HomeMy WebLinkAbout10/11/1994 Business Meeting 439
CITY OF YAKIMA, WASHINGTON
OCTOBER 11, 1994
BUSINESS MEETING'
I/ 1. ROLL CALL
The City Council met in session on this date at 2:00 p.m.,
in the Council Chambers of City Hall, Assistant Mayor
Clarence Barnett presiding, Council Members Henry Beauchamp
(present after 2:35 p.m.), Ernie Berger, Bill Brado, Lynn
Buchanan, and Bernard Sims present on roll call; Mayor Pat
Berndt absent and excused. City Manager Zais, Assistant
City Attorney Peterson, and City Clerk Roberts also present.
2. INVOCATION /PLEDGE OF ALLEGIANCE
The Pledge of Allegiance was led by Assistant Mayor Barnett.
3. OPEN DISCUSSION FOR THE GOOD OF THE ORDER
A. PROCLAMATIONS (IF APPLICABLE)
Assistant Mayor Barnett read a proclamation declaring the
week of October 10 -14, 1994 as Court Observance Week.
Chris Kinzell, Governor of Yakima County Legal Secretaries
Association, accepted the proclamation and introduced
officers of the organization. -
Assistant Mayor Barnett read a proclamation and
Jerry Henderson, President of the Westside Merchants
Association, accepted the Certificate of Appreciation for the
organization's Banner Program. Their leadership in this
program was instrumental in the All America City award
effort.
4. CONSENT AGENDA
Mayor Berndt referred to the items placed on the Consent
Agenda, questioning whether there were any additions or
deletions from either Council members or citizens present.
The City Clerk then read the Consent Agenda items, including
resolutions and ordinances by title. Item No. 14 was
removed from the Consent Agenda at the request of a citizen.
Item No. 21A, an item brought to the Council off the agenda,
was added to the Consent Agenda. It was MOVED BY SIMS,
SECONDED BY BUCHANAN, THAT THE CONSENT AGENDA, AS
READ, BE ADOPTED. The motion carried by unanimous roll
call vote; Beauchamp and Berndt absent. (Subsequent
paragraphs preceded by an asterisk ( *) indicate items on the
Consent Agenda handled under one motion without further
discussion.)
4
OCTOBER 11, 1994
*5. APPROVAL OF THE MINUTES OF THE SEPTEMBER 13, 1994 BUSINESS
MEETING AND SEPTEMBER 20, 1994 SPECIAL MEETING
The minutes of the September 13, 1994 Business meeting and
September 20, 1994 Special meeting were approved, having
been duly certified accurate by two Council members and no
one present wishing to have said minutes read publicly.
6. SPECIAL PRESENTATION TO WESTSIDE MERCHANTS FOR BANNER PROGRAM
This issue was considered under Agenda Item No. 3.
7. SPECIAL PRESENTATION BY GEORGE PECHTEL REGARDING ZOO AND
AQUARIUM PROPOSAL
George Pechtel, 116 North 3rd Avenue, presented a concept to
possibly establish a zoo and perhaps an aquarium in the
Yakima area. He invited all those interested to a public
hearing scheduled for October 13, 1994, at the Davis High
School Cafeteria. If sufficient interest is shown by the
public, further planning sessions will be held. Mr. Pechtel
emphasized that jobs would be created by this endeavor; it
would boost tourism, and it would provide an educational
experience.
8. PUBLIC MEETING TO CONSIDER THE HEARING EXAMINER'S
RECOMMENDATION ON THE MASTER APPLICATION FOR PROPERTY LOCATED
IN VICINITY OF 502 NORTH 18TH AVENUE, REQUESTED BY JAMES AND
ROXANN FAULCONER
This being the time set for the public meeting, Larry Lehman,
Associate Planner, briefly summarized the staff report
concerning this Master Application. The staff recommendation
is to accept the Hearing Examiner's recommendation to approve
the Master Application and direct the appropriate documents
be prepared. Referring to letters of opposition from
neighbors, Mr. Lehman reiterated the location of nearby
residences and property uses at the request of Council
Member Brado.
Assistant Mayor Barnett opened the public meeting and asked
if the proponent would like to speak to the issue.
Jim Faulconer, Applicant, 502 North 18th Avenue, was
available to answer any questions.
After determining that it could be properly considered by the
Council, Assistant Mayor Barnett read Phil Hoge's letter
recommending a sidewalk be constructed on one side of 18th
Avenue. Mr. Faulconer responded by explaining those
conditions are not contained in the Hearing Examiner's
recommendation. There was a considerable amount of
discussion among Council members and the applicant about
2
441
OCTOBER r '� 11, 1994
neighborhood compatibility concerns particularly relating to
the number, location and suitability of parking spaces at the
property.
Assistant Mayor Barnett asked if there was anyone who wished
I/ to speak regarding the proposal. Three citizens,
Henry Vanderwood, 3312 South 63rd Avenue; Edward Esparza, 709
South 15th Avenue; and Bill Higgason, 1901 West Mead, Key
Bank, spoke in favor of the approval of the Master
Application. Again there was a considerable amount of
discussion concerning whether the rezone or the proposed
automobile service facility would negatively impact the
neighborhood. Assistant Mayor Barnett asked if anyone else
wished to speak to the issue. There being no one, he closed
the public meeting.
There were comments and directions given to staff from
Council members concerning the vicinity maps. All Council
members, except Mr. Brado and Mr. Beauchamp, declared no
exparte contact. Council Member Brado stated he had contact
with Mr. Walker about the existing zoning for residential
storage. Council Member Beauchamp stated he had contact
concerning a non -land use matter with the Division of
Employment /Training. It was MOVED BY BEAUCHAMP, SECONDED
BY SIMS, TO ACCEPT THE HEARING EXAMINER'S
RECOMMENDATION, AND TO DIRECT STAFF TO PREPARE THE
APPROPRIATE DOCUMENTS FOR APPROVAL OF THE MASTER
APPLICATION. The motion carried by a 4 -2 voice vote; Brado
and Buchanan voting nay; Berndt absent. Staff was directed
to provide further information, particularly updated aerial
maps of this property. This supplemental information would
be beneficial when determining zoning boundaries for the
portion of the property that is part of the rezone, but not
included in the proposed car repair business site.
9. PUBLIC HEARING TO REVIEW THE COST OF SERVICE STUDY /PRE-
TREATMENT FEE PROPOSAL
This being the time set for the public hearing,
Chris Waarvick, Wastewater Superintendent, reviewed the
Recommendation Summary of sewer rate information and was
available to answer questions. If these recommendations are
I/ accepted, the resulting revenue would offset the impact of
operation and maintenance expenses, the cost of existing
debt, debt service coverage, replacement of aging wastewater
infrastructure, and capital improvements, which will be
needed to accommodate future growth. Mr. Waarvick also
estimated the amount of increase residential homeowners might
expect to see in their monthly bill.
Assistant Mayor Barnett opened the Public Hearing and asked
if anyone wished to speak to this issue.
3
4.4 2
OCTOBER 11, 1994
Phil Salatino, 209 Park Avenue, representing senior citizens
on a fixed income, protested the proposed sewer rate
increase.
Larry Mathews, 805 South 17th Avenue, requested an Action
Agenda from today's meeting. He suggested the rate structure
for business in Yakima be more like those charged businesses
on the west side of the state. He feels the proposed
business rates should be increased and the private citizen
rates should be decreased. Mr. Mathews also urged Council to
be fair and consistent with what other municipalities do.
Richard Andring, 203 South 8th Avenue, stated he would like
to see the rates be distributed fairly.
John Klingele, 1312 West Walnut, referred to page 12 of the
Cost of Service Study and suggested a ratio that would
encourage conservation. He preferred proposal #3 as the
ratio. Doug Mayo, Project Engineer, explained the
differences between fixed ready to serve charges and the
variable water volume charge, along with the revenue impacts
that result with both types of rates. Mr. Klingele explained
that although he doesn't like rate increases, he does
recognize the need for them and reluctantly supports them.
John Puccinelli, Yakima Valley Restaurant Association,
disagreed with the strong waste generator categorization that
restaurants sometimes fall under. He reported that rates
have significantly increased because restaurants provide
public restroom facilities, particularly during late night
hours. Staff provided explanation about the strong waste
discharge program, the differences in the amount charged for
water and sewer, and how the bill is categorically broken
down. There was additional discussion about the amount of
Mr. Puccinelli's bill.
Kay Chin, 4001 Summitview Avenue, expressed confusion about
the proposed Pretreatment Fee portion of the Cost of Service
Study. He also questioned the amount of increase in his
bill. Explanation of the program was provided by staff. The
increases are necessary due to Federal requirements and will
be imposed on the general rate payer and the industry being
regulated. Explanation was also provided about rate
allocation and the terms, cost subsidy and cost sharing, were
clarified. Mr. Chin requested his name be put on the mailing 1/
list for this issue.
Dan Arnett, Yakima Chamber of Commerce, disagreed with
implementing any subsidizing options relating to the
Pretreatment Program; he supported the idea that the general
rate payer should pay the substantial increase caused by
federal mandates since it was the voters who supported Clean
Water Act legislation. Mr. Arnett again urged Council to
4
443
OCTOBER ,11, 1994
implement the Key Manhole program, which tests all users in
the wastewater system.
Assistant Mayor- Barnett asked if anyone else wished to
address the Cost of Service Study issue. There being no one,
I/ he closed the public hearing. It was MOVED BY BEAUCHAMP,
SECONDED BY SIMS, TO CLOSE THE PUBLIC HEARING AND
CONTINUE DELIBERATION ON THE ACTION ITEMS FOR THIS
MATTER TO OCTOBER 25, 1994. The motion carried by
unanimous voice vote; Mayor Berndt absent and Council Member
Buchanan temporarily absent.
10. AUDIENCE PARTICIPATION
Richard Andring requested Council to return to a weekly
meeting schedule.
Alphonso Lee, 1114 South 38th Avenue, related his family's
inconvenience due to the closure of East Chestnut. This does
not allow access to his parent's residence except through
Sunfair Chevrolet parking lot. He inquired why notification
was not provided prior to the street closure. City staff
reported there was no indication in the Wal -Mart plans
concerning a street closure. He stated it may have been a
temporary construction delay in order to do trenching for
utilities to the development site. He reported that staff is
addressing the situation.
11. PRESENTATION OF 1995 PRELIMINARY BUDGET FORECAST (AVAILABLE
TUESDAY)
This item was postponed until October 25, 1994.
12. AT 4:00 P . M e ( OR AS SOON AS POSSIBLE THEREAFTER ) A JOINT MEETING OF
THE CITY COUNCIL AND YAKIMA COUNTY COMMISSIONERS WILL
COMMENCE TO CONSIDER THE SUBMITTAL OF THE JOINT BOARD
RECOMMENDATIONS REGARDING URBAN AREA ZONING ORDINANCE
AMENDMENTS
Assistant Mayor Barnett welcomed County Commissioners Charles
Klarich and Jim Lewis, who were present for the Joint Public
I/ Hearing.
This being the time set for the Joint City /County Public
Hearing, Assistant Mayor Barnett called the meeting to order
at 4:20 p.m. and briefly reviewed the format to follow.
Glenn Valenzuela, Director of Community and Economic
Development, presented a brief overview of the lengthy
amendment process which included involvement of the Regional
Planning Commission, the Urban Area Joint Board, and the
5
4
OCTOBER 11, 1994
Yakima Area Technical Advisory Committee. He further
explained that the proposed text amendments evolved after an
opportunity for public input was provided and a series of
work sessions were conducted that included participation from
the community, elected officials, and industry
representatives. Mr. Valenzuela also pointed out that during
this process, it became apparent that if pre- approved plans
are kept on file for the developer, it would reduce the time
I/
for plan check review and would streamline the permitting
process and the construction process.
Deb Patterson, Chairman of the Regional Planning Commission,
also referred to the amendment process. The recommendations
which resulted from the work sessions held over a three to
four month period were presented in detail to the Joint
Board. Those recommendations reflect problems and concerns
of people living in specific neighborhoods and an honest
effort to retain livability and the integrity of existing
Eastside neighborhoods.
Joan Davenport, Supervising Associate Planner, capsulized
each of the ten proposed amendments and answered questions
from Council. With the use of illustrations, Barbara Cline,
Traho Architects, presented typical examples of development
on various sized lots within the city limits of Yakima. The
purpose of the presentation was to show whether development
would be compatible with existing neighborhoods if these
amendments were adopted and the new standards were in place.
Types of drawings shown reflected implementation of the play
yard requirement, the increase in the setback requirement,
changes in the parking requirements, and changes in sidewalk
requirements.
Assistant Mayor Barnett asked if either the Commissioners or
the Council members had any further questions from staff.
There being none, he opened the public hearing.
Dan Arnett, Rental Service of Yakima, spoke against adopting
proposed Amendments 1 through 6 because they would increase
the cost to purchase or rent a home. If these increased
government regulations on land use or infrastructure
development are placed on the entire urban area, then housing
will continue to be more expensive.
Elsie Gregorich, 1516 Browne Avenue, spoke in favor of play
yards and suggested fences be included in the recommendations
as a safety feature for children.
Bill Hordan, 201 East "B" Street, requested clarification of
the proposed sidewalk amendment because he had concerns about
the practicality of its implementation due to its cost.
Concerning the play yard amendment, he suggested a maximum
number of units be placed on this which would trigger the
requirement. Council should also consider a maximum for play
6
445
OCTOBER {,11, 1994
yard space, instead of basing it on the number of bedrooms in
the development. He also suggested a Class 3 use be
implemented for a planned residential development under the
8 - 12 DU /NRA portion of the table. He spoke in favor of
implementing proposed Amendment No. 4, which would require a
I/ Class 2 Review for conversion of a single family house to a
multi - family dwelling.
Phil Hoge, a resident of the North Central Neighborhood in
Yakima, spoke in favor of adopting the proposed Amendments 1
through 6. He felt these amendments are essential to bring
older historic neighborhoods back to a level of desirability
where people will want to live in them again. The proposed
amendments will start to address the structural problems and
reverse the process of decay in old neighborhoods. Mr. Hoge
read Exhibits 1 and 2 and then submitted them to the City
Clerk. Again referring to the sidewalk amendment, Mr. Hoge
explained it was meant to require sidewalks where there are
no requirements now for sidewalks and only for multi - family,
not for single family development.
Don Vittiger spoke in favor of the proposed amendments. He
feels they represent a great deal of forethought to provide
compatible development and would prevent mistakes in the
future. He saw no correlation between these amendments and
their effects on affordable housing costs because he believes
the cost to buy or rent depends on supply and demand in the
market.
Bob Maison, 612 North 2nd Street, spoke in favor of the
proposed amendments and encouraged lower density units be
built. This would provide more elbow room for residents.
Bev Luby Bartz 114 North 7th Street, spoke in favor of the
proposed amendments. She emphasized the safety concern of
the children and felt play yards and adequate parking are
essential.
Rosemary Small, 1006 South 25th Avenue, spoke in favor of the
I/ proposed amendments. She expressed concern about trading
density and affordability with the necessary continuance of
aesthetics, compatibility and safety in older neighborhoods.
She also felt the Urban Area Zoning Ordinance should preserve
and protect residential neighborhoods and the proposed
amendments would start to deal with some of the problems that
weren't addressed in the original zoning ordinance. She
emphasized the need for play yards for children to prevent
them from playing in unsafe places such as next to the street
or in the parking areas.
7
446
OCTOBER 11, 1994
Mary McDaniel, 1302 Fruitvale Blvd, spoke in favor of the
proposed amendments. She emphasized the need for appropriate
play areas for the safety of children and sidewalks for those
who don't drive. She felt without these standards, the
existing problems would get worse.
Maud Scott, 309 Union, spoke in favor of the proposed
amendments. She suggested the livability of housing be
considered since nothing is affordable today compared to what
housing used to cost. Density issues should also be
considered because it plays a big role in crime, violence,
and problems with youth.
Bruce Bullamar, Executive Director of The Housing Foundation,
addressed the issue of affordable housing. He emphasized
that his organization neither endorses or opposes the
proposals under consideration. He described a possible
effect high density might have on middle income families'
ability to afford housing in older neighborhoods. He
suggested a blue ribbon committee be appointed representing
people from the neighborhoods and from the development
community to look at how older neighborhoods can be preserved
and then have that committee come back with a recommendation.
It was MOVED BY SIMS, SECONDED BY BUCHANAN, TO
CONTINUE THE PUBLIC HEARING TO ANOTHER DATE.
Assistant Mayor Barnett explained a certain date will be
determined after coordination between the County
Commissioners and the City Council. The date will be
appropriately announced after the date is established.
Additional public testimony will be received at that time.
The motion carried by unanimous voice vote; Berndt absent.
The County Commissioners concurred with the motion.
*13. CONSIDERATION OF RESOLUTION GRANTING A FIREWORKS DISPLAY
PERMIT TO EISENHOWER AND DAVIS HIGH SCHOOLS
RESOLUTION NO. R - 94 - 134, A RESOLUTION granting a public
fireworks display permit to Eisenhower High School and Davis
High School.
14. APPROVAL OF RIGHT -OF -WAY USE PERMIT FOR EXPANSION OF LYNCH
MOTOR COMPANY VEHICLE DISPLAY AREA, REQUESTED BY GREENWAY
AUTO PLAZA
The citizen who requested this item be removed from the
consent agenda was no longer present. It was MOVED BY
BUCHANAN, SECONDED BY BEAUCHAMP, THAT THE RIGHT -OF-
WAY USE PERMIT FOR THE EXPANSION OF LYNCH MOTOR
COMPANY VEHICLE DISPLAY AREA, REQUESTED BY ROBERT AND
GAYLE HALL, DBA THE GREENWAY AUTO PLAZA, BE APPROVED.
The motion carried by unanimous voice vote; Berndt absent.
8
447
OCTOBER; ;.`11, 1994
*15. SET DATE OF PUBLIC MEETING FOR OCTOBER 25, 1994 ON THE REZONE
OF PROPERTY AT 906 NORTH 20TH AVENUE, REQUESTED BY LENA COUCH
October 25, 1994 was set as the date of public meeting to
consider the Hearing Examiner's decision on the rezone of
property at 906 North 20th Avenue, submitted by Carol Chauvin
on behalf of Lena Couch.
*16. CONSIDERATION OF ORDINANCE AMENDING THE CLASSIFICATION AND
COMPENSATION PLAN FOR CERTAIN CITY EMPLOYEES (RELATING TO
RECLASSIFICATIONS APPROVED 9/27/94)
ORDINANCE NO. 94 -60, AN ORDINANCE relating to City
personnel; adopting a classification and compensation plan
for City employees to be effective November 13, 1994;
amending Subsections 2.20.100 A, 2.20.100 C, 2.20.100 D,
2.20.110 A, 2.20.110 F, and 2.20.110 H, all of the City of
Yakima Municipal Code.
*17. SECOND READING OF ORDINANCE AMENDING THE 1994 BUDGET AND
APPROPRIATING FUNDS FROM THE REFUSE DIVISION FOR STATE TAX
AND LANDFILL FEES
An Ordinance amending the 1994 budget and appropriating funds
from the Refuse Division budget for State tax and landfill
fees, having been read by title only at the September 27,
1994 Council meeting, was brought before the Council for a
second reading.
ORDINANCE NO. 94 - 61, AN ORDINANCE amending the 1994
budget for the City of Yakima; and making an appropriation of
$34,732 in the Refuse Fund for expenditure during 1994 for
unanticipated operating expenses.
*18. SECOND READING OF ORDINANCE AMENDING THE 1994 BUDGET AND
APPROPRIATING FUNDS FOR THE ENVIRONMENTAL FUND
An Ordinance amending the 1994 budget and appropriating funds
in the Environmental Fund for removal and replacement of
underground storage tanks at Tahoma Cemetery, having been
read by title only at the September 27, 1994 Council meeting,
I/ was brought before the Council for a second reading.
ORDINANCE NO. 94 - 62, AN ORDINANCE amending the 1994
budget for the City of Yakima; and making an appropriation of
$65,000 in the Environmental Fund for expenditure during 1994
for removal and replacement of underground storage tanks at
Tahoma Cemetery.
9
448
OCTOBER 11, 1994
*19. SECOND READING OF ORDINANCE AMENDING THE 1994 BUDGET AND
APPROPRIATING FUNDS FOR ITEMS PURCHASED FOR RESALE OR
INVENTORY AND FOR THE WATER SERVICE BOND REDEMPTION FUND
An Ordinance amending the 1994 budget and appropriating funds
for items purchased for resale or inventory and for the Water
Service Bond Redemption Fund, having been -read by title only
at the September 27, 1994 Council meeting, was brought before
the Council for a second reading.
ORDINANCE NO. 94 - 63, AN ORDINANCE amending the 1994
budget for the City of Yakima; and making an appropriation of
$105,456 in the Water Operating Fund for expenditure during
1994 for Bond Redemption requirements and for Resale
materials.
*20. FIRST READING OF ORDINANCE AMENDING THE 1994 BUDGET AND
APPROPRIATING FUNDS FOR THE CBD LIGHTING IMPROVEMENTS PROJECT
(NO ACTION REQUIRED THIS MEETING)
An Ordinance amending the 1994 budget and appropriating funds
for the CBD Lighting Improvements Project, having been read
by title only, was laid on the table for two weeks, until
October 25, 1994.
21. OTHER BUSINESS
*A. SET DATE OF PUBLIC MEETING FOR NOVEMBER 1, 1994 TO
CONSIDER HEARING EXAMINER RECOMMENDATION ON REZONE OF
PROPERTY NEAR SUMMITVIEW AND NORTH 63RD AVENUE, REQUESTED BY
D. HUNTER
November 1, 1994 was set as the date of public meeting to
consider the Hearing Examiner recommendation regarding the
rezone of property located near Summitview and 63rd Avenue,
as requested by D. Hunter.
It was MOVED BY SIMS, SECONDED BY BERGER, TO CONTINUE
THE TWO MEETINGS PER MONTH FOR NOVEMBER, DECEMBER AND
JANUARY. THE MEETING DATES ARE NOVEMBER 1 AND 15,
DECEMBER 6 AND 20, AND JANUARY 10 AND 24. BUDGET
REVIEW STUDY SESSIONS ARE SCHEDULED FOR THE MORNINGS
OF NOVEMBER 8, 15, 22 AND 29. The motion carried by 5 - 1
voice vote; Buchanan voting nay; Berndt absent.
Information Items:
1/
Items of information provided to Council were: Memorandum
from Legal Department regarding Damage Claims Referred to
Insurance Company. 10/3/94; Traffic Engineering Citizen
Request and Activity Report for September 1994; Memorandum
from Department of Community & Economic Development regarding
Commute Trip Reduction Quarterly Report; Notice of
Department of Ecology Water Quality Financial - Assistance
10
OCTOBER 11,
1994 449
Program Workshops for Review of the Funding Categories for
the Centennial Clean 'Water Fund, Water Quality Account;
Notices from Department of Ecology: Time is Running Out for
the Free Hook Up to the City Water System, Paxton Sales & Nu-
Way Cleaners, and Tiger Oil Exxon; Agenda for the October
13, 1994 RTPO TAC meeting and minutes of its September 1,
I/ 1994 meeting; Agenda for the October 11, 1994 Northeast
Yakima Neighborhood Association meeting; Agenda for the
October 13, 1994 Hearing Examiner meeting; Notice of October
11, 12, and 13, 1994 Town Hall Meetings on neighborhood
housing issues; Assignments Pending in Office of
Environmental Planning as of October 11, 1994; Letter from
Douglas Peters regarding Yakima City Transit shuttle service
to the fairgrounds; Agenda for the October 17, 1994 YVCOG
Executive Committee meeting and minutes of its September 19,
1994 minutes; Agenda for the October 19, 1994 YVCOG General
Membership meeting and minutes of its September 21, 1994
meeting; Agenda for the October 10, 1994 Parks and
Recreation Commission meeting and minutes of its September
12, 1994 meeting; Code Administration Monthly Report for
September 1994; Trolley Ridership Report for September 1994;
Congressional Week in Review. September 26, 1994; Article
from the September 28, 1994 Seattle P.I., "Rice Says Bond
Issues Vital to City "; and Yakima Valley Conference of
Governments Newsletter, October 1994.
22. ADJOURNMENT
It was MOVED BY SIMS, SECONDED BY BEAUCHAMP,• TO
ADJOURN THE MEETING AT 5:45 P.M. The motion carried by
unanimous voice vote; Berndt absent.
if
I
READ AND CERTIFIED ACCURATE BY: A ' _ / . I 1 4 .. P I 1 I , —20—
C ct I R ' DATE
/(0 ' 9\C -r
COUNCIL` ]4 MBER DATE
ATTEST:
i?eLA-4L, le-.64-6,-e)c,
CITY CLERK - MAYIR /`�J
I/
Minutes prepared by Deputy City Clerk Skovald. An audio and video tape of this meeting are
available in the City Clerk's Office
11