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HomeMy WebLinkAboutZaremba Claims Service - Claims Service AgreementCLAIMS SERVICE AGREEMENT THIS CLAIMS SERVICE AGREEMENT (hereinafter the "Agreement") is made and entered into by and between ZAREMBA CLAIMS SERVICE - YAKIMA, P.O. Box 87, Yakima, Washington 98907 (hereinafter "ZCS"), and the CITY OF YAKIMA, a municipal corporation, with its principal place of business at 129 North Second Street, Yakima, Washington 98901 (hereinafter the "City"). WHEREAS, the City previously has been self-insured for most property and general liability damage claims; and effective on December 14, 2005, the City of Yakima joined the Cities Insurance Association of Washington ("CIAW"), which offers pooled insurance purchasing for liability coverage with a $100,000 deductible; WHEREAS, the City requires investigation and adjustment services regarding some claims; WHEREAS, ZCS is willing to provide said claims investigation and adjustment services in accordance with the terms and conditions of this Agreement; NOW, THEREFORE, in consideration of the mutual covenants, promises, and conditions set forth herein, it is agreed by and between the City and ZCS as follows: 1. Scope of Services. ZCS shall provide the following claims investigation and adjustment services to the City: a. Review and investigate property and general liability damage claims filed with, against or by the City as assigned. b. Provide the City and/or CIAW with a written investigation report concerning each damage claim within thirty (30) calendar days of receipt of the damage claim from the City. In the event that more time is necessary to complete the investigation report, a ZCS representative shall contact and notify the appropriate attorney or his/her designee at the City Legal Department and/or CIAW. Each investigation report shall contain the following: a recommendation whether the claim should be denied or accepted; if appropriate, an analysis of the validity of the claimed damages; and, if appropriate, a recommended settlement amount/range for the claim. 1 c. In the event that the City attorney responsible for reviewing an investigation report and/or CIAW determines additional investigation services are necessary, provide such services as directed by said attorney or his/her designee and/or CIAW. d. When a damage claim is accepted and a settlement amount/range is approved by the City, ZCS shall take all necessary steps to contact the damage claimant and resolve the damage claim, including execution of an appropriate release and settlement agreement by the damage claimant. e. Provide accurate claim reports as requested in a format acceptable to the City and Wells Fargo Insurance Services on the claims that were filed through December 31, 2006. f. Furnish all damage claim forms necessary for proper claims administration. g. Maintain an accurate record of open matters on which Zaremba Claims Service is performing services for the City, as requested by the City. h. Establish and maintain an investigation file for each damage claim received by ZCS from the City. All such files shall be the property of the City and may be inspected by a City representative at a reasonable time with or without advance notice. i. Provide the City with e-mail access and voice mail with individual mailboxes. J. As may be requested during the term of this agreement on specific damage claims occurring or filed on or after January 1, 2011, provide services as described in Section la through lh above. k. As may be requested during the term of this agreement, provide services related to investigating, adjusting, negotiating and settling claims by or against the City. 2. Term of Agreement. The term of this Agreement shall be for a period of three (3) years, beginning on January 1, 2018, and continuing through December 31, 2020, unless sooner terminated by either party in accordance with Section 6 of this Agreement. The City reserves the right to extend this Agreement for two (2) additional one (1) year periods, upon thirty (30) days 2 written notice to ZCS prior to its expiration. The City Manager has the authority to extend this Agreement pursuant to this Section. 3. Consideration. In consideration of the damage claims investigation and adjustment services to be performed by ZCS hereunder, the City shall pay ZCS a rate of Sixty -Five Dollars ($65.00) per hour. ZCS shall bill the City on a quarterly basis on claims that are closed in the preceding quarter, and on a quarterly basis for services performed on open claims. The City shall make payment to ZCS within thirty (30) calendar days of receipt of each billing; provided, however, that all such payments are expressly conditioned upon ZCS providing services hereunder that are satisfactory to the City. ZCS shall provide accurate claim reports as requested in a format acceptable to the City and Wells Fargo Insurance Services as required by Section le of this Agreement in consideration of the compensation described above. 4. Payment of Accepted Damage Claims. When a damage claim and corresponding settlement amount is accepted and approved by the City, the necessary funds shall be made available by the City or CIAW to ZCS for payment of the damage claim. Unless otherwise directed by the City, payment of all damage claims by ZCS to the claimants is expressly conditioned upon the respective claimant executing an appropriate release and settlement agreement. 5. Payment of Allocated Loss Expenses. In addition to the claim service fee required under Section 3 of this Agreement, the City shall pay all reasonable and necessary "allocated loss expenses" incurred during and as a result of the investigation and adjustment of damage claims against the City; provided, however, that ZCS must obtain prior approval for these expenses from the appropriate City attorney at the City Legal Department. These expenses include fees and charges for commercial photography services, expert witness services, witness fees, independent medical examinations, witness travel, extraordinary travel for ZCS personnel (outside of Yakima County), court reporter services, transcription services, obtaining public records, auto or property appraisal services, and other similar costs or expenses. 6. Termination. The City or ZCS may terminate this Agreement, with or without cause, by giving not less than sixty (60) calendar days' written notice of termination to the other party. If Craig Nance is unable or unwilling to work at ZCS, then the City may terminate this Agreement, with or without cause, by giving not less than fifteen (15) calendar days' written notice of termination to ZCS. In the event of termination, and except as otherwise provided in this Section, the City shall pay ZCS a pro -rata share of the applicable quarterly payment through the termination date. With regard to the processing of 3 damage claims pending with ZCS at the time of termination, the City shall have the option to directly investigate and adjust all such damage claims, or the City may negotiate a fee with ZCS for all necessary investigation and adjusting services to bring these pending damage claims to conclusion. 7. Status of Contractor. ZCS and the City understand and expressly agree that ZCS is an independent contractor in the performance of each and every part of this Agreement. ZCS and its employees shall make no claim of City employment nor shall ZCS make any claim against the City for any related employment benefits, social security, and/or retirement. 8. Taxes and Assessments. ZCS shall be solely responsible for and shall pay all taxes, deductions, and assessments, including but not limited to federal income tax, FICA, social security tax, assessments for unemployment and industrial injury insurance, and other deductions from income which may be required by law or assessed against either party as a result of this Agreement. In the event the City is assessed a tax or assessment as a result of this Agreement, ZCS shall pay the same before it becomes due. 9. Indemnification. a. ZCS agrees to hold harmless, indemnify, and defend the City, its elected officials, officers, employees, and agents from and against any and all suits, actions, claims, liability, damages, judgments, costs and expenses (including reasonable attorney's fees) which result from or arise out of the sole negligence of ZCS, its officers, employees, and agents in connection with or incidental to the performance or non-performance of this Agreement. b. The City agrees to hold harmless, indemnify, and defend ZCS, its officers, employees, and agents from and against any and all suits, actions, claims, liability, damages, judgments, costs and expenses (including reasonable attorney's fees) which result from or arise out of the sole negligence of the City, its elected officials, officers, employees, and agents in connection with or incidental to the performance or non-performance of this Agreement. c. In the event that the officials, officers, agents, and/or employees of both ZCS and the City are both negligent, each party shall be liable for its contributory share of negligence for any resulting suits, actions, claims, liability, damages, judgments, costs and expenses (including reasonable attorney's fees). d. Nothing contained in this Section or this Agreement shall be construed to create a liability to any third party or a right of indemnification in any third party. 4 10. Insurance Provided by ZCS. a. Commercial Liability Insurance. On or before the date this Agreement is fully executed by the parties, ZCS shall provide the City with a certificate of insurance as proof of commercial liability insurance with minimum liability limit of One Million Dollars ($1,000,000.00) combined single limit bodily injury and property damage. The certificate shall clearly state who the provider is, the amount of coverage, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Agreement. The policy shall name the City, its elected officials, officers, agents, and employees as additional insureds, and shall contain a clause that the insurer will not cancel or change the insurance without first giving the City prior written notice. The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide and admitted in the State of Washington. b. Automobile Liability Insurance. ZCS has identified Craig Nance as the individual who will use his personal vehicle in conjunction with this Agreement. As proof of insurance, Craig Nance will be required to furnish the City either a certificate of insurance or a copy of the declarations page from his personal automobile policy. Minimum limits required are $250,000 per occurrence for single limit bodily injury and $100,000 per occurrence for property damage. Updated declarations pages will be furnished to the City each time the personal automobile policies renew. The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide and admitted in the State of Washington. c. Professional Liability Policy. On or before date this Agreement is fully executed by the parties, ZCS shall provide the City with a certificate of insurance as evidence of professional liability coverage with a limit of One Million Dollars ($1,000,000.00) for each wrongful act and an annual aggregate limit of Two Million Dollars ($2,000,000.00). The certificate shall clearly state who the provider is, the amount of coverage, the policy number, and when the policy and provisions provided are in effect. The insurance shall be with an insurance company rated A -VII or higher in Best's Guide. The retroactive date of the insurance policy shall be on or before January 1, 1993, or shall provide full prior acts. The insurance coverage shall remain in effect during the term of this Agreement and for a minimum of three (3) years following the termination of this Agreement. 11. No Insurance. It is understood the City does not maintain liability insurance for ZCS and/or its employees. 12. Nondiscrimination Provision. During the performance of this Agreement, ZCS shall not discriminate on the basis of race, age, color, sex, 5 religion, national origin, creed, marital status, political affiliation, or the presence of any sensory, mental or physical handicap. This provision shall include but not be limited to the following: employment, upgrading, demotion, transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, selection for training, and the provision of services under this Agreement. 13. Compliance with Law. ZCS agrees to perform those services under and pursuant to this Agreement in full compliance with any and all applicable laws, rules, and regulations adopted or promulgated by any governmental agency or regulatory body, whether federal, state, local, or otherwise. 14. Non -Waiver. The waiver by ZCS or the City of the breach of any provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach by either party or prevent either party thereafter enforcing any such provision. 15. Assignment. This Agreement, or any interest herein, or claim hereunder, shall not be assigned or transferred in whole or in part by ZCS to any other person or entity without the prior written consent of the City. In the event that such prior written consent to an assignment is granted, then the assignee shall assume all duties, obligations, and liabilities of ZCS as stated herein. 16. Severability. If any portion of this Agreement is changed per mutual agreement or any portion is held invalid, the remainder of the Agreement shall remain in full force and effect. 17. Notices. Unless stated otherwise herein, all notices and demands shall be in writing and sent or delivered to the parties to their addresses as follows: TO CITY: City of Yakima Legal Department Attention: Helen Harvey, Sr. Assistant City Attorney 200 South Third Street Yakima, WA 98901-2830 City of Yakima Finance Department Attn: Danny Agsolog, Director of Finance 8s Budget 129 North Second Street Yakima, WA 98901 6 TO ZCS: Craig M. Nance, Claims Manager Zaremba Claims Service - Yakima P. O. Box 87 Yakima, WA 98907 Fax Number: (509) 452-7236 or to such other addresses as the parties may hereafter designate in writing. Notices and/or demands shall be sent by registered or certified mail, postage prepaid or personally served. Such notices shall be deemed effective when mailed or hand delivered at the addresses specified above. 18. Survival. Any provision of this Agreement which imposes an obligation after termination or expiration of this Agreement shall survive the term or expiration of this Agreement and shall be binding on the parties to this Agreement. 19. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. 20. Venue. The venue for any action to enforce or interpret this Agreement shall lie in the Superior Court of Washington for Yakima County, Washington. 21. Integration and Supersession. This Agreement sets forth all of the terms, conditions, and agreements of the parties relative to the subject matter hereof and supersedes any and all such former agreements, which are hereby declared terminated and of no further force and effect upon the execution and delivery hereof. There are no terms, conditions, or agreements with respect thereto except as herein provided, and no amendment or modification of this Agreement shall be effective unless reduced to writing and executed by the parties. CITY OF YAKIMA ZAREMBA CLAIMS -SERV - YAKIMA By: It •By: Clif oo.►', City Manager aig fiance Date: 13i 7 Its: Manager -Owner Date: ATTEST: By: tPoMA City Contract No.: 2o/7 -5/E " :} c f City Clerk State of Washington ss. County of Yakima I hereby certify that I know or have satisfactory evidence that Craig M. Nance is the person who appeared before me, and said person acknowledged that he signed this instrument, and on oath stated that he was authorized to execute the instrument and acknowledged it as the Manager -Owner of Zaremba Claims Service - Yakima, to be the free and voluntary act of such party for the uses and purposes mentioned in this instrument. SUBSCRIBED AND SWORN TO before me this 1) Y r `day o 2017. Printed name: J O/ Y KR0E NOTARY PUBLIC in and for h- Sta - of Washington, residing at My commission expires 8 First Extension of Claims Se ce Agreement This First Extension of the existing Claims Service Agreement, City Contract No. 2017-318 (hereinafter "Agreement") with Zaremba Claims Service — Yakima (hereinafter "ZCS") is made and entered into by and between the City of Yakima (hereinafter the "City") and ZCS. Whereas, the City entered into said Agreement with ZCS for the purpose of obtaining investigation and adjustment services regarding property and liability damage claims against or by the City of Yakima; and Whereas, the original term of said Agreement was for a three-year period beginning January 1, 2018, and ending December 31, 2020; and Whereas, Section 2 of said Agreement allows the City the right to extend the Agreement for two additional one-year periods, upon thirty days written notice to ZCS, which has occurred, and provides that the City Manager has the authority to extend the Agreement pursuant to Section 2 of the Agreement; and Whereas, the City wishes to exercise its option to extend the Agreement for a one-year period; and Now, therefore, the City and ZCS agree to the following one-year extension of the existing Agreement, under the conditions set forth: The term of the Agreement (City Contract No. 2017-318) is hereby extended for one year through December 31, 2021, at which time said Agreement shall terminate, unless sooner terminated by either party in accordance with Section 6 of the Agreement, or unless extended for one additional year at the option of the City. Additionally, all references in the original Agreement to "CIAW" shall be read to include any and all insurance carriers or insurance pools utilized by the City for its insurance coverage during the term of the original Agreement or this extension to the Agreement. Except as expressly modified herein, all other terms and conditions of the Claims Service Agreement between the City of Yakima and Zaremba Claims Service — Yakima. (City Contract No. 2017-318) shall remain in full force and effect. First Extension of Claims Service Agreement between City of Yakima and Zaremba Claims Service — Yakima 1 CI OF By: t ;° Robert Harrison City Manager na°-C Date: City City Contract No.: _2017-318_ CITY CT CT RESOLUTION First Extension of Claims Service Agreement between City of Yakima and Zaremba Claims Service - Yakima 2 Date: P %