Loading...
HomeMy WebLinkAboutR-1996-117 Communication Training ServicesRESOLUTION NO. R-96-11 A RESOLUTION authorizing and directing the City Manager and the City Clerk of the City of Yakima to execute an agreement with Steve Dahl & Associates, Inc., a Washington corporation, for communication training services. WHEREAS, the City is in the process of consolidating its fire and police dispatch services into the new Police Station/Legal Center, and WHEREAS, a critical element in the successful transition and consolidation of said services is effective communication between the merging dispatch units and City management; and WHEREAS, comprehensive training in the area of individual and group communications will positively enhance effective communication between the affected parties; and WHEREAS, Steve Dahl & Associates, Inc., has the experience and expertise necessary to provide said communication training and is willing to provide such training in accordance with the terms and conditions of the attached agreement; and WHEREAS, the City Council deems it to be in the best interest of the City of Yakima to enter into an agreement with Steve Dahl & Associates, Inc., in accordance with the terms and conditions of the attached agreement; now, therefore, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA: The City Manager and the City Clerk of the City of Yakima are hereby authorized and directed to execute the attached and incorporated agreement with Steve Dahl & Associates, Inc., a Washington corporation, for communication training services. ADOYI'F1) BY THE CITY COUNCIL this 3rd day of j ptember ,1996. ATTEST: City Clerk 11.)r../G.hl.p Buchanan, Mayor PROFESSIONAL SERVICES AGREEMENT THIS AGREEMENT is made and entered into by and between the City of Yakima, a Washington municipal corporation (hereinafter the "City"), and Steve Dahl & Associates, Inc., a Washington corporation (hereinafter "Consultant"). WHEREAS, the City is in the process of consolidating its fire and police dispatch services into the new Police Station/Legal Center. WHEREAS, a critical element in the successful transition and consolidation of said services is effective communication between the merging dispatch units and City management. WHEREAS, comprehensive training in the area of individual and group communications will positively enhance effective communication between the affected parties. WHEREAS, Consultant has the experience and expertise necessary to perform the services required by the City. NOW, THEREFORE, in consideration of the mutual covenants, promises, and agreements set forth herein, it is agreed by and between the City and Consultant as follows: 1. Scope of Services. Consultant shall provide the City with services in accordance with the attached and incorporated Exhibit "A." 2. Term. The term of this Agreement shall commence upon execution hereof and shall terminate upon completion of all services/tasks required hereunder, unless sooner terminated by either party in accordance with Section 12. 3. Consideration. As consideration for the services specified in this Agreement, the City agrees to compensate Consultant in accordance with Exhibit "A." The total amount of compensation to be paid to Consultant shall not exceed Two Thousand Forty Dollars ($2,040.00). 4. Status of Consultant. Consultant and the City understand and expressly agree that Consultant is an independent contractor in the performance of each and every part of this Agreement. Consultant and its employees shall make no claim of City employment nor shall claim against the City any related employment benefits, social security, and/or retirement. 5. Taxes and Assessments. Consultant shall be solely responsible for compensating its employees and for paying all related taxes, deductions, and assessments, including but not limited to, federal income tax, FICA, social security tax, assessments for unemployment and industrial injury, and other deductions from income which may be required by law or assessed against either party as a result of this Agreement. In the event the City is assessed a Page 1 of 4 (1s)agr/dahl pm tax or assessment as a result of this Agreement, Consultant shall pay the same before it becomes due. 6. Nondiscrimination Provision. During the performance of this Agreement, Consultant shall not discriminate on the basis of race, age, color, sex, religion, national origin, creed, marital status, political affiliation, or the presence of any sensory, mental or physical handicap. This provision shall include but not be limited to the following: employment, upgrading, demotion, transfer, recruitment, advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training. 7. Compliance With Law. Consultant agrees to perform those services under and pursuant to this Agreement in full compliance with any and all applicable laws, rules, and regulations adopted or promulgated by any governmental agency or regulatory body, whether federal, state, local, or otherwise. 8. No Insurance. It is understood the City does not maintain liability insurance for Consultant and/or its employees. 9. Indemnification and Hold Harmless. Consultant agrees to protect, defend, indemnify, and hold harmless the City, its elected officials, agents, officers, employees from any and all claims, demands, losses, liens, liabilities, penalties, fines, lawsuits, and other proceedings and all judgments, awards, costs and expenses (including attorneys' fees and disbursements) resulting from Consultant's performance and/or non-performance of this Agreement. 10. Delegation of Professional Services. The services provided for herein shall be performed by Consultant, and no person other than regular associates or employees of Consultant shall be engaged upon such work or services except upon written approval of the City. 11. Assignment. This Agreement, or any interest herein, or claim hereunder, shall not be assigned or transferred in whole or in part by Consultant to any other person or entity without the prior written consent of the City. In the event that such prior written consent to an assignment is granted, then the assignee shall assume all duties, obligations, and liabilities of Consultant stated herein. 12. Termination. The City or Consultant may terminate this Agreement, with or without cause, by giving the other party ten (10) days written notice of termination. 13. No Conflict of Interest. Consultant represents that it or its employees do not have any interest and shall not hereafter acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of this Agreement. Consultant further covenants that it will not hire anyone or any entity having such a conflict of interest during the performance of this Agreement. Page 2 of 4 (1s)agr/dahl pm 14. Severability. If any portion of this Agreement is changed per mutual agreement or any portion is held invalid, the remainder of the Agreement shall remain in full force and effect. 15. Integration. This written document constitutes the entire agreement between the City and Consultant. There are no other oral or written Agreements between the parties as to the subjects covered herein. No changes or additions to this Agreement shall be valid or binding upon either party unless such change or addition be in writing and executed by both parties. 16. Notices. Unless stated otherwise herein, all notices and demands shall be in writing and sent to the parties to their addresses as follows: TO CITY: TO CONSULTANT: City Manager City Hall 129 North 2nd Street Yakima, WA 98901 Eileen M. Piersa, M.S.O.D. Steve Dahl & Associates, Inc. 410 North 2nd Street P.O. Box 1328 Yakima, WA 98907 or to such other addresses as the parties may hereafter designate in writing. Notices and/or demands shall be sent by registered or certified mail, postage prepaid. Such notices shall be deemed effective when mailed or hand delivered at the addresses specified above. 17. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. 18. Venue. The venue for any action to enforce or interpret this Agreement shall lie in the Superior Court of Washington for Yakima County, Washington. CITY OF YAKIMA ,�., By: R. A. Zais, Jr., City Manager DATE: ATTEST: City Clerk City Contract No. �' Page 3 of 4 (1s)agr/dahl pm STEVE DAHL & ASSOCIATES, INC. DATE: ��� STATE OF WASHINGTON V County of -' On this day of :ss. , 1996, before me the undersigned, a Notary Public in and for th State of Was ton, duly commissioned and sworn, personally appeared `Ili the a -ems LO Steve Dahl & Associates, Inc., a Washington corporation, foregoing instrument, and acknowledged to me that he •. - signed and sealed the said instrument as his/ e free and voluntary act and deed for the uses and purposes therein mentioned. WITNESS my hand and official seal hereto affixed the day and year in this certificate above written. who executed the 44N---(L-e-0( NOTARY " BLIC in and for the State of Washington, residing ata Lc �� . My commission expires: -C(0- . Page 4 of 4 (1s)agr/dahl pm Statement of Work for Yakima Police Department and Fire Department Dispatchers August 23, 1996 BACKGROUND A new facility was built for the Yakima Police Department and vacated in February 1996. An area of the building was designed so the dispatchers from the police and fire departments could be housed together to better serve public safety needs. A key element in the successful transition and ongoing work for any merging groups is effective communication. This transition could be enhanced positively with a training on individual and group communications. TARGET AUDIENCE The participants of the training will be the fire dispatch bargaining team, the police dispatch bargaining team, Police Chief Blesio, Fire Chief Chronister, Sheryl Smith and other management team members identified later. PROPOSED APPROACH An eight hour workshop on Tuesday, September 3, 1996 to introduce the participants to the Meyers -Briggs Type Indicator (MBTI). People learn best by looking at and understanding themselves first. The MBTI gives you an understanding of how you take in information, think through information, and put information out to others. In this session, you will learn and begin to understand your individual communication styles via the MBTI. You will also learn how to build on your strengths and the strengths of those around you. In taking this information a step further, we will look at how to use the MBTI in teams. We will have an opportunity to look at what contributes to and hinders team effectiveness. This learning can be used as a foundation to build ongoing development of individuals and teams in organizations. To be most effective, after introducing the MBTI, periodic learning opportunities will allow people to continue taking its use to deeper levels of understanding. EXHIBIT A The steps in this approach are: 1. Informing the participants of the training, the purpose, and management's expectations of their involvement. 2. Participants take the MBTI in advance of the training. This needs to be arranged as early as possible in the week of August 26th. 3. I will score the inventories and come prepared with their scores to the training. 4. The training will include materials on three levels - individual, group and organizational. The resources to be used will be the MBTI, a 4 -phase change model, the Pinch Theory Model which addresses changing roles and responsibilities. I will also introduce possible methods for approaching change. I may use other models or tools in the training that address examples that come up. 5. A follow-up meeting with the management team to talk about their role in the follow-up of the training. Further training needs may be identified. ABOUT THE CONSULTANT - EILEEN PIERSA Please see the attached biography. COST 8 hour training - $1800.00 Includes prep, delivery, and follow-up meeting with management team Materials - $15.00 each, 16 participants $240,00 TOTAL COST $2040.00 STEVE DAH. & ASSOCATES,INc. (509) 575-+920 • FAX (509) 457-1966 Eileen M. Piersa, M.S.O.D. Owner, Organization and Management Development Consultant Eileen Piersa brings unique organization development, management development, and training expertise to the Steve Dahl & Associates team. For over 15 years she has helped organizations increase their productivity and effectiveness by designing and implementing strategic change. She advises top managers on how to effectively galvanize a workforce. She also coaches first-line managers and work teams in improving communication, efficiency, and productivity. Her interest in helping organizations build highly motivated working teams began when she owned and managed multiple Diet Centers in Iowa, Illinois, and Washington. As a small business owner, she was involved in every aspect of management customer relations, hiring, training, marketing, advertising, site evaluation, and set up.. Her early business success gave her the skills necessary to apply her education, experience, and knowledge to the corporate environment. Until opening Steve Dahl & Associates in 1988, Eileen was employed as an organization development specialist at Rockwell Hanford Operations and as an employee relations specialist at Westinghouse Hanford Company. Eileen's B.A. in Family Life Education gave her a foundation in human behavior and interpersonal communication issues that lie at the core of today's corporate communication issues. Her Master of Silence degree in Organization Development, has allowed her a variety of organizational consulting experiences: from small businesses to large corporations; with all levels of management and employees; and from private to public and nonprofit organizations. Her work often addresses one on one communication skills, strategic planning, organization diagnosis, plan implementation, quality processes and tools, conflict resolution, personnel issues, and other change processes. Recently, Eileen has developed special expertise in the area of building organizations through the appreciative inquiry approach, which fosters greater learning, strength, energy, and long-lasting change in organizations. Eileen is a certified instructor in tenger-Miller (communication skills, team development, customer service, quality, etc.); and Myers -Briggs Type Indicator. She is also trained in Kepner Tregoe project management and problem solving tools. P.O. Box 1328 • Yate Ta. Wes'^i^gtor 98907 / 410 North 2^d Street • Yaicma. Washington 98901 BUSINESS OF THE CITY COUNCIL YAKIMA, WASHINGTON AGENDA STATEMENT Item No. For Meeting Of 9/3/% 111M 111'LE: A Resolution Authorizing the Execution of a Professional Services Agreement for Conducting Communications Training SUBMITTED BY: Al Chronister, Fire Chief Don Blesio, Police Chief CONTACT PERSON /TELEPHONE: Sheryl M. Smith, x6090 SUMMARY EXPLANATION: This Resolution authorizes the execution of a Professional Services Agreement with Eileen Piersa of Steve Dahl & Associates to conduct communications training. The purpose of this training is assist in a smooth transition to combine Police and Fire Dispatch operations and will be conducted prior to beginning the effects bargaining process. The training will focus on individual and group communication styles. This program will also include training which will cover different methods for approaching organizational change. A copy of the training proposal is attached for information purposes. Resolution X Ordinance Contract Other (Specify) Professional Services Contract Funding Source Police & Fire Operating Budgets (� APPROVED FOR SUBMITTAL: ity Manager STAFF RECOMMENDATION: Recommend approval. BOARD /COMMISSION RECOMMENDATION: COUNCIL AC: MON: