HomeMy WebLinkAboutR-2007-027 Fire Department Performance Policy, Standards & ObjectiveRESOLUTION No. R-2007- 27
A RESOLUTION adopting the performance policy, standards and
objectives outlined in RCW 52.33.030 as Yakima
Fire Department's emergency resource deployment
and response time objectives.
WHEREAS, Yakima Fire Department is legally established as a fire
department through Title 52 RCW and the Yakima municipal code to provide
certain emergency medical, fire and rescue services; and,
WHEREAS, Yakima Fire Department has a mission statement and goals
and objectives to guide the organization in providing fire and medical services to
our community; and,
WHEREAS, Yakima Fire Department has a basic organizational
structure which may include the elected officials, Chief, Officers, Firefighters, and
Emergency Medical Technicians; and,
WHEREAS, Yakima Fire Department has a certain number of members
now and in the future who perform the tasks required to accomplish our response
objectives; and,
WHEREAS, the State Legislature enacted Substitute House Bill 1756
which created RCW 52.33.030 relating to performance measures for fire
departments; and
. WHEREAS, Yakima Fire Department is required by state law to establish
turnout and response time goals for EMS, Structure Fire, Hazardous Materials,
Technical Rescue, Wildland and Aircraft incidents.
WHEREAS, Yakima Fire Department has evaluated the elements
identified in RCW 52.33.030 and included those provisions deemed appropriate
in the Department's emergency service delivery; and,
WHEREAS, Yakima Fire Department has developed written response
coverage objectives required to comply with applicable provisions of RCW
52.33.030.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA:
Hereby adopts the attached response coverage document as the Yakima Fire
Department's official policy for determining emergency medical, fire and rescue
resource deployment; and,
BE IT FURTHER RESOLVED, that the attached response coverage
document officially defines the Yakima Fire Department's written policies and
procedures that establish the distribution and concentration of fixed and mobile
resources of the department; and,
ADOPTED BY THE CITY COUNCIL this 6th day of March 2007.
City Clerk
avid Edler, Mayor
HB 1756
RCW 52.33.030
2007
Date: February 15, 2007
To: Public Safety Committee
From: Charlie Hines, Deputy Chief, Yakima Fire Department
Subject: HB 1756 / RCW 52.33.030
In private industry it is relatively easy to measure success. If the "bottom line" indicates that the
numbers are in the black, you made a profit - it was a good year.
The fire service doesn't have a traditional "bottom line." We have never produced a profit.
Some say it is virtually impossible to come up with a monetary measurement that indicates how
much value is created within the community from its fire department.
However, we do "sell" one product - SERVICE.
So, the challenge is how do we demonstrate that the fire department is returning value to its
shareholders (the taxpayers)?
In the State of Washington, labor and management worked together and developed a solution.
They created a tool by which a city can establish response objectives and standards. It was
presented to the State and HB 1756 (RCW 52.33.030) was created and passed by the legislature.
It is a mandate that must be measured on an annual basis. The overall goal is to provide a clear
picture on how well the fire department is meeting its community's needs.
When we peel away all of the layers of HB 1756 (RCW 52.33.030) we discover the foundation
of success is ... response time.
We are in a race against the clock:
• Without oxygen, brain death occurs in 4-6 minutes.
American Heart Association
• In cardiac arrest, for every minute that passes, odds of survival decrease by 10%.
American Heart Association
• Fire doubles in size approximately every 1 minute.
National Fire Protection Association
• When the fire extends from the room of origin, you are 10 times more likely to die.
National Fire Protection Association
The clock starts when a 911 operator answers the call and stops when a fire company rolls up on
scene. We take this time frame and dissect it into segments called "process time," "turnout
time," "travel time," and "initial full first alarm." This "cascade of events" allows us to discover
if there is a specific area or time frame that we can improve on.
To meet the response time objectives, the Yakima Fire Department will evaluate its response
data to determine if relocating resources, improving reliability or other organizational changes
may improve our ability to accomplish our response standards. The Yakima Fire Department
will develop a plan that improves service economically and operationally. Developing
partnerships through automatic aid, consolidation of services with neighboring fire departments
and increasing career staffing will be explored. All options will require support, and any plan
will be developed with all stakeholders' input and presented to City Staff and Council.
• Without oxygen, Brain Death occurs in 4-6 minutes.
American Heart Association
• In Cardiac Arrest, for every minute that passes, odds of survival decrease by 10%.
American Heart Association
% Successful
Resuscitation
100
80
60
40
20
0
Chance of Survival (%Success/Time)
1 2 3 4 5 6 7 8 9 10
Time in Minutes
• Fire Doubles in Size approximately every 1 Minute.
National Fire Protection Association
• When the fire extends from the room of origin, you are 10X more likely to die.
National Fire Protection Association
•/
Cascade of Events
Measures
Careful definition of terminology is essential to any conversation about response
performance standards. It becomes even more critical when an organization
attempts to benchmark its performance against other providers. The following
definitions are standardized for discussion of response performance parameters
within the Fire Service. Response time elements are defined as the "cascade of
events".
Below shows the Cascade of Events in a general overview diagram.
Factors that
lead to
calling 911
Event Is
Initiation
Point
Emergency
Event
Awareness
Dispatch
Time
NFPA 1221
Public safety
answering
point (PSAP)
receives call
LJ
Alarm
Interval
NFPA 1710 IFAA Time
Turnout +1111
+
= Response Time
Time
PSAP
notifies
emergency
responders
Processing
Interval
DEFINITION OF CASCADE EVENTS
Initial Arriving
Company
enroute
(wheels rolling)
Turnout
Interval
Initial Arriving
Company
arrives
Travel
Interval
Initial full
alarm
assignment
arrives
Turnout Time - When units acknowledge notification of the event to the
beginning point of response time (wheels rolling). Training and "cross staffing"
will influence Turnout Time. Additionally, donning protective equipment prior to
leaving and the number of apparatus being notified adds additional seconds to
the Turnout Time.
1111111111 - Measured time between turnout time and on scene time of initial
company. Road conditions, weather, traffic flow and apparatus type will
influence Travel Time.
- Time when all of the personnel, equipment, and
resources ordinarily dispatched upon alarm arrives on the scene.
Adopted Standards
"Every fire jurisdiction shall adopt service delivery objectives in a written statement for all
services that are provided in an emergency mode". These include the following, if appropriate:
A. FIRE SUPPRESSION
1. Turnout Time:
• 2006 average 146 seconds (2:26)
• Goal/Standard:
The Yakima Fire Department has adopted a tum out time
standard of 120 seconds ( 2:00) for a structure fire incident,
which the department should meet 90% of the time.
2.
• 2006 average 155 seconds (2:35)
• Goal/Standard:
3.
The Yakima Fire Department has adopted a travel time standard
of 240 seconds ( 4:00) for the arrival of the first engine company
to a fire suppression incident, which the department should meet
90% of the time.
• 2006 average 458 seconds (7:38)
• Goal/Standard:
The Yakima Fire Department has adopted a response/travel time
standard of 480 seconds ( 8:00 ) for the arrival of the full
complement of a 1st alarm response to a fire suppression
incident, which the department should meet 90% of the time.
12:00
10:48
9:36
8:24
7:12
6:00
4:48
3:36
2:24
1:12
0:00
Structure Fires
%mutTina NONOpain ladkriv App
B. EMS
1. Turnout Time:
• 2006 average 76 seconds ( 1:16)
• Goal/Standard;
The Yakima Fire Department has adopted a turnout time standard
of 90 seconds (1:30 ) for an EMS incident, which the department
should meet 90% of the time.
2. Travel Time:
• 2006 average 178 seconds ( 2:58 )
• Goal/Standard:
The Yakima Fire Department has adopted a travel time standard of
240 seconds (4:00) for a BLS unit, which the department should
meet 90% of the time.
C. HAZARDOUS MATERIALS
1. Turnout Time:
• 2006 average .150 seconds (2:30)
• Goal/Standard;
The Yakima Fire Department has adopted a turnout time standard
of 120 seconds (2:00) for a Hazmat incident, which the department
should meet 90% of the time.
• 2006 average;
• "Operations" level personnel .160 seconds (2:40)
• "Technician" level team personnel 1020 seconds (17:00)
• Goal/Standard;
- The Yakima Fire Department has adopted a travel time standard
for "Operations" level personnel on scene in 160 seconds (2:40),
which the department should meet 90% of the time.
-The Yakima Fire Department has adopted a travel time standard
for a "Technician" level team on scene in 1200 seconds (20:00)
which the department should meet 90% of the time.
D. TECHNICAL RESCUE
1.
Turnout Time
• 2006 average 79 seconds (1:19)
• Goal/Standard;
The Yakima Fire Department has adopted a turnout time standard
of 120 seconds (2 minutes) for a Technical Rescue response.
2.
• 2006 average 787 seconds (13:07)
• Goal/Standard;
The Yakima Fire Department has adopted a travel time standard of
900 seconds (15:00), 90% of the time, for a response requiring the
Technical Rescue Team.
E. AIRCRAFT RESCUE FIRE FIGHTING
1.
TurnoutiTraveIl
• 2006 average 135 seconds (2:15)
• FAA Requirement . 180 seconds (3:00)
• Goal/Standard;
The Yakima Fire Department has adopted a turnout/travel time
standard of 179 seconds ( 2:59) for an aircraft incident at the
airport, which the department should meet 100% of the time.
sea �4A�"h.ZSLi.� _
F. WILDLAND FIRES
1.
2.
Turnout Time
• 2006 average 150 seconds ( 2:30)
• Goal/Standard;
The Yakima Fire Department has adopted a turnout time standard
of 180 seconds (3:00), which the department should meet 90% of
the time.
• 2006 average 198 seconds ( 3:18)
• Goal/Standard;
The Yakima Fire Department has adopted a travel time standard of
360 seconds (6:00), which the department should meet 90%
of the time.
BUSINESS OF THE CITY COUNCIL
YAKIMA, WASHINGTON
AGENDA STATEMENT
Item No. %6
For Meeting Of March 6, 2007
ITEM TITLE: Consideration of a Resolution adopting the performance policy,
standards and objectives outlined in RCW 52.33.030 as Yakima Fire
Department's emergency resource deployment and response time
objectives
SUBMITTED BY: Chief Dennis K. Mayo
CONTACT PERSON/TELEPHONE: Charlie Hines: Deputy Fire Chief — 575-6060
SUMMARY EXPLANATION:
The Yakima Fire Department is required by State law to establish turnout and
response time goals for EMS, structure fire, hazardous materials, technical rescue,
wildland, and aircraft incidents.
These performance measurements provide a means of defining program service
levels at the operational and strategic level. Additionally, they provide a rational
methodology to report program accomplishment and comparative analysis.
Emergency Response Time Goals Attached.
Resolution x Ordinance Other (Specify)
Contract Mail to (name and address):
Phone:
Funding Source
APPROVED FOR SUBMITTAL: -:1. _: ` �' /�'4 ;ICity Manager
STAFF RECOMMENDATION: Approve as submitted
BOARD/COMMISSION RECOMMENDATION: Public Safety Committee recommends
adoption.
COUNCIL ACTION: Resolution adopted. RESOLUTION NO. R-2007-27