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HomeMy WebLinkAboutR-1993-109 AMMS / Systems Works, Inc.RESOLUTION NO. R-93- 109 A RESOLUTION authorizing the City Manager and City Clerk of the City of Yakima to execute four agreements with the System Works, Inc. to implement an Automated Maintenance Management System. WHEREAS, over the last ten years, a series of studies have identified requirements for cost accounting and maintenance management systems to help manage the City's investment in plants, buildings, lands, and infrastructure and to streamline support services; and WHEREAS, an Automated Maintenance Management System (AMMS) has been designed to satisfy those requirements; and WHEREAS, the City of Yakima AMMS Committee has reviewed the City's requirements and recommended an AMMS software system that is available from the System Works, Inc.; and WHEREAS, the City Council deems it to be in the best interest of the City of Yakima to implement the Automated Maintenance Management System that is available from the System Works, Inc., now, therefore, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA: The City Manager and City Clerk are hereby authorized and directed to execute the following agreements with the System Works, Inc., of Marietta, Georgia, which agreements are attached hereto and specifically identified as follows: 1. Software License/Use Agreement; 2. Software Support Agreement; 3. Professional Services Agreement; and 4. Source Code Escrow Agreement. ADOPTED BY THE CITY COUNCIL this 26thday of October , 1993. ATTEST: Mayor City Clerk res/system works rp 613-0 Amendment 2 The Software Support Agreement entered into between the City of Yakima ("Customer") and INDUS INTERNATIONAL, INC, formerly known as The System Works ("Supplier") on October 26, 1993 is hereby amended effective October 1, 1999 and set out below: 1. Renewal Term Beginning January 1, 2000, the Support Agreement shall be automatically renewed for successive periods of six (6) months (each of such periods being referred to as a "Renewal Term"). Termination of the Support Agreement must be by written notification not less than thirty (30) days prior to the end of the then -current Renewal Term. All other provisions of the Software Support Agreement remain in effect. IN WITNESS WHEREOF the parties hereto have caused their duly authorized officers to execute this amendment as of the effective date. City of Yakima Signed:,',,, Printed Name: 1/(7,%4� �2/ � �7//��1�� Date: 1���//5-'j Indus International, Inc. Signed: Printed Name: Date: The System Works.. 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 (404)952-8114 SOURCE CODE ESCROW AGREEMENT This Agreement ("Agreement") made as of this 26th day of October, 1993 among Fort Knox Safe Deposit, Inc., having a principal place of business at 235 DeKalb Industrial Way, Decatur, GA 30030-2203 ("Fort Knox"), and The System Works, having a principal place of business at 1640 Powers Ferry Road, Marietta, Georgia 30067 ("Producer"), and the City of Yakima, having a principal place of business at 129 North 2nd Street, Yakima, WA 98901 ("Licensee"). Whereas, Producer and Licensee have entered into an agreement dated October 26, 1993 ("License Agreement") pursuant to which Producer has agreed to grant Licensee a license to use certain computer software Programs ("Programs") upon specified terms and conditions; and Whereas, Producer has agreed to establish and maintain in escrow the source code and documentation therefor. Now, Therefore, in consideration of the promises and the mutual covenants contained herein, the parties agree as follows: 1.0 Deposit in Escrow 1.1 Within ten (10) days after execution of this Agreement, Producer shall deliver to Fort Knox a sealed package containing the completely documented current version of the source code for the Programs, both in machine readable and human readable form the same being collectively referred to hereinafter as the "Source Material". Producer shall identify each item in said package and certify the completeness and accuracy of the Source Material in a letter forwarding the same to Fort Knox with a copy to Licensee. Within ten (10) days after receipt of the Source Material, Fort Knox shall notify Licensee of such receipt. The Source Material will be a mirror image of the software being run on the Licensee's computer. 1.2 Producer shall deliver revisions of the Source Material to Fort Knox as and when corresponding revisions of the object code for the Programs become publicly available. At such time as any revisions to the Source Material are deposited, Fort Knox shall give written notice of such deposits to Licensee which shall include Producer's certification of their completeness and accuracy. 1.3 Fort Knox shall hold the Source Material in a climate -controlled facility and shall release the same upon the terms and conditions hereinafter provided. 2.0 Release from Escrow 2.1 Delivery by Fort Knox to Licensee. Fort Knox agrees that the Source Material shall be held by it for release and delivery to Licensee, under the terms and conditions hereinafter set forth, but only in the event that: ESCROW 6/22/93 -1- ESCROW 6/22/93 The System WorksL. a. Producer notifies Fort Knox in writing to effect delivery to Licensee or Licensees at a specific address, the notification being accompanied by a certified or cashier's check payable to Fort Knox in an amount equal to one hundred dollars ($100.00), plus any amounts outstanding to Fort Knox under this Agreement; or b. Fort Knox has received from Licensee: (i) written notification that Producer has failed in material respects to support the Programs as required by the License Agreement or has otherwise defaulted under the License Agreement ("Producer Default"); (ii) evidence satisfactory to Fort Knox that Licensee has previously notified Producer of such Producer Default in writing; (iii) a written demand that the Source Material be released and delivered to Licensee; (iv) a written undertaking from the Licensee that the copy of the Source Material being supplied to the Licensee will be used only as permitted under the terms of the License Agreement; (v) specific instructions from the Licensee for this delivery; and (vi) a certified or cashier's check payable to Fort Knox in an amount equal to five hundred dollars ($500.00) plus any amounts outstanding to Fort Knox under this Agreement. c. In the event that the provisions of paragraph 2.1(b) are met, Fort Knox shall, within five (5) days of receipt of all of the items specified in paragraph 2.1(b), send by certified mail photostatic copy of all such documents received by it to Producer. Producer shall have forty-five (45) days from the date Fort Knox shall have sent the documents to Producer to send to Fort Knox written notice of its objection to the release of a copy of the Source Material and to request that the issue of the Licensee's entitlement to a copy of the Source Material be submitted to arbitration in accordance with the provisions hereof. (i) In the event that Producer shall send such written notice to Fort Knox within such time period, the matter shall be submitted to, and settled by arbitration by a panel of three (3) arbitrators chosen by the Atlanta Regional Office of the American Arbitration Association in accordance with the rules of the American Arbitration Association. The arbitrators shall apply Georgia law. At least one (1) arbitrator shall be reasonably familiar with the computer software industry. The decision of the arbitrators shall be binding and conclusive on all parties involved, and judgement upon their decision may be entered in the highest court of any forum, federal or state, having jurisdiction. All costs of the arbitration, including reasonable attorneys' fees and costs incurred by the prevailing party and Fort Knox shall be paid by the non -prevailing party. -2- The System Works..., (ii) If, within forty-five (45) days after mailing the items specified in paragraph 2.1(b) to Producer, Fort Knox has not received written notice of Producer's objection to the release of the Source Material and its request for arbitration, then Fort Knox shall release the Source Material to the Licensee in accordance with the instructions specified in paragraph 2.1(b)(v). 2.2 Delivery By Fort Knox to Producer. Fort Knox shall release and deliver the Source Material to Producer upon the occurrence of any of the following: (a) Mutual Termination. The presentation to Fort Knox of a written notice of termination, executed by authorized representatives of Producer and the Licensee, stating that this Escrow Agreement has been terminated by the mutual agreement of Producer and the Licensee and directing Fort Knox to release and deliver the Source Material together with title thereto to Producer by a specified method within ten (10) days of a specified date; or (b) Non -Payment. Non-payment of any fees or charges invoiced by Fort Knox. Fort Knox shall give notice of non-payment of any fee due and payable hereunder to both the Licensee and Producer and, in such event, both the Licensee and Producer shall have the right to pay the unpaid fee within ten (10) days from the date of receipt of notice from Fort Knox, and upon timely payment of the unpaid fee by either the Licensee or Producer, this Agreement shall continue in force and effect; 3.0 Ownership of Source Material 3.1 The tangible medium comprising the Source Material, but not the source code nor documentation and other information embodied in such tangible medium, shall belong to Fort Knox at all times until the Source Material is returned to Producer. 3.2 Fort Knox, Producer, and Licensee recognize and acknowledge that ownership of the source code itself and any programmer documentation (together with all copyrights and proprietary rights therein) shall remain with Producer at all times. 4.0 Fees, Term and Renewal 4.1 Fort Knox shall be entitled to compensation described in Exhibit A for performance of its duties hereunder, to be borne by Licensee. 4.2 The initial term of this Agreement shall be one (1) year commencing on signing date and shall be automatically renewed for successive one (1) year terms unless otherwise terminated. The fees set forth on Exhibit A may be increased a maximum of ten (10) percent per annum, by Fort Knox at any time after the initial term. 5.0 Source Material Accuracy Fort Knox shall have no responsibility with respect to the accuracy or completeness of the Source Material or any revisions thereto. ESCROW 6/22/93 -3- The System Works L. 6.0 Bankruptcy Producer and Licensee acknowledge that this Agreement is an "agreement supplementary to" the License Agreement as provided in Section 365 (n) of Title 11, United States Code (the "Bankruptcy Code"). Producer acknowledges that if Producer as a debtor in possession or a trustee in Bankruptcy in a case under the Bankruptcy Code rejects the License Agreement or this Agreement, Licensee may elect to retain its rights under the License Agreement and this Agreement as provided in Section 365 (n) of the Bankruptcy Code. Upon written request of Licensee to Producer or the Bankruptcy Trustee, Producer or such Bankruptcy Trustee shall not interfere with the rights of Licensee as provided in the License Agreement and this Agreement, including the right to obtain the Source Material from Fort Knox. 7.0 Liability Except for actual fraud, gross negligence or intentional misconduct, Fort Knox shall not be liable to Producer or to any party claiming beneficiary status under this Agreement for any act, or failure to act, by Fort Knox in connection with this Agreement. Any liability of Fort Knox regardless of the cause shall be limited to the actual cost of new blank magnetic media. Fort Knox will not be liable for special, indirect, incidental or consequential damages hereunder. 8.0 Indemnity Producer and any party claiming beneficiary status under this Agreement hereby agree to indemnify and hold harmless Fort Knox and each of its directors, officers, and stockholders, absolutely and forever, and from and against any and all claims, actions, damages, suits, liabilities, obligations, costs, fees, charges, and any other expenses whatsoever, including legal fees, that may be asserted against Fort Knox or any of its directors, officers, or stockholders with respect to the performance of its duties under this Agreement, except as otherwise provided in Article 7. 9.0 Disputes and Interpleader In the event of any dispute between Producer and Licensee or any third party claiming beneficiary status under this Agreement, Fort Knox may submit this matter to any court of competent jurisdiction in an interpleader or similar action. Any and all costs incurred by Fort Knox in connection therewith shall be borne by the third party seeking a copy of the Source Material. Without limiting the generality of the foregoing, if Fort Knox shall be uncertain as to its duties or rights hereunder, shall receive any notice, advice, schedule, report, certificate, direction or other document from any person or entity with respect to the Source Material, that, in opinion of the management of Fort Knox is in conflict with any of the provisions of this Agreement, or shall be advised that a dispute has arisen with respect to the ownership or right of possession of the Source Material or any part thereof, Fort Knox shall be entitled, without liability to anyone, to refrain from taking any action other than to exercise best efforts to keep safely the Source Material until Fort Knox shall be directed otherwise in writing by an order, decree, or judgment of a court of competent jurisdiction that is then finally affirmed on appeal or that by the lapse of time or otherwise is no longer subject to appeal; but Fort Knox shall be under no duty to institute or defend any such proceeding. 10.0 Governing Law This Agreement shall be construed and enforced in accordance with the laws of the State of Georgia. -4- ESCROW 6/22/93 The System Works;,.. 11.0 Verification Upon receipt of a written request from Licensee, Fort Knox is hereby authorized to inspect the Source Material to verify its relevance, completeness, currency, accuracy, and functionality. Upon request from Producer, Fort Knox will issue a copy of the written Technical Verification Report to Producer. Producer hereby agrees to cooperate with Fort Knox by providing its facilities, computer systems, and technical and support personnel for Technical Verification whenever necessary. If requested by Licensee, Producer agrees to permit one employee of Licensee to be present at Producer's facility during verification of Source Material. 12.0 License Use Provision THE FOLLOWING PROVISIONS SHALL GOVERN THE USE AND LICENSE OF SOURCE CODE IN THE EVENT THAT USER ACQUIRES SAID SOURCE CODE. 12.1 License GrantProducer hereby grants Licensee a royalty free, non-exclusive, non -transferable license to have and use a copy of the Programs in Source Code solely for its own internal use. Licensee shall have the right to have no more than two (2) copies of the Programs in Source Code form in existence at any time during the term hereof, one for internal use and the other for archive purposes only. 12.2 Term The term of the license granted in paragraph 12 shall commence on the date that Licensee acquires access to Source Code and shall continue in full force unless sooner terminated as herein provided. 12.3 No Further Licensing Licensee shall have no right and shall not sub -license to any third party the right to use the Programs or any modification thereof by Licensee in Source Code form, or any portion thereof, and shall not deliver or otherwise provide or disclose to any third party a copy of, or access to, the Programs or any portion thereof, in Source Code form without the prior written consent of Producer. 12.4 Proprietary Rights Licensee shall not remove, alter, cover or obfuscate any Copyright notice, other proprietary rights, notice or security notices or coding placed by Producer in or on the Source Code, whether in machine language or human -readable form, or any other documentation related to the Source Code supplied by Producer to Licensee. Licensee shall insure that such notices or coding continue to appear or exist on the Source Code. Licensee shall comply with all directions submitted by Producer from time to time regarding the form and placement of copyright notices, other proprietary rights, notices or security notices, or coding on the Source Code, or any portion thereof. Affixation of a copyright notice upon the Source Code, or any portion thereof, shall not, in itself, be deemed to constitute or acknowledge a publication thereof. ESCROW 6/22/93 Title to the Source Code and related documentation delivered to Licensee hereunder during the term of this Agreement, shall at all times remain with Producer. -5- ESCROW G/22/93 The System Works;.. Licensee acknowledges and agrees that the Confidential Information shall at all times be and remain the sole and exclusive property of Producer. For purposes of this Agreement, the term "Confidential Information" shall mean the Source Code, and any modifications thereof, all versions of the foregoing delivered to Licensee under this Agreement and all data, information, specifications, programs, Source Code, object code, documentation, diagrams, flow charts and other materials of any type whatsoever (tangible or intangible and machine readable or human readable) contained or revealed in any of the foregoing. To the maximum extent permitted by applicable law, Licensee agrees to observe complete confidentiality with regard to the Confidential Information, including, but not limited to: (a) not disclosing to or otherwise permitting any third person, or entity, access to the Confidential Information (or any portion thereof) without Producer's prior written permission (except that such disclosure of access shall be permitted to an employee or consultant of Licensee only on a need -to -know basis); and (b) not making any copies of the Confidential Information (or any portion thereof) and assuring that Licensee's employees or consultants who receive access to the Confidential Information are advised of its confidential and proprietary nature and to assure that they are prohibited from copying or revealing, for any purpose other than in the performance of duties not inconsistent with the terms of this Agreement, such Confidential Information; and (c) notifying Producer promptly and in writing of any circumstances of which Licensee has knowledge relating to any possession or use of the Confidential Information (or any part thereof) by any person or entity other than as authorized herein; and (d) taking, at Licensee's expense, any legal or other action necessary to prevent or stop the unauthorized use of the Confidential Information by any third person or entity that has wrongfully gained access to the Confidential Information substantially due to the fault or negligence of Licensee or the failure of Licensee to perform any of its obligations hereunder; and (e) prior to disposing of any media or written forms, assuring that any program materials and/or Confidential Information has been erased or otherwise destroyed; and (f) taking any and all other actions reasonably deemed necessary or appropriate by Producer from time -to -time to insure the continued confidentiality and protection of the Confidential Information. Licensee acknowledges and agrees that in permitting the limited nght of access to the Confidential Information set forth above, Producer is not waiving any of its rights under this Agreement and Licensee is not relieved of any liability in the event any party to whom such disclosure is made improperly uses or discloses the Confidential Information. -6- The System Works L. Licensee obligation hereunder shall not extend to information in the public domain or which enters the public domain not as a result of Licensee's fault or negligence. Licensee obligation and Producer's rights under this paragraph 12 shall survive any expiration or termination of this Agreement for any reason whatsoever. Producer's Confidential Information is unique property of and extreme value to Producer and breach of any confidential obligation of Licensee under this Agreement would cause Producer irreparable harm which cannot be adequately assessed in monetary damages. Accordingly, Licensee agrees Producer is entitled to seek injunctive, preliminary or other equitable relief to remedy any actual or threatened breach of the proprietary rights, provisions or any unauthorized use, reproduction, marketing, licensing or distribution of the Source Code or documentation. Upon termination or expiration of this Source Code Agreement, Licensee's right to possession or use of any of the Confidential Information shall terminate and Licensee shall immediately deliver to Producer all of the Confidential Information in its possession or under its control. An officer of Licensee shall, upon completion by Licensee of such delivery, certify in writing to producer that Licensee has fulfilled its obligations pursuant to this paragraph 12. 12.5 Breach Upon a material breach of a Licensee's obligation under this Agreement and Licensee's failure to cure such breach within thirty (30) days after the receipt of written notification, this Agreement may be terminated. Such termination shall be effective immediately upon the receipt of a second written notice specifying that the breach has not been cured in a timely manner. Such termination shall not constitute a waiver by the terminating party of any right to damages, injunctive relief or other remedies. 13.0 Notices All notices and other communications hereunder or in connection herewith shall be deemed to have been given if delivered personally or sent by registered or certified mail in writing, return receipt requested and first class postage prepaid; ESCROW 6/22/93 A. If to T.S.W.: Contracts Manager The System Works, Inc. 1640 Powers ferry Rd., Bldg. 11 Marietta, Ga. 30067 B. If to Licensee: City Manager The City of Yakima 129 North 2nd Street Yakima, WA 98901 C. If to Fort Knox: Escrow Division Fort Knox Secured Data 235 DeKalb Industrial Way Decatur, GA 30030-2203 -7- The System Works;. Witness,Attest:) Producer Q,f C),-Lklbvvo By Witness (Attest:) Licensee Witness (Attest:) F ESCROW 6/22/93 By Printed Name \A ELI Title Date _ 3 ' Tel.# 40 LF Printed Name Title C.:t titg, Date /0/2(4/3 Tel.# (5 -01)s -Tr g o ito Printed Name R/01f42A i/FA-PS.) Title S"FN16g. /IMO OJT MANAGE -X. Date Nov. Q, (99.3 Tel.# yo - 298. 2 0 i -8- The System Works;., Exhibit A Fees to be paid shall be as follows: Initialization fee Maintenance/storage fee (Includes one product update) $ 750 $ 800 Maintenance/storage fee (international license) $ 900 Product Updates $ 100 (For each update above one a year) Fees to be paid each year thereafter shall be as follows: Maintenance/storage fee $ 800 (Includes one product update) Maintenance/storage fee (international license) $ 900 Product Updates (For each update above one a year) Due Upon Request for Release of Source Code At Producer's request At Licensee's request $ 100 Fees shall be subject to current pricing, provided that such prices shall not increase by more than 10% per annum. ESCROW 6/22/93 -9- The System Works;.. Exhibit 13 Company Name Product Name Version # Description of Materials Deposited: Date Updates Product Name Version # Description of Materials Deposited: Date ESCROW 6/22/93 -10- The System Works;.. 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 (404) 952-8111 SOFTWARE SUPPORT AGREEMENT THIS SOFTWARE SUPPORT AGREEMENT (the "Agreement") is entered into as of October 26, 1993 (the "Effective Date"), between the CITY OF YAKIMA, with a place of business at 129 North 2nd Street, Yakima, WA 98901 ("Customer"), and THE SYSTEM WORKS, INC., a Georgia Corporation with its principal place of business at 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 ("Supplier"). WHEREAS, Customer wishes to license computer software, professional and support services to assist Customer in developing a Automated Maintenance Management System ("AMMS") comprised, among other things, of the software known as MPAC; and WHEREAS, Supplier has developed, owns and markets a computerized maintenance management system known as MPAC to assist in the development of AMMS; and Whereas, Supplier is capable of and has the ability and technical and professional expertise needed to analyze the maintenance management requirements of Customer, and consult with Customer to assist in the development, support and provision of technical services and software which shall result in a comprehensive and complete computerized AMMS; and WHEREAS, Customer has relied upon such ability and expertise of Supplier, which reliance has induced Customer to enter into this Agreement; and WHEREAS, Supplier desires to sell, contract and/or provide licenses for technical and professional services, computer software and documentation to Customer to assist Customer in developing a computerized AMMS. NOW THEREFORE, in consideration of the promises set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 1. DEFINITIONS: SSA 6/22/93 A. "Software" means the object code version of the computer software listed in Exhibit "A", including those modifications made thereto from time to time solely by Supplier, together with all corresponding associated user manuals and technical documentation delivered by Supplier to Customer. B. "Designated System(s)" means the computer hardware, equipment and associated peripherals collectively listed in Exhibit "B", including any additions or replacements that are compatible therewith. C. "Site(s)" means the location(s) where the Designated System(s) will be located, as more fully described in Exhibit "B" hereto. D. "License Agreement" means that certain Software License/Use Agreement dated October 26, 1993 between Supplier and Customer pursuant to which Customer received a license to use the Software, which is incorporated and made a part hereof by reference. -1- The System WorksL. E. "Post Implementation Review" means Supplier's analysis over a several day period of Customer's use of the Software, which will be accomplished by Supplier conducting department interviews, procedural reviews and data evaluations to generate a written report of findings and recommendations to be delivered to Customer. 2. SUPPORT SERVICES: SSA 6/22/93 During the term of this Agreement, Supplier shall perform the following services (collectively, the "Support Services"), subject to the terms of this Agreement and all applicable laws: A. Supplier shall respond within eight (8) business hours after Supplier is notified by Customer of any questions or problems regarding the use of the Software, which response from Supplier will contain Supplier's action plan to address Customer's questions or problems and estimated times, dates and costs, if any, associated therewith; provided, however, that Supplier makes no representations or warranties to Customer regarding the time it may take to answer any questions or correct any reported problems; B. Supplier shall staff and maintain a dedicated telephone line during the hours of 8:30 a.m. to 5:30 p.m., Eastern time, Monday through Friday, except for Supplier's recognized holidays, in order to facilitate Customer's notices and Supplier's responses pursuant to Section 2.A; C. Supplier shall correct, within a reasonable time, any defects which Supplier acknowledges exist in the Software which cause the Software to fail to perform in accordance with all applicable warranties extended to Customer in the License Agreement with respect to the Software; and D. Supplier shall make available to Customer, without development charges or additional support fees, licensed copies of any updated releases, or enhancements other than new modules, of the Software which are publicly released by Supplier and which are generally provided to licensees of the existing version of the Software without cost (together with all corresponding instructional materials, notes and documentation, collectively the "Releases"). If Supplier makes available a Graphical User Interface for the Software, the Graphical User Interface will be considered a Release, and will be provided without additional License Fees. This Graphical User Interface may require third party software which will be provided to Customer at the then -current charge. E. During the term of the License Agreement and for the period of three (3) years after any expiration or termination thereof, Supplier agrees to hold in trust and confidence and not disseminate or disclose in any manner to any individual or entity, except Supplier's employees performing Support Services hereunder, any confidential and proprietary information or data relating to Customer's business, including, but not limited to, its computer programs, technical information and commercial and technical data (collectively the "Customer Confidential Information"). F. With respect to any trade secrets embodied in or which comprise a portion of the Customer Confidential Information, the Supplier's obligations of non -disclosure set forth in Section 2.E shall apply to each such item or information for so long after any expiration or termination hereof as such item or information remains a trade secret. G. An item will not be considered either Customer Confidential Information or a trade secret of Customer if it is: -2- The System Works�.. (i) In the public domain prior to disclosure to Supplier or subsequent to such disclosure but through no fault of Supplier; or (ii) Known by Supplier prior to the Effective Date hereof and not subject to a duty of confidentiality; or (iii) Independently developed by Supplier and not subject to a duty of confidentiality; or (iv) Obtained from a third party not subject to a duty of confidentiality. 3. TERM: Unless this Agreement is earlier terminated pursuant hereto, the initial term of this Agreement shall be for a period of three (3) years (the "Original Term") commencing on the Effective Date. This Agreement shall be automatically renewed for successive periods of one (1) year each (each of such periods being referred to as a "Renewal Term") after the end of the Original Term or the preceding Renewal Term, unless sooner terminated in accordance with Section 7 herein or pursuant to written notice from either party hereto to the other party delivered not less than thirty (30) days prior to the end of the then -current Original Term or Renewal Term stating that such party shall terminate this Agreement at the end of the then -current Original Term or Renewal Term, as the case may be. Should Supplier terminate this Agreement other than pursuant to Section 7, such termination shall not be effective until one (1) year after the end of the then -current Original Term or Renewal Term, as the case may be (the "Final Year"), subject to the same terms and conditions, including payment of the Support Fee by the Customer for the Final Year, as contained herein. 4. SUPPORT FEES: SSA 6/22/93 A. Supplier's annual fee for its performance of the Support Services (the "Support Fee") during the Original Term shall be Thirty Thousand Six Hundred and 00/100 Dollars ($30,600.00), which shall be due and payable January 10, 1994 for the first year of the Original Term and which shall be due and payable on January 10, 1995 and January 10, 1996 for the second and third year of the Original Term. Supplier shall thereafter notify Customer in writing of the applicable Support Fee for the immediately succeeding Renewal Term at least forty-five (45) days prior to expiration of the then -current Original Term or Renewal Term, as the case may be, and such Support Fee shall be due and payable on the first (1st) day of such immediately succeeding Renewal Term; provided, however, that the Support Fee for any immediately succeeding Renewal Term shall not exceed one hundred ten percent (110%) of the Support Fee for the then -current Original Term or Renewal Term, as the case may be. B. In addition to the payment of the applicable Support Fee, Customer agrees to pay Supplier within thirty (30) days of Customer's receipt of an invoice for: (i) Supplier's time, which will be billed at Supplier's then -prevailing hourly labor rates, plus Supplier's related out-of-pocket expenses incurred in making on -Site visits in response to Customer's requests, except for the portion of time and related expenses in making corrections in defects in the Software pursuant to Section 2.0 if Supplier determines that such corrections could only be made by Supplier at Customer's Site; and -3- The System Works L. (ii) The costs of customizing, delivering and installing any Releases made available to Customer pursuant to Section 2.D or otherwise, or the costs of customizing, delivering and installing any New Modules pursuant to Section 5.A or otherwise, which will be billed at Supplier's then -prevailing hourly labor rates, plus Supplier's related out-of- pocket expenses, if Customer has requested Supplier's assistance in customizing, delivering and installing such Releases and/or New Modules. C. At the end of each full year during the term of this Agreement, Customer shall earn a credit of Two Thousand Five Hundred Fifty and 00/100 Dollars ($2,550.00) (the "Credit") which may be applied and credited solely against the sum (collectively, the "Post -Implementation Review Cost") of the standard fees generally charged by Supplier for a Post -Implementation Review. Credits may accumulate from year to year throughout the term of this Agreement; provided, however, that: (i) all cumulative Credits shall become null and void and of no value if not applied and credited against Post -Implementation Review Costs incurred within twelve (12) months after any termination or expiration of this Agreement; and (ii) Credits may not be applied or offset against any Support Fee or other sum due Supplier except for Post -Implementation Review. Notwithstanding the earning of the Credit, nothing in this Agreement shall give the Customer the right to demand or otherwise expect the Supplier to provide a Post -Implementation Review as part of the Support Services described herein or otherwise. 5. RELEASES AND NEW MODULES: A. New modules of the Software (the "New Modules") which are not provided pursuant to Section 2.D, shall be made available to Customer at Supplier's then -current charge therefor plus an adjustment of the Support Fee at Supplier's then -current rates for such New Modules. B. Delivery to Customer of any Releases or New Modules pursuant hereto shall operate as an automatic amendment to the License Agreement by bringing such Releases and new Modules within the defined term "Software" as used in the License Agreement and all Releases and New Modules delivered to Customer hereunder shall thereby be made fully subject to all of the terms and conditions of the License Agreement with respect thereto. Nothing in this Agreement shall be construed so as to require Supplier to create any Releases or new Modules. ALL PROVISIONS OF THE LICENSE AGREEMENT WHICH GOVERN SOFTWARE ARE EQUALLY APPLICABLE TO RELEASES AND NEW MODULES, INCLUDING, WITHOUT LIMITATION, THE PROVISIONS AND RESTRICTIONS SET FORTH IN SECTIONS 5, 6, 7, 8, 9 AND 10 OF THE LICENSE AGREEMENT. 6. RESPONSIBILITIES OF CUSTOMER: Throughout the term of this Agreement, Customer shall: A. Provide Supplier reasonable access to the Site(s) and the Software on the Designated System(s); SSA 6/22/93 B. Provide Supplier a telephone modem connection with such accessibility as is reasonably necessary for Supplier's performance of the Support Services; -4- The System Works;,.. C. After complying with all Supplier -specified operating and troubleshooting procedures, notify Supplier immediately of any Software malfunction and provide Supplier with all information reasonably available concerning the malfunction; D. Maintain the Software, Site(s) and Designated System(s) within the environmental operating range specified and the manufacturer of each Designated System; and E. Be responsible for performing any routine preventive maintenance and cleaning described in the manuals supplied with each Designated System or the Software. 7. TERMINATION OF AGREEMENT: A. The occurrence of any of the following events shall constitute an "Event of Default": (i) Either party's failure to perform any of its other obligations under this Agreement or the License Agreement within thirty (30) days of the date it receives written notice of any failure; or (ii) The entry of a decree or order, either voluntarily or involuntarily, for relief by a court or entity having jurisdiction over either party hereto in any action involving bankruptcy, insolvency or other similar law, or the appointment of a receiver, liquidator, assignee, custodian or trustee (or similar official) of or for either party, or the ordering of the winding up or liquidation of either party's affairs; B. Upon the occurrence of an Event of Default, the non -defaulting party shall have the right to terminate this Agreement subject to the survival of the "Surviving Sections" (as defined in section 7.D), which right shall be in addition to any other rights and remedies granted herein, in the License Agreement, at law or in equity. C. In addition to the other grounds for termination hereof, this Agreement shall also immediately terminate (subject to the survival of the Surviving Sections) upon the: (i) expiration or termination of the License Agreement; or (ii) mutual agreement of both parties hereto. D. Notwithstanding any expiration or termination of this Agreement, the terms and provisions of Sections 2.E, 2.F, 2.G, 5.B, 7.D, 9 and 10 (the "Surviving Sections") shall survive. 8. EXCLUSIONS: SSA 6/22/93 Supplier's obligation to provide Support Services pursuant hereto is contingent upon Customer's use of the Software in accordance with the License Agreement and all specifications and instructions established by Supplier or any applicable hardware vendor, and pursuant to all applicable laws. In addition, Supplier shall be under no obligation to provide Support Services should such Support Services be required because of: A. Failure of or defects in the Software due to improper use, abuse, accident or neglect; or B. Alterations, modifications, or attempts to repair the Software made without Supplier's prior written approval; or -5- The System Works... C. Causes external to the Software, including but not limited to failure or fluctuation of electrical power, inadequate cooling, natural disasters or other events outside the exclusive control of Supplier; or D. Use of the Software on equipment not approved by Supplier; or E. Customer's failure to follow Supplier's reasonable instructions with respect to the Software. 9. LIMITATION OF LIABILITY A. NEITHER SUPPLIER, NOR ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS WILL BE LIABLE TO CUSTOMER OR ANY OTHER INDIVIDUAL OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, GENERAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THIS AGREEMENT OR THE BREACH HEREOF BY SUPPLIER, OR ARISING OUT OF CUSTOMER'S POSSESSION OR USE OF THE SOFTWARE OR SUPPLIER'S PERFORMANCE OF ANY SUPPORT SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, LOSS OF SAVINGS, LOSS OF PROPERTY, LOSS OF DATA, OR LOSS OF PROFITS WHICH MAY ARISE IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SOFTWARE OR ANY COPIES THEREOF, AND REGARDLESS OF WHETHER SUPPLIER HAS BRFN APPRISED OR NOTIFIED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR CLAIMS OCCURRING OR WHETHER SUCH CLAIMS OR DAMAGES ARE BASED, OR REMEDIES ARE SOUGHT, IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, PRODUCTS LIABILITY OR OTHERWISE. B. EXCEPT FOR PERSONAL INJURIES OR PROPERTY DAMAGE OCCURRING AS A RESULT OF THE ACTIONS OF SUPPLIER OR ITS EMPLOYEES, IN NO EVENT WILL SUPPLIER'S OR ANY OTHER INDIVIDUAL'S OR ENTITY'S LIABILITY FOR ANY DAMAGES OR INJURIES TO CUSTOMER OR ANY OTHER INDIVIDUAL OR ENTITY EVER EXCEED THE SUPPORT FEE PAID BY CUSTOMER FOR THE SUPPORT SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, PRODUCTS LIABILITY OF OTHERWISE. 10. GENERAL SSA 6/22/93 A. The failure of any party to strictly enforce any rights set forth in this Agreement shall in no way be construed to be a waiver of such right, nor affect the validity of this Agreement or any part hereof, or the right of the other party thereafter to enforce each and every right and provision. B. All notices required by or relating to this Agreement shall be in writing and shall be sent to the parties to this Agreement at their addresses set forth on the first page hereof, or to such other address as either party may substitute by written notice to the other. C. Supplier shall not be in default by any reason of any failure to comply with the terms of this Agreement for failures due to: (i) Acts of God, public enemy or the government, in either its sovereign or contractual capacity; or (ii) Fire; or (iii) Flood; or -6- The System Works ;. (iv) Epidemic; or (v) Freight or other embargoes; or (vi) Unavailability of transportation, components or materials; or (vii) Any cause or condition beyond Supplier's reasonable control, whether foreseeable or not. D. If any provision of this Agreement is ruled to be invalid under any applicable statute or rule of law, it is, to that extent, omitted, but the remainder of this Agreement shall continue to be binding upon the parties hereto. E. This Agreement shall be governed, construed and interpreted in accordance with the laws of the State of Washington. If any legal action is brought by either party related to this Agreement, the prevailing party will be entitled to reimbursement by the other party of its attorneys' fees and related expenses. F. All Exhibits hereto are incorporated herein by this reference. This Agreement and the Exhibits hereto constitute the entire Agreement between the parties relating to the subject matter hereof and shall supersede all proposals or prior agreements, whether oral or written, and all other communications between the parties relating to the subject matter of this Agreement. This Agreement shall not be amended other than by an instrument in writing of subsequent date hereto, executed by the duly authorized representatives of both parties. The subsequent execution or signature by Supplier of a Purchase Order or other similar purchase authorization document from Customer shall be construed and interpreted as evidence of acknowledgment of receipt of such Purchase Order or similar document by Supplier only, and, notwithstanding any other language, terms, or conditions contained in such Purchase Order or similar document, shall in no way be construed, interpreted or become effective as an amendment or modification of any of the terms and conditions of this Agreement. G. Supplier and Customer each warrant and represent to each other that the person executing this Agreement for and on its behalf has been, and is on the date of this Agreement, duly authorized by all necessary and appropriate action to execute this Agreement. H. The Section headings in this Agreement are for convenience of reference only and shall not affect the meaning of any provisions herein. This Agreement may be executed in multiple counterparts, each of which may be deemed to be an original, but all of which shall collectively constitute only one agreement. -7- SSA 6/22/93 The System Works;.. IN WITNESS WHEREOF, the parties hereto have caused their duly authorized officers to execute this Agreement as of the Effective Date. "Customer" CITY OF YAKIMA "Supplier" THE SYSTEM WORKS INC. By:``» — By: Name(Print): L d" Name: Title: Title: Attest: ` �� ?C �R z: t e Attest: Its: Its: -8- \Atmos The System WorksL. EXHIBIT "A" SOFTWARE Module(s): Maintenance Control Stores & Spares Control Purchasing Invoice Matching Advanced Security Project Tracking Warranty Administration Component Tracking Chargeback SSA 6/22/93 -9- The System Works.. EXHIBIT "B" DESIGNATED SYSTEM(S) AND SITE(S) 1. First Site: Yakima, WA Designated System: Prime 6550 Description: Serial #: 2. Second Site: Designated System: Description: Serial #: 3. Third Site: Designated System: Description: Serial #: 4. Fourth Site: Designated System: Description: Serial #: 5. Fifth Site: Designated System: Description: Serial #: SSA 6/22/93 -10- The System Workz. 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 (404)952-8111 PROFESSIONAL SERVICES AGREEMENT This PROFESSIONAL SERVICES AGREEMENT (the "Agreement") is entered into as of October 26, 1993 (the "Effective Date") between the City Of Yakima, with a place of business at 129 North 2nd Street, Yakima, WA 98901, ("Customer") and THE SYS 1EM WORKS, INC., a Georgia corporation with its principal place of business at 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 ("Supplier"). WHEREAS, Customer wishes to license and/or purchase computer software and professional services to assist Customer in developing a Automated Maintenance Management System ("AMMS") comprised, among other things, of the software further identified below and known as MPAC; and WHEREAS, Supplier has developed, owns and markets a computerized maintenance management system known as MPAC to assist in the development of AMMS; and WHEREAS, Supplier is capable of and has the ability and technical and professional expertise needed to analyze the maintenance management requirements of Customer, and consult with Customer to assist in the development, support and provision of technical services and computer software which shall result in a comprehensive and complete computerized AMMS; and WHEREAS, Customer has relied upon such ability and expertise of Supplier, which reliance has induced Customer to enter into this Agreement; and WHEREAS, Supplier desires to sell, contract and/or provide licenses for technical and professional services, computer software and documentation to Customer to assist Customer in developing a computerized AMMS. NOW THEREFORE, in consideration of the promises set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 1. DEFINITIONS: A. "License Agreement" means that certain Software License/Use Agreement dated October 26, 1993 between Supplier and Customer pursuant to which Customer received a license to use the Software, which is incorporated into and made a part hereof by reference. B. "Software" means the software system licensed to Customer by Supplier pursuant to the License Agreement. 2. SCOPE OF SERVICES: PSA 6/22/93 Supplier, through its own employees or subcontractors, shall provide such services (the "Professional Services") as set forth in Exhibit "A" hereto. The Professional Services shall be performed at such times, at such locations and upon such timetable as mutually agreed-upon by Supplier and Customer. Supplier shall be in an independent contractor relationship to Customer at all times, and neither Supplier nor any employee or subcontractor of Supplier shall be, or be deemed to be, an employee or agent of Customer. -1- The System Works;... 3. COMPENSATION A. Customer agrees to pay to Supplier for the Professional Services (the "Professional Services Fees") in accordance with the rates and provisions set forth in Exhibit "A" hereto. B. Customer shall also reimburse Supplier, or pay directly, all Customer - authorized and reasonable travel, lodging and food expenses (the "Reimbursable Expenses") incurred by personnel of Supplier (including Supplier's subcontractors) in performing out-of-town Professional Services for Customer plus travel time for Supplier's personnel from the time they leave Supplier's offices to the time they arrive at Customer's location(s) and from the time they leave Customer's location(s) to the time they arrive at Supplier's offices. C. Notwithstanding any other provision of this Professional Services Agreement, Customer's total obligation to pay Supplier under this Agreement shall not exceed the maximum amount of $179,610.00, which maximum amount shall include all fees, tasks, services, time, costs and expenses of any nature whatsoever, unless the Yakima City Manager gives written authorization to exceed thedollar amount. 4. PAYMENT: Supplier shall invoice Customer for all Professional Services Fees and all Reimbursable Expenses no more frequently than twice each month during the term of this Agreement and Customer shall pay such invoices within thirty (30) days of Customer's receipt of same. To the extent Customer may reasonably require, Supplier shall support each invoice with justification for hours or other work performed and Reimbursable Expenses incurred. Excluding airfare, Reimbursable expenses shall not exceed $125.00 per day. 5. TERM: A. The term of this Agreement shall commence upon the Effective Date and shall continue until March 31, 1995 unless sooner terminated in accordance herewith. B. Customer may terminate this Agreement at any time, with or without cause, by giving Supplier at least thirty (30) days prior written notice of termination. Upon any termination or expiration hereof, Customer shall nonetheless pay Supplier all Professional Services Fees and Reimbursable Expenses due Supplier for work performed or expenses incurred through the date of termination or expiration, whichever occurs first. 6. PROPRIETARY RIGHTS AND CONFIDENTIAL INFORMATION: PSA 6/22/93 A. Ownership of all work product of Professional Services produced by Supplier, and all proprietary and intellectual property rights therein, including without limitation all copyrights, patents, trademarks, service marks, mask works, trade secrets and other rights, shall vest in and belong exclusively to Supplier. To the extent Supplier makes any modifications, enhancements, additions or revisions to any of the Software, or creates any computer software interfaces between the Software and other computer software owned by or licensed to Customer, such modifications, enhancements, additions, revisions or interfaces shall be included within the term "Software" as defined in the License Agreement and subject to the rights and limitations thereon as set forth in -2- The System Works;.. the License Agreement, including, without limitations, the provisions and restrictions set forth in Sections 5, 6, 7, 8, 9 and 10 of the License Agreement. B. During the term of the License Agreement and for a period of three (3) years after any expiration or termination thereof, Supplier agrees to hold in trust and confidence and not disseminate or disclose in any manner to any individual or entity, except Supplier's employees or subcontractors performing Professional Services hereunder and except as may be specifically permitted in each instance by Customer, any confidential and proprietary information or data relating to Customer's business, including, but not limited to, its computer programs, technical information and commercial and technical data (collectively the "Customer Confidential Information"). C. With respect to any trade secrets embodied in or which comprise a portion of the Customer Confidential Information, the Supplier's obligations of non -disclosure set forth in Section 6.B shall apply to each such item or information for so long after any expiration or termination hereof as such information remains a trade secret. D. An item will not be considered either Customer Confidential Information or a trade secret of Customer if it is: (i) In the public domain prior to disclosure to Supplier or subsequent to such disclosure but through no fault of Supplier; or (ii) Known by Supplier prior to the Effective Date hereof and not subject to a duty of confidentiality; or (iii) Independently developed by Supplier and not subject to a duty of confidentiality; or (iv) Obtained from a third party not subject to a duty of confidentiality. (v) Required under public disclosure laws, including, but not limited to, RCW Chapter 42.17. 7. INDEMNITY A. Supplier shall indemnify, defend and hold harmless Customer, its officers, employees and agents from any loss, claim, damage, cost (including courts costs and attorneys' fees) or liability of whatsoever kind or nature, arising out of any actions of Supplier, its agents or employees, in the performance of the Professional Services pursuant to this Agreement. B. Customer shall indemnify, defend and hold harmless Supplier, its officers, employees and agents from any loss, claim, damage, cost (including court costs and attorneys' fees) or liability of whatsoever kind of nature, arising out of any actions of Customer, its agents or employees in connection with the Professional Services pursuant to this Agreement. 8. GENERAL: A. The failure of any party to strictly enforce any rights set forth in this Agreement shall in no way be construed to be a waiver of such right, nor affect the validity of this Agreement or any part hereof, or the right of the other party thereafter to enforce each and every right and provision. -3- PSA 6/22/93 J PSA 6/22/93 The System Works;. B. All notices required by or relating to this Agreement shall be in writing and shall be sent to the parties to this Agreement at their address set forth on the first page hereof, or to such other address as either party may substitute by written notice to the other. C. Neither party shall be in default by any reason of any delay in complying with the terms of this Agreement for delays due to: (i) Acts of God, public enemy or the government, in either its sovereign or contractual capacity; or (ii) Fire; or (iii) Flood; or (iv) Epidemic; or (v) Freight or other embargoes; or (vi) Unavailability of transportation, components or materials; or (vii) Any cause or condition beyond either party's reasonable control, whether foreseeable or not. D. If any provision of this Agreement is ruled to be invalid under any applicable statute or rule of law, it is, to that extent, omitted, but the remainder of this Agreement shall continue to be binding upon the parties hereon. E. This Agreement shall be governed, construed and interpreted in accordance with the laws of the State of Washington. If any legal action is brought by either party related to this Agreement, the prevailing party will be entitled to reimbursement by the other party of its attorneys' fees and related expenses. F. All Exhibits hereto are incorporated herein by this reference. This Agreement and the Exhibits hereto constitute the entire agreement between the parties relating to the subject matter hereof and shall supersede all proposals or prior agreements, whether oral or written, and all other communications between the parties relating to the subject matter of this Agreement. This Agreement shall not be amended other than by an instrument in writing of subsequent date hereto, executed by the duly authorized representatives of both parties. The subsequent execution or signature by Supplier of a Purchase Order or other similar purchase authorization document from Customer shall be construed and interpreted as evidence of acknowledgment of receipt of such Purchase Order or similar document by Supplier only, and, notwithstanding any other language, terms, or conditions contained in such Purchase Order or similar document, shall in no way be construed, interpreted or become effective as an amendment or modification of any of the terms and conditions of this Agreement. Supplier's original response to Customer's Request For Proposal for an Automated Maintenance Management System is incorporated herein as an Attachment. G. Supplier and Customer each warrant and represent to each other that the person executing this Agreement for and on its behalf has been, and is on the Effective Date, duly authorized by all necessary and appropriate action to execute this Agreement. -4- The System Works;.. H. The Section headings in this Agreement are for convenience of reference only and shall not affect the meaning of any provisions herein. This Agreement may be executed in multiple counterparts, each of which may be deemed to be original, but all of which shall collectively constitute only one agreement. I. Neither Supplier nor Customer shall transfer or assign any of their respective duties or obligations pursuant this Agreement without the prior written consent of the other party, such consent not to be unreasonably withheld. J. Supplier shall provide to Customer, upon Customer's written request, copies of certificates evidencing the worker's compensation, general liability, and automobile liability insurance coverage that Supplier has in effect, and Supplier shall maintain such insurance in effect throughout the duration of the Agreement consistent with all applicable laws and in amounts sufficient to cover any and all claims or actions arising from performance of this Agreement. Neither failure to comply nor full compliance with this Section 8.J shall limit or relieve Supplier from its obligations under this Agreement. IN WITNESS WHEREOF, the parties hereto have caused their duly authorized officers to execute this Agreement as of the Effective Date. "Customer" City of . ma By: Name(Print): Title: Attest: Its: PSA 6/22/93 .4. -5- "Supplier" THE SYSTEM WO • S, INC. By: Name: Title: Attest: Its: BID PACKAGE Prospect: City of Yakima, WA Address: 129 North 2nd Street, Yakima, WA 98901 Contact: Mr. Rick Pettyjohn Telephone No.: (509)-575-6098 Sales Rep: Tom Eklund/Ronn Brown/Mark Dees Fax No.: # Sites: 1 Product: MPAC - UX Platform: Prime Reviewed By: Approved By: Site Survey Date: By: Proposed Investment Summary Software License $170,000 Modifications/Customization $14,740 Implementation/Training $101,170 Follow-up Support/Project Administration $63,700 Bid Total MPAC S/W Support (Annual) Hardware/RDBMS Support (Annual) Basis: Estimated T&M (Fixed Price or Estimated T&M) $349,610 $30,600 Valid Until: 10/26/93 (Date) CDS MIS PA PPE Manager of Contracts Director of Client Operations - Reg Fast Date: Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) BID DESCRIPTION SUMMARY Implementation Overview The City of Yakima is planning on implementing MPAC to meet the maintenance management requirements of the different City departments. The initial implementation will focus on three major departments: Equipment Rental (vehicle/equipment maintenance), Water, and Wastewater. The Purchasing and Stores functions for the City will also implement MPAC initially. After the initial implementation, the City will implement MPAC across additional departments. TSW will provide initial technical training to the City to help enable the City to perform data interfaces and conversions. Eight days of technical file layout, interface, and data conversion training is included in this proposal. The success of this training is dependent in large part on the technical skills of the City of Yakima technical staff. This bid pack reflects significant travel and living expense reductions by using qualified TSW consultants located in the state of Washington. The pricing is dependent on these consultants being available to assist the City of Yakima in implementing MPAC. Eight days of needs analysis is being included in this bid pack. After the needs analysis, any necessary modifications will be prioritized. Ten days of modifications have been included in this proposal to perform the highest prioritized modifications. THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) PROFESSIONAL SERVICES RATE/TRAVEL SUMMARY Hourly Labor Rates Programming (Atlanta Office) $115 Programming (Client Site) $135 Design $115 SQE $115 Consulting $140 Senior Consulting $190 Project Administration $115 Training (Customized) $115 Technical Support $115 Publications $80 Secretarial $50 Travel Expense Rates Prospect: Prepared By: Reviewed By: Implementation Travel Time $920 Consulting Travel Time $1,120 Airfare $1,200 Per Diem $100 City of Yakima, WA Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) # Maintenance Employees License Size (S,M,L) Product: SOFTWARE LICENSE 50 M MPAC - UX (MPAC-UX, MPAC-SQL, MPAC-2000) First Addtl. Optional Item Module Site Site(s) Modules Total 1 Maintenance Control $170,000 $170,000 2 Stores Control Included Included 3 Purchasing Included Included 4 Invoice Matching Included Included 5 Advanced Security Included Included 6 Project Tracking Included Included 7 Warranty Administration Included Included 8 Component Tracking Included Included 9 Chargeback Included Included 10 11 12 13 14 Prospect: Prepared By: Reviewed By: City of Yakima, WA License Total: $170,000 Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) HARDWARE/RDBMS Unit Extended Annual Qty Item Cost Cost Support Prospect: The MPAC solution will use the Prime Information RDBMS The City of Yakima may need to increase CPU memory and disc space. Total City of Yakima, WA Prepared By: Date: Reviewed By: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Event IMPLEMENTATION # Off -Site # On -Site Estimated # of Days Days Cost Trips Comments Project Kickoff 2 $2,190 2 Doug Fuhs/ Atlanta PM Account Setup 2 $1,840 Base Software Install 2 $1,840 1 Management Reviews Needs Analysis 2 8 $9,200 2 Doug Fuhs Start Up Support 6 $5,520 2 Doug Fuhs Follow Up Support 4 $3,680 1 Doug Fuhs On -Site Superintendent Project Administration 21 33 $49,680 9 Doug Fuhs (7 Trips) 6 days a month - 9 Months Atlanta PM (2 Trips) Technical Management Secretarial Labor Totals 25 55 $73,950 17 Travel Time Airfare Per Diem # of Trips On -Site Days Rate Totals 17 $920 $15,640 17 $1,200 $20,400 55 $100 $5,500 Travel & Per Diem Totals $41,540 Prospect: Prepared By: Reviewed By: City of Yakima, WA Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Item 1 MODIFICATIONS Description Modifications - Prioritized during needs analysis. Estimated Estimated Days Cost 10 $8,280 2 PM Print by craft. 1.5 $1,380 3 P O. Print Formatted 3 $2,760 4 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: Total City of Yakima, WA 14.5 $12,420 Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Item 1 INTERFACES Description City of Yakima to do all interfaces. Assumes successful Estimated Estimated Days Cost skills transfer from TSW file layout/interface/conversion training. 2 General Ledger 3 Payroll 4 Fuel and Fluid Tracking/Performance Indicators 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: Total City of Yakima, WA Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Item 1 2 3 4 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: CONVERSIONS Description City of Yakima to do all data conversions. Assumes succes Estimated Estimated Days Cost skills transfer from TSW file layout/interface/conversion consulting. Total City of Yakima, WA Date: Date: THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Interface Worksheet Interface #1- Overall Requirements Title: City of Yakima to do all interfaces. Assumes successful skills transfer from TSW file layout/interface/conversion training. Off -Site On -Site Estimated (See Consulting Page) Descrp: Assumptions: Installation Notes: Training/Assistance On Site Install On Site System Test Total: Days Days Trips Cost Interface #2 Title: General Ledger Descrp: Assumptions: Installation Notes: Requirements Design Program Unit Test Install Total: Off -Site On -Site Estimated Days Days Trips Cost THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Interface #3 Title: Payroll Descrp: Interface Worksheet Assumptions: Installation Notes: Requirements Design Program Unit Test Install Total: Off -Site On -Site Estimated Days Days Trips Cost Interface #4 Title: Fuel and Fluid Tracking/Performance Indicators Descrp: Assumptions: Installation Notes: Requirements Design Program Unit Test Install Total: Off -Site On -Site Estimated Days Days Trips Cost THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) Data Conversion Worksheet Conversion #1 - Overall Requirements Title: City of Yakima to do all data conversions. Assumes successful skills transfer from TSW file layout/interface/conversion consulting. Off -Site On -Site Estimated (See Consulting Page) Days Days Trips Cost Descrp: Requirements Analysis On Site Install On Site System Test Assumptions: Installation Notes: Total. Conversion #2 Title Descrp: Assumptions - Installation Notes: Requirements Design Program Unit Test Install Total: Off -Site On -Site Estimated Days Days Trips Cost THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost ORIENTATION COURSES Maintenance Planning Overview 010 20 1 $2,225 Maintenance Planning Principles 020 20 3 $5,125 MPAC Orientation For Project 030 12 5 $7,850 Teams (Complete System) MPAC Orientation For Project 031 12 4 $6,750 Teams (Base System) Base System For Project Teams - 032 12 4 $6,750 Phase II MPAC Orientation For Department 040 12 2 $3,275 Managers MPAC Overview For Management 041 20 1 $2,025 Materials Management Principles 050 20 3 $5,625 Orientation Totals APPLICATIONS TRAINING - MAINTENANCE MPAC Planning Practices 100 8 3 $5,975 MPAC For Planners/Supervisors 110 8 4 $7,050 MPAC For Maintenance Managers 120 8 1 $2,225 MPAC For Maintenace Clerks 130 8 2 $3,650 MPAC For Operations Managers 190 8 1 $2,225 MPAC For Operations Hourly 191 8 1 $2,225 MPAC For Maintenance Supervisors 210 8 2 $3,600 MPAC For Maintenance Tradesmen 211 8 1 $2,225 MPAC For Planners - Advanced 310 8 4 $5,925 Maintenance Totals APPLICATIONS TRAINING - STORES MPAC For Materials/Purchasing 140/160 8 4 $5,925 MPAC For Inventory Control 150 8 2.5 $4,250 Personnel MPAC For Issuing and Receiving 220 8 2 $3,600 Personnel Stores Totals THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost APPLICATIONS TRAINING - PURCHASING MPAC For Purchasing Supervisors 160 8 3 $5,350 MPAC For Purchasing Clerks 170 8 2 $3,325 MPAC For Buyers and Expeditors 230 8 3 $4.700 Purchasing Totals APPLICATIONS TRAINING - ACCOUNTS PAYABLE MPAC For A/P Supervisors/Finance 180 8 3 $4,975 8 1 MPAC For A/P Clerks 181 8 3 $4,975 MPAC Cash Disbursements 182 8 1 $2,225 Accounts Payable Totals GENERAL Startup Support General Total 320 8 4 $7,025 8 1 1 3 $4,975 1 3 $4,975 THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost APPLICATIONS TRAINING - TRAIN THE TRAINER MPAC For Maintenace Trainers 410 8 4 $7,150 MPAC For Storeroom Trainers 420 8 3 $5,225 MPAC For Purchasing Trainers 430 8 3 $5,225 MPAC For General User Trainers 440 8 2 $3,825 Instructor Techniques 450 8 3 $4,850 Training Support 460 8 4 $7,025 Train The Trainer Totals OPTIONS TRAINING Project Tracking 510 8 2 $3,350 * Event Tracking 520 8 0.5 $950 * Drawing Control 530 8 0 5 $950 * Tool Control 540 8 0.5 $950 Options Totals SYSTEMS TRAINING MPAC System Administration (Prime) 600 8 3 $4,850 MPAC System Administration (Pick) 601 8 3 $4,850 MPAC System Administration (EXL) 602 8 3 $4,850 MPAC System Administration (H/P) 603 8 3 $4,850 MPAC System Administration (Ultimate) 604 8 3 $4,850 MPAC System Administration (Ultrix) 605 8 3 $4,850 MPAC Base Security For System 610 8 1 $2,225 Administrators MPAC Advanced Security For 615 8 1 $2,225 8 1 1 1 $2,225 System Administrators MPAC Query Language Training 620 8 2 $3,700 (Access/Recall) Advanced Query Language (Prime) 635 8 2 $3,700 Advanced Query Language (Pick) 636 8 2 $3,700 Advanced Query Language (Ultimate) 637 8 2 $3,700 Advanced System Administrator 640 8 2 $3,700 Systems Training Totals * These one-half day 'options' training courses can only be scheduled in conjunction with other scheduled courses. 8 1 THE SYSTEM WORKS, INC. - 10/18/93 - 1 1 $2,225 Bid Package (Rev. 2.4) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost DATA BASE BUILDING TRAINING Equipment Data Building Strategy 700 10 4.5 $7,725 * Equipment Data Building Project Plan 701 N/A N/A $4,200 Development (Follow -Up Option) * Equipment Hierarchy Chart 702 N/A N/A $550 Development (Follow -Up Option) Stores Data Building Strategy 710 10 4.5 $7,725 * Stores Data Building Strategy Project 711 N/A N/A $4,200 Plan Development (Follow -Up Option) Preventive Maintenance Data Building 720 10 4 5 $7,725 Strategy PM Data Building Project Plan 721 N/A N/A $4,200 Development (Follow -Up Option) Data Base Building Totals UPGRADE COURSES - MAINTENANCE MPAC For Planners Basic 110U 8 3 $5,300 MPAC For Maintenance Clerks 1300 8 1 $1,850 MPAC For Maintenance Supervisors 210U 8 1 $1,850 UPGRADE COURSES - STORES MPAC For Material Managers 140U 8 2.5 $4,200 MPAC For Inventory Control 150U 8 1.5 $2,585 Personnel MPAC For Issuing and Receiving 220U 8 1 $1,815 Personnel UPGRADE COURSES - PURCHASING MPAC For Purchasing Supervisors 160U 8 2 $3,575 MPAC For Purchasing Clerks 170U 8 1 $1,675 MPAC For Buyers and Expeditors 230U 8 2 $3,125 UPGRADE COURSES - ACCOUNTS PAYABLE MPAC For A/P Supervisors 180U 8 2 $3,325 Upgrade Totals * These follow-up options are not available as stand-alone services THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost REFRESHER COURSES - MAINTENANCE MPAC For Planners Basic 11 OR 8 2 $3,650 * MPAC For Maintenance Clerks 130R 8 0.5 $935 * MPAC For Maintenance Supervisors 21 OR 8 0.5 $935 REFRESHER COURSES - STORES MPAC For Material Managers 140R 8 1 5 $2,525 MPAC For inventory Control 150R 8 1 $1,725 Personnel * MPAC For Issuing and Receiving 220R 8 0 5 $900 Personnel REFRESHER COURSES - PURCHASING MPAC For Purchasing Supervisors 160R 8 1 $1,785 * MPAC For Purchasing Clerks 170R 8 0 5 $850 MPAC For Buyers and Expeditors 230R 8 1 $1,565 REFRESHER COURSES - ACCOUNTS PAYABLE MPAC For A/P Supervisors 180R 8 1 $1,675 Refresher Totals * These one-half day 'refresher' training courses can only be scheduled in conjunction with other scheduled courses. THE SYSTEM WORKS, INC - 10/18/93 - Bid Package (Rev. 2.4) Event CONSULTING Standard Off -Site On -Site # of Total # of Days Days Days Trips Days Assist With Developing Communications And Employee Awareness Program Assist With Developing Maintenance Improvement Program Assist With Defining Maintenance Support Responsibilities Assist With Developing System Related Procedures 2 10 Cost 4 5 5 1 5 $5,600 Review Inspection, Lubrication, And 4 2 1 2 $2,240 PM Program Review Equipment Keywords And Qualifiers 4 2 2 $2,240 Review/Develop Support Coding Systems 2 2 2 $2,240 Review Equipment Numbers and Cost Centers 4 4 1 4 $4,480 Noun Qualifier/Data Building Coonsulting 2 2 1 2 $2,240 TRAINING MPAC Orientation for Project Teams 4 MPAC Train the Trainer - Maintenance 4 MPAC for Supervisors/Planners 4 MPAC for Stores/Purchasing 4 MPAC for Maintenance Clerks 2 MPAC Fite Layout/Interface/Consulting Training (Atlanta Resource) Training Documentation (4 Copies/Class $70/Copy) Consulting Totals Cost of Consulting Travel is. Consultant Travel Cost is. 1 Day Of Travel Per 4 Of Consulting 1 Day Of Travel Per Trip $1,120 Per Day $1,120 Per Day 4 1 4 4 1 4 4 1 4 4 1 4 2 1 2 8 2 8 43 11 43 $4,480 $4,480 $4,480 $4,480 $2,240 $8,960 $1,400 $49,560 THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) TRAINING & CONSULTING TRAVEL AND PER DIEM TRAINING Travel Time Airfare Per Diem # Of On -Site Trips Days Rate Totals 2 $920 $1,840 2 $1,200 $2,400 4 $100 $400 Training Travel & Per Diem Totals $4,640 CONSULTING Travel Time Airfare Per Diem # Of On -Site Trips Days Rate Totals 11 $1,120 $12,320 1 $1,200 $13,200 43 $100 $4,300 Consulting Travel & Per Diem Totals $29,820 THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) CUSTOMIZATION TRAVEL AND PER DIEM CONVERSIONS # Of On -Site Trips Days Rate Totals Travel Time Airfare Per Diem Conversion Travel & Per Diem Totals $920 $1,200 $100 MODIFICATIONS Travel Time Airfare Per Diem # Of On -Site Trips Days Rate Totals 1 $920 $920 1 $1,200 $1,200 2 $100 $200 Modification Travel & Per Diem Totals $2,320 INTERFACES # Of On -Site Trips Days Rate Totals Travel Time Airfare Per Diem Interface Travel & Per Diem Totals $920 $1,200 $100 THE SYSTEM WORKS, INC. - 10/18/93 - Bid Package (Rev. 2.4) CITY OF YAKIMA SCOPE OF WORK TSW DELIVERABLES Estimated Completion Date Activity Week Ending Contract Signed 10/29/93 Project Kick -Off 11/19/93 Account Set -Up 12/3/93 Needs Analysis 12/10/93 Base Software Install 12/10/93 MPAC Orientation for Project Teams 12/17/93 Consulting - -MPAC Advanced Security for Systems Administrators 12/23/93 --MPAC Technical Training for Programmers 1/14/94 - -Assist with Developing System Related Procedures 1/21/94 - -Review Inspection, Lubrication, and PM Program 1/28/94 --Review Equipment Keywords and Qualifiers 2/4/94 - -Review/Develop Support Coding Systems 2/4/94 - -Review Equipment Numbers and Cost Centers 2/11/94 - -Guide Non/Qualifier Development 2/18/94 Applications Training - -MPAC Train the Trainer 6/3/94 - -MPAC for Supervisors/Planners 7/8/94 - -MPAC for Stores/Purchasing 7/15/94 --MPAC for Maintenance Clerks 7/22/94 --MPAC for A/P Supervisors/Finance 7/29/94 Start -Up Support 8/4/95 Follow -Up Support 8/19/94 Project Administration Ongoing Note: Actual completion dates dependent on detailed implementation plan developed based on Needs Analysis and Project Team Orientation. TD -15 RP.1 The System Works;.. 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 (404) 952-8111 SOFTWARE LICENSE/USE AGREEMENT THIS SOFTWARE LICENSE/USE AGREEMENT (the "Agreement") is entered into as of October 26, 1993 (the "Effective Date"), between the CITY OF YAKIMA, with a place of business at 129 North 2nd Street, Yakima, WA 98901 ("Customer"), and THE SYSTEM WORKS, INC., a Georgia Corporation with its principal place of business at 1640 Powers Ferry Road, Building Eleven, Marietta, Georgia 30067 ("Supplier"). WHEREAS, Customer wishes to license and/or purchase computer software and professional services to assist Customer in developing a Automated Maintenance Management System ("AMMS") comprised, among other things, of the software further identified below and known as MPAC; and WHEREAS, Supplier has developed, owns and markets a computerized maintenance management system known as MPAC to assist in the development of AMMS; and WHEREAS, Supplier is capable of and has the ability and technical and professional expertise needed to analyze the maintenance management requirements of Customer, and consult with Customer to assist in the development, support and provision of technical services and computer software which shall result in a comprehensive and complete computerized AMMS; and WHEREAS, Customer has relied upon such ability and expertise of Supplier, which reliance has induced Customer to enter into this Agreement; and WHEREAS, Supplier desires to sell, contract and/or provide licenses for technical and professional services, computer software and documentation to Customer to assist Customer in developing a computerized AMMS. NOW THEREFORE, in consideration of the promises set forth herein, and for other good valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows: 1. DEFINITIONS: CT A 607/D1 A. "Software" means the object code version of the computer software listed in Exhibit "A" together with all corresponding associated user manuals and technical documentation delivered by Supplier to Customer. Such corresponding associated user manuals and technical documentation may be sometimes referred to separately as the "Documentation". Exhibit "A" may be amended from time and time by both parties executing an additional or replacement Exhibit "A" to add to, delete from or otherwise amend the defined term Software. B. "Designated System(s)" means the computer hardware, equipment and associated peripherals collectively listed in Exhibit "B", including any additions or replacements that are compatible therewith. C. "Delivery Date(s)" means the date Supplier delivers the Software to the location (the "Site(s)") set forth in Exhibit "B", which Delivery Date(s) shall be set forth in the form acknowledgment attached as Exhibit "C". D. "Installation Date(s)" means the date that the Software has been: (i) Delivered and loaded on the Designated System(s) at the Site(s); and (ii) Demonstrated by Supplier to operate in accordance with the Documentation. -1- The System Works;.. Customer agrees to execute and forward to Supplier the acknowledgment attached as Exhibit "C" within ten (10) days of the Installation Date(s). E. "Source Code" means a set of instructions expressed in a non -machine language from which the Software's object code is derived. Such term shall include aids necessary to effectively use Source Code. 2. LICENSE AND DELIVERY: A. Supplier grants to Customer, and Customer accepts from Supplier, a non-exclusive license to use the Software solely: (i) During the term of this Agreement and as limited herein; and (ii) On the Designated System(s); and (iii) At the Site(s); and (iv) For Customer's own business purposes and not for redistribution, remarketing or any other use. Customer acknowledges that nothing herein gives it any right, title, or interest in all or any portion of the Software, except for Customer's limited license set forth in this Section 2. Customer agrees that Supplier maintains exclusive ownership of and to the Software, in all forms and all copies thereof, including, without limitation, any and all worldwide copyrights, patents, trade secrets, trademarks and other proprietary and confidential information rights of any kind. Supplier agrees that Customer maintains exclusive ownership of all data Customer provides for the operation of the Software and all data that is generated from said input during the operation of the Software. CT A 6r7j0a B. Customer shall not copy the Software, in whole or in part, without the prior written consent of Supplier, except that a sufficient number of copies may be made by Customer as necessary for the operation of the Designated System(s) and a limited number of copies of the Software may be made by Customer for archival purposes or as necessary pursuant to Section 2.D. With respect to the Documentation, Customer shall also have the right to make additional copies without having to obtain Supplier's prior written consent, provided that all such copies shall be subject to all of the confidentiality and other restrictions set forth herein and provided that all such copies may be used solely for Customer's internal training and support purposes. The original and any copies of the Software shall at all times remain the sole property of Supplier. Customer shall maintain records identifying the location and identity of the Designated System(s) and any copies of the Software, which records shall be subject to inspection by Supplier during regular business hours upon reasonable advance notice. C. Except as otherwise provided in this Section 2.C, Customer agrees not to sublicense, license, rent, sell transfer, assign, encumber or otherwise distribute or convey the original or any copies of the Software, this Agreement or any license, rights or duties of Customer set forth herein, without the prior written consent of Supplier, and any such transaction which is attempted without such prior written consent shall be void. If Customer is merged, consolidated or sold, or if Customer sells or transfers all or a material portion of its assets, Customer shall have the right, with the prior written consent of Supplier, which consent shall not be unreasonably withheld, to transfer or assign the original or any copies of the Software, this Agreement or any license, rights or duties of Customer set forth herein, to the surviving or buying entity. -2- The System Works;.. D. Except as provided in 4.B, Customer may not use the Software on any other computer equipment except during periods when the Designated System(s) is temporarily inoperable, subject to the record keeping requirements of Section 2.B. E. Customer agrees not to translate, disassemble, decompile or reverse engineer the Software, or use the Software to do anything other than process Customer's own data in accordance with the terms hereof. F. All right, title and interest in any modification or enhancement to or derivative work of the Software performed by or under the direction of Customer, including all copyrights and other intellectual property rights therein, shall be owned by and exclusively vested in Supplier. Customer agrees to execute, or have executed, any documents or instruments deemed reasonably necessary by Supplier to transfer and vest all such right, title and interest in Supplier. For purposes of this Section 2.F, computer software interfaces created by Customer and not Supplier (the "Interfaces") which interface between the Software and other computer software owned by or licensed to Customer shall not be treated as modifications, enhancements or derivative works owned exclusively by Supplier provided that such Interfaces do not include any portion of the Software or any modifications or enhancements to the Software or derivative works of the Software. G. Customer shall not alter or remove any copyright, trade secret or other proprietary rights notices which may appear on or with the Software, and Customer agrees to reproduce such notices on any copies of the Software or any portion thereof. H. Supplier shall forward to Customer's First Site set forth in Exhibit "B", via a delivery source selected by Supplier, the Software licensed herein on or before October 31, 1993, F.O.B. Customer's offices. I. Prior to delivery of the Software, Supplier reserves the right to make substitutions and modifications in the design and/or specifications of the Software, provided that such substitutions or modifications do not materially and adversely affect the performance, function or price of the Software. 3. TERM AND TERMINATION: ST A 6/77/91 A. The initial term of this Agreement shall begin on the Effective Date, and unless sooner terminated pursuant hereto, shall continue for a term of twenty-five (25) years (the "Original Term"). This Agreement shall be automatically renewed, at no additional charge, for successive periods of five (5) years each (each of such periods being referred to as a "Renewal Term") after the end of the Original Term or the preceding Renewal Term, unless sooner terminated in accordance herewith or pursuant to written notice from either party to the other party delivered not less than ninety (90) days prior to the end of the then -current Original Term or Renewal Term stating that such party shall terminate this Agreement at the end of the then -current Original Term or Renewal Term, as the case may be. B. In addition to seeking any or all other rights and remedies pursuant hereto, at law or in equity either party may terminate this Agreement, and the license and rights granted herein, if the other party shall fail to remedy any breach of this Agreement, within thirty (30) days after the breaching party receives written notice thereof. -3- The System Works;,.. C. Customer shall return to Supplier all Software (including any copies) within thirty (30) days after any termination or expiration thereof, or provide a written statement indicating that all Software (including any copies) has been destroyed. D. Notwithstanding any termination or expiration of this Agreement, Sections 2.A, 2.F, 3.D, 5.B and 5.C, and all of the provisions of Sections 6, 7, 8, 9, and 11 of this Agreement shall survive and shall at all times continue to bind the parties and their legal representatives, successors, heirs and assigns. 4. LICENSE FEE AND PAYMENT TERMS: A. Concurrent with the Installation Date or sixty (60) days after the Effective Date, whichever occurs first, Customer agrees to pay Supplier a one-time, non-refundable license fee of One Hundred Seventy Thousand and 00/100 Dollars ($170,000.00) (the "License Fee"). B. Should Customer desire to move the Software to a location other than the Site(s) or to equipment other than the Designated System(s), Customer shall notify Supplier of each such move. In the event Customer requests Supplier's assistance in this move, Supplier reserves the right to charge all time, material and other expenses of Supplier that may be required to accomplish such transfer. C. In addition to the License Fee and other sums due Supplier pursuant hereto, Customer agrees to pay to Supplier, on a timely basis, and after receipt by Customer of a tax statement or other explanation of the tax, any and all applicable taxes due arising out of this Agreement, except for income taxes payable by Supplier arising out of the Supplier's receipt of the License Fee or other sums due Supplier pursuant hereto and except for any franchise taxes payable by Supplier arising out of the license and delivery of the Software hereunder. 5. WARRANTY AND DISCLAIMER: A. Supplier warrants to Customer that: (i) It has the right to grant the license granted herein; and cll` 4/2^/0 (ii) For a period of one (1) year from the Installation Date, the Software shall conform to the corresponding Documentation contemporaneously provided by Supplier, when said Software is operated: (a) On the Designated System; and (b) In accordance with this Agreement, the operating instructions for the Software and the Documentation. In the event that the Software fails to meet the limited warranty set forth in Section 5.A (ii) and the operation of the Software is prevented, Customer will notify Supplier and will provide a description of the difficulty and sufficient additional details to assist Supplier in its attempt to remedy the failure. B. CUSTOMER'S EXCLUSIVE REMEDY FOR ANY BREACH OF, OR NONCONFORMITY WITH, THE LIMITED WARRANTY SET FORTH IN SECTION 5.A (ii) IS THAT SUPPLIER WILL, AT ITS OPTION, EITHER REPAIR OR REPLACE THE ALLEGEDLY DEFECTIVE -4- The System Works;... SOFTWARE. CUSTOMER AND SUPPLIER AGREE THAT IN THE EVENT THAT SUPPLIER DETERMINES THAT THIS EXCLUSIVE REMEDY PROVES IMPOSSIBLE OR INEFFECTIVE, CUSTOMERS' EXCLUSIVE AND LIMITED REMEDY SHALL BE TO TERMINATE THIS AGREEMENT AND RECEIVE A REFUND PROM SUPPLIER OF THE LICENSE PEE PREVIOUSLY PAID TO SUPPLIER FOR THE NON -CONFORMING SOFTWARE. C. THE LIMITED WARRANTY SET FORTH IN THIS SECTION 5 IS THE SOLE WARRANTY MADE BY SUPPLIER WITH RESPECT TO THE SOFTWARE AND IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH WARRANTIES BEING HEREBY FULLY DISCLAIMED. 6. PATENT OR COPYRIGHT INFRINGEMENT: A. Except as otherwise set forth in Section 6.B, Supplier shall defend, indemnify and hold harmless Customer from any suit, cause of action, judgment, liability, cost, expense (including court costs and attorneys' fees) or other actual or alleged claim of any kind arising because the Software furnished by Supplier to Customer pursuant hereto infringes a valid United States or Canadian patent or copyright of a third party, provided Customer: (i) Provides Supplier with prompt written notice of any claim of infringement or otherwise; and (ii) Permits Supplier to exclusively defend, compromise, settle or appeal any such claim or judgment; and (iii) Provides Supplier with all available information, assistance and cooperation, at no cost to Customer, to enable Supplier to defend, compromise, settle or appeal any such claim or judgment. The provisions set forth in this Section 6.A. shall not prohibit Customer's participation with Supplier in the defense or appeal of any such claim or judgment should Customer choose to participate, at its own expense (such expense not being indemnified by Supplier) and with attorneys of its own choice, provided that Supplier shall have sole control and authority with respect to any such defense, compromise, settlement, appeal or similar action. B. Supplier shall have no obligation to Customer under Section 6.A if the alleged infringement or violation is based upon: (i) Customer's use of the Software other than as set forth herein and in the operating instructions for the Software and the Documentation delivered to it by Supplier; or (ii) Any modification or alteration to or of the Software performed by anyone other than Supplier or its subcontractors, agents or assignees; or (iii) Supplier's compliance with Customer's designs, specifications or instructions. C. Should Customer's right to continue to use the Software pursuant hereto be enjoined by a court because the Software is declared to infringe a valid United States or Canadian patent or copyright, it shall not be deemed to be a breach of this Agreement by Supplier if Supplier, in its sole discretion, either: -5- The System Works . (i) Procures for Customer the right to continue to use the Software; or (ii) Modifies the Software to render it non -infringing but substantially functionally equivalent to the Software prior to such modification: or (iii) Replaces the Software with non -infringing software which is substantially functionally equivalent to the Software. D. In the event that none of the options set forth in Section 6.0 are reasonably possible or effective, Supplier shall terminate this Agreement and the license granted herein and refund to Customer the License Fee. E. THIS SECTION 6 STATES SUPPLIER'S ENTIRE OBLIGATION TO THE CUSTOMER REGARDING ANY PATENT OR COPYRIGHT INFRINGEMENT. 7. CUSTOMER'S INDEMNITY: Without limiting Supplier's and Customer's rights and obligations pursuant to Section 6.A, 6.B or 6.C, and except for any personal injuries or property damage occurring as a result of the actions of Supplier, its employees or agents, either solely or in concurrence with others, Customer shall defend, indemnify and hold harmless Supplier, together with Supplier's officers, directors, shareholders, employees and agents from any suit, cause of action, judgment, liability, cost, expense (including, without limitation, court costs and attorneys' fees) or other actual or alleged claim of any kind arising out of Customer's negligent possession or misuse of the Software, including, without limitation, any decisions made or actions taken or omitted to be taken as a result of the use of the Software. 8. CONFIDENTIAL INFORMATION C7 A fa11/01 A. Customer acknowledges that the Software is the confidential information of Supplier and that it represents and embodies certain valuable and proprietary information and trade secrets of Supplier. Accordingly, Customer agrees not to give or make available the Software to anyone other than: (i) Its employees who are under duties of confidentiality and who are required to have access to the Software in the normal course of their employment with Customer; or (ii) After notifying Supplier in writing in advance, other third parties who are required to have access to the Software and who have executed, in advance of any such disclosure, confidentiality/non-disclosure agreements in form and substance reasonably satisfactory to Supplier. Customer agrees to implement procedures to prevent other persons from obtaining access to or use of the Software without Customer's knowledge and Supplier's prior express written permission. Customer further agrees to protect, preserve and keep secret the Software to at least the same degree as Customer protects, preserves and keeps secret its own confidential information. B. In addition to the obligations set forth in Section 8.A, during the term of this Agreement and for a period of three (3) years after any expiration or termination hereof, Customer agrees to hold in trust and confidence and not disseminate or disclose in any manner to any individual or entity, except as may be specifically permitted in each instance pursuant to the provisions of Sections 8.A (i) or (ii), the Software and any confidential and proprietary information relating thereto (collectively the "Confidential Information"). -6- The System Works;.. C. In addition to the obligations set forth in Section 8.B, with respect to any trade secrets embodied in or which comprise a portion of the Confidential Information, the obligations of non -disclosure set forth in this Section 8 shall apply to each such item or information for so long after any expiration or termination hereof as such item or information remains a trade secret. D. An item will not be considered either Confidential Information or a trade secret of Supplier if it is: (i) In the public domain prior to disclosure to Customer, or subsequent to such disclosure but through no fault of Customer; or (ii) Known by Customer prior to the Effective Date hereof and not subject to a duty of confidentiality; or (iii) Independently developed by Customer and not subject to a duty of confidentiality; or (iv) Obtained from a third party not subject to a duty of confidentiality. (v) Covered under public disclosure laws, including, but not limited to, RCW Chapter 42.17. 9. LIMITATION OF LIABILITY: CT A fi//1/0q A. NEITHER SUPPLIER NOR ITS OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS WILL BE LIABLE TO CUSTOMER OR ANY OTHER INDIVIDUAL OR ENTITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, GENERAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THIS AGREEMENT OR THE BREACH HEREOF BY SUPPLIER, OR ARISING OUT OF CUSTOMER'S POSSESSION OR USE OF THE SOFTWARE, INCLUDING, WITHOUT LIMITATION, DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, LOSS OF SAVINGS, LOSS OF PROPERTY, LOSS OF DATA, OR LOSS OF PROFITS WHICH MAY ARISE IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SOFTWARE OR ANY COPIES THEREOF, AND REGARDLESS OF WHETHER SUPPLIER HAS BEEN APPRISED OR NOTIFIED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OR CLAIMS OCCURRING OR WHETHER SUCH CLAIMS OR DAMAGES ARE BASED, OR REMEDIES ARE SOUGHT, IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, PRODUCTS LIABILITY OR OTHERWISE. B. EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION 9.B, IN NO EVENT WILL SUPPLIER'S OR ANY OTHER INDIVIDUAL'S OR ENTITY'S LIABILITY FOR ANY DAMAGES OR INJURIES TO CUSTOMER OR ANY OTHER INDIVIDUAL OR ENTITY EVER EXCEED THE LICENSE BEE PAID BY CUSTOMER FOR THE SOFTWARE, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, PRODUCTS LIABILITY OR OTHERWISE. THE LIMITATION OF LIABILITY SET FORTH IN THIS SECTION 9.B SHALL NOT APPLY TO ANY PERSONAL INJURIES OR PROPERTY DAMAGE OCCURRING AS A RESULT OF THE ACTIONS OF SUPPLIER, ITS EMPLOYFFS OR AGENTS, EITHER SOLELY OR IN CONCURRENCE WITH OTHERS, AND SHALL NOT APPLY TO THE OBLIGATIONS OF SUPPLIER SET FORTH IN SECTIONS 6.A, 6.B AND 6.0 HERETO. -7- The System Works.. 10. SOURCE CODE: If Customer requests in writing for Supplier to provide Customer with the source code for the Software, Supplier agrees to do so, at no additional charge, if and only if the following conditions and requirements are met: (i) Supplier has ceased providing support services for licenses of the Software either directly or through an authorized representative or assignee; or (ii) Supplier has unilaterally refused to provide support services for Customer's Software after Customer has requested such services at Supplier's then -current fees and under its then -current conditions; and (iii) Customer has not breached or defaulted in its obligations or duties pursuant to this Agreement; and (iv) Customer agrees in writing that such source code for the Software shall be included in the definition of Software set forth herein and subject to all provisions and limitations of this Agreement, including, without limitation, the provisions of Sections 2 and 8 hereof. 11. GENERAL CT A (SM1/91 A. The failure of either party to strictly enforce any rights set forth in this Agreement, or granted at law or in equity, shall in no way be construed to be a waiver of such right, nor affect the validity of this Agreement or any part thereof, or the right thereafter to enforce each and every right and provision. B. All notices required by or relating to this Agreement shall be in writing and shall be sent to the parties to this Agreement at their address set forth on the first page hereof, or to such other address as either party may substitute by written notice to the other. C. Neither party shall be in default by reason of any delay in complying with the terms of this Agreement for delays due to: (i) Acts of God, public enemy or the government, in either its sovereign or contractual capacity; or (ii) Fire; or (iii) Flood; or (iv) Epidemic; or (v) Freight or other embargoes; or (vi) Unavailability of transportation, components or materials; or (vii) Any cause or condition beyond either party's reasonable control, whether foreseeable or not. D. If any provisions of this Agreement is ruled to be invalid under any applicable statute or rule of law, it is, to that extent, omitted, but the remainder of this Agreement shall continue to be binding upon the parties hereto. E. This Agreement shall be governed, construed and interpreted in accordance with the laws of the State of Washington. If any legal action is brought by either party related to this Agreement, the prevailing party will be entitled to reimbursement by the other party of its attorney's fees and related expenses. -8- The System Works;. F. All Exhibits and Addendums hereto are incorporated herein by this reference. This Agreement and the Exhibits and Addendums hereto constitute the entire Agreement between the parties relating to the subject matter hereof and shall supersede all proposals or prior agreements, whether oral or written, and all other communications between the parties relating to the subject matter of this Agreement. This Agreement shall not be amended other than by an instrument in writing of subsequent date hereto, executed by the duly authorized representatives of both parties. The subsequent execution or signature by Supplier of a Purchase Order or other similar purchase authorization document from Customer shall be construed and interpreted as evidence of acknowledgment of receipt of such Purchase Order or similar document by Supplier only, and, notwithstanding any other language, terms, or conditions contained in such Purchase Order or similar document, shall in no way be construed, interpreted or become effective as an amendment or modification of any of the terms and conditions of this Agreement. Supplier's response to the Customer's Request For Proposal for an Automated Maintenance Management System is incorporated herein as an Attachment. G. Supplier and Customer each warrant and represent to each other that the person executing this Agreement for and on its behalf has been, and is on the Effective Date, duly authorized by all necessary and appropriate action to execute this Agreement. H. The Section headings in this Agreement are for convenience of reference only and shall not affect the meaning of any provisions herein. This Agreement may be executed in multiple counterparts, each of which may be deemed to be an original, but all of which shall collectively constitute only one agreement. IN WITNESS WHEREOF, the parties hereto have caused their duly authorized officers to execute this Agreement as of the Effective Date. "Customer" CITY OF YAKIMA "Supplier" THE SYS 1'EM WORK, , INC. By: By: Name (Print): � �, Name: Title: - s' Title: Attest: Attest: Its: "" - J �a Its: .st STA 6/12/94 -9- Dui. (1%. ' Module(s): Maintenance Control Stores Control Purchasing The System Works.. EXHIBIT "A" SOFTWARE Invoice Matching Advanced Security Project Tracking Warranty Administration Component Tracking Chargeback Customer has the option to license the Source Code for 25% of the original License Fee for a period of seven (7 years from the Effective Date Customer may exchange the Software for Supplier's MPAC-SQL or MPAC-2000 product and receive a credit toward the then -current license fee for the MPAC-SQL or MPAC-2000 product as follows: During the first 24 months after the Effective Date: 100% of License Fee paid From 24 months to 36 months after the Effective Date: 50% of License Fee paid From 36 months to 60 months after the Effective Date: 25% of License Fee paid After 60 months after the Effective Date: (No Credit) CT A At71/04 -10- 1. First Site: Designated System: Description: Serial #: 2. Second Site: Designated System: Description: Serial #: 3. Third Site: The System Works i. EXHIBIT "B" Yakima, WA Prime 6550 Designated System: Description: Serial #: 4. Fourth Site: Designated System: Description: Serial #: 5. Fifth Site: ST A 6,01/01 Designated System: Description: Serial #: -11- The System Works . DESIGNATED SYSTEM(S) AND SITE(S) EXHIBIT "C" DELIVERY AND INSTALLATION DATE NOTICE The undersigned Customer hereby acknowledges that the Software listed below has been delivered and loaded on the proper Designated System at the Site listed below and has been demonstrated to be operational in accordance with the Documentation. "Customer" By: Name (Print): Title: Date: SOFTWARE: SHE: SLAv""'/3 Delivery Date: Installation Date: -12- RESOLUTION NO. R-93- 109 A RESOLUTION authorizing the City Manager and City Clerk of the City of Yakima to execute four agreements with the System Works, Inc. to implement an Automated Maintenance Management System. WHEREAS, over the last ten years, a series of studies have identified requirements for cost accounting and maintenance management systems to help manage the City's investment in plants, buildings, lands, and infrastructure and to streamline support services; and WHEREAS, an Automated Maintenance Management System (AMMS) has been designed to satisfy those requirements; and WHEREAS, the City of Yakima AMMS Committee has reviewed the City's requirements and recommended an AMMS software system that is available from the System Works, Inc.; and WHEREAS, the City Council deems it to be in the best interest of the City of Yakima to implement the Automated Maintenance Management System that is available from the System Works, Inc., now, therefore, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF YAKIMA: The City Manager and City Clerk are hereby authorized and directed to execute the following agreements with the System Works, Inc., of Marietta, Georgia, which agreements are attached hereto and specifically identified as follows: 1. Software License/Use Agreement; 2. Software Support Agreement; 3. Professional Services Agreement; and 4. Source Code Escrow Agreement. ADOPTED BY THE CITY COUNCIL this 26th day of October , 1993. ATTEST: Mayor Acting City Clerk res/system works rp THE SYSTEM WORKS, INC. BID PACKAGE Prospect: City of Yakima Address: 129 North 2nd Street, Yakima, WA 98901 Contact: Mr. Rick Pettyjohn Sales Rep: Mark Dees # Sites: 1 Product: MPAC-UX Platform: Reviewed By: Approved By: Prime Telephone No.: 509-575-6098 Fax No.: Site Survey Date: By: Investment Summary Software License Hardware/RDBMS Customization (Conversions,Interfaces,Mods) Customization (Documentation) Implementation Training Consulting Travel & Per Diem (To be billed at actual) Bid Total MPAC S/W Support (Annual) Hardware/RDBMS Support (Annual) Basis: Estimated T & M (Fixed Price or Estimated T&M) Valid Until: (Date) $ 25,000 $8,280 $1,120 $34,400 $4,500 6/30/94 CDS MIS PA PPE Manager of Contracts Vice President of Client Operations - Reg Fast Date: Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.51 BID DESCRIPTION SUMMARY Implementation Overview Exceptions/Deviations THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) PROFESSIONAL SERVICES RATE/TRAVEL SUMMARY Hourly Labor Rates Programming (Atlanta Office) $115 Programming (Client Site) $135 Design $115 SQE $115 Consulting $140 Senior Consulting $190 Project Administration $115 Training (Customized) $115 (customized includes preparation time) Technical Support $115 Publications $80 Secretarial $50 Travel Expense Rates Prospect: Prepared By: Reviewed By: Implementation Travel Time Consulting Travel Time Airfare Per Diem City of Yakima $920 $1,120 Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) # Maintenance Employees License Size (S,M,L) Product: SOFTWARE LICENSE <50 Small MPAC-UX (MPAC-UX, MPAC-SQL, MPAC-2000, Curator) First Addtl. Optional Item Module Site Site(s) Modules Total 1 Cash Disbursements $18,000 $18,000 2 Interface Utilities $7,000 $7,000 3 4 5 6 7 8 9 10 11 12 13 14 Prospect: Prepared By: Reviewed By: City of Yakima License Total: $25,000 Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) Event IMPLEMENTATION # Off -Site # On -Site Estimated # of Days Days Cost Trips Comments Project Kickoff Account Setup Base Software Install Management Reviews Pre -Implementation Business Review Pre -Implementation Business Review (Curator only) Start Up Support Follow Up Support On -Site Superintendent Project Administration 7 days a month Technical Management Secretarial Add'I Tech Trng for Interface Utilities Labor Totals 1 1 3 5 $920 Reconfgure account. Cut and ship tapes. 2 $2,760 1 Procedures/Workflow devlpm't for CD module. 2 4 $2,760 $1,840 $8,280 1 2 # of Trips On -Site Days Travel Time Airfare Per Diem Travel & Per Diem Totals Rate Totals Prospect: Prepared By: Reviewed By: City of Yakima Tech Trng for Utilities Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) HARDWARE/RDBMS Unit Extended Annual Qty Item Cost Cost Support Prospect: Prepared By: Reviewed By: Total City of Yakima Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) MODIFICATIONS Estimated Estimated Item Description Days Cost 1 On Site Requirements for all 2 3 4 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: Modifications Total City of Yakima Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) INTERFACES Estimated Estimated Item Description Days Cost 1 On Site Requirements for all 2 3 4 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: Interfaces Total City of Yakima Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) CONVERSIONS Estimated Estimated Item Description Days Cost 1 On Site Requirements for all 2 3 4 5 6 7 8 9 10 11 12 Prospect: Prepared By: Reviewed By: Conversions Total City of Yakima Date: Date: THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost ORIENTATION COURSES Maintenance Planning Philosophy 010 20 2 $3,275 Maintenance Planning Practices 020 20 2 $3,450 "Maintenance Planning Workshop 021 20 4 $6,250 Maint. Planners - Advance Topics 025 8 4 $5,925 MPAC Orientation For Project 030 12 5 $7,850 Teams (Maint., Stores, Purch, & AP) MPAC Orientation For Project 031 12 4 $6,750 Teams (Maint. & Stores) MPAC Orientation For Department 040 12 2 $3,275 Managers MPAC Overview For Management 041 20 1 $2,025 Materials Management Principles 050 20 3 $5,625 Orientation Totals 'The (0211 workshop is a combination of the (010) Philosophy and 1020) Practices courses. APPLICATIONS TRAINING - MAINTENANCE MPAC For Planners - Basic 110 8 4 $7,050 MPAC For Maintenance Managers 120 8 1 $2,225 MPAC For Maintenance Clerks 130 8 2 $3,650 MPAC For Operations Managers 190 8 1 $2,225 MPAC For Operations Hourly 191 8 1 $2,225 MPAC For Maintenance Supervisors 210 8 2 $3,600 MPAC For Maintenance Tradesmen 211 8 1 $2,225 Maintenance Totals APPLICATIONS TRAINING - STORES MPAC For Materials Managers 140 8 3 5 $5,875 MPAC For Inventory Control 150 8 2.5 $4,250 Personnel MPAC For Issuing and Receiving 220 8 2 $3,600 Personnel Stores Totals THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost APPLICATIONS TRAINING - PURCHASING MPAC For Purchasing Supervisors 160 8 3 $5,350 MPAC For Purchasing Clerks 170 8 2 $3,325 MPAC For Buyers and Expeditors 230 8 3 $4,700 Purchasing Totals APPLICATIONS TRAINING - ACCOUNTS PAYABLE MPAC For A/P Supervisors 180 8 3 $4,975 MPAC For A/P Clerks 181 8 3 84,975 MPAC Cash Disbursements 182 8 1 $2,225 Accounts Payable Totals APPLICATIONS TRAINING - TRAIN THE TRAINER MPAC For Maintenance Trainers 410 8 4 $7,150 MPAC For Storeroom Trainers 420 8 3 $5,225 MPAC For Purchasing Trainers 430 8 3 $5,225 Instructor Techniques 450 8 3 $4,850 Training Support 460 8 3 $4,800 Train The Trainer Totals 1 4 1 4 1 1 $1,120 1 1 $1,120 1 1 $1,120 THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost OPTIONS TRAINING Project Tracking 510 8 2 $3,350 * Project Planning & Scheduling 515 8 0 5 $950 * Event Tracking 520 8 0.5 $950 * Drawing Control 530 8 0 5 $950 * Tool Control 540 8 0.5 $950 * Motor Pool 550 8 0 5 $950 * Tagout Control 560 8 0.5 $950 * Corporate Stores Control 570 8 0.5 $950 * Chargeback Processing 580 8 0.5 $950 Options Totals * These one-half day 'options' training courses can only be scheduled in conjunction with other scheduled courses. SYSTEMS TRAINING MPAC System Administration 600 8 3 $4,850 MPAC Advanced Security For 615 8 1 $2,225 System Administrators MPAC Query Language Training 630 8 2 $3,700 Advanced Query Language 635 8 1 $2,225 Curator System Administration 670 8 2 $3,350 Curator End User Training 675 8 1 $2,050 Systems Training Totals RDBMS Training Overview of Unidata ED100 N/A 5 $1,800 VMS & UniData System Admin. ED250 N/A 5 $1,800 UniData System Admin. for VMS ED252 N/A 3 $1,800 UNIX Fundamentals ED204 N/A 1 $1,800 UNIX Network Management ED205 N/A 5 $1,800 Intro. to VAX/VMS Technology ED253 N/A 2 $1,800 VMS User Skills ED254 N/A 3 $1,800 VMS/DECnet Network Management ED255 N/A 5 $1,800 Local Area Network Concepts ED801 N/A 3 $1,800 Client/Server Concepts ED802 N/A 1 $1,800 Introduction to UNIX -CBT ED210 N/A 5 $1,800 UNIX System Administration ED215 N/A 5 $1,800 Unidata & VMS System Admin. ED250 N/A 5 $1,800 Unidata System Admin. for VMS ED252 N/A 3 $1,800 RDBMS Totals Note: Courses are at the client site and class rates are per day for up to 4 students. Each additional student will incur a fee of $125 per day THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost DATA BASE BUILDING TRAINING Equipment Data Building Strategy 700 10 4 5 $7,725 * Equipment Data Building Project Plan 701 N/A N/A $4,200 Development (Follow -Up Option) * Equipment Hierarchy Chart 702 N/A N/A $550 Development (Follow -Up Option) Stores Data Building Strategy 710 10 4 5 $7,725 * Stores Data Building Strategy Project 711 N/A N/A $4,200 Plan Development (Follow -Up Option) Preventive Maintenance Data Building 720 10 4.5 $7,725 Strategy PM Data Building Project Plan 721 N/A N/A $4,200 Development (Follow -Up Option) Data Base Building Totals ▪ These follow-up options are not available as stand-alone services UPGRADE COURSES - MAINTENANCE MPAC For Planners Basic 110U 8 3 $5,300 MPAC For Maintenance Clerks 130U 8 1 $1,850 MPAC For Maintenance Supervisors 210U 8 1 $1,850 UPGRADE COURSES - STORES MPAC For Material Managers 140U 8 2.5 $4,200 MPAC For Inventory Control 150U 8 1 5 $2,585 Personnel MPAC For Issuing and Receiving 220U 8 1 $1,815 Personnel UPGRADE COURSES - PURCHASING MPAC For Purchasing Supervisors 160U 8 2 $3,575 MPAC For Purchasing Clerks 170U 8 1 $1,675 MPAC For Buyers and Expeditors 230U 8 2 $3,125 UPGRADE COURSES - ACCOUNTS PAYABLE MPAC For A/P Supervisors Upgrade Totals THE SYSTEM WORKS, INC. 180U 8 2 $3,325 - 5/12/94 - Bid Package (Rev. 2.5) TRAINING Course MPAC Max Days/ Cost/ # of # of Custom # of On -Site Course Title Course # Size Sess Sess Students Sess Course Trips Days Cost REFRESHER COURSES - MAINTENANCE MPAC For Planners Basic 110R 8 2 $3,650 * MPAC For Maintenance Clerks 130R 8 0 5 $935 * MPAC For Maintenance Supervisors 210R 8 0 5 $935 REFRESHER COURSES - STORES MPAC For Material Managers 140R 8 1 5 82,525 MPAC For Inventory Control 150R 8 1 81,725 Personnel * MPAC For Issuing and Receiving 220R 8 0 5 8900 Personnel REFRESHER COURSES - PURCHASING MPAC For Purchasing Supervisors 160R 8 1 $1,785 * MPAC For Purchasing Clerks 170R 8 0 5 8850 MPAC For Buyers and Expeditors 230R 8 1 81,565 REFRESHER COURSES - ACCOUNTS PAYABLE MPAC For A/P Supervisors 180R 8 1 81,675 Refresher Totals * These one-half day 'refresher' training courses can only be scheduled in conjunction with other scheduled courses. THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) Event CONSULTING Standard Off -Site On -Site # of Total # of Days Days Days Trips Days Cost Assist With Developing Communications And Employee Awareness Program Assist With Developing Maintenance Improvement Program Assist With Defining Maintenance Support Responsibilities Assist With Developing System Related Procedures 2 10 4 5 Review Inspection, Lubrication, And 4 PM Program Review Equipment Keywords And Qualifiers 4 Review/Develop Support Coding Systems 2 Review Equipment Numbers and Cost Centers 4 Guide Noun/Qualifier Development 2 Additional Consulting Additional Consulting Additional Consulting Additional Consulting Additional Consulting Consulting Totals Cost of Consulting Travel is: Consultant Travel Cost is: 1 Day Of Travel Per 4 Of Consulting 1 Day Of Travel Per Trip 51,120 Per Day $1,120 Per Day THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) TRAINING & CONSULTING TRAVEL AND PER DIEM TRAINING Travel Time Airfare Per Diem # Of On -Site Trips Days Rate Totals 1 1 $920 $920 1 1 $1,600 $ 1,600 1 1 $125 $125 Training Travel & Per Diem Totals $2,645 CONSULTING Travel Time Airfare Per Diem Consulting Travel & Per Diem Totals # Of On -Site Trips Days Rate Totals $1,120 THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) CUSTOMIZATION TRAVEL AND PER DIEM CONVERSIONS Travel Time Airfare Per Diem Conversion Travel & Per Diem Totals # Of On -Site Trips Days Rate Totals $920 MODIFICATIONS Travel Time Airfare Per Diem Modification Travel & Per Diem Totals # Of On -Site Trips Days Rate Totals $920 INTERFACES Travel Time Airfare Per Diem Interface Travel & Per Diem Totals # Of On -Site Trips Days Rate Totals $920 THE SYSTEM WORKS, INC. - 5/12/94 - Bid Package (Rev. 2.5) Amendment 1 The Software License/Use Agreement entered into between the City of Yakima ("Customer") and The System Works, Inc. ("Supplier") on October 26, 1993 is hereby amended effective June 30, 1994 and set out below: 1. Exhibit "A". Add the additional modules. "Cash Disbursements", "Interface Utilities". 2. License Fee. "In consideration for the additional modules licensed, Customer agrees to pay an additional License Fee of Twenty Five Thousand Dollars ($25,000.00) payable within 30 days of the effective date of this Agreement. All other provisions of the Software License/Use Agreement remain in effect. IN WITNESS WHEREOF the parties hereto have caused their duly authorized officers to execute this amendment as of the effective date. City of Yakima The System Works, Inc. By: Name: /(./Liz v -c1/1/ „.71,5 Jr, Title: �/ 1/&77i€5.2r By: Name: Title: Amendment 1 The Software Support Agreement entered into between the City of Yakima ("Customer") and The System Works, Inc. ("Supplier") on October 26, 1993 is hereby amended effective June 30, 1994 and set out below: 1. Exhibit "A". Add the additional modules. "Cash Disbursements", "Interface Utilities". 2. Support Fee. "In consideration for the additional modules licensed, Customer agrees to pay an additional Support Fee of Four Thousand Five Hundred ($4,500.00) beginning January 15, 1995. All other provisions of the Software Support Agreement remain in effect. IN WITNESS WHEREOF the parties hereto have caused their duly authorized officers to execute this amendment as of the effective date. City of Yakima The System Works, Inc. By: By: Name: Er .,, -S /4 i j \1 ✓- Name: Title: j'%7(4rlcC6'' Title: June 30, 1994 Mr Mark Dees The System Works, Inc. 1640 Powers Ferry Road Building Eleven Marietta, GA 30067 Dear Mr. Dees, Please accept this letter as acknowledgement of The City of Yakima having received MPAC- UX software and associated documentation. Please let me if you have any questions. Thank you. ck Pettyjohn The City of Yakima THE SYSTEM WORKS', INC. 3301: Windy.R dge Parkway Marietta, Georgia 30067 404/952-8444 Telefax: 404/955-2977 DATE: `5 /i9 Al Tbs totorsrrti;os tomatoes is :bis tptsttrs'is rrseaaaj• it prrrri:tjad &rid son5ds:'=a3 ieorritioa iovroisd ody for t?ts %b4 of LSe 1.,41Yidr:s1 or erati"y :arta bilis.). ht tSs rusi••er of tits rrnaaa IC hr set S. s loitr.6sel ,fosipienr, ya ars barsli no6Gaa *at as>y 41socnitoVon, 4;4%n-but/cm or copy of t`.is islssory is xricsly p.•c .3 ted. 1f you }Avis rsasi•sa Lis tafocesry LI error* phase t ,rsaiatsly notJy us b7 tskpDone &Da rsyr0I.Se IsAii:.ti r.ssatps to VS at' Sbs /alta to tts ;set via the Uryi 4 S:atss Poral Ssrvits. Ilsr.k yoks. TELE_JQ X • PLEASE DELIVER THE FOLLOWING MATERIAL AS SOON AS POSSIBLE TO: /Ws L,.o41Nr.36 a/oy (o9) 0-1C - a/0,5-- NAME: io,r NAME: FAX NO: COMPANY: 0177' of ?AKirsrA FROM: Y/c--rt,it i'] --iedaAnEL Total Number of Pages to Fellow: 3 COMMENTS: Co AltoruE , ikiec,' /S •7..i' es," ofil re i=vA Cdf/77,,e,d4 En)17+ Y 4 Croftee7es. //Ver orNeZ 6s1LryAre Stj0,14 2 3b' ea 10194a`72D .2 y 0e1) N)/ i 19f laiL,rJoa ,t.J . XC. IF A PROBLEM OCCURS, PLEASE CALL / 5 - AC: O TIW DOC SOFTWARE ESTIMATE City or akinria, Washington - - E #innate, Fer'Capturing:Ei4ulp tttit°:Reatal.Ch r es yakestl¢doc 1.0 Overview 14,;146300 Ra ph Sanallmai 'May1.0,199.4 This document is in response to a request by the City Of Yakima, Washington to estimate the effort required to modify MPAC to capture labor hours and costs associated with equipment rental charges to a work order. Estimate summary and approvals are on the last page of this document. 2.0 Estimate 2.1 Modification Summary 2.1.1 Modifications To Dictionaries New fields would be added to the following files: Prepared Ralph By: Smailman File DAILY.LD WEEKLY.LD PERIOD.LD YTD.LD HOLD.YTD.LD OPEN.MO COMP.MO PERIOD.MO EQUIP EQUIP.HIST PARENT. SEC.HIS'T Fields To Be Added[ Equipment Rental Hours Hourly Rental Rate Equipment Rental Hours Hourly Rental Rate Equipment Rental Hours Hourly Rental Rate Equipment Rental Hours Hourly Rental Rate Equipment Rental Hours Hourly Rental Rate ,actual Equipment Rental Hours Actual Equipment ;[cental Cost Actual Equipment Rental Hours Actual Equipment Rental Cost Actual Equipment Rental Hours Actual Equipment Rental Cost Hourly Rental Rate Actual Equipment Rental Cost Actual Equipment Rental Cost Approved The System LUarkse.. LZ E T tnH_) yb . 61 AVW S/! /94 City Of Yakima. Washington Estimate For Modification To Capture Equipment Rental Charges Work Order 94-01968-00 2.1.2 Modifications To MPAC Screens, Reports, and Internal Logic In addition to the file modifications described above, the following functional modifications would be required in MPAC. 2.1.2.1 Work Order Cost Summary Screen This screen would be modified to display a new cost classification for Equipment Rental Hours and Costs ($). The costs would be computed from the new fields added to the OPEN.MO and COMP.MO Files for Actual Equipment Rental Hours and Actual Equipment Rental Cost. 2.1.2.2 New Work Order Equipment Rental Cost Detail Screen A new screen would be created which would display equipment rental costs for a particular work order. The format of this screen would be similar to the Work Order Cost By Employee screen. A "Which One" option on the bottom of the Work Order Cost Summary screen would take the user to this new screen. 2.1.2.3 Equipment Cost History Inquiry Screen This screen would be modified to display a new cost classification for Equipment Rental Costs ($). The costs would be computed from the new field added to the EQUIP.HIST File for Actual Equipment Rental Cost. 2.1.2.4 New Equipment Rental Cost Detail Screen (By Equipment Number) A new screen would be created which would display equipment rental costs for an equipment item. The format of this screen would be similar to the new Work Order Equipment Rental Cost Detail screen described in section 2.1.2.2. A "Which One" option on the bottom of the Equipment Cost History Inquiry screen would take the user to this new screen. 2.1.2.5 Maintenance Of Hourly Rental Rate On EQUIP File The Equipment Entry & Maintenance screen would be modified to allow maintenance on the new field, Hourly Rental Rate, on the EQUIP File. 2.1.2.6 Daily Labor Entry Screens (By Employee and By Work Order) These screens would be modified to flag labor hours entered as applying to rental equipment. To accomplish this, an Equipment Rental Flag (YIN) would be added to the screens for each line. The updates of these hours would be to 2 The System Worksi... 5/18/94 City Of raktma, Warhrngton Emmons ForModitcorion To Capture $qurpmenr Renrol Charges Work Order 94-01968-00 the OPEN.MO and COMP.MO Files. The Hourly Rental Rate would also be captured from the EQUIP File and updated to the Labor Distribution files with the hours. The assumption is that the existing Equipment Number fields on the Daily Labor Entry screens are appropriately located for data enuy and would not require modifications. 2.1.2.7 Daily Labor Update Logic This internal MPAC logic would be modified to calculate equiprnent rental costs based on hours entered which apply to a rental equipment item. The updates of these costs would be to the OPEN.MO, COMP.MO, and EQUIP.HIST Files. 2.2 Estimate Summary For Modification To Capture Equipment Rental Charges The estimate includes TSW work only and does not include work to be performed by the City Of Yakima. The estimate does not include TSW time for travel, training, consulting, or on-site installation. Cost estimates are computed at $115 per man-hour. SERVICE Detailed Desi_n HOURS � 35 COST $ 4,025 Pro ramming — 35 4,025 S •E T'estin_ 19 2,185 Shi• New Software _ 2 2230 Total Estimate 91 $ 10 465 2.3 Estimate Approvals c TSW Supervise , Design, Date Estimating, & SQE 3 City Of Yakima Project Mgr (or representative) Date The System UU rks u. eZ E t (,ZF: ) 56 . 61 AVII