that the Incident Command System be
institutionalized.
The Incident Action Planning Process includes the following steps:
1. Understand agency policy and direction.
2. Assess incident situation.
3. Establish incident objectives.
4. Select appropriate strategy or strategies to achieve objectives.
5. Perform tactical direction (applying tactics appropriate to the strategy
assigning the right resources, and monitoring their performance).
6. Provide necessary follow -up (changing strategy or tactics, adding or
subtracting resources, etc.).
In Incident Command Systems, emphasis is placed on developing effective Incident
Action Plans (IAP). An IAP contains general objectives reflecting the overall strategy for
managing an incident. In this Plan, the particular incident is snow and ice events. An
IAP includes the (identification of operational resources and assignments and may
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include attachments that provide additional direction. The purpose of the IAP is to
provide all incident supervisory personnel with direction for actions to be implemented
during the operational time identified in the plan. The IAP includes measurable strategic
operations to be achieved and is prepared around a timeframe called an Operations
Period. Incident Action Plans provide a coherent means of communicating the overall
incident objective in the context of both operational and support activities. All Incident
Action Plans must have the following four elements:
1. What do we want to do?
2. Who is responsible for doing it?
3. How do we communicate with each other?
4. What is the procedure if someone is injured?
Span of Control is a basic feature of all Incident Command Systems and,concerns the
supervisory structure of the organization. Maintaining an effective span of control is
particularly important on incidents where safety and accountability are a top priority.
Effective span of control may vary from three to seven, and a ratio of one supervisor to
five reporting elements is recommended.
•
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SNOW AND ICE CONTROL MAINTENANCE GUIDELINES
A. INTRODUCTION:
1. The purpose of the Snow and Ice Control Operation Plan is to provide all
personnel who are involved in snow and ice removal with a single
source document that clearly defines the City of Yakima's policies and
procedures in all snow and ice operations. All snow and ice operations are
considered emergency in nature due to public safety and economic impact
to the community. Consequently, regardless of the time of day or week,
snow and ice operations will be accomplished as expeditiously as possible
in conjunction with the priorities outlined in this Plan.
2. The snow and ice season in Yakima can begin as early as October and
terminates as late as mid — March. Atmosphere temperatures, pavement
temperatures, moisture content, wind direction and velocity, and intervals
between storms affect the rate of accumulation of snowfall or icing. Each
storm is unique, therefore, while this Plan tries to cover the major
operations during a snow or ice storm, it must be recognized that there
must be sufficient flexibility within the plan to provide for differences or
contingencies as they occur.
3. This Plan supersedes all other plans and policies previously published by
the City of Yakima for snow and ice control.
B. SNOW AND ICE CONTROL POLICY
1. The policy of the City of Yakima is to control snow and ice in the following
priority:
Principal Arterials
Minor Arterials
Public Safety Facilities /Hospitals
Schools
Other Collector Arterials Not Already Addressed
Central Business District
Local Access Streets
Removal and deicing will be conducted as expeditiously as possible
during and after the storm, and will be achieved through a combination as
necessary and by policy, of mechanical (plowing) and chemical means
(salt/calcium chloride) or traction material applied in some cases, de -icing
material can be applied in advance of a storm event. The City does not
have a bare pavement policy.
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2. Snow and ice control operations of all city streets will be prioritized based
on what is of immediate need for public safety. A map of Snow Priority
Routes is included in this Plan (see Appendix). Priorities of service for
snow and ice control operations arc as follows:
❖ Priority 1 - All Principal Arterial streets will be given the fist priority
for snow and ice control during and after the storm event.
Concurrently, with the Principal Arterials and as resources become
available, city personnel will perform snow and ice control
measures on Minor Arterials, and access to public safety facilities
and hospitals. Streets adjacent to schools will be addressed
following these areas.
❖ Priority 2 - Collector Arterials not already addressed will be the
next priority. Plowing and snow removal operations at the
conclusion of the storm will.shift to the downtown (Central Business
District) if snow accumulations exceed three inches.
•. Priority 3 - Local access streets will be plowed snow if the
accumulation exceeds six inches, possibly by contract personnel.
The Director of Public Works will make the determination of when
this operation will begin. Temperature forecasts will also be taken
into • consideration prior to a decision being made by the Director. If
an ice storm occurs, city personnel will treat local access streets
with salt and /or a salt/sand mix. Alleys will not be plowed, sanded,
Or receive de- icing measure unless verified emergency
requirements so, dictate that a selected alley may be treated.
3. Snow will` be plowed in a manner that minimizes traffic obstructions. Snow
will normally be plowed from the center of the street to the shoulder except
in the CBD where snow ids plowed to the center of the road.
4. City personnerwill not clear plowed -in driveways; this is the citizens'
responsibility. Those citizens who are unable to clear the snow from their
driveway may request assistance through ? ? ?. These requests will be
addressed . at the conclusion of a storm- event. Plowing of snow may result
in snow being plowed into driveways and on sidewalks. Shoveling of snow
back into the street right -of -way will result in snow being plowed back into "
driveways and onto sidewalks.
5. Citizens are required by Yakima Municipal Code 8.88 to clear snow or
apply abrasives and /or de -icers to sidewalks adjacent to their property.
Complaints regarding snow on sidewalks are to be rep orted to the Yakima
Police Department for enforcement. .
6. In the event that the storm's severity and intensity is such as t� cause
unsafe conditions for city personnel clearing and /or de -icing streets,
operations will cease pending acceptable weather conditions that do not
pose a severe threat to snow and ice control personnel.
7. Snowplow damage that may occur to private property should be reported
to the City Clerk's office as soon as possible at 509 - 575 -6037.
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C. STORM CLASSIFICATIONS:
Each snow or ice storm will be unique and vary in intensity, duration, and total
precipitation. This section will attempt to apply a basic classification system to assist in
establishment of priorities of equipment, material, and labor for a generic management
system for implementation in snow and ice control operations. The storm classification
system will utilize the estimated total expected snowfall and total ice glazing for storms.
1. SNOWSTORM CLASSIFICATION
Class A Storms are defined as storms of extremely heavy snowfall of ten
inches or more occurring in a period of twenty -four hours or Tess and will be
declared a "Snow Emergency" by the City Manager or a designee. Snow
Priority Routes will receive primary concentration (see Snow Priority Routes
Map, Appendix). Back -up support from other city divisions will be necessary.
Contractor services will. be called as plow efforts begin. An additional fifteen to
twenty snow plow units, six to ten additional trucks to remove snow, and three
to five front -end loaders would be necessary to assist with snow removal and
plowing. This type of storm may cause life- threatening conditions to occur.
When weather forecasts indicate that a Class A storm is imminent, Public
Work's response will immediately be activated by the direction of the Director
of Public Works. All City assets will be placed on notice awaiting mobilization
as required. City Manager, Assistant City Manager, Fire and Police Chiefs will
be notified.
Class B Storms are defined as storms with six to ten inches of snow
accumulation. Back-up support from other city divisions will be necessary.
Contractor services will be called as plow efforts begin. An additional twelve
to fifteen plow units, six trucks to remove snow, and one to three front -end
loaders would be necessary to assist with snow removal and plowing. This
type of storm can pose the same threats to public safety as a Class A, but its
intensity will allow the City to keep the snow emergency routes open during
the storm. A Class B storm will normally not require the declaration of a snow
emergency,, however, as the storm progresses it could be upgraded to a
Class A, which would necessitate the declaration of emergency. The
response will be activated in the same fashion as with the Class A storm. City
Manager, Assistant City Manager, Fire and Police Chiefs will be notified.
Class C Storms are defined as storms with three to six inches of snow
accumulation. Back -up support from other divisions will be required after the
first twenty -four hours of plowing arterial streets. No contract service
assistance is expected.
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Class D Storms are defined as storms with one to three inches of snow
accumulation. Street and Traffic Operations personnel will address this size of
storm. Back -up support from other divisions will not normally be required and
no contract service assistance is expected.
2. ICE STORMS CLASSIFICATION
All ice storms will be rated as a Class A Storms. Ice storms will cause
immediate threats to the public safety. If an ice storm is imminent or occurs,
the Director of Public Works will immediately activate the City's response.
D. IMPLEMENTATION PROCEDURES:
11. WEATHER /STORM DECISION
a. During normal duty and non -duty hours, key personnel (Street and
Traffic Operations Manager and Street Maintenance Supervisor)
involved in snow and ice control will monitor forecasted storms using
NOAA Weather Service. If a Class A or B Storm is predicted the
Director of Public Works or the Street and Traffic Operations Manager
will activate the snow response. For Class C or D Storms, no formal
activation is necessary.
2. PERSONNEL NOTIFICATION /RECALL
a. It is imperative that each division within the Public Works Department
and other City departments maintain a current and validated recall
roster during the snow and ice season. Every City employee is eligible
to be assigned snow and ice control duties by the City Manager
dependent on the storm conditions. Quick and proactive response is
the key to the successful implementation of this Plan. Consequently,
Water /Irrigation Wastewater and the Park Divisions will prepare, no
later than the first working day of November each year, a division recall
roster. This roster will be available to the Street Division Manager and
Operation Supervisor. The divisions will maintain an updated roster.
b. Upon activation of a Class A or B storm, the recall roster for Street and
Traffic Operations, Parks, Water /Irrigation, and Wastewater will be
activated as required.
E. SNOW ROUTES AREAS PRIORITIES AND RESPONSIBILITIES:
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1. CITY PERSONNEL
The priorities for snow and ice control of public streets by City resources
(labor and equipment) will be in the following priorities and shown on the
Snow Priority Route Map in the Appendix of this report. Priorities may be
adjusted due to specific storm conditions.
Priority 1: Principal and Minor Arterials, Public Safety Facilities,
Emergency Medical Services
Priority 2: Collector Arterials, hills, signalized intersections, schools, and
Central Business District
Management Areas are shown on the Snow Control Area Map in the
Appendix of this report. These management areas divide the City streets
in to 12 districts that will be used for allocating labor and equipment.
2. CONTRACT RESOURCES
The Department of Public Works will contract on an annual basis with
local contractors for snow and ice control augmentation for the city.
Contractor personnel will normally be assigned to work on local access
streets, City parking lots and assist with post storm removal of snow from
the Central Business District. Contract personnel and equipment may be
used at other location if necessary. Contract personnel will be
incorporated into this Plan in amendment format. This amendment will be
updated annually. Each contractor will be given a copy of the performance
measures and their area of responsibility as they are called in to work.
The priorities for snow and ice control by private contracted operators and
their equipment will be in the following priorities. Priorities may be adjusted
due to specific storm conditions.
Contract Priority 1: Assist with snow removal, when deemed necessary,
in the Central Business District
Contract Priority 2: Provide snow plowing on local access streets in
accordance with depth accumulation as set forth in this document.
F. SNOW /ICE CONTROL POLICIES AND PROCEDURES:
1. ANTI -ICER AND ABRASIVE GUIDELINES
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The primary chemicals used by the City of Yakima will be granular de-
icing material and liquid calcium chloride. The purpose of these chemicals
is to function as anti -icing agent for street surfaces. Liquid calcium chloride
will be placed on streets shown on Priority 1 streets prior to a storm
occurrence. Both granular material and liquid de -icer will be applied as
recommended by the manufacturer.
The primary abrasive to be used by the City of Yakima will be 5/16 inch
crushed rock. Abrasive application is usually applied to critical safety
locations such as hills, intersections with stop signs, bridges and
signalized intersections.
2. SNOW PLOWING GUIDELINES
All operators will operate snow /ice control equipment in a safe manner.
Speeds will be kept to a safe minimum during spreading and plowing
operations. Operators are required to stop at red lights and stop signs.
Operators are to plow from the street centerline to the right street curb or
shoulder unless directed otherwise. This includes tandem - plowing
operations; at no time will an operator cross the centerline into the lane of
oncoming traffic.
Operators are to ensure that their assigned vehicle and plow is fully
operational, including emergency lighting, before beginning plowing
operations. Each operator will be assigned to a task force (crew) and will
report directly to the leader assigned. Any deficiencies are to be reported
immediately to their crew leader.
Operators will take all appropriate breaks as required during their shift.
Breaks are to be reported to their crew leader. The crew leader will
schedule meal times. Crew leaders will report equipment issues, individual
operator breaks and meal times to the operations supervisor. Authority to
exceed twelve hours in at shift will be determined by the Director.
Operators and snow personnel will wear appropriate winter clothing to
ensure no cold weather injuries are received.
3. MEDIA INTERFACE
a. It is important that the public be informed on a regular basis during
Class A or B storms of the City's efforts both successful and limitations
in all aspects of snow and ice control operations.
b. All media releases will be made either by the Director of Public Works
or by the Community Relations Manager. Prior to any release,
concurrence and approval of the media up -date will be obtained from
the Assistant City Manager.
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4. ACCIDENTS
All accidents involving city vehicles will be reported immediately to crew
leaders and the Street Maintenance Supervisor. Accidents are to be
handled as follows:
a. Vehicular Damage - An accident report will be filled out at the
scene of the incident, in addition to notifying crew leaders and the
Street Maintenance Supervisor. Standard City procedures and
forms will be used. Additionally, a law enforcement official will be
contacted and a determination made by the officer or supervisor as
to whether the city vehicle involved can continue with snow /ice
control operations.
b. Operator Observed Private Property Damage (mailboxes, fences,
etc) - If an operator observes the damage of private property, they
will immediately report this type of damage to their crew leader and
the Street Maintenance Supervisor. The report will include time of
incident, address and description of damage. At the end of the
operator's shift, the operator will complete an incident report and
give it to the crew leader or Street Maintenance Supervisor. The
crew leader or Street Supervisor will inspect and photograph the
damage if possible. The Street Supervisor will attempt to contact
the owner of the damaged property and inform them how to file a
claim with the City if they should so choose.
c. Citizen Observed Private Property Damage - In the event the
operator does not observe damage and the damage is reported by
a citizen, all complaints of damage will be recorded and
investigated to substantiate the claim. Any damage resulting form
snow and ice control operations to private property will be directed
to the City Clerk's office in order to file a claim. All such
occurrences will be photographically documented and an incident
report completed.
G. MANPOWER AND EQUIPMENT ASSIGNMENTS:
1. During a Class A or D storm the Street and Traffic Operations Divisions
will immediately commence a two (2) shift operation: each shift will be
sixteen (16) hours in duration. The goal is to have each shift overlap at
least eight hours in each 24 -hour period.
2. Shift times will vary dependent on time of storm prediction. Every attempt
will be made to balance shift overtime hours equally among snow /ice
control operators.
3. The Street Operations Division will be the primary labor and equipment
resource for all snow and ice control operations. However, during
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sustained snow and ice control operations, the Parks, Water /Irrigation and
Wastewater Divisions can be tasked by the City Manager or Assistant City
Manager to provide both labor and equipment resources to support the
Street Operations Division in snow and ice control operations.
Consequently, the mangers of all divisions noted above will provide a
listing of equipment operators and equipment available to assist with snow
and ice control operations. This listing will be provided no later than first
working day of November of each year.
4. An operator may be on duty a maximum of sixteen hours. After that, the
operator must be off duty for a minimum of eight continuous hours before
returning to work. Qualified operators from the Street and Traffic
Operations Division will be used first. When storm size and /or duration
warrants an increase from Level C to Level B or above, the Incident
Commander (supervisor) will call in additional resources following the
procedure contained in this Plan. Operators are required to report for duty
within sixty minutes of notification.
It is imperative that each division within the Public Works Department and
other city departments maintain a current and validated call -in roster
during the snow and ice season. Every city employee is eligible to be
assigned snow and ice control duties by the City Manager dependent on
storm conditions. Quick and proactive response is the key to successful
implementation. Consequently, the Water /Irrigation, Wastewater, and
Parks Divisions will prepare, no later than the first working day of
November each year, a division call -in roster, This roster will include
operator capabilities, licenses, and a twenty -four hour contact number.
H. SAFETY PROCEDURES:
1. All operators will operate snow /ice control equipment in a safe manner.
Speeds will he kept to a safe minimum sufficient to plow and windrow
snow to the shoulder. Operators will not plow at excessive speed causing
snow to "fly" at a high speed and distance from the shoulder.
2. Operators will not run red lights or stop signs at intersections.
3. Operators will plow from the street centerline to the right street shoulder
unless otherwise directed. This includes tandem plotting; at no time will a
plow cross the centerline into the lane of oncoming traffic.
4. Operators will ensure their assigned vehicle and plow is fully operational
to include emergency vehicle lighting. Any deficiencies will be reported
immediately to the crew leader or the Street Maintenance Supervisor.
5. Operators on twelve -hour shifts will take appropriate breaks as required
during their shift. Breaks will be reported to crew leaders.
6. The Street Maintenance Supervisor will schedule meal times.
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7. Authority to exceed twelve hours in a shift will be determined by the
Director.
8. If the intensity of a storm is such as to cause the danger to snow and ice
control operators, operations will be terminated pending weather
improvement.
9. Operators and snow personnel will wear appropriate winter clothing to
ensure cold weather injuries are not received.
I. PRE - WINTER SEASON PREPARATION:
Commencing in October and continuing through the fall and winter season the
Supervisor will schedule recurring training that will focus on snow and ice control issues,
including cold weather risks to operators. Training materials will be used to the
maximum extent practical. The following tasks are to be included in pre- winter
preparations:
1. Division personnel will hold a meeting to discuss known strengths and
weaknesses in preparation for the snow and ice season. The Street
Maintenance Supervisor or a crew leader will conduct these meetings.
2. "Dry runs" will be conducted by all operators prior to mid - November to
ensure all are familiar with the areas and routes.
3. New operators will be assigned to an experienced operator (mentor) to
receive training. New operators will receive this training in pre- season and
during actual snow and ice operations. The mentor will advise the Street
Maintenance Supervisor as to when the individual is ready for solo
operation.
4. Commencing in October the Fleet Division will prepare and ensure all
snow and ice control equipment is prepared and operational for mounting
on appropriated equipment.
5. The crew leaders will calibrate and certify all salt/sand spreaders to
ensure maximum efficiency. The Street Maintenance Supervisor
Certification will maintain a file of equipment certifications.
6. Salt and sand spreaders will be mounted onto appropriate trucks after the
end of the annual Street Maintenance Program.
J. POST OPERATIONS PROCEDURES:
1. During Storm: At each shift change the "oncoming" shift crew leader will
report one half hour prior to shift change for a briefing on the current
operational activities. The "outgoing" operators will perform the required
maintenance and services of their assigned equipment prior to relief from
shift. These include but are not limited to the following:
Fuel top -off
Fluid checks
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Windshield washer fluid replacement
Tire pressure
Fill spreader with material being used, to include calcium chloride
Check plow edges
Check windshield wipers
Check emergency lighting
Crew leaders will certify that all equipment operated during their shift has
had a post shift service completed.
2. After Storm Equipment Procedures: All equipment will receive a thorough
inspection to all operator- required services. Spreaders will be lubricated.
All known maintenance deficiencies will be reported to the Street
Maintenance Supervisor to coordinate immediate correction by the Fleet
Division.
3. Post Storm Briefing: Within 2 to 4 days of a winter storm that requires
snow and ice control, a crew leader meeting will be conducted by the
Street Maintenance Supervisor. The Street and Traffic Operations
Manager may be present. The purpose of the briefing will be to allow
discussion of any issues or problems that occurred during the incident and
potential solutions to improve operation delivery. The discussion will
include the following items:
a. Weather forecast - Was it accurate related to wind, accumulation,
temperature? Did it help in planning for the event?
b. Response Timeliness - Did operations occur in a timely manner'?
c. Staffing - Was staff adequate and available? Are any improvements
needed to call out procedures?
d. Materials Used - A report should be compiled to document the
amount of materials used in the event.
e. Application Rates — Were the application rates appropriate for the
road conditions?
f. Material Handling Issues - Any problems reported in equipment
handling, loading, spreading or storage of materials?
g. Equipment Problems - Any problems experienced in the equipment
used for service operation and delivery?
h. Preventative Maintenance - Any suggestions for additional
preventative maintenance that would have eliminated equipment
problems?
Route Problems - Any locations that were troublesome due to
blowing or drifting; melt and refreeze issues; cold spots, multiple
accidents or icing?
j. Coordination with Law Enforcement - Did we adequately
communicate with emergency and law enforcement for storm
events?
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k. Other issues?
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