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HomeMy WebLinkAboutLUMEN - Order for License Package Customer Name:YAKIMA COUNTY 911 -WA L U Mammenos N ° Order#:Q-01387102 Order Generation Date:9/19/2024 10:29:17 AM Cutoff/Expiration Date:11/3/2024 Currency:USD Customer Information Account Information Prepared By Name:YAKIMA COUNTY 911-WA BPID:608848 Primary Contact: Billing Account: Primary Contact Phone: Billing Address:200 S 3D ST Name:Todd Allais Primary Contact Email: YAKIMA,WA Phone: Billing Contact: 98901 Email:todd.allais@lumen.com Billing Contact Phone: Contract ID#:New Billing Contact Email: (Internal Use Only) Order Pricing Table Product Qty Service Address Service Details Service Attributes Term(Months) MRC NRC Waived NRC Seat Band: IQ SIP Trunk 1 2403 S 18TH ST SUIT 1-50 Seats 36 $0.00 $0.00 400 YAKIMA WA 98903 Total Session Band: Months 1-100 Sessions Adtran TA908e 3RD GEN with 36 1 $109.00 $0.00 SBC,100 License Months Package 10 Enterprise Session Months $150.00 $0.00 1 Standard Seat Months $0.18 $0.00 Service Sub Total: $259.18 $0.00 "Terms and Conditions for CenturyLink IQ SIP Trunk Service" CenturyLink IQ SIP Trunk terms and conditions are located in the CenturyLink IQ SIP Trunk Service Exhibit. 1. CenturyLink IQ SIP Trunk Pricing. Lumen will charge Customer and Customer will pay the rates set forth in this Order and in the SIP Trunk Rate Sheet located at http://www.centurylink.com/legal/IQSIP/ALaCarteRatesv1.pdf. In the event of a conflict, the following order of precedence will apply in descending order of control:this Order,the SIP Trunk Rate Sheet, and any other pricing documents. 1.1 Seat Pricing. Seat pricing tables are found in the Rate Sheet for SIP Trunk Service. Customer will review the seat range pricing in the SIP Trunk Rate Sheet before making modifications in the VoIP portal. 1.2 CTAC Customer Support. Pricing for CTAC customer support is located in the Rate Sheet for SIP Trunk Service. Charges are not prorated. Service is subject to availability. 1.3 Additional Charges. Please see the Rate Sheet for SIP Trunk Service for additional charges,which includes the terms and pricing for the LD/TF Offer, Upgrade/MACD, session types and other charges.Any reference to'Basic White Page Listing" in the table above is also known as"Basic business white page listing" in the SIP Trunk Rate Sheet. 1.4 MACD. In the event customer chooses to move, add, change or delete an IQ SIP Trunk or a portion of such Service, Customer must access the VoIP portal at https://centurylink.com/voip to place orders. Modifications made by Customer in the VoIP portal may impact pricing for Services ordered under this Order. 1.5 911. Service is subject to the 911 Emergency Service Acknowledgment below. 911 EMERGENCY SE ACKNOWLEDGMENTS: Customer Initials: IL I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE"ACCESS TO EMERGENCY RESPONSE SERVICES"SECTION CONTAINED IN THE APPLICABLE SERVICE EXHIBIT/SERVICE SCHEDULE ATTACHED TO THE LUMEN OR CENTURYLINK MASTER SERVICE AGREEMENT OR, THE"911 EMERGENCY SERVICE" SECTION OR"EMERGENCY CALLING CAPABILITY" SECTION CONTAINED IN THE APPLICABLE SERVICE EXHIBIT/SERVICE SCHEDULE ATTACHED TO AN AFFILIATE AGREEMENT, OR IN THE"ACCESS TO EMERGENCY RESPONSE SERVICES"SECTION OF THE TERMS AND CONDITIONS IN THE APPLICABLE STANDARD SERVICE EXHIBIT/SERVICE SCHEDULE IF I HAVE NOT EXECUTED A LUMEN OR CENTURYLINK MASTER SERVICE AGREEMENT OR AN AFFILIATE AGREEMENT WITH AN APPLICABLE SERVICE EXHIBIT/SERVICE SCHEDULE. I FURTHER ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE DISCLOSURE OF Opportunity ID#: 59523929 Page 1 of 4 CONFIDENTIAL OFC Customer Name:YAKIMA COUNTY 911 -WA L U M c N° Order#:Q-01387102 Order Generation Date:9/19/2024 10:29:17 AM Cutoff/Expiration Date:11/3/2024 Currency:USD LIMITATIONS SET FORTH IN THE EMERGENCY SERVICES ADVISORY AVAILABLE AT http://www.centurylink.cornhepal/HVIQS1P/911advisory.pdf. Service(s)Total for Services priced in this Order Monthly Recurring Non-Recurring Charges($) Charges($) Total $ 259.18 $0.00 Opportunity ID#: 59523929 Page 2 of 4 CONFIDENTIAL OFC Customer Name:YAKIMA COUNTY 911 -WA L U M a. N° Order# Q-01387102 Order Generation Date:9/19/2024 10:29:17 AM Cutoff/Expiration Date 11/3/2024 Currency:USD SLED Terms and Conditions Governing This Order 1. "Lumen" is defined for purposes of this Order as CenturyLink Communications, LLC d/b/a Lumen Technologies Group or its affiliated entities providing Services under this Order. The Lumen entity providing Services is identified on the invoice. This Order is subject to the applicable state or municipal public records laws governing Customer and is non-binding until accepted by Lumen, as set forth in section 4. Customer places this Order by signing or otherwise acknowledging (in a manner acceptable to Lumen) this document and returning it to Lumen. 2. Prior to installation, Lumen may notify Customer in writing (including by e-mail)of price increases due to off-net vendors or increased construction costs. Customer has 5 business days following notice to cancel this Order without liability; or otherwise, Customer is deemed to accept the increase. 3. If a generic demarcation point (such as a street address) is provided, the demarcation point for on-net services will be Lumen's Minimum Point of Entry (MPOE) at such location (as determined by Lumen). Off-net demarcation points will be the off-net vendor's MPOE. If this Order identifies aspects of services that are procured by Customer directly from third parties, Lumen is not liable for such services. 4. The service(s) identified in this Order (the "Service(s)") is/are subject to the current, unexpired services agreement between Customer and Lumen ("Existing Agreement") provided, if a service attachment describing the Services is not included in the Existing Agreement, then the current standard applicable Lumen Service Attachment(s) will apply in addition to the Existing Agreement. If Customer and Lumen do not have a current Existing Agreement, Services are subject to Lumen's standard Master Service Agreement, State, Local and Education Government Agencies Version, Public Safety Version for public safety services, or E-Rate Version for E- Rate eligible services (each, a "Lumen MSA"), and applicable Service Attachment(s) for the Services described in this Order, will govern, copies of which are available at https://www.lumen.com/en-us/about/legal/business-customer-terms-conditions.html or upon request, unless Customer has executed a service agreement with Lumen or one of its affiliates applicable to the Services on this Order. In that case, the most recent service agreement will apply to the extent not inconsistent with this Order and the current Service Schedule(s)/Service Exhibit(s)will apply and is/are specifically incorporated into the applicable agreement by this reference. Customer will accept and pay all charges indicated on invoices for the Services. Notwithstanding anything to the contrary, Lumen will notify Customer of acceptance of requested Service in this Order by delivering (in writing or electronically)the date by which Lumen will install Service (the"Customer Commit Date"), by delivering the Service, or by the manner described in a Service Exhibit/Service Schedule. Lumen will deliver a written or electronic notice that the Service is provisioned, at which time billing will commence. At the expiration of the Service Term, Service will continue month-to-month at the existing rates, subject to change by Lumen on 30 days' written notice. If the service agreement and applicable service specific terms do not include cancellation or early termination charges and if Customer cancels or terminates Service for any reason other than Lumen's uncured default or if Lumen cancels or terminates for cause, then Customer will pay Lumen's standard cancellation or early termination liability charges in the current standard Lumen MSA. 5. Neither party will be liable for any damages for lost profits, lost revenues, loss of goodwill, loss of anticipated savings, loss of data or cost of purchasing replacement service, or any indirect, incidental, special, consequential, exemplary or punitive damages arising out of the performance or failure to perform under this Order. Customer's sole remedies for any nonperformance, outages, failures to deliver or defects in Service are contained in the service levels applicable to the affected Service. 6.Transport services ordered from Lumen will be treated as interstate for regulatory purposes except as otherwise agreed to in writing. 7. Charges for certain Services are subject to (a) a per month property tax surcharge and (b) a per month cost recovery fee to reimburse Lumen for various governmental taxes and surcharges. Such charges are subject to change by Lumen and will be applied regardless of whether Customer has delivered a valid tax exemption certificate. For additional details on taxes and surcharges that are assessed,visit www.lumen.com/taxes or if indicated in the applicable Service Exhibit(s)/Service Schedule(s),then the RSS or ISG. 8. Unless otherwise set forth in a Service Attachment, Customer will pay Lumen's standard ancillary charges for expedites and additional activities, features, or options as set forth in the Ancillary Fee Schedule, available at http://www.lumen.com/ancillary-fees. If Lumen cannot complete installation due to Customer delay or inaction, Lumen may begin charging Customer and Customer will pay such charges. 9. Charges/Orders. Despite anything to the contrary, NRCs are NOT waived unless this Order expressly states NRCs are waived or the NRCs appear in the waived column in the above table(s). If a Cancellation Charge requires Customer to pay the amount of any waived or discounted NRC, the NRC will be the amount stated in this Order or shown in the "Waived NRC" column in the above table(s) despite anything to the contrary. If in this Order Customer is upgrading, moving, disconnecting or otherwise changing an existing Service,cancellation charges may apply as set forth in the Agreement. Opportunity ID#: 59523929 Page 3 of 4 CONFIDENTIAL OFC Customer Name:YAKIMA COUNTY 911 -WA I_., U M a. N° Order#:Q-01387102 Order Generation Date:9119/2024 10:29:17 AM Cutoff/Expiration Date:11/3/2024 Currency:USD 10. Compliance with Laws. The parties comply with all laws and regulations applicable to the execution of this Order and to the provision of Services by Lumen, including, as applicable, procurement laws or regulations regarding cumulative purchases of Services by Customer. 11. E-Rate and/or RHC/HCF Funding. If Customer applies for or seeks E-Rate and/or RHC/HCF funding for the Service(s) to be provided under this Order, Customer's Service(s) will be governed by a current eligible Existing Agreement, or if Customer and Lumen do not have a current eligible Existing Agreement, the Lumen E-Rate MSA or Lumen SLED MSA with the E-Rate and/or RHC/HCF Program Addendum will apply and must be executed contemporaneously with this Order. 12. If your network service utilizes TDM technologies, then the following applies: (a) During the Service Term and on 60 days' prior written notice, Lumen may re-provision Customer's off-net TDM services ("Service Re-provision"). If Customer objects to the Service Re-provision, Customer may terminate the affected service by notifying Lumen in writing within 30 days of the date of the Service Re- provision notification; and (b) During the Service Term, Lumen may increase rates for off-net TDM services. Lumen will provide Customer 60 days' prior written notice before implementing the increase ("Rerate Notice"). If Customer objects to the increase, Customer must notify Lumen in writing within 30 days of the date of the Rerate Notice whether Customer will (i) receive the affected service on a month-to-month basis or(ii) terminate the affected service, subject to early termination liability charges. Under subsection (ii), Customer's requested disconnect date must be within 90 days of the Rerate Notice. Unless Customer so notifies Lumen, the affected service will continue to be provided at the increased rates. If Customer does not respond to the Rerate Notice, the affected service will continue to be provided at the increased rates set forth in the Rerate Notice. 13. Infrastructure Investment and Jobs Act(IIJA)Grant Programs. If Customer participates in an IIJA program, including but not limited to,the Middle Mile Grant,Tribal Connectivity Broadband, and the Broadband Equity Access and Deployment(BEAD) Grant Programs, then Customer cannot pay for Services with funds obtained through the IIJA or other similar grants that would obligate Lumen to provide certain information or perform certain regulatory compliance functions, unless each of those functions and obligations is explicitly identified and agreed to by the parties in the Agreement or in an amendment to the Agreement. Customer: YAKIMA COUNTY 911 -WA Authorized Signature vI G1ori o 66- -e-r.� Name Typed or Printed Q `' k C� Title ,L CA P-kb Date CITY CONTRACT NO:...r2g.d..(0 RESOLUTION NO: lAr Opportunity ID#: 59523929 Page 4 of 4 CONFIDENTIAL OFC