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HomeMy WebLinkAboutVertiv Services, Inc. - 911 Uninteruptable Power Supply ServiceProposal for Service Vertiv Services, Inc. Aug 7, 2017 Yakima County Resource Center 2403 S 18Th St Union Gap, WA, 98903 Aug 7, 2017 Yakima Cnty Resource Ctr 2403 S 18Th St Union Gap, WA, 98903 Q02689000 Brad Coughenour Phone: 509-575-6294 Email: brad.coughenour@yakimawa.bov Dear Brad, Thank you for your interest in Vertiv Services, Inc. We are pleased to submit the following proposal for your review and consideration. As the rate of change and complexity in your data center increases, Vertiv is the dedicated partner that you need to help you achieve your goals. Please complete all required fields on the signature page and attach your Purchase Order to assist timely order processing. Should you have any questions regarding the proposal, feel free to contact me directly at 949-457-3645. I look forward to your response and the opportunity to work together to improve your data center investment. Sincerely, YING VANG 35 Parker Irvine, CA 92618 PHONE 949-457-3645 FAX 949-457-3885 EMAIL Yinq.Vanq(a�vertivco.com Order Q02689000 Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 Liebert UPS / Power / Battery Services: • We are the Original Equipment Manufacturer and the experts on Liebert equipment with access to updates and changes, knowledge of engineering specifications, current issues and how to fix them correctly. • Our factory trained service force is twice the size of the next largest competitor with over 650 customer engineers and field technicians in the United States alone; everywhere in the US the most knowledgeable engineers and technicians available, will cover you. • With the most advanced tooling and instrumentation available, each CE has over $10,000 in gear with him at all times, so any issue can be resolved in the least amount of time possible. Solutions Services: • A long-term service plan that includes preventive maintenance, monitoring and assessments results in optimization of the entire infrastructure. Standard Maintenance Contracts : Site #: 159152, Yakima Cnty Resource Ctr Tag # Description Model # Annual PM Qty. Coverage Type Coverage Amount (Coverage Dates) 1723273 NX 40-80 38SA060A0A00 1 1725192 SEALED BATTERY 38BP080XUX1 BCSG 1 1725195 SEALED BATTERY 38BP080XUX1 BDSG 1 1725196 BDSI CONTRLR BDSI-NX 1 1725198 NX BDC 75 FFC07C5NNG3S230 1 Price Lock Multi -Year Service Agreement Option: ESSENTIAL (8/7/2017) - (8/6/2018) ESSENTIAL (8/7/2017) - (8/6/2018) ESSENTIAL (8/7/2017) - (8/6/2018) ESSENTIAL (8/7/2017) - (8/6/2018) ESSENTIAL (8/7/2017) - (8/6/2018) $3,009.16 $978.03 $978.03 $705.16 $968.44 otal price r;o including tax Uth 6;638,8 any tax required must be included cuVgeerpurchase order Pa en+`Te.,�f4 thy. N3�ys� LOCK your preventive maintenance service price for up to three years by selecting this multi-year option. Follow these easy steps: 1. To select this multi-year option, please multiply the total dollar amount times the number of years for your total PO dollar amount. 4,0 2. Indicate the desired number of years.(1 — 3 Years). 3. Sign and date the document and return it withyourPO. ) Each' Service, year will be invoiced:annually. Yakima County Resource Center VSI Agmt 2017-09-06 In - v2017 SCOPE F WORK POWER DISTRIBUTION SYSTEMS ALL MODELS ESSENTIAL SERVICE - 1 PM SERVICE SUMMARY On -Site Service Response:Time Customer Support Labor & Travel Service Professional Includes 1 Preventive Maintenance Service, scheduled by the customer between 8am-5pm, Monday -Friday (excluding national holidays). Guaranteed 4-hour"on-site emergency response 7 days/week, 24"hours/day,' within 150 miiles;of', a Vertiv Services' Service City. Includes access to the Customer Resolution Center (1-800-543-2378) and the Vertiv Customer Services Network Online Internet portal. Includes parts coverage (limits may apply;. see Assumptions and Clarifications "as applicable,.for more details). Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii. Performed by Vertiv factory trained and authorized _technician. Vertiv Services service provider for Liebert products. is.the OEM SERVICE PERFORMED Full Preventive Maintenance Service 1. Perform a complete visual inspection of the interior and exterior of equipment for any damaged or broken components. 2. Verify equipment is properly grounded and that the phase, neutral and ground wiring is in accordance with the Installation manual. 3. Check for proper clearance around the unit. 4. Clean interior of equipment for dirt and debris. 5. Inspect all circuit breaker(s), terminal blocks, and ground/neutral bus bar connections for tightness. 6. Inspect junction box terminals for tightness (if applicable). 7. Conduct a thermal scan of interior components, assemblies, and connectors for evidence of overheating and/or burnt components. 8. Inspect all option assemblies, associated cabling/wiring, and connectors for tightness (if applicable). 9. Verify all installed options are operating properly (if applicable). 10. Verify continuity of all fuses (if applicable). 11. Measure voltage and current at each panelboard main input breaker (phases, neutral and ground). 12. Verify all monitoring options (if applicable) are displaying values within preset parameters. 13. Check or perform Engineering Field Change Notices (FCN) as necessary. 14. Configuration of the LDM/LDMF (For Newly installed branch circuit breakers). Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 1. Verify firmware and update as required. 2. Verify the location, alarm set points, number of poles, and address of every newly installed breaker. 3. Verify the CT ratio for every newly installed breaker. 4. Demonstrate use of software tools. (if applicable) 5. (Excludes interoperability with SiteScan and Building Management Systems) 6. Save the configuration file to a laptop as a backup for customer. (If applicable) ASSUMPTIONS AND CLARIFICATIONS Parts coverage excludes branch circuit breakers. CUSTOMER RESPONSIBILITIES In order to provide timely, accurate and thorough execution of the services described herein, Vertiv requests the following: • Point of Contact: Provide an authorized point of contact(s), specific for the scope of work, for scheduling and coordination purposes. • Scheduling: Make dates available for scheduling service. All visits must be requested 10 business days in advance of need by contacting the Vertiv Services Customer Resolution Center at 1-800-543-2378. • Site Access: Prior to time of scheduled work, provide site access including any customer required escort, security clearance, safety training and badging for Vertiv service personnel. • Equipment Access: Convenient access to the equipment covered by the Scope of Work. Prior to scheduled time of work, notify Vertiv service personnel of any special requirements for equipment access including lifts, ladders, etc. • Shutdown: Service may require shutdown of load to ensure electrical connection integrity. • Notification: If for any reason the work cannot be performed during scheduled time, notify Vertiv service personnel 24 - hours prior to scheduled event. TERMS AND CONDITIONS Subject to all Terms & Conditions as noted in the Vertiv Services Terms & Conditions or the terms of a Master Agreement between the parties, if any, shall apply. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 SCOPE OF WORK STATIONARY BATTERY SYSTEMS VRLA (SEALED) BATTERY ESSENTIAL SERVICE - 1 PM SERVICE SUMMARY Feature On -Site Service Response Tirne. Customer Support Internal Battery Coverage Labor & Travel Service Professional Battery Recycling Includes 1 Preventive Maintenance Service, scheduled by the customer between 8am-5pm, Monday -Friday (excluding national holidays). Guaranteed:4=houron=site emergency response; 7" days/week, 24'.hours/day;'within`:150 miles o a Vertiv Services:' Service City. Includes access to the Customer Resolution Center (1-800-543-2378) and the Vertiv Customer Services Network Online Internet portal. Includes, parts, labor, disposal and battery -jars as.required up.to;10%,ofthebattery„jarsper, " year,. not. accumulated over contract terrri"(limits may apply; see Assumptions -and" (larifications, . as applicable, formore details). ; „, Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii. Performed by Vertiv factory trained and authorized technician,,Vertiv Services;isthe OE service provider forLiebert products.. Includes battery recycling as required, with documentation meeting EPA requirements. SERVICE PERFORMED **During the initial PM visit, an Annual Service PM must be performed. ** PM Service 1. Inspect the appearance and cleanliness of the battery and the battery room. Clean normal jar top dirt accumulation (to be done only with battery off line). 2. Measure and record the total battery float voltage and charging current. 3. Measure and record the overall AC ripple voltage. 4. Measure and record the overall AC ripple current. 5. Visually inspect the jars and covers for cracks and leakage. 6. Visually inspect for evidence of corrosion. 7. Measure and record the ambient temperature. 8. Verify the integrity of the battery rack/cabinet. 9. Measure and record 100% of the jar temperatures. 10. Measure and record the float voltage of all cells. 11. Measure and record all internal ohmic readings. 12. Provide a detailed written report noting any deficiencies and corrective action needed, taken and/or planned. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 13. Verify approval for Battery Life program. 14. Re -tighten all battery connections to the battery manufacturer's specifications, if required. Refer to the manufacturer's literature to determine if re -tightening is required. 15. Measure and record all battery connection resistances in micro-ohms, when applicable. Corrective Maintenance Performed as Required 1. Refurbish cell connections as deemed necessary by the detailed inspection report. Conditions for Single Jar Replacement Service for Lead Acid Batteries 1. The Customer is covered by an Essential or Preferred Contract. 2. The battery string is in overall good health as determined by Vertiv Services; the battery string is not beyond expected service years or has had excessive single jar replacements that would make the string unstable. 3. Up to 10% of defective battery jars may be replaced within a 12 -month period as exclusively determined by Vertiv Services. 4. Contracts have no cash value for future years or full string battery replacements. Single jar replacement is limited to batteries in the original string. ASSUMPTIONS AND CLARIFICATIONS Does not include battery or full -string replacement labor or parts coverage. CUSTOMER RESPONSIBILITIES In order to provide timely, accurate and thorough execution of the services described herein, Vertiv requests the following: • Point of Contact: Provide an authorized point of contact(s), specific for the scope of work, for scheduling and coordination purposes. • Scheduling: Make dates available for scheduling service. All visits must be requested 10 business days in advance of need by contacting the Vertiv Services Customer Resolution Center at 1-800-543-2378. • Site Access: Prior to time of scheduled work, provide site access including any customer required escort, security clearance, safety training and badging for Vertiv service personnel. • Equipment Access: Convenient access to the equipment covered by the Scope of Work. Prior to scheduled time of work, notify Vertiv service personnel of any special requirements for equipment access including lifts, ladders, etc. • Shutdown: Service may require shutdown of load to ensure electrical connection integrity. • Notification: If for any reason the work cannot be performed during scheduled time, notify Vertiv service personnel 24 - hours prior to scheduled event. TERMS AND CONDITIONS Subject to all Terms & Conditions as noted in the Vertiv Services Terms & Conditions or the terms of a Master Agreement between the parties, if any, shall apply. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 SCOPE OF WORK UNINTERRUPTIBLE POWER SYSTEMS ALL 3-PHASE MODELS ESSENTIAL SERVICE - 1 PM SERVICE SUMMARY On -Site Service Customer Support Parts �� Labor & Travel •ServicecProfessional`, etail) Includes 1 Preventive Maintenance Service, scheduled by the customer between 8am-5pm, Monday -Friday (excluding national holidays). Guaranteed:4houronsite emergency response,:.7 days/week,. 24, hours/day;`.within 150 miles'of a'Vertiv,5ervices' Service City. Includes access to the Customer Resolution Center (1-800-543-2378) and the Vertiv Customer Services Network Online Internet portal. Includes parts coverage, (limits may apply; see Assumptions'arid Clarifications;. as'applicable,for; more details). • Includes 100% labor and travel coverage 7 days/week, 24 hours/day, within the 48 contiguous states and Hawaii. Performed by.Vertiv.factory..trained,and authorized technician Vertiv Services is.the 01 'service provider ,for Liebert products. SERVICE PERFORMED UPS Full Preventive Maintenance Service Annual Service 1. Perform temperature check on all breakers, connections, and associated controls. Repair and/or report all high temperature areas. 2. Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components. 3. Check air filters for cleanliness. (if applicable) 4. Check rectifier and inverter snubber boards for discoloration. 5. Record all voltage and current meter readings on the module control cabinet or the system control cabinet. 6. Check for DC capacitor vent caps that have extruded more than 1/8" (if applicable). fff 7. Measure and record harmonic trap filter currents (if applicable). 8. Check the inverter and rectifier snubbers for burned or broken wires. 9. Check all nuts, bolts, screws, and connectors for tightness and heat discoloration. 10. Check fuses on the DC capacitor deck for continuity (if applicable). 11. With customer approval, perform operational test of the system, including unit transfer and battery discharge. 12. Calibrate and record all electronics to system specifications. 13. Check or perform Engineering Field Change Notices (FCN) as necessary. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 14. Measure and record all low -voltage power supply levels. 15. Record phase -to -phase input voltage and currents. 16. Review system performance with customer to address any questions and to schedule any repairs. Battery Inspection Service - Performed During the UPS Annual PM Service 1. Check integrity of battery cabinet (if applicable). 2. Visual inspection of the battery cabinet and/or room to include: • Check for NO -OX grease or oil on all connections (if applicable). • Check battery jars for proper liquid level (if flooded cells). • Check for corrosion on all the terminals and cables. • Examine the physical cleanliness of the battery room and jars. 3. Measure and record DC bus ripple voltage (if applicable). 4. Measure and record total battery float voltage. ASSUMPTIONS AND CLARIFICATIONS Parts coverage excludes air filters, proactive full bank capacitor replacement and fan replacement. Customer should check air filters monthly for cleanliness and replace as necessary. Maintenance does not include System Control Cabinet, Power Tie, Breaker Cabinets, Load Bus Sync or Maintenance Bypass Cabinets. The Battery Inspection Service listed above is only a visual inspection and is not intended to replace a full preventive maintenance program for the battery system. CUSTOMER RESPONSIBILITIES In order to provide timely, accurate and thorough execution of the services described herein, Vertiv requests the following: • Point of Contact: Provide an authorized point of contact(s), specific for the scope of work, for scheduling and coordination purposes. • Scheduling: Make dates available for scheduling service. All visits must be requested 10 business days in advance of need by contacting the Vertiv Services Customer Resolution Center at 1-800-543-2378. • Site Access: Prior to time of scheduled work, provide site access including any customer required escort, security clearance, safety training and badging for Vertiv service personnel. • Equipment Access: Convenient access to the equipment covered by the Scope of Work. Prior to scheduled time of work, notify Vertiv service personnel of any special requirements for equipment access including lifts, ladders, etc. • Shutdown: Service may require shutdown of load to ensure electrical connection integrity. • Notification: If for any reason the work cannot be performed during scheduled time, notify Vertiv service personnel 24 - hours prior to scheduled event. TERMS AND CONDITIONS Subject to all Terms & Conditions as rioted in the Vertiv Services Terms & Conditions or the terms of a Master Agreement between the parties, if any, shall apply. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 Order Number: Q02689000 Purchase Order must be assigned to: Vertiv Services, Inc. 610 Executive Campus Dr Westerville OH 43082 FID# 43-1798453 PO should be e-mailed or faxed with signed proposal to: Vertiv Services, Inc. c/o YING VANG Attn: YING VANG Email: Ying.Vang@vertivco.com Fax: 949-457-3885 Payment remittance address: Vertiv Services, Inc. PO Box 70474 Chicago, IL 60673 Please complete the following information (All fields are required): Purchase Order Number: N/A Purchase Order attached: If PO NOT attached, please specify reason: Use of "P" Card to complete payment ❑ Yes ❑ No Invoice Delivery Method: ❑ Web Billing (Attach Instructions) 0 Mail 0 Other 0 Accounts Payable Email Billing Contact Person: Becky Rasmusson Email: suncomm@YAKIMAWA.GOV Bill -To Company Name: Suncomm suncomm @ YAKIMAWA.GOV Phone: Fax #: 509-575-3536 509-576-6555 Bill -To Address: 2430 S. 18th St; Suite #400 Federal Tax ID # N/A Bill -To City, ST Zip: Union Gap, WA 98908 Tax Exempt: 0 Yes (Attach tax exempt certificate) ❑ No Site Services/IT Contact Person: John Carney Phone: 509-249-6804 * * COVERAGE DETAILS " For equipment not currently under a Service Agreement or for equipment for which the warranty has expired in excess of thirty (30) days, parts required to bring equipment back to manufacturers specifications are the responsibility of the Buyer and billable at the time of the first preventive maintenance visit or Service cat. All pricing is valid only for Service coverage stated and is subject to change if this Proposal is modified in any way. This Proposal is valid for 45 days from the date of this Proposal unless otherwise noted. INFORMATION TO BUYER: This order between the Buyer and Seller is limited to Seller's Terms and Conditions located at termsconditions.vertivco.com unless a formal agreement governing this Purchase Order/transaction has been executed by the parties, in which case the Terms and Conditions of the signed agreement shall govern. Seller hereby objects to all Buyer's terms and conditions received by Seller and/or issued by Buyer. Signature of this agreement authorizes Seller to invoice for Services mentioned herein and to utilize the provided purchase order number. If a purchase order number is not used, then the Buyer authorizes and guarantees Seller the payment of such invoices by authority of the signature below. Thank you for your business. Proposed By: YLv-Vavto- 8/07/17 Accepted By: Accepted Law Dept. Lori Digitally signed by: Lori Nugen DN: CN= Lon Nugen C=USO= ttVertiv OU = Law Department Nugen ',,Dpte: 2017.09.0812:53.34-04'00' Lori Nugen, Sr. Contracts Administrator 6t(gipi 1,7 i1j':tureequired Date C li4f rrrooI IJ )4-y nueNcr S cf-em-%090 Phone Printed Name Title CITY CONTRACT NO: 20" 2 — 5 y RESOLUTION NO: Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 SERVICES TERMS AND CONDITIONS Vertiv Services, Inc. is herein referred to as the "Seller' and the customer or person or entity purchasing services ("Services") and parts required for Services ("Parts") from Seller is referred to as the "Buyer." These Services Terms and Conditions, any price list or schedule, quotation, acknowledgment, Seller's scope of work, or invoice from Seller relevant to the provision of Services and all documents incorporated by specific reference herein or therein, constitute the complete and exclusive statement of the terms of this agreement ("Agreement") governing the sale of Services and Parts by Seller to Buyer. Any discrepancies between the terms of the above referenced documents shall be resolved by Seller. Seller's acceptance of Buyer's purchase order is expressly conditional on Buyer's assent to all of the terms of this Agreement, including terms and conditions that are different from or additional to the terms and conditions of Buyer's purchase order. Buyer's acceptance of the Services and Parts will manifest Buyer's assent to the terms of this Agreement. Seller reserves the right in its sole discretion to refuse orders. 1. PRICES: Unless otherwise specified in writing by Seller, the price quoted or specified by Seller for the Services shall remain in effect for thirty (30) days after the date of Seller's quotation, Seller's scope of work or acknowledgment of Buyer's order for the Services, whichever occurs first, provided an unconditional authorization from Buyer for the performance of the Services is received and accepted by Seller within such time period. If authorization is not received by Seller within such thirty (30) day period, Seller shall have the right to change the price for the Services. All prices are exclusive of taxes, which are to be borne by Buyer. Unless otherwise specified by Seller, Parts will be furnished at Seller's then prevailing prices. 2. TAXES: Any current or future tax or governmental charge (or increase in same) affecting Seller's costs of Services or costs of production, sale, delivery or shipment of Parts, or which Seller is otherwise required to pay or collect in connection with the provision of Services and Parts, shall be for Buyer's account and shall be added to the price or billed to Buyer separately, at Sellers election. 3. TERMS OF PAYMENT: Unless otherwise specified by Seller, terms of payment are net 30 days from date of Seller's invoice. Seller shall have the right, among other remedies, either to terminate this Agreement or to suspend further performance under this Agreement and/or other agreements with Buyer in the event Buyer fails to make any payment when due, which other agreements Buyer and Seller hereby amend accordingly. Buyer shall be liable for all expenses, including attorneys' fees, relating to the collection of past due amounts. If any payment owed to Seller is not paid when due, it shall bear interest, at a rate to be determined by Seller, which shall not exceed the maximum rate permitted by law, from the date on which it is due until it is paid. Seller may preserve its interests in payment by enforcing any applicable mechanic's, construction or similar lien rights. Should Buyer's financial responsibility become unsatisfactory to Seller, cash payments or security satisfactory to Seller may be required by Seller for future performance of Services or provision of Parts. If such cash payment or security is not provided, in addition to Seller's other rights and remedies, Seller may discontinue performance of Services and provision of Parts. All purchases paid by credit card shall be charged a 2.0% usage surcharge of the invoice total, for fees paid by Seller to accept credit card transactions. 4. SHIPMENT AND DELIVERY: While Seller will use all reasonable commercial efforts to maintain the performance dates acknowledged or quoted by Seller, all performance dates are approximate and not guaranteed. Seller, at its option, shall not be bound to tender delivery of any Parts for which Buyer has not provided shipping instructions and other required information. If the provision of Services or shipment of the Parts is postponed or delayed by Buyer for any reason, Buyer agrees to reimburse Seller for any and all storage costs and other additional expenses resulting therefrom. Unless otherwise specified by Seller, for sales of Parts in which the end destination of the Parts is outside of the United States, risk of loss and legal title to the Parts shall transfer to Buyer immediately after the Parts have passed beyond the territorial limits of the United States. For all other shipments, risk of loss and legal title shall pass from Seller to Buyer upon delivery to and receipt by carrier at Seller's shipping point. Notwithstanding the above, risk of loss and legal title to Parts shalt transfer to Buyer (i) when delivered by the individual providing the Services, or (ii) at the time Parts are placed in storage due to Buyer's delay or postponement. Any claims for shortages or damages suffered in transit are the responsibility of Buyer and shall be submitted by Buyer directly to the carrier. Shortages or damages must be identified and signed for at the time of delivery. 5. LIMITED WARRANTY: Subject to the limitations of Section 6, Seller warrants that it will perform the Services as described in this Agreement and will exercise all reasonable skill, care and due diligence in the performance of the Services and shall perform the Services in accordance with professional practice. Seller warrants that all Services performed shall be free from faulty workmanship for a period of thirty (30) days from completion of Services. To the extent assignable, Seller assigns to Buyer any warranties that are made by manufacturers and suppliers of Parts. EXCEPT AS SPECIFIED ABOVE, PARTS FURNISHED HEREUNDER ARE FURNISHED AS -IS, WHERE -IS, WITH NO WARRANTY WHATSOEVER. THE WARRANTIES SET FORTH IN THIS SECTION 5 ARE THE SOLE AND EXCLUSIVE WARRANTIES GIVEN BY SELLER WITH RESPECT TO THE SERVICES AND PARTS AND ARE IN LIEU OF AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHETHER OR NOT THE PURPOSE OR USE HAS BEEN DISCLOSED TO SELLER IN SPECIFICATIONS, DRAWINGS OR OTHERWISE. This warranty does not extend to any losses or damages due to misuse, accident, abuse, neglect, normal wear and tear, negligence (other than Seller's), unauthorized modification or alteration, use beyond rated capacity, unsuitable power sources or environmental conditions, improper installation, repair, handling, maintenance or application or any other cause not the fault of Seller. To the extent that Buyer or its agents have supplied specifications, information, representation of operating conditions or other data to Seller that is used in (i) the selection of the Services and/or Parts and (ii) the preparation of Seller's quotation and/or scope of work, and in the event that actual operating conditions or other conditions differ from those represented by Buyer, any warranties or other provisions contained herein that are affected by such conditions shall be null and void. Buyer assumes all other responsibility for any loss, damage, or injury to persons or property arising out of, connected with, or resulting from the use of Services or Parts, either alone or in combination with other parts. 6. LIMITATION OF REMEDY AND LIABILITY: THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF ANY WARRANTY HEREUNDER SHALL BE LIMITED TO, AT SELLER'S SOLE OPTION, EITHER CORRECT PERFORMANCE FOR THAT PORTION OF THE SERVICES FOUND BY SELLER TO BE DEFECTIVE OR REFUND OF THE PRICE PAID FOR SERVICES. SELLER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND THE REMEDIES OF BUYER SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE. IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL SELLER'S LIABILITY TO BUYER AND/OR ITS Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 CUSTOMERS EXCEED THE PRICE PAID BY BUYER FOR THE SPECIFIC SERVICES OR PARTS PROVIDED BY SELLER GIVING RISE TO THE CLAIM OR CAUSE OF ACTION. BUYER AGREES THAT SELLER'S LIABILITY TO BUYER AND/OR ITS CUSTOMERS SHALL NOT EXTEND TO INCLUDE INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. The term "consequential damages" shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use, revenue, reputation and data, costs incurred, including without limitation, for capital, fuel, power .and loss or damage to property or equipment. It is expressly understood that any technical advice furnished by Seller with respect to the use of the Parts and/or Services is given without charge, and Seller assumes no obligation or liability for the advice given, or results obtained, all such advice being given and accepted at Buyer's risk. 7. INSURANCE: Seller shall maintain the following insurance or self-insurance coverage: Worker's Compensation in accordance with the statutory requirements of the state in which the work is performed. Employer's Liability with a limit of liability of $2,000,000 per occurrence for bodily injury by accident or bodily injury by disease. Commercial General Liability (CGL) for bodily injury and property damage with a limit of $2,000,000 per occurrence and aggregate. Automobile Liability insurance that covers usage of all owned, non -owned and leased vehicles and which is subject to a combined single limit per occurrence of $2,000,000. Automobile Liability insurance includes Contractual Liability, but no special endorsements. Provisions regarding waiver of subrogation, additional insured status, or the primary nature of Seller's insurance shall be limited to the extent of Seller's negligent acts or omissions. Under no circumstance shall Buyer have access to view or copy Seller's insurance policy. In addition, prior to this Contract is fully executed by the parties, Seller shall provide the City with a certificate of insurance as proof of commercial liability insurance. The certificate shall clearly state who the provider is, the coverage amount, the policy number, and when the policy and provisions provided are in effect. Said policy shall be in effect for the duration of this Contract. The policy shall name the City, its elected officials, officers, agents, employees, and volunteers as additional insureds, and shall contain a clause that the insured will not cancel or change the insurance without first giving the City thirty (30) calendar days prior written notice. The insurance shall be with an insurance company or companies rated A -VII or higher in Best's Guide and admitted in the State of Washington. 8. This Agreement and all public records associated with this Agreement shall be available from the Buyer for inspection and copying by the public where required by the Public Records Act, Chapter 42.56 RCW (the "Act"). To the extent that public records then in the custody of the Seller are needed for the Agency to respond to a request under the Act, as determined by the Buyer, the Seller agrees to make them promptly available to the Buyer. If the Seller considers any portion of any record provided to the Buyer under this Agreement, whether in electronic or hard copy form, to be protected from disclosure under law, the Seller shall clearly identify any specific information that it claims to be confidential or proprietary. If the Buyer receives a request under the Act to inspect or copy the information so identified by the Seller and the Buyer determines that release of the information is required by the Act or otherwise appropriate, the Buyer's sole obligations shall be to notify the Seller (a) of the request and (b) of the date that such information will be released to the requester unless the Seller obtains a court order to enjoin that disclosure pursuant to RCW 42.56.540. If the Seller fails to timely obtain a court order enjoining disclosure, the Buyer will release the requested information on the date specified. The Buyer has, and by this section assumes, no obligation on behalf of the Seller to claim any exemption from disclosure under the Act. The Buyer shall not be liable to the Seller for releasing records not clearly identified by the Seller as confidential or proprietary. The Buyer shall not be liable to the Seller for any records that the Buyer releases in compliance with this section or in compliance with an order of a court of competent jurisdiction. Buyer expressly acknowledges and agrees that Seller has set its prices and entered into this Agreement in reliance upon the limitations of liability, insurance coverage, and other terms and conditions specified herein, which allocate the risk between Seller and Buyer and form a basis of this bargain between the parties. 9. EXCUSE OF PERFORMANCE: Seller shall not be liable for delays in performance or for non-performance due to acts of God; war; epidemic; fire; flood; weather; sabotage; strikes or labor disputes; civil disturbances or riots; governmental requests, restrictions, allocations, laws, regulations, orders or actions; unavailability of or delays in transportation; default of suppliers; or unforeseen circumstances; acts or omissions of Buyer, including, without limitation, those specified in Section 19; or any events or causes beyond Seller's reasonable control. Performance of Services and deliveries of Parts may be suspended for an appropriate period of time or canceled by Seller upon notice to Buyer in the event of any of the foregoing, but the balance of this Agreement shall otherwise remain unaffected as a result of the foregoing. If Seller determines that its ability to supply the total demand for the Services or Parts or to obtain material used directly or indirectly in the manufacture of the Parts is hindered, limited or made impracticable due to causes set forth in the preceding paragraph, Seiler may delay performance of Services or allocate its available supply of the Parts among its purchasers on such basis as Seller determines to be equitable without liability for any failure of performance which may result therefrom. 10. CANCELLATION: Buyer may cancel orders only upon reasonable advance written notice and upon payment to Seller of Seller's cancellation charges which include, among other things, all costs and expenses incurred and to cover commitments made by the Seller, and a reasonable profit thereon. Seller's determination of such cancellation charges shall be conclusive. 11. CHANGES: Buyer may request changes or additions to the Services. In the event such changes or additions are accepted by Seller, Seller may revise the price and performance dates. Seller reserves the right to change designs and specifications for the Parts without prior notice to Buyer, except with respect to Parts being made-to-order for Buyer. Seller shall have no obligation to install or make such change in any Parts manufactured prior to the date of such change. 12. NUCLEAR/MEDICAL: SERVICES AND PARTS SOLD HEREUNDER ARE NOT FOR USE IN CONNECTION WITH ANY NUCLEAR, MEDICAL, LIFE- SUPPORT AND RELATED APPLICATIONS. Buyer accepts Services and Parts with the foregoing understanding, agrees to communicate the same in writing to any subsequent purchasers or users and to defend, indemnify and hold harmless Seller from any claims, losses, suits, judgments and damages, including incidental and consequential damages, arising from such use, whether the cause of action be based in tort, contract or otherwise, including allegations that the Seller's liability is based on negligence or strict liability. 13. ASSIGNMENT: Buyer shall not assign its rights or delegate its duties hereunder or any interest herein without the prior written consent of Seller, and any such assignment or delegation, without such consent, shall be void. 14. INSPECTION: Buyer shall have ten (10) days from the date of completion of each portion of the Services to inspect the Services, and in the event of any non- conformity, Buyer must give written notice to Seller within said period stating why the Services are not conforming. Failure by Buyer to give such notice constitutes unqualified acceptance of the Services. 15. BILLABLE SERVICES: Additional charges will be billed to Buyer at Seller's then prevailing labor rates for any of the following: a) any Services not specified in Seller's quotation, Seller's order acknowledgement, Seller's scope of work, or other documents referenced herein and therein; b) any Services performed at times other than Seller's normal service hours; c) if timely and reasonable site and/or equipment access is denied the Seller service representative; d) if it is necessary, due to local circumstances, to use union labor or hire an outside contractor, Seller Service personnel will provide supervision only and the cost of such union or contract labor will be charged to Buyer; (e) if Service or repair is necessary to return equipment to proper operating condition as a result of other than Seller (i) maintenance, repair, or modification (including, without limitation, changes in specifications or incorporation of attachments or other features), (ii) misuse or Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017 neglect, (including, without limitation, failure to maintain facilities and equipment in a reasonable manner), (iii) failure to operate equipment in accordance with applicable specifications, and (iv) catastrophe, accident, or other causes external to equipment; (f) Seller's performance is made more burdensome or costly as a result of Buyer's failure to comply with its obligations herein, or (g) any additional obligations or requirements, including but not limited to those related to insurance requirements, service delivery, building entry or technical training. 16. DRAWINGS: Seller's documentation, prints, and drawings ("Documents') (including without limitation, the underlying technology) furnished by Seller to Buyer in connection with this Agreement are the property of Seller and Seller retains all rights, including without limitation, exclusive rights of use, licensing and sale. Notwithstanding the foregoing, Buyer may use the Documents in connection with the Services and Parts. 17. EXPORT/IMPORT: Buyer agrees that all applicable import and export control laws, regulations, orders and requirements, including without limitation those of the United States, and the jurisdictions in which the Seller and Buyer are established or from which Services and Parts may be supplied, wit apply to their receipt and use. In no event shall Buyer use, transfer, release, import, or export Parts in violation of such applicable laws, regulations, orders or requirements. 18. NON -SOLICITATION: Buyer shall not solicit, directly or indirectly, or employ any employee of Seller during the period any Services are being provided to Buyer and for a period of one (1) year after the last provision of Services. 19. GENERAL PROVISIONS: These Services Terms and Conditions supersede all other communications, negotiations and prior oral or written statements regarding the subject matter of these Services Terms and Conditions. No change, modification, rescission, discharge, abandonment, or waiver of these Services Terms and Conditions shall be binding upon the Seller unless made in writing and signed on its behalf by a duly authorized representative of Seller. No conditions, usage of trade, course of dealing or performance, understanding or agreement purporting to modify, vary, explain, or supplement this Agreement shall be binding unless hereafter made in writing and signed by the party to be bound, and no modification or additional terms shall be applicable to this Agreement by Seller's receipt, acknowledgment, or acceptance of purchase orders, shipping instruction forms, or other documentation containing terms at variance with or in addition to those set forth herein, Any such modifications or additional terms are specifically rejected and deemed a material alteration hereof. If this document shall be deemed an acceptance of a prior offer by Buyer, such acceptance is expressly conditional upon Buyer's assent to any additional or different terms set forth herein. Seller reserves the right to subcontract Services to others. No waiver by either party with respect to any breach or default or of any right or remedy, and no course of dealing, shall be deemed to constitute a continuing waiver of any other breach or default or of any other right or remedy, unless such waiver be expressed in writing and signed by the party to be bound. All typographical or clerical errors made by Seller in any quotation, acknowledgment or publication are subject to correction. The validity, performance, and all other matters relating to the interpretation and effect of this Agreement shall be govemed by the law of the state of Washington without regard to its conflict of laws principles. No action, regardless of form, arising out of transactions relating to this contract, may be brought by either party more than two (2) years after the cause of action has accrued. The U.N. Convention on Contracts for the International Sales of Goods shall not apply to this Agreement. 20. ADDITIONAL SERVICE CONDITIONS: The Buyer shall furnish to Seller, at no cost, suitable working space, storage space, adequate heat, telephone, light, ventilation, regulated electric power and outlets for testing purposes. The facilities shall be within a reasonable distance from where the Services are to be provided. Seller and its representatives shall have full and free access to the equipment in order to provide the necessary Services. Buyer authorizes Seller to send a service technician or an authorized agent to access any site requested by Buyer to perform Services, including services on different scopes of work and equipment as requested by Buyer. Buyer shall provide the means to shut-off and secure electric power to the equipment and provide safe working conditions. Seller is under no obligation to remove or dispose of Parts or equipment unless specifically agreed upon in Seller's scope of work. Buyer shall immediately inform Seller, in writing, at the time of order placement and thereafter, of any unsafe or hazardous substance or condition at the site, including, but not limited to, the presence of asbestos or asbestos -containing materials, and shall provide Seller with any applicable Material Data Safety Sheets regarding the same. Any losses, costs, damages, claims and expenses incurred by Seller as a result of Buyer's failure to so advise Seller shall be borne by Buyer. Seller, in its sole discretion and without cost or penalty, reserves the right to cancel its performance under this Agreement or any order immediately upon written notice to Buyer following Seller discovery of unsafe or hazardous site substance or condition or any other circumstance altering Seller performance of Services. Buyer shall appoint a representative familiar with the site and the nature of the Services to be performed by Seller to be accessible at all times that Seller personnel are at the site. Seller shall not be liable for any expenses incurred by Buyer in removing, replacing or refurbishing any Buyer equipment or any part of Buyer's building structure that restricts Seller access. Buyer personnel shall cooperate with and provide all necessary assistance to Seller. Seller shall not be liable or responsible for any work performed by Buyer. 21. INDEMNITY: Each party shall indemnify and hold the other party harmless from loss, damage, liability or expense resulting from damage to personal property of a third party, or injuries, including death, to third parties to the extent caused by a negligent act or omission of the party providing indemnification or a party's subcontractors, agents or employees during performance of Services hereunder. Such indemnification shall be reduced to the extent damage or injuries are attributable to others. The indemnifying party shall defend the other party in accordance with and to the extent of the above indemnification, provided that the indemnifying party is: i) promptly notified by the other party, in writing, of any claims, demands or suits for such damages or injuries; ii) given all reasonable information and assistance by the other party; iii) given full control over any resulting negotiation, arbitration or litigation, including the right to choose counsel and settle claims, or the indemnifying party's obligations herein shall be deemed waived. Yakima County Resource Center VSI Agmt 2017-09-06 In — v2017