HomeMy WebLinkAboutCallbox Training LLC - Training ServicesCallbox Training LLC.
Tyrone Campbell
Executive Director
6025 Montview Blvd.
Denver, Co. 80207
(303) 887-5987
SCOPE OF SERVICE AG`. ;, E NT BETWEEN
Callbox Training LLC. and the City of Yakima, on behalf of the Yakima Police
Department, Yakima, Washington, referred to hereafter as the Contractee or City
Callbox Training will provide consultancy and training services to the Contractee, in regard to
the topic of "Deliberate De-escalation, " via one (1) scenario planning session scheduled for the
date of January 9th, 2021, and two (2) separate, eight -hour training sessions, scheduled for the
dates of January l Oth and 24th, 2021, respectfully.
The work outlined in this Scope is intended to assist students in formulating method and
direction by which to address situations appropriate for the use of De-escalation
techniques within the guidelines set forth by their respective agency.
Scope of Service
The "Deliberate De-escalation" training sessions will directly focus on the topic of De-
escalation, and will include, but be not limited to, the following topics/exercises;
• Recognizing Escalation
• Emotional Intelligence
• The process of De-escalation
• Incident Documentation
• Non -Escalation
• Decision -making
• Peer Intervention
Methodologies
This training will be delivered on -site, at a location identified by the Contractee, at their expense,
through classroom presentations, discussions, exercises, and facilitation.
Anticipated performance outcomes
The above described training methodology is intended to assist students in reflecting on how the
topic of De-escalation impacts the personal safety efforts, the community they interact with, their
respective agency and the Law Enforcement community as a whole.
As noted above, the training delivered by Callbox training will take place via one (1) scenario
planning session scheduled for the date of January 9th, 2021, and two (2) separate, eight -hour
training sessions, scheduled for the dates of January l Oth and 24th, 2021.
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Budget
Activity
Consultation of services
• Construction of preliminary training materials
• Construction of preliminary survey form
• Construction of preliminary Scenario materials
• Review of departmental materials
• Preparatory contact with agency training unit
Anticipated Date
September - October, 2020
Cost of Activity
Included
Preparation of training materials
• Construction of deliverable training materials
• Construction of deliverable survey form
• Construction of deliverable workbook
• Review with agency training unit
• Review of deliverable Scenarios
On -site scenario finalization
November - December, 2020
January 9th, 2021
Session One deliverable
• Deliberate De-escalation presentation
Session Two deliverable
• Deliberate De-escalation presentation
January 10th, 2021
Included
$2,500
$6,000
January 24th, 2021 $6,000
TOTAL $14,500
All travel expenses and incidentals are included in: the budget and shall be the sole responsibility
of Callbox Training LLC and its employees.
Compliance
Both Callbox Training LLC. and the Contractee shall comply with all applicable federal, state,
and local laws and regulations in completing the work outlined in this document.
Certificate of Liability Insurance
At all times during perfoiitiance of the Services, Callbox LLC. shall secure and maintain in effect
insurance to protect the City from and against all claims, damages, losses, and expenses arising
out of or resulting from the performance of this Contract. Callbox LLC. shall provide and maintain
in force insurance in limits no less than that stated below, as applicable. The City reserves the
right to require higher limits should it deem it necessary in the best interest of the public.
1. Commercial General Liability Insurance.
Before this Contract is fully executed by the parties, Callbox LLC. shall provide the City
with a certificate of insurance as proof of commercial liability insurance and commercial
umbrella liability insurance with a total minimum liability limit of One Million Dollars
($1,000,000.00) per occurrence combined single limit bodily injury and property damage,
and One Million Dollars ($1,000,000.00) general aggregate. The policy shall include
employers liability (Washington Stop Gap). The certificate shall clearly state who the
provider is, the coverage amount, the policy number, and when the policy and provisions
provided are in effect. Said policy shall be in effect for the duration of this Contract. The
policy shall name the City, its elected and appointed officials, officers, agents, employees,
Callbox Training LLC. / Yakima Police Department, Yakima, Washington I Scope — Page 2
and volunteers as additional insureds. The insurance shall be with an insurance company
or companies rated A-VII or higher in Best's Guide and admitted in the State of
Washington.
2. Commercial Automobile Liability Insurance.
Upon the assurance of Callbox LLC. that it would not be operating automobiles at any time
during the process of providing the services under this Agreement, either traveling to the
service location or from it, the requirement for automobile insurance coverage stated in
paragraphs a-c, below, will be waived for purposes of this Agreement. Callbox LLC.
provides said assurance upon execution of this Agreement.
a. If Callbox LLC owns any vehicles, before this Contract is fully executed by the
parties, Callbox LLC shall provide the City with a certificate of insurance as proof
of commercial automobile liability insurance and commercial umbrella liability
insurance with a total minimum liability limit of Two Million Dollars
($2,000,000.00) per occurrence combined single limit bodily injury and property
damage. Automobile liability will apply to "Any Auto" and be shown on the
certificate.
b. If Callbox LLC. does not own any vehicles, only "Non -owned and Hired
Automobile Liability" will be required and may be added to the commercial
liability coverage at the same limits as required in that section of this Contract,
which is Section 2 entitled "Commercial Liability Insurance".
c. Under either situation described above in Section 2.a and Section 2.b, the
required certificate of insurance shall clearly state who the provider is, the coverage
amount, the policy number, and when the policy and provisions provided are in
effect. Said policy shall be in effect for the duration of this Contract. The policy
shall name the City, its elected and appointed officials, officers, agents, employees,
and volunteers as additional insureds. The insurance shall be with an insurance
company or companies rated A-VII or higher in Best's Guide and admitted in the
State of Washington.
3. Professional Liability Coverage.
Before this Contract is fully executed by the parties, Callbox LLC. shall provide the City
with a certificate of insurance as proof of professional liability coverage with a total
minimum liability limit of One Million Dollars ($1,000,000.00) per claim combined single
limit bodily injury and property damage, and One Million Dollars ($1,000,000.00)
aggregate. The certificate shall clearly state who the provider is, the coverage amount, the
policy number, and when the policy and provisions provided are in effect. The insurance
shall be with an insurance company or companies rated A-VII or higher in Best's Guide.
If the policy is written on a claims made basis the coverage will continue in force for an
additional two years after the completion of this contract.
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Fees for service
The Callbox Training LLC. fee under this scope is $14,500 and the related invoices will be billed
to the Contractee during the above reflected "activity" measures and paid within 30 days of
approved invoicing of the services being rendered.
It should be noted that the Contractee has the option to issue full or partial payments to Callbox
Training LLC. reflective of the above noted "activity" measures at any point prior to the issuance
of an invoice, or the final listed "activity" measure.
Anticipated Action
Consultation of services
Preparation of training materials
On -site scenario finalization
Session One deliverable
Session Two deliverable
Amount
Included
Included
$2,500
$6,000
$6,000
Anticipated :==filling ate(s)
(Actual dates TBD based on deliverables)
Included
Included
January 9th, 2021
January 10th, 2021
January 24th, 2021
In event that the services of Callbox Training are required in relation to a Civil or Criminal
proceedings and/or litigation on behalf of the Contractee, employee or employees of Callbox
Training shall be compensated at a rate of $100.00 per hour, plus travel expenses, to include if
required, suitable Airfare, Lodging, Transportation, and Per Diem to not exceed the amount set
forth in accordance with GSA Rates; "www.gsa.gov/travel/plan-book/per-diem-rates/per-diem-
rates-lookup".
Either party may terminate this Scope by providing a 30-day notice of termination in writing,
prior to the final on -site training date. In that event, the billed amount will only reflect services
completed prior to that point. After the initial on -site training, the total amount will be paid,
regardless of project outcome.
This Scope shall terminate immediately for just cause (see "Compliance ").
Termination
Either party to this Agreement may terminate the Agreement by providing thirty (30) days
written notice of the intent to do so to the other party, subject to the terms of the cancellation
provision herein.
Cancellation
Please understand that our training schedule is in -demand and carefully restricted. For this
reason, for cancellations received thirty (30) days or more before the initial training date, there
shall be no penalty when there have been no non-refundable travel costs committed to by
Callbox LLC. prior to the cancellation.
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For cancellations occurring less than thirty (30) days, but greater than fourteen (14) days before
the initial training date, a cancellation fee will be applied equaling the total amount of associated
travel costs that Callbox LLC previously committed to the training. If a cancellation occurs less
than fourteen (14) days before the initial training date, a cancellation fee will be applied equaling
one-half of the "total session" cost.
Accommodations can be made to substitute training participants with no issue.
** Due to the current health concerns related to COVID-19, with the agreement of all parties,
training sessions may be RESCHEDULED, if the written request to do so is received no less
than twenty one (21) days before the scheduled initial training date, with no associated penalty.
Notices
All legal notices required pursuant to this Scope shall be in writing. Any notice required to be
given under the teiiiis of this Scope shall be deemed to have been given when:
(i) received by the party to whom it is directed by hand delivery or personal service,
(ii) transmitted by e-mail with confirmation of transmission, or
(iii) sent by United States mail via certified mail -return receipt at the following addresses:
FOR the Contractee:
FOR Callbox Training LLC:
Attention: Robert Harrison
City Manager
City of Yakima, Washington
129 N 2nd Street
Yakima, WA 98901
Tyrone Campbell
Executive Director
Callbox Training LLC.
6025 Montview Blvd.
Denver, CO 80207
The parties shall provide written notification of any change in the information stated
above.
Indemnification and Hold Harmless
1. Callbox LLC. agrees to protect, defend, indemnify and hold haiinless the City, its elected
officials, officers, employees, agents, and volunteers from any and all claims, demands, losses,
liens, liabilities, penalties, fines, lawsuits, and other proceedings and all judgments, awards,
costs and expenses (including reasonable costs and attorney fees) resulting from death or
bodily injury to any person or damage or destruction to a third party or third parties to the
extent caused by any negligent act and/or omission of Callbox LLC., its officers, employees,
agents, volunteers and/or subcontractors, arising out of the performance of this Contract.
Callbox Training LLC. / Yakima Police Department, Yakima, Washington Scope — Page 5
2. If the negligence or willful misconduct of both Callbox LLC. and the City (or a person
identified above for whom each is liable) is a cause of such third party claim, the loss, cost, or
expense shall be shared between Callbox LLC. and the City in proportion to their relative
degrees of negligence or willful misconduct and the right of indemnity will apply for such
proportion.
3. Nothing contained in this Section or this Contract shall be construed to create a liability or
a right of indemnification in any third party.
Jurisdiction and Venue
This Contract shall be governed by and construed in accordance with the laws of the State of
Washington. The venue for any action to enforce or interpret this Contract shall lie in a court of
competent jurisdiction in Yakima County, Washington.
Confidentiality
Callbox LLC. agrees to keep confidential all terms and scope of service contained in this
document and any supporting documentation to the extent permitted by and in accordance
with RCW 42.56 "The Washington Public Records Act".
IN WITNESS WHEREOF the parties have entered into this Scope/Agreement/Contract on
the latest date and year shown on the date line listed below.
Robert Harrison
City Manager
CONTRA
OLrl
Tyrone Campbell, Executive Director
Callbox Training LLC.
September 22, 2020
Date
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